Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,267 questions
496,062 questions with Microsoft 365 and Office-related tags
2 answers
How to speak with a live agent
How do I contact Microsoft Support to speak with a live agent
Microsoft 365 and Office | Other
asked
2026-04-19T14:44:30.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 34%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Carlos Sequeira
5
Reputation points
commented
2026-10-05T20:22:44.2733333+00:00
Stefan Blom
353.8K
Reputation points MVP
Volunteer Moderator
0 answers
Windows Startup Repair requires MS password. I can login via a one-time code to my email, but don't have password. What next?
Hi! Upon booting up, my laptop got stuck in an endless disk-checking loop, with restarts failing to fix it. I went into the Startup Repair option, which asked for my recovery key and (what I presume is) my Microsoft account's password. I can…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,267 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 28.999999999999996%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Autosave prompt
Totally complicated. Can you please fix autosave feature! It is on, it is off, it is on. I always want it on - everywhere! Please fix this on my whole computer to always be on. The toggle does not work when opening documents on my desktop. This is…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,227 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 43%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
1 answer
i am charge for something i don't have or using
hi, from last year i am being charge $6.00 for a product i dont have, i may have attemted to buy the product however i am charged for it and i have no access to it. microsoft #G113809666 is what i get every time the payment goes through.
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,089 questions
asked
2025-09-17T03:44:53.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 71%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENJ%3C/text%3E%3C/svg%3E)
Neal Joseph
0
Reputation points
commented
2026-10-05T20:21:07.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 69%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Martha Conejo
0
Reputation points
1 answer
Office 365 installed yesterday, now cannot open files.
When opening Word or other document I get select an app to open this file. I cannot find icons for Word etc to put on task bar. When opening a document all icons except PDF are empty boxes Microsoft 365 is not on the list of apps on the start menu, but…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,227 questions
asked
2026-10-05T15:40:17.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 73%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Suzette Lyon
0
Reputation points
commented
2026-10-05T20:19:33.6366667+00:00
Stefan Blom
353.8K
Reputation points MVP
Volunteer Moderator
1 answer
MAPI failure
When I tried to share a Word document, I got the error there was a MAPI failure: "unspecified error." How do I fix this? I need to email the doc.
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,953 questions
asked
2026-10-05T20:18:05.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 43%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Terri Pace
0
Reputation points
answered
2026-10-05T20:18:21.07+00:00
AI answer
1 answer
MFA Lockout of the sole Global Administrator account
I have MFA lock out of the sole Global Administrator account for an existing Microsoft Entra tenant. I know the password. Access to the only registered Microsoft Authenticator method was lost. There is no other Global Administrator and no usable…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,381 questions
asked
2026-10-05T18:51:53.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 35%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Josh Coffman
0
Reputation points
commented
2026-10-05T20:17:51.2266667+00:00
Josh Coffman
0
Reputation points
1 answer
Help Please!! - Append query throw Key Violation Error
I have an append query appending records to the table (tblIntake) and I am getting a key violation error and I am trying to figure out why is is throwing a key violation error. I do not write any values to the primary key (IntakeID). I have done the…
Microsoft 365 and Office | Access | For business | Windows
Microsoft 365 and Office | Access | For business | Windows
A family of Microsoft relational database management systems designed for ease of use.
2,038 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 68%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
0 answers
Cancel duplicate subscription
Today I accidently purchased a duplicate Microsoft 365 accidently, already had a paid subscription. My order number is 2648971126 Please help with canceling this order
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,310 questions
asked
2026-10-05T20:16:43.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Amadeo Cuschieri
0
Reputation points
asked
2026-10-05T20:16:43.4466667+00:00
Amadeo Cuschieri
0
Reputation points
1 answer
can't sign in
when i try logging into family safety, this happens. what does that mean and how do i sign in?
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
104 questions
asked
2026-10-04T23:04:19.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYZ%3C/text%3E%3C/svg%3E)
Yanlin Zhang
0
Reputation points
commented
2026-10-05T20:15:29.02+00:00
Yanlin Zhang
0
Reputation points
0 answers
office student 2016 uninstalled
Why did Microsoft uninstall my office student 2016 that were working fine with Windows 10? If I reinstall it from my account will I be charged for something I already paid for?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,619 questions
asked
2026-10-05T20:15:01.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 6%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jean Horton
0
Reputation points
asked
2026-10-05T20:15:01.42+00:00
Jean Horton
0
Reputation points
1 answer
Excel denied me permission to save and threw me into one note.
