452,456 questions with Microsoft 365 and Office-related tags

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Locked out as sole Global Admin – no Authenticator and no backup methods

Hello Microsoft Support, I am the Global Administrator of our Microsoft 365, and my admin account is completely locked out. After being required to change my password, the sign-in process now enforces MFA, but MFA registration and authentication cannot…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-01-19T22:01:34.18+00:00
Alex Lázár 0 Reputation points
commented 2026-01-19T22:15:07.2033333+00:00
Alex Lázár 0 Reputation points
2 answers

need help with 365 personal and?

i am having trouble getting support i need help with my account I only wanted to change my 365 account to personal instead money refunded and i still dont have 365 personal also something is asking to install that I did not order i just need to talk to…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-01-19T16:47:49.9733333+00:00
Sherry Hamilton 0 Reputation points
edited an answer 2026-01-19T22:14:57.5133333+00:00
Katerina-N 4,115 Reputation points Microsoft External Staff Moderator
4 answers

payment issue

can't add a payment or a subscriber to 365 Office in the UAE after i changed my location from Syria

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-01-19T15:42:22.43+00:00
Eyas Barhok 0 Reputation points
answered 2026-01-19T22:13:32.4666667+00:00
Stefan Blom 328.8K Reputation points MVP Volunteer Moderator
2 answers

Why can't I show my PowerPoint on all of my connected screens?

I have two additional screens attached to my laptop. I have my desktop extended and all materials show on the extension, however, I can only select one for the PowerPoint to display. I have never struggled with this before. Why am I now only able to…

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-01-19T21:29:52.3533333+00:00
Beth J 0 Reputation points
answered 2026-01-19T22:11:12.1933333+00:00
Rodrigo Queiroz 73,725 Reputation points Independent Advisor
1 answer

error 0x800CCC1A

I am receiving an error message when opening Outlook 365. Outlook will send/received if I restart (and I've restarted dozens of times today) but not if work on my computer for awhile.

Microsoft 365 and Office | Other
asked 2026-01-19T22:10:30.7166667+00:00
JF Walker 0 Reputation points
answered 2026-01-19T22:10:36.8733333+00:00
Q&A Assist
2 answers

installed office home 2024 but can't find it

installed office home 2024 and it said it was success and in installed on my computer but cannot find it

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-01-19T22:05:57.4566667+00:00
Donna Retzlaff-Roberts 0 Reputation points
answered 2026-01-19T22:09:59.8633333+00:00
Stefan Blom 328.8K Reputation points MVP Volunteer Moderator
3 answers

trying to sync mail, calendars and contacts via icloud getting a default email missing error.

I've been trying to set up icloud to work with outlook 365 on a new windows 11 installation with office 365. I keep getting an error message saying that there is no default mail client. I tried re-installing windows 11 and office 365 several times but…

Microsoft 365 and Office | Other
asked 2026-01-17T16:17:59.8033333+00:00
Gary 0 Reputation points
answered 2026-01-19T22:09:32.86+00:00
Scott Williams 0 Reputation points
2 answers

How to use Excel add-in

Hello trying to assist a user with a excel add in called Nielsen Connect. https://marketplace.microsoft.com/en-us/product/office/WA200002856?tab=Overview When adding the add in and trying to access it we just get an error

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-01-19T19:31:25.8333333+00:00
Peter Alexandris 20 Reputation points
answered 2026-01-19T22:05:37.04+00:00
Hendrix-C 9,955 Reputation points Microsoft External Staff Moderator
0 answers

error 0xe0434352

This message popped up today. Login has been embarrassingly slow for a computer that isn't even a month old. he exception unknown software exception (0xe0434352) occurred in the application at location 0x00007FFA2CEAA80A.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-19T22:03:14.4433333+00:00
Dave Spalding 0 Reputation points
answered 2026-01-19T22:03:23.29+00:00
Q&A Assist
1 answer

How to calculate days late based on todays date and the due date of an item

How to calculate days late based on todays date and the due date of an item

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-01-19T21:01:44.6166667+00:00
Dave Cleary 0 Reputation points
answered 2026-01-19T21:59:59.1766667+00:00
Hani-N 6,290 Reputation points Microsoft External Staff Moderator
1 answer

Need to add user to my office/365 family account. No email has been generated, have tried repeatedly

I have attempted to add a user to mt family 365/0ffice account. No email has been generated. Have been trying for a week.

