469,632 questions with Microsoft 365 and Office-related tags

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2 answers

Installed 365 but says unlicensed product

Have installed 365 as part of a family subscription but keep getting "unlicensed product".

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-21T22:09:03.7166667+00:00
Emma HS 0 Reputation points
answered 2026-04-21T23:11:36.4466667+00:00
paulr0511 44,255 Reputation points Independent Advisor
1 answer

OFFICE 365 Home;

Shared with another. Now they have (supposedly just recently) MY OneDrive folder and all documents. These are very personal and should not be on her computer!! Can I speak with a human by phone??!

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-04-21T21:31:05.2533333+00:00
Kai Martin 0 Reputation points
answered 2026-04-21T23:10:54.6466667+00:00
Jeronimo Fuerte 38,325 Reputation points Independent Advisor
2 answers

Explanation for this recurring charge on my account MSFT*E0300Z9SLA MICROSOFT.COM WA

Please explain the monthly charge in the amount $13.35 referenced in title: MSFT*E0300Z9SLA MICROSOFT.COM WA David Gossman Carla Gossman

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-21T22:21:30.9833333+00:00
Carla Gossman 0 Reputation points
answered 2026-04-21T23:08:14.53+00:00
Darhyl Amizola 38,805 Reputation points Independent Advisor
0 answers

16 digit gift card

I have a 16-digit gift card and all the gift cards redeem things only accept 25-digit codes.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-21T23:04:42.7066667+00:00
owen thom 0 Reputation points
answered 2026-04-21T23:04:53.3+00:00
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2 answers One of the answers was accepted by the question author.

Outlook limit

I don't have access to my 1TB Outlook storage. I think it may be due to confusion of two email addresses.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-21T20:56:30.84+00:00
David Munro 20 Reputation points
commented 2026-04-21T23:03:43.07+00:00
David Munro 20 Reputation points
2 answers One of the answers was accepted by the question author.

delete completed To Do Tasks - no right click menu

I have reviewed all completed tasks. However, when I right‑click on any task, the option to ‘Delete All’ does not appear and using the Delete key on my keyboard does not remove the items. How can I delete all completed tasks?

Microsoft 365 and Office | To Do | For business
asked 2026-03-10T12:40:33.5333333+00:00
Sue M 20 Reputation points
commented 2026-04-21T22:59:09.7533333+00:00
Michelle B 0 Reputation points
1 answer

Will it renews again? The trial subscription for ‎Microsoft 365 E5 Developer (without Windows and Audio Conferencing) Buy this subscription so they won't lose access when the trial ends.

Today i saw this message on my subscription page. I have this subscription since 2023 and this have never appeared before. Every time this renews automatically, but how can i know if it will renews again? and i read that its based on your use, but i…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-21T22:53:28.2366667+00:00
Otávio Sanp 0 Reputation points
answered 2026-04-21T22:53:43.88+00:00
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1 answer

how to create microsoft licensefor microoft ofice word

I tried to use my microsoft office word 2016 ,however it says license not found and refuse to respond.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-21T22:37:40.2533333+00:00
Rowena Kelivani 0 Reputation points
answered 2026-04-21T22:38:01.0266667+00:00
Q&A Assist
1 answer

Owner and Member Access Notification

Hello, I have a SharePoint site where it's restricted to a number of members and Owners. Is there a option or Power Automate flow that can send out notification to a specific person (i.e. manager) when any new members or owners are added or if the access…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-04-21T22:35:47.0966667+00:00
Sunny 20 Reputation points
answered 2026-04-21T22:35:57.12+00:00
Q&A Assist
1 answer One of the answers was accepted by the question author.

