Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,857 questions
483,091 questions with Microsoft 365 and Office-related tags
1 answer
One of the answers was accepted by the question author.
Unable to access Microsoft 365 tenant – Lost MFA device (Sole Global Administrator)
Hello, I am the sole Global Administrator of my Microsoft 365 Business tenant. I can successfully sign in with my username and password, but I cannot complete the multi-factor authentication (MFA) because my Microsoft Authenticator app no longer contains…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-16T14:09:19.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 76%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Antonio Jesús
20
Reputation points
accepted 2026-07-20T09:48:31.22+00:00
Antonio Jesús
20
Reputation points
1 answer
Word refuses to open and continues giving a failure notice with request to repair
This is all I get when trying to make a word document
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,395 questions
asked 2026-07-20T08:42:24.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 26%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Steven Hutchinson
0
Reputation points
commented 2026-07-20T09:48:13.9966667+00:00
Steven Hutchinson
0
Reputation points
0 answers
Ensure partner sharing my Family account can save to her Mac
I subscribe to Microsoft 365 Family and my wife is registered as sharing. Installed on her Mac laptop and she can open but cannot see to her laptop.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,434 questions
asked 2026-07-20T09:47:03.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 64%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Brendan Prendeville
0
Reputation points
asked 2026-07-20T09:47:03.9566667+00:00
Brendan Prendeville
0
Reputation points
2 answers
Sole Global Administrator locked out due to MFA
I am the only Global Administrator of a Microsoft 365 Business tenant. My tenant is ciocipartners.onmicrosoft.com. I lost access to Microsoft Authenticator. Password reset works successfully, but sign-in still requires the old Authenticator. There are no…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,571 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 98%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E5%3C/text%3E%3C/svg%3E)
1 answer
Printing problem MS Office & iPad
I encountered this today. I was using this device: an iPad Pro M5 11”, 512GB storage, latest iPadOS. I was using the latest version of MS Word for iPadOS. I had a one page, repeat, one page document to print. The document was mostly text, so I…
Microsoft 365 and Office | Word | Other | iOS
Microsoft 365 and Office | Word | Other | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
161 questions
asked 2026-07-19T16:19:34.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 79%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Charles Dyer
0
Reputation points
answered 2026-07-20T09:43:11.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
22,125
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
i lost a word document
i made a note of my entire training, but that was lost from SharePoint. how can i restore it again?
Microsoft 365 and Office | SharePoint | For education | Other
Microsoft 365 and Office | SharePoint | For education | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
93 questions
asked 2026-07-20T08:55:07.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 52%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Shirisha Baswa
0
Reputation points
commented 2026-07-20T09:42:47.6866667+00:00
Shirisha Baswa
0
Reputation points
2 answers
Technical support advisor for the UK
I need a Technical support contact number for the UK where I can speak to someone and not get routed around in a circle online
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,124 questions
asked 2026-07-20T08:51:55.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 98%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Neil Holmes
0
Reputation points
commented 2026-07-20T09:40:35.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 17%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Nikhil Manav
0
Reputation points
1 answer
Windows 11 Excel Home 2024 permanent version can't switch to dark mode
系统是windows11 Excel为家庭版2024永久版，切换暗色模式只能将主题切换为黑色，工作区还是白色很刺眼，并且视图选项里面也没有切换模式这个选项，但是word可以，也有切换模式选项。
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,579 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELX%3C/text%3E%3C/svg%3E)
0 answers
contact microsoft to get a refund
How can i contact Microsoft to get a refund for a subscription that was not meant to be renewed? i have spent hours going through the website trying to speak to someone.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,130 questions
asked 2026-07-20T09:34:07.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 3%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mitterdorfer, Rebecca
0
Reputation points
asked 2026-07-20T09:34:07.5+00:00
Mitterdorfer, Rebecca
0
Reputation points
1 answer
Error code 0x0
From this morning i am unable to use Microsoft word, excel etc I keep receiving an a message saying Unknown Error, The error code is 0x0 I am unable to resolve this
Microsoft 365 and Office | Excel | For business | iOS
Microsoft 365 and Office | Excel | For business | iOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
188 questions
asked 2026-07-14T12:43:23.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 12%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
asif mukhtar
0
Reputation points
commented 2026-07-20T09:32:19.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
