452,377 questions with Microsoft 365 and Office-related tags

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2 answers

My authenticator app will not provide a code to enter to complete my login.

When I restart my desktop, it wants to login to Microsoft but then it wants to authenticate with a microsoft authenticator on my phone. When I go to that app, I have associated my account with it but no code appears.

Microsoft 365 and Office | Other
asked 2026-01-19T14:31:47.44+00:00
Angela Bailey 0 Reputation points
answered 2026-01-19T15:33:57.9533333+00:00
EmilyS726 195.2K Reputation points Independent Advisor
5 answers

Adding an item to a combo box stopped working

I have a basic contact list table/form that includes a look up table for the Town field with 3 columns: TownID, Town, and PostalCode. I wrote code for the Town field in the After Event property that recognizes when a town is not in the table. The code…

Microsoft 365 and Office | Access | For home | Windows
asked 2026-01-07T06:45:44.0433333+00:00
Robert Walberg 5 Reputation points
commented 2026-01-19T15:31:37.9+00:00
Gabriel-N 11,485 Reputation points Microsoft External Staff Moderator
3 answers

office activation problems

I just purchased office this AM, logged into office (with a pre-existing office account). attempted to activate office product. got an error message that stated "We're still trying to activate Office for you"

Microsoft 365 and Office | Other
asked 2026-01-19T14:56:08.53+00:00
Peter Reynolds 0 Reputation points
answered 2026-01-19T15:29:49.4733333+00:00
EmilyS726 195.2K Reputation points Independent Advisor
4 answers

KERNELBASE.dll error when opening Onedrive

Faulting application name: OneDrive.exe Exception code: 0xe06d7363 Faulting module name: KERNELBASE.dll What i have tried: Repair C++ (both x64 and x86) Reset and Reinstall Onedrive sfc /scannow

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-08T15:56:32.78+00:00
Lu haoyang 0 Reputation points
answered 2026-01-19T15:27:39.0266667+00:00
Lu haoyang 0 Reputation points
1 answer

Why do the "Recent Files" in Word never actually have recent files listed?

Why is my "recent files" list in Word nothing of the sort? Trying to reopen a file I was working on yesterday, the most recent "recent file" that appears in my list is from 3 weeks ago.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-01-19T15:23:43.0233333+00:00
Malcolm Cullen 0 Reputation points
answered 2026-01-19T15:24:51.2233333+00:00
Q&A Assist
1 answer

Sharepoint List Modern: how to display all views (~8 views) without folding?

Hello to the experts, I was wondering if there's a way to by default display all the views in my sharepoint list? (I have up to 8~10 views) Currently when it exceeds 4, the rest is hidden in the flash symbol like in this screenshot, is there a way to…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-01-19T06:51:18.8333333+00:00
biubiurxx 0 Reputation points
commented 2026-01-19T15:24:04.01+00:00
Henry-N 7,570 Reputation points Microsoft External Staff Moderator
1 answer

Je veux annuler mon abonnement mais celui ne s'affiche pas comment résoudre ce problème ?

J'ai pris un abonnement avec ce compte mais je ne le trouve pas et je veux l'annuler

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-01-19T14:47:56.2333333+00:00
Mickael leroix 0 Reputation points
answered 2026-01-19T15:21:33.0966667+00:00
DaveM121 830K Reputation points Independent Advisor
2 answers

My Office Pro 2010 key is not valid after system restore

I purchased Office Pro 2010 in 2011. I had a hard disc failure and fitted a new hard dive, restored windows from the recovery drive, reloaded Office Pro 2010 from the CDs but the original product key is not valid, I assume this is because this key is…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-01-19T14:44:08.87+00:00
Mick Honnor 0 Reputation points
answered 2026-01-19T15:17:27.75+00:00
Diana Mariz 5,190 Reputation points Independent Advisor
1 answer

Billing keeps charging my card. The subscription shouldn’t even be on there.

I don’t know how my card keeps getting charged for Microsoft Project that should’ve been canceled and refunded. The Project was never even wanted on our computer. Please call [Moderator note: personal info removed]. I need to get this issue resolved as…

Microsoft 365 and Office | Project | For business | Other
asked 2026-01-19T13:19:46.28+00:00
Chad Cooley 0 Reputation points
edited the question 2026-01-19T15:12:14.33+00:00
Tina L 10,090 Reputation points Microsoft External Staff Moderator
1 answer

Today - Outlook keeps archiving my sent and received emails and removes them from my inbox, never had this problem before

As from this morning - Outlook keeps archiving my sent and received emails and removes them from my folders I've always used, never had this problem before. Every time I move the files into a folder after a few minutes they have gone back in an archive…

