473,058 questions with Microsoft 365 and Office-related tags

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2 answers

How to reinstall MS Access

I purchased stand alone Access 2019 through Techsoup for non-profits. It did not come as an EXE or MSI but rather a script which automatically installed Access. The program is now showing significant problems and crashes and I would like to reinstall it…

Microsoft 365 and Office | Access | For business | Windows
asked 2026-05-14T17:10:42.13+00:00
Kenneth Gash 0 Reputation points
answered 2026-05-14T17:33:50.9966667+00:00
George Hepworth 22,775 Reputation points Volunteer Moderator
2 answers

SAYS MY PRODUCT KEY HAS BEEN REDEEMED BY AN EMAIL ADDRESS I DON'T RECOGNIZE

When attempting to download the MS Office I purchased, it indicates that the product key has been redeemed by an email address I don't recognize. Now what?

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-05-14T16:46:51.7466667+00:00
Bernice Clark 0 Reputation points
commented 2026-05-14T17:33:49.5233333+00:00
priyank sharma 0 Reputation points
2 answers

Error code 503

Keep getting 503 service unavailable message. Onedrive will not load

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-05-14T12:52:00.16+00:00
CIChris Allison 0 Reputation points
commented 2026-05-14T17:33:04.82+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
4 answers

Why is the Comments section in Lists so ugly suddenly? Hard to read!!

Suddenly, the comments on the side of each List item is super compacted to the left of the comment box with mazimum 1-3 words. it makes for a very long and thin paragraph on the left side of the box and an empty space in what's left. VERY UGLY and…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-05-12T17:10:53.2833333+00:00
Filion, Jelena 5 Reputation points
commented 2026-05-14T17:32:31.3466667+00:00
Ruby-N 11,245 Reputation points Microsoft External Staff Moderator
2 answers

Teams notifications when posting news on SharePoint

Hello community, Since the end of march many users in our organization receive a notification in Teams as soon as I publish news on our 'Intranet-homepage'. The notification looks like the image below, the title was 'Test'. Also my name gets published.…

Microsoft 365 and Office | Microsoft Viva | Viva Connections
asked 2026-05-12T14:29:23.19+00:00
Tom Neijenhuijzen 0 Reputation points
edited a comment 2026-05-14T17:31:57.3066667+00:00
Hin-V 14,520 Reputation points Microsoft External Staff Moderator
1 answer

How can I get charges reversed?

I had an old account #, which expired. I then purchased a new laptop, which came with a free subscription # . I am being charged for the renewal of the old plan, which I don't want to renew as I have access to my new plan. Please let me know how to…

Microsoft 365 and Office | Other
asked 2026-05-14T16:38:54.6666667+00:00
Abel Almanza 0 Reputation points
edited the question 2026-05-14T17:31:53.41+00:00
Caozhi Li 6,255 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How to freeze the second row of a table on the word document?

I created a table in Word and the rift row is the name of the document and 2nd row is the items I need to collect and like to freeze the 2nd row so as I scroll down to fill each box I still get to see the header too, but the freeze pane allows me to…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-05-14T17:27:12.1+00:00
Nazari, Lila@Coastal 0 Reputation points
accepted 2026-05-14T17:27:47.5666667+00:00
Nazari, Lila@Coastal 0 Reputation points
2 answers

persistent issue with Word (and other ms office apps) on ipad unable to open dropbox files

This issue has persisted for two years. I have deleted and added my dropbox account dozens of times, deleted and reinstalled word, tried to access dropbox through files instead of directly through dropbox, but the are persistent syncing issues. The…

Microsoft 365 and Office | Word | For business | iOS
asked 2026-05-12T17:54:27.4733333+00:00
Anon 5 Reputation points
commented 2026-05-14T17:26:19.75+00:00
Hendrix-C 15,825 Reputation points Microsoft External Staff Moderator
0 answers

no AI credits with purchase of ms 365 personal yearly subscription may 13 2026

I have used my monthly credits from my apple ms365 monthly subscription that will expire next week , but I have since subscribed to a microsoft ms 365 personal yearly subscription (see picture). You should have refilled my credits ? Jean boucher

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-05-14T17:25:42.19+00:00
Jean Boucher 0 Reputation points
1 answer

In OneDrive - how do I fix "Unable to reach shortcut" sync error?