15,995
Reputation points Microsoft External Staff
Moderator
3 answers
Need to reach live support for Authenticator issue
I have going in circles all day and cannot log into my account. Keeps asking for authenticator code but my app is not generating one and there is no other way in.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,857 questions
asked 2026-02-17T19:37:56.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 88%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Joseph Castello
35
Reputation points
answered 2026-07-20T09:30:06.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 82%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abigail Marbrow
0
Reputation points
1 answer
I do not see my child in my family group
I have a family group where I am the organizator. My child is not visible for me. I sent an invitation to him. Now I can see my profile and the invitation to child. My child is able to see me as the family group organizator and his own profile. When he…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
257 questions
asked 2026-07-19T15:10:56.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 3%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dmytro Tytov
0
Reputation points
answered 2026-07-20T09:29:23.6133333+00:00
Kai-H
22,125
Reputation points Microsoft External Staff
Moderator
1 answer
make Microsoft 365 work again on my iMac
I already spent a few hours with AI, to no avail. I need to talk to someone. PII REMOVED François Sasturné (My account is in the name of my wife Ying Li)
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,434 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 83%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYL%3C/text%3E%3C/svg%3E)
2 answers
The verification code isn't being sent to my phone number
Hello, I tried to change my phone two months ago, and today I tried to log in to my Hotmail account, which has all my contacts and emails, but I couldn’t. It’s asking me for a verification code. I’m entering my Jordanian number, but I’m not receiving any…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
985 questions
asked 2026-07-01T18:14:29.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 80%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mayadah abualshaar
0
Reputation points
edited the question 2026-07-20T09:25:11.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana Mihaila (BLUEHAWK LLC)
0
Reputation points Microsoft External Staff
Moderator
0 answers
Merged Record
Can a record be 'un-merged', so I can redo the merge correctly
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,005 questions
asked 2026-07-20T09:24:14.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 85%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Theresa Azevedo
0
Reputation points
asked 2026-07-20T09:24:14.6133333+00:00
Theresa Azevedo
0
Reputation points
0 answers
keep getting error message 0X0 when I want to activate my office 365
can't activate my MS account keep getting error message 0X0
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,124 questions
asked 2026-07-20T09:22:44.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 52%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kayhan Kamali
0
Reputation points
asked 2026-07-20T09:22:44.5266667+00:00
Kayhan Kamali
0
Reputation points
0 answers
Microsoft 365 subscription not installing on 2017 laptop
I have a MAC air Laptop 2017 and have just downloaded a subscription for Microsoft 365 and I am unable to install on my laptop
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,907 questions
asked 2026-07-20T09:17:04.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 76%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Julie Delamore-Thompson
0
Reputation points
asked 2026-07-20T09:17:04.7966667+00:00
Julie Delamore-Thompson
0
Reputation points
0 answers
Microsoft activation 2021
I want to activate my microsoft office 2021 and i have entered my product key but when i m calling the no showed on display the number are unavailable how should i activate my microsoft office on call
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,010 questions
asked 2026-07-20T09:17:03.2166667+00:00
Nikhil Manav
0
Reputation points
asked 2026-07-20T09:17:03.2166667+00:00
Nikhil Manav
0
Reputation points
2 answers
Pivot Table filters resetting on refresh
Issue related to pivot tables in excel connected to a Power BI semantic model. On Refresh of table, any filters present in the table are reverting to 'All' rather than retaining previous selection. The tables/fields which are populating these filters are…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,765 questions
asked 2026-07-20T08:29:40.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 65%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
David Allan
0
Reputation points
answered 2026-07-20T09:15:17.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel-N
20,300
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft 365 Account Issue
I am unable to change my Microsoft 365 account name to an alias email address. The existing email address used is closed and seems to have locked the option to update it to the alias one. Also the security notification email address also needs to be…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,405 questions
asked 2026-07-16T21:58:30.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 28.999999999999996%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Colin and Barb Hawkins
0
Reputation points
commented 2026-07-20T09:11:46.5466667+00:00
Colin and Barb Hawkins
0
Reputation points