Microsoft 365 and Office | Office Online Server
asked 2026-01-19T14:59:04.86+00:00
Dave Berry 0 Reputation points
answered 2026-01-19T15:12:01.6533333+00:00
Dave Berry 0 Reputation points
1 answer

How to download visio and which one is preferable using a laptop

Good day how to download visio diagram draw the new update

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-01-19T14:23:57.7966667+00:00
Xolile Plaatjie 0 Reputation points
answered 2026-01-19T15:09:52.1633333+00:00
Aymeric-B 24,875 Reputation points Independent Advisor
0 answers

My microsoft account got stolen, they changed the email and password

Minha conta da Microsoft foi invadida e o hacker alterou meu nome de usuário, e-mail, senha, autenticador e me desconectou de tudo. Perdi meu OneDrive, Xbox e outros arquivos. Tentei entrar em contato com a Microsoft pelo e-mail, mas ele diz que não…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-01-19T14:53:59.9866667+00:00
Igor 0 Reputation points
edited the question 2026-01-19T15:06:18.9866667+00:00
Clover-L 0 Reputation points Microsoft External Staff Moderator
1 answer

Need to reinstall KuTools.

The hard drive on my laptop was corrupted and had to be wiped. The system has been updated but my Kutools add on is gone. I have no link to reinstall; is it possible to get another link as I no longer have access the original?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-01-16T15:59:40.2933333+00:00
Beverly Schlosser 0 Reputation points
commented 2026-01-19T15:06:12.2166667+00:00
Vy Nguyen 8,590 Reputation points Microsoft External Staff Moderator
2 answers

Ben in het bezit van microsoft office 365 maar kan acces niet activeren

Denk dat ik geen toegang krijg tot acces. Nochtans heb ik microsoft 365

Microsoft 365 and Office | Access | For home | Windows
asked 2026-01-19T13:54:56.6066667+00:00
Jean-Paul Housiaux 0 Reputation points
answered 2026-01-19T15:06:09.69+00:00
Dora-T 9,150 Reputation points Microsoft External Staff Moderator
2 answers

Refund Request – Incorrect Charge After PC Game Pass Cancellation

Dear Microsoft Customer Support, I am writing to request a full refund for an incorrect charge on my PC Game Pass subscription. I had canceled auto-renewal, and my subscription was set to expire on December 25, 2025, as shown in my account. According to…

Microsoft 365 and Office | Other
asked 2026-01-19T14:11:57.63+00:00
Maz Pathan 0 Reputation points
answered 2026-01-19T15:03:03.3566667+00:00
paulr0511 40,740 Reputation points Independent Advisor
2 answers

Universal Print Job Quota

Hi Support, The client is planning for Business Premium and will implement the Universal Print however he has question on the job quota in Business Premium is calculated per user or per tenant and clarify the total number of print jobs available based on…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-01-16T09:28:47.0666667+00:00
Anamika . (International Supplier) 0 Reputation points Microsoft External Staff
commented 2026-01-19T15:02:52.7233333+00:00
Henry-N 7,570 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

As of December 31, 2025, will all legacy Microsoft/outlook Mail platforms be Decommissioned?

Subject Outlook: I received an email stating As of December 31, 2025, will all legacy Microsoft/outlook Mail platforms be Decommissioned? Is this true?

Microsoft 365 and Office | Other
asked 2026-01-19T14:59:16.7833333+00:00
Albert Hopper 0 Reputation points
accepted 2026-01-19T15:00:22.5666667+00:00
Albert Hopper 0 Reputation points
2 answers

email setup error

The issue with microsoft correlation ID issue. Microsoft support will surley help to clear it. Plesse write to support for whoeve faces the issue. You can copy and paste the following: Correlation Id: [Moderator note: personal info removed] Timestamp:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-01-19T10:11:58.0333333+00:00
Kapil Girotra 0 Reputation points
edited the question 2026-01-19T14:59:44.8266667+00:00
Daniel-Vo 2,605 Reputation points Microsoft External Staff Moderator
2 answers

i want to renew my subscription under a different email address

I have a icloud account - which I dont use and my renewal subscription has come through and I would like to renew it under my other email address: 1. can this be done and 2. will I lose all my work and excel documents.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-01-19T14:21:08.1466667+00:00
Caroline King 0 Reputation points
answered 2026-01-19T14:57:48.3733333+00:00
Noel Macadangdang 12,040 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

i m not able to use microsoft word

not able to open word document what is the reason what is the reason behind

Microsoft 365 and Office | Word | For education | Windows
asked 2026-01-19T14:21:20.17+00:00
Martin Mathew 0 Reputation points
edited the question 2026-01-19T14:57:33.3033333+00:00
Clover-L 0 Reputation points Microsoft External Staff Moderator