476,592 questions with Microsoft 365 and Office-related tags

Sort by: Updated
Updated Created Answers
2 answers

Activate new subscripion

I paid to renew my subscription 2 days ago. I have not had any feedback or a product key and I still cannot access excel etc. My recent usage was supplied on the back of a business account but I have previously had access to office (home) through…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-08T09:24:37.4333333+00:00
chris whipp 0 Reputation points
edited an answer 2026-06-08T11:49:05.6133333+00:00
Stefan Blom 342K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Initiating a PowerPoint presentation with a custom slide show.

I teach continuing medical education. I want to give a PowerPoint presentation online via Zoom, but I would like to have a looping slide show at the beginning that features the classes and perks that I offer. It will consist of 10 slides. My plan is to…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-06-07T18:57:25.0233333+00:00
ECGprof 20 Reputation points
commented 2026-06-08T11:47:51.72+00:00
ECGprof 20 Reputation points
3 answers

Portal login issue: account not in Cognizant tenant. Please help resolve ASAP.

Hello Team, I am facing an issue while signing into the Cognizant portal. I am getting the error message: "AADSTS90072: User account does not exist in tenant 'Cognizant' and cannot access the application." I tried logging in with my registered…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-08T10:50:34.4133333+00:00
Jerin cf 0 Reputation points
answered 2026-06-08T11:43:04.93+00:00
vaishnavi - 0 Reputation points
1 answer

enablecloudonlysaveasmode causes Problems in Excel when saving

Hi, we wanted to use the "enablecloudonlysaveasmode" policy to force our users to save their data only in OneDrive/Sharepoint Locations instead of local drives. Unfortunatly this isn't working properly. Every Microsoft App is working fine…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-08T11:40:33.5733333+00:00
Ingo Korte 5 Reputation points
answered 2026-06-08T11:40:54.5133333+00:00

AI answer

2 answers

Unable to Install Microsoft 365 error code CatalogNoMatchingProducts

My new HP Laptop & Microsoft 365 was purchased online and delivered in Australia by JB HiFi It was brought to the Philippines as a gift from my son and I installed and activated with no success, coming up with error code: CatalogNoMatchingProducts…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-08T10:58:31.84+00:00
Hermenigilda Miranda 0 Reputation points
answered 2026-06-08T11:38:42.5+00:00
DaveM121 886.7K Reputation points Independent Advisor
2 answers

Kostnad och få tillbaka förstörda mail

Hej! Vi har som förening haft ett gratis konto som utan påminnelse en dag försvann, stängdes ned. Tyvärr hade en hel del privata dokument av misstag sparats på min mailadress: ******@almhultsim.se samt ******@almhultsim.se och ******@almhultsim.se Hur…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-08T10:47:12.2566667+00:00
Monica 0 Reputation points
answered 2026-06-08T11:33:13.1866667+00:00
Gérard Oomens 123.1K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

issue with an Apple (macOS) user

Hello, I am facing an issue with an Apple (macOS) user in our organization. We recently migrated from our old Microsoft 365 tenant to a new tenant. However, on this user’s Mac device, whenever they try to sign in to Outlook or any Office application…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-06-07T11:29:03.7433333+00:00
Mohamed Aburayya 20 Reputation points
edited a comment 2026-06-08T11:30:34.47+00:00
Michelle-N 16,970 Reputation points Microsoft External Staff Moderator
1 answer

File Recovery

I have deletd a folder that contain financial data from my sharepoint now it was not present in first and secondary bin can you help mw if it is possible to recove it back the files are very important and it got deleted on Monday

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-03T09:31:39.0633333+00:00
Vivek Nadar 0 Reputation points
commented 2026-06-08T11:19:31.1733333+00:00
Rin-L 20,855 Reputation points Microsoft External Staff Moderator
2 answers

How to resolve 2 microsoft accounts in set up of new laptop

My husband and I have a shared Microsoft account and this is where our Microsoft 365 is purchased and managed. We both have individual/personal Microsoft accounts. My husband purchased a new laptop yesterday and in order to make sure it recognized our…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-08T09:28:51.1933333+00:00
David and Siu Lamont 0 Reputation points
edited an answer 2026-06-08T11:11:33.73+00:00
Stefan Blom 342K Reputation points MVP Volunteer Moderator
2 answers

Sync is not working

Hi, I have tried all the options i.e. Quit OneDrive, Unlink, Uninstalling, but the sync issue is not resolved. I request you to take remote access and solve this issue at earliest. This issue I am facing since last 2 months.

