462,607 questions with Microsoft 365 and Office-related tags

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Microsoft Word, Excel, PowerPoint all quitunexpectedly

I updated my Microsoft 365 for my Mac last week and now Microsoft 365 products immediately quit unexpectedly after I attempt to open them

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-03-08T19:21:50.22+00:00
John Mullane 0 Reputation points
commented 2026-03-08T20:57:09.6533333+00:00
John Mullane 0 Reputation points
1 answer

I currently have a MS365 personal account. I have now opened up a MS 365 business account. I have transferred all my files from personal across to the business account including One Drive. I now want to cancel my personal account. Are there any suggestion

As above I just want to make sure i have correctly transferred all files from personal to business before I cancel my personal subscription.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-03-08T20:20:54.96+00:00
Brendan Rawlings 0 Reputation points
answered 2026-03-08T20:56:57.98+00:00
EmilyS726 211.5K Reputation points Independent Advisor
1 answer

Account Hacked /Compromised

My other Microsoft account <mod: PII removed>@gmail.com has been hacked the hacker has changed the security info and the Microsoft account is not accessible along with the account i have also lost access to paid products and my One drive photos and…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-08T20:15:55.8333333+00:00
arjun gupta 0 Reputation points
edited the question 2026-03-08T20:56:55.64+00:00
Erland Sommarskog 132.9K Reputation points MVP Volunteer Moderator
1 answer

How to get my MFA unblocked

How do I get my MFA unblocked? It is for my school account and nothing else I try is working. When I select “don’t have access to Authenticator app” if gives me an option to use a verification code but I am not receiving this code. I have tried…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-03-08T20:31:48.5633333+00:00
nikayla rohan 0 Reputation points
edited the question 2026-03-08T20:48:19.32+00:00
Gérard Oomens 119.4K Reputation points Volunteer Moderator
1 answer

my account has been hacked and it says it doesnt exist

My Microsoft account email was changed after I was tricked into giving a password reset code through a Discord verification scam. My original email was <Mod remove PII> @gmail.com. Now when I try to sign in, it says the account doesn’t exist. The…

Microsoft 365 and Office | Other
asked 2026-02-21T01:18:54.8233333+00:00
jacib yiword 0 Reputation points
commented 2026-03-08T20:48:09.0233333+00:00
hiroto watts 0 Reputation points
1 answer

Get Data from PDF option is suddenly missing in Excel

I previously had the option to Get Data from a PDF and import it into Excel. Not, that option is completely gone. How can I get it back? If I can't, how can I get that data imported into Excel?

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-03-08T20:31:54.7+00:00
Melissa 0 Reputation points
answered 2026-03-08T20:32:05.5533333+00:00
Q&A Assist
6 answers

Stranger has shared a scam PDF in onedrive

Hi, I have just had a PDF file named GET DONATE 58 shared to me by Sheldon Schwartzberg who I do not know, the pdf contains a link inside which I have not clicked on but I believe is SPAM or FRAUDULENT. I have tried to hide from my shared drive but…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-04T10:46:59.0266667+00:00
Kurt 30 Reputation points
commented 2026-03-08T20:31:22.4866667+00:00
Floyd NL 0 Reputation points
2 answers

Powerpoint presentation problem

There has been some issues regardng my powerpoint presentation saying it cannot work and I need to repair it

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-03-08T19:38:45.66+00:00
Shanks 0 Reputation points
answered 2026-03-08T20:31:15.91+00:00
DYARI BARHAM 31,961 Reputation points Independent Advisor
2 answers

Can't activate Office

I had Office 2021 installed on my computer, due to HDD issues I had to reinstall Windows and format the drive. Upon reinstalling Win I am unable to activate my Office . "Your installation cannot be activated because you have activated up to the…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-03-08T18:04:25.95+00:00
milosd 0 Reputation points
commented 2026-03-08T20:26:43.2266667+00:00
EmilyS726 211.5K Reputation points Independent Advisor
1 answer

how do I delete a word template

I''m trying to delete a word template in WORD 365 for Mac and I can't seem to do that

Microsoft 365 and Office | Other
asked 2026-03-08T20:18:11.52+00:00
Deane Schubert 0 Reputation points
answered 2026-03-08T20:18:19.5933333+00:00
Q&A Assist
2 answers

I believe my wife and I both have subscriptions instead of sharing one, how do I fix that?