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
149 questions
asked 2026-01-19T19:36:59.8233333+00:00
Frank Roberts 0 Reputation points
edited the question 2026-01-19T21:59:05.2266667+00:00
Gérard Oomens 115.9K Reputation points Volunteer Moderator
2 answers

Word find & replace with page numbers on the next line?

I've copied text from one document into a new Word file. Now I want to remove all instances of the headers and page numbers from the old document, so I'm just left with the text. I'm looking for: "Specific header text 1" I can find and replace…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-01-19T18:09:43.46+00:00
Jennifer E 0 Reputation points
answered 2026-01-19T21:58:46.02+00:00
Jay Freedman 206.4K Reputation points Volunteer Moderator
5 answers One of the answers was accepted by the question author.

Trying to write formula to tell me if two values are in one cell

Hi all - I am trying to write a formula to tell me if two values are in one cell. The cell may contain one of the values, but I just want to know when both values are there. I am using a textjoin/filter to return the values from another sheet which is…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-01-15T21:05:31.6233333+00:00
Sallin, Joshua 60 Reputation points
edited an answer 2026-01-19T21:58:42.1433333+00:00
Dana D 0 Reputation points
4 answers

Como puedo hacer para que Word me corrija la ortografía y gramatica

Al momento que redacto y digamos tengo una falta ortográfica el Word no me la corrige ni me la señala como que estuviera mal y nose como hacer para que vuelva a corregir eso.

Microsoft 365 and Office | Word | For education | Windows
asked 2026-01-17T15:50:59.3033333+00:00
NAYELI MISHELLE RAMON CHALAN 0 Reputation points
commented 2026-01-19T21:58:00.17+00:00
Emily T 0 Reputation points Microsoft External Staff Moderator
2 answers

Samsung Notes sync to OneNote no longer possible without Feed

Syncing Samsung Notes to Microsoft OneNote used to be possible because of the "Feed" view in OneNote. However with the Feed option removed, there is no longer a way to access my synced Samsung Notes. How can I view my Samsung Notes, please?…

Microsoft 365 and Office | OneNote | For home | Other
asked 2026-01-18T18:42:54.2433333+00:00
Andrew J 0 Reputation points
answered 2026-01-19T21:56:08.2366667+00:00
Alex_T 4,845 Reputation points Microsoft External Staff Moderator
3 answers

Can't edit in Word after purchasing Office Home 2024

I purchased Office Home 2024 and can't edit Word documents.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-01-19T18:12:56.5766667+00:00
Lori Petzel 0 Reputation points
answered 2026-01-19T21:54:46.5966667+00:00
Stefan Blom 328.8K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Can you help me to uninstall MSO 2013 in Windows 11?

Can you help me to uninstall MSO 2013 on PC Windows 11? The uninstall app tells me it cannot start the program. When I try to open a file - word or excel - I get a message that there is "an error preventing it from working correctly." The…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-01-19T17:23:52.1533333+00:00
l m 20 Reputation points
accepted 2026-01-19T21:54:43.7766667+00:00
l m 20 Reputation points
3 answers

Real person to help me -- my Word documents keep jumbling (Word for Mac)

How can I get to a person to help me with Word? My Word documents keep jumbling. It is impossible to talk to a person. I DO NOT want to talk to AI!!!!

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-01-19T19:05:01.62+00:00
Laursen, Christine 0 Reputation points
edited an answer 2026-01-19T21:53:48.3633333+00:00
Stefan Blom 328.8K Reputation points MVP Volunteer Moderator
1 answer

OneDrive content request

hello i have issue with losing OneDrive content , i didnot check or use it since long time but i was checking email service from time to time , and i was thinking it will be be enough checking regards to the new Microsoft rules i did not realize that…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-19T20:38:50.66+00:00
B A 0 Reputation points
answered 2026-01-19T21:53:13.06+00:00
Harold Milan 15,805 Reputation points Independent Advisor
1 answer

I can't access my microsoft desktop account even though i've already paid for 2 license keys

I purchased a basic business microsoft account and then tried to sign onto my desktop app and it said i needed another license key, so i purchased another. Now i can't log into it via any of the emails

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-01-19T21:13:28.7966667+00:00
Allison Sheppard 0 Reputation points
edited the question 2026-01-19T21:51:30.2733333+00:00
Gérard Oomens 115.9K Reputation points Volunteer Moderator