I'm working on a Excel document. I tried Save AS and permission was denied. It wants me to use One Note and I can't get out of it. I'm on ios
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,723 questions
asked
2026-10-05T20:07:37.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 32%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Georgeann
0
Reputation points
answered
2026-10-05T20:07:48.6166667+00:00
AI answer
1 answer
after installing power bi desktop, format pane and other menus are not available
after installing power bi desktop, format pane and other menus are not available. I have uninstalled and re-installed the application multiple times on my laptop but problem remains. The power bi desktop version that I have installed on my laptop is: …
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,700 questions
asked
2026-10-05T17:15:33.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 42%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Peter Hefler
0
Reputation points
commented
2026-10-05T20:07:45.35+00:00
Stefan Blom
353.8K
Reputation points MVP
Volunteer Moderator
1 answer
where are all the humans?
are there no humans at MS?? soooo frustrating. there used to be a chat
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,267 questions
asked
2026-10-05T18:48:28.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 40%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Reid Barton
0
Reputation points
commented
2026-10-05T20:07:09.32+00:00
Bob Jones AKA CyberTaz MVP
437.8K
Reputation points
2 answers
I don't understand the new one drive!
I have used a personal one drive account for a few years and keep all my docs on it. Recently I uploaded some photos, some from one drive and some from a memory card, I put to save them to one drive, but they did not go to my personal account and I…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,227 questions
asked
2026-10-05T15:27:46.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 79%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Carey Baff
0
Reputation points
answered
2026-10-05T20:06:00.33+00:00
Stefan Blom
353.8K
Reputation points MVP
Volunteer Moderator
0 answers
Payment invoice
I need to talk with someone from Business Billing
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,381 questions
asked
2026-10-05T19:52:58.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rusty Murillo
0
Reputation points
commented
2026-10-05T20:05:31.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
19,920
Reputation points Microsoft External Staff
Moderator
2 answers
Mail Merge
I'm trying to mail merge to a word document with information from an excel spreadsheet. The word document has 3 columns that need updating, each column has the birthday date - Name. When I do the mail merge it updates the first name of the first column…
Microsoft 365 and Office | Word | For business | Other
Microsoft 365 and Office | Word | For business | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
632 questions
asked
2026-10-05T19:23:10.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 80%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rodriguez-Robledo, Nydia
0
Reputation points
edited a comment
2026-10-05T20:04:27.0766667+00:00
Bob Jones AKA CyberTaz MVP
437.8K
Reputation points
1 answer
Office required
j'ai acheté une Licence Office sur La Licence le code ne fonctionne plus comment pouvez vous m'aider je me suis fait escroqué j'ai besoin de récupérer cette argent pour nourrir mes enfants qui ont faim, l'hiver approche
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,373 questions
asked
2026-10-05T19:22:16.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 25%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Tadeusz Koralewski
0
Reputation points
answered
2026-10-05T19:59:10.59+00:00
EmilyS726
270.7K
Reputation points
Independent Advisor
1 answer
No Edit Access in Word on OneDrive
Hello, I've been regularly using and editing shared Word files on OneDrive. Suddenly, today it doesn't let me to edit the same files I had been editing. It now says "This account does not allow editing on your device. For an account with full…
Microsoft 365 and Office | OneDrive | For business | Android
Microsoft 365 and Office | OneDrive | For business | Android
A Microsoft file hosting and synchronization service.
187 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 90%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
0 answers
Why did Microsoft Update Delete my Office365 Program?
I paid for Office365 that had a lifetime use but recently after an Update by "MICROSOFT" It was removed and When I enter the Product Key (again) it tells me I need to have the Administrator get involved BUT I am the Computer Owner and It Won't…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,619 questions
asked
2026-10-05T19:55:46.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 35%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mike Meehan
0
Reputation points
asked
2026-10-05T19:55:46.4133333+00:00
Mike Meehan
0
Reputation points