I believe my wife and I both have subscriptions instead of sharing one, how do I fix that?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-08T19:37:49.1+00:00
edward jones 0 Reputation points
answered 2026-03-08T20:11:34.43+00:00
EmilyS726 211.5K Reputation points Independent Advisor
2 answers

microsoft 365 basic preventing claim of microsoft 365 personal

when i try to claim my microsoft 365 personal that came with my laptop, the microsoft 365 basic registered to that account is interfering.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-08T19:28:05.4066667+00:00
Frank Lentine 0 Reputation points
commented 2026-03-08T20:09:59.8566667+00:00
John Jefferson Doyon 60,860 Reputation points Independent Advisor
0 answers

can't change any font characteristics

I am using a .docx file that has a table/template. There a gray boxes to fill out in the table/template that when i place text into them, the font characteristics are different throughout the file. All font options are grayed out: format painter, font,…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-03-08T19:59:42.61+00:00
beth dougherty 0 Reputation points
answered 2026-03-08T20:03:04.71+00:00
Q&A Assist
2 answers

Monthly subscription is double billing.

Overcharging, for months you've taken the subscription charge twice from my account. I attempted to get a refund but have not seen a response. When I called the phone on the account it says "no access". Please provide an explanation and refund…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-08T17:32:02.94+00:00
Albert Thomas 0 Reputation points
commented 2026-03-08T20:01:18.05+00:00
Albert Thomas 0 Reputation points
1 answer

SUPPORT OFF

SOMEONE USING MY PRODUCT ID ADMUN SUPORT OFF ..I NEED ON AGAIN

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-08T18:32:50.8533333+00:00
mdmoniruzzaman-6501 0 Reputation points
edited a comment 2026-03-08T19:59:23.08+00:00
Kai-L 11,095 Reputation points Microsoft External Staff Moderator
2 answers

How do I get my Outlook to Report a phishing email to Microsoft when no Report button is available?

My version of Outlook does not allow me to forward a suspicious email to Microsoft. I can block it. I can delete it. But there is no way I know of to report it. Should I NOT report it?

Microsoft 365 and Office | Other
asked 2025-07-26T14:32:53.3266667+00:00
Kim Jackson 0 Reputation points
answered 2026-03-08T19:59:01.2833333+00:00
T J 0 Reputation points
2 answers

How to get rid of yellow lines in Visio

Whenever i save a drawing from visio to a PNG i get these yellow lines apearing at the edge of objects. The lines sometimes dissapear when i change the resosultion, but it requires quite a few tries which costs a lot of time. These are the settings…

Microsoft 365 and Office | Visio | For business | Windows
asked 2025-11-19T11:01:37.9033333+00:00
sdlhkfsdhkfgklsabfdksgflkdhasfdhasf 10 Reputation points
answered 2026-03-08T19:56:30.4933333+00:00
Estra 0 Reputation points
2 answers

how to get my email accounts linked

Why do I pay money to microsoft help if I cannot get any help by phone when I need it? Very frustrated with trying to read solutions. IN the past, I called Microsoft and them helped me over the phone.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-08T15:12:42.6666667+00:00
Patti Dollarhide 0 Reputation points
answered 2026-03-08T19:55:05.04+00:00
Katerina-N 6,760 Reputation points Microsoft External Staff Moderator
1 answer

Payment refund of promptly canceled MS Project 3

On March 3rd, 2026, I promptly canceled MS Project 3. I was unable to find the application for download for a newly purchased computer. I was charged for the Month of March while not using the product. Is it possible to get a refund?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-08T18:10:31.2233333+00:00
Jorge Cruz 0 Reputation points
commented 2026-03-08T19:49:59.2366667+00:00
Kai-L 11,095 Reputation points Microsoft External Staff Moderator
1 answer

Excel cell color issues

In my spreadsheet, the rows have alternating colors, one row white and one row pink throughout. However, I'm trying to see the color hex code for my pink cells and when I check they appear as white in the color picker. How do I fix this problem?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-03-08T18:35:07.7133333+00:00
Sarah Mcknight 0 Reputation points
answered 2026-03-08T19:47:43.7533333+00:00
Marcin Policht 81,790 Reputation points MVP Volunteer Moderator