OneDrive gives me an error message: "Unable to reach shortcut" because it was locked, archived, deleted or access was changed by the owner or admin. This is regarding a "link" (shortcut?) to a shared drive from another user. That…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-14T17:17:55.9766667+00:00
EdHouTX 0 Reputation points
answered 2026-05-14T17:18:11.0266667+00:00
Q&A Assist
1 answer

powerpoint 365 keeps automatically changing font to italics

Using powerpoint 365, every time program automatically saves the text reverts to italics. The document was imported from powerpoint desktop (which I no longer have). I have used more than one font and the same issue occurs.

Microsoft 365 and Office | PowerPoint | For business | Other
asked 2026-05-14T16:35:43.27+00:00
Tom Briggs 0 Reputation points
answered 2026-05-14T17:17:51.7033333+00:00
Jeronimo Fuerte 39,160 Reputation points Independent Advisor
2 answers

refunds on monthly subscription

I just noticed years of an xbox subscription that probably started when my son was a teenager. Just discovered the charge ! its been several years . do you have a policy in retro refunds for a certain amount of months. probably been 7 tears since used if…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-14T14:04:19.2666667+00:00
Denise DiGirolomo 0 Reputation points
answered 2026-05-14T17:15:10.62+00:00
Katerina-N 9,080 Reputation points Microsoft External Staff Moderator
1 answer

one drive space

After downloading successfully the 365 my one drive still shows that I haven't enough space

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-14T16:39:38.3233333+00:00
Kevin McKernan 0 Reputation points
answered 2026-05-14T17:14:21.9266667+00:00
Sumit D - IA 168K Reputation points Independent Advisor
0 answers

*Word document is not opening on my Mac laptop.

My Word documents won't open in the Finder on my Mac. When I open the Finder on my Mac and try to open a Word document, it doesn't open.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-05-11T20:59:54.0633333+00:00
sharon jackson 0 Reputation points
commented 2026-05-14T17:14:20.0033333+00:00
sharon jackson 0 Reputation points
1 answer

help fixing how my text effects are displayed on microsoft publisher and word

Recently I just got a new laptop and in the process, I’ve been transferring programs, files and setting from my old laptop to this new one for reference my previous laptop capped out at windows 10 and couldn’t upgrade to windows 11 my new one is windows…

Microsoft 365 and Office | Publisher | For home
asked 2026-05-11T19:07:01.5166667+00:00
Meshech 0 Reputation points
commented 2026-05-14T17:13:14.05+00:00
Meshech 0 Reputation points
1 answer

microsoft 365

I have a question: how do i know if i. have microsoft 365

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2026-05-14T17:08:12.1866667+00:00
Ann Tracy 0 Reputation points
answered 2026-05-14T17:08:23.03+00:00
Q&A Assist
2 answers

Just ran an Office Online Repair and my "perp" license is now flagged as expired

I just ran an "Office Professional Plus 2021" Online Repair to fix a problem. The repair fixed the problem but the Office apps now display a notice that my licensed product hasn't been activated - It is licensed "perp" lifetime and…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-05-14T16:26:14.4666667+00:00
Del 0 Reputation points
answered 2026-05-14T17:00:34.8566667+00:00
DaveM121 876.2K Reputation points Independent Advisor
1 answer

Viva Engage - Images published with text description are not displaying

I'm having an issue with posting images - or rather previously posted images that were viewable are no longer viewable - forces end user to download the image to view it. How do i fix this?

Microsoft 365 and Office | Microsoft Viva | Viva Engage
asked 2026-05-14T16:56:40.35+00:00
Chmil, Shelley L 0 Reputation points
answered 2026-05-14T16:56:59.39+00:00
Q&A Assist
2 answers

Outlook new mail icon does not show in taskbar icon

Outlook new mail icon does not show in taskbar icon

Microsoft 365 and Office | Other
asked 2025-10-21T20:20:38.84+00:00
Van F 0 Reputation points
commented 2026-05-14T16:56:26.0733333+00:00
Oland, Jeppe 0 Reputation points
1 answer

saving files after July 13I

I received an email saying I needed to update my computer so that I will be able to save files after july 13. I opened the applications, went to the help tab but did not see "Check for Updates". I have a Mac with the latest Tahoe operating…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-05-14T16:53:18.99+00:00
Joseph Olshan 0 Reputation points
answered 2026-05-14T16:53:30.0266667+00:00
Q&A Assist