How to come with a expediting structure

swim lane for expediting the chart with diagram the process summary

Microsoft 365 and Office | Visio | For business | Other
asked 2026-04-21T22:32:06.4433333+00:00
Joash Becko 0 Reputation points
commented 2026-04-21T22:35:28.9066667+00:00
Joash Becko 0 Reputation points
0 answers

Can't change location on my account

Hi, Whenever I try to change the location of my account it says "You are managing one or more child accounts. Before you change your profile information, you need to remove consent for those child accounts." however I am not in a family and am…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-04-21T22:34:43.71+00:00
Ruby Bruce 0 Reputation points
1 answer

Microsoft Loop will not load workspaces

I've tried the following so far: Updating the app on my laptop. Logged out of all office apps multiple times. Rebooted. Cleared cache and browsing history. Tried the incognito browser, and both chrome and edge. Tried through the M365 portal. Tried…

Microsoft 365 and Office | Loop | Other
Microsoft 365 and Office | Loop | Other

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

306 questions
asked 2026-04-21T16:56:59.78+00:00
Jenni Keister 0 Reputation points
edited the question 2026-04-21T22:34:42.48+00:00
Gérard Oomens 121.3K Reputation points Volunteer Moderator
1 answer

O365 passwords not saving in Windows App

Hi everyone, I’m hoping someone can point me in the right direction. I log into my Windows app using a different username/password than my Microsoft 365 (O365) enterprise account. Each morning, I have to: Log into Windows app Then separately sign into my…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-21T22:30:57.84+00:00
Barry Miller 0 Reputation points
answered 2026-04-21T22:31:09.97+00:00
Q&A Assist
1 answer

office product key recovery

I had older version of MS office installed on my PC windows10. after install newer office it asking for product key , I do not have older one came with system I bought

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-04-21T22:29:42.9466667+00:00
venkat pitchaimani 0 Reputation points
answered 2026-04-21T22:29:57.16+00:00
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2 answers

Mailimin SPF kaydında sorun var

[Moderatör notu: kişisel bilgiler kaldırıldı] domainin SPF kaydını analiz edildiğinde, DMARC kaydı ve politikasıyla ilgili sorunların var olduğunu görünüyor. SPF kayıtlarınının düzeltilmesini ricva ederim

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-21T16:31:28.5366667+00:00
Münevver 0 Reputation points
edited an answer 2026-04-21T22:24:19.1866667+00:00
Vy Nguyen 10,130 Reputation points Microsoft External Staff Moderator
2 answers

Cannot sign in to business account to cancel. Says my email does not exist.

I have been trying to cancel my subscription for over a year. I do not get any answers from Microsoft. This will be for my business account. I keep getting emails sent to be about updating my payment since the card was cancelled. I try to log in but it…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-21T15:16:57.0433333+00:00
Daniela Compean 0 Reputation points
edited an answer 2026-04-21T22:23:33.2533333+00:00
Vy Nguyen 10,130 Reputation points Microsoft External Staff Moderator
2 answers

Existing Excel file won't open

error message states file is open in another application.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-21T21:20:49.8733333+00:00
Diedre J. J. Bush 0 Reputation points
answered 2026-04-21T22:21:39.9533333+00:00
Ferdinand Nanalig 28,695 Reputation points Independent Advisor
1 answer

I cannot complete Office installation

I had Office installed previously. I sent my laptop to be cleaned and repaired. When trying to reinstall Office, it prompts for Windows Hello, which I don't use.

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-04-21T01:17:52.25+00:00
Sandra 0 Reputation points
commented 2026-04-21T22:16:52.47+00:00
Jeronimo Fuerte 38,325 Reputation points Independent Advisor
0 answers

changed my password and everything dissapeared!

missing files after changing my password. I can't locate them anywhere

Microsoft 365 and Office | Word | Other | Windows
asked 2026-04-21T20:06:12.8733333+00:00
Sandra A 0 Reputation points
commented 2026-04-21T22:14:53.11+00:00
Charles Kenyon 166.4K Reputation points Volunteer Moderator
1 answer

How to add a shortcut to a folder in OneDrive to my home screen in iOS 26

I want a direct shortcut on my iphone home screen to a folder in my OneDrive App. The instructions I am finding using the iOS Shortcuts app are wrong or incomplete. Help please.

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-04-21T22:14:35.4266667+00:00
Clay Spitz 0 Reputation points
answered 2026-04-21T22:14:43.4333333+00:00
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