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-06-08T03:59:44.54+00:00
Viren Pasad 0 Reputation points
answered 2026-06-08T11:06:51.7633333+00:00
Kai-H 18,540 Reputation points Microsoft External Staff Moderator
2 answers

function IFS not appeaar in my excel file

my excel version microsoft office professional plus 2019, my file previously use IFS function,,but now the column appear #NAME?

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-06-08T04:56:52.3+00:00
Nor Aliya Ayub 0 Reputation points
answered 2026-06-08T11:01:54.6566667+00:00
Kai-H 18,540 Reputation points Microsoft External Staff Moderator
2 answers

Global Administrator Locked Out Due to Lost MFA Access

Hello Microsoft Support, I am the only Global Administrator of our Microsoft 365 Education tenant. Unfortunately, I changed my mobile phone and lost access to Microsoft Authenticator. As a result, I can no longer complete Multi-Factor Authentication…

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-06-08T10:19:00.8933333+00:00
Tính Tồ 0 Reputation points
answered 2026-06-08T10:57:52.6266667+00:00
Michelle-N 16,970 Reputation points Microsoft External Staff Moderator
1 answer

consolidating 2 email accounts

consolidating 2 email accounts ******@aol.com ******@gmail.com

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-06-08T09:47:01.02+00:00
Neil Marcus 0 Reputation points
answered 2026-06-08T10:57:02.28+00:00
Stefan Blom 342K Reputation points MVP Volunteer Moderator
2 answers

One Note sync

Error Code 0x80072EFDbdf5j how to fix - one section only

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-06-08T06:02:08.6733333+00:00
Simon A Willis 0 Reputation points
edited an answer 2026-06-08T10:53:50.5+00:00
Kai-H 18,540 Reputation points Microsoft External Staff Moderator
1 answer

Embedding Visio Files in SharePoint

I am currently trying to use Visio with links in SharePoint via the Embed Web Part. In doing so, I am encountering the following issues: Links must be clicked using [Ctrl] + [left mouse button]. This can be worked around by inserting…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-08T10:01:32.8933333+00:00
HZ78 0 Reputation points
answered 2026-06-08T10:50:49.5733333+00:00
Edwin Cupido 0 Reputation points
2 answers

Bookmark hyperlinks - "This operation has been cancelled due to restrictions..."

Creating a TOC in Word. When clicking on a bookmarked hyperlink: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." I've tried the html registry fixes... no fix.…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-06-07T12:36:12.2766667+00:00
Jason Potter 5 Reputation points
edited a comment 2026-06-08T10:49:54.5966667+00:00
Stefan Blom 342K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Locked out of Microsoft 365 tenant – sole Global Admin – MFA inaccessible – no support progress

Hi, I’m currently in a critical situation and hoping someone here (or a Microsoft engineer) can help point me in the right direction. I am completely locked out of my Microsoft 365 tenant: I am the only Global Administrator MFA is no longer accessible…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-05T09:23:41.4066667+00:00
Tommy Nodland 20 Reputation points
accepted 2026-06-08T10:47:54.1166667+00:00
Tommy Nodland 20 Reputation points
2 answers

signing in on my mobile does not recognise my email address.

I can sign in on my desktop with the passkey easily. On my mobile it asks for my work or school email. I do not have one. I have a personal account.

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-06-08T00:50:37.6166667+00:00
Bronwen Thompson 0 Reputation points
answered 2026-06-08T10:36:36.9533333+00:00
Kai-H 18,540 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft office through Azure

Hi there, I was told that having a Azure account for students, I could use Word and excel for free for up to a year, but i do not know how to activate this. please help.

Microsoft 365 and Office | Excel | For education | MacOS
asked 2026-06-08T10:10:26.4+00:00
Veli, Anna 0 Reputation points
edited an answer 2026-06-08T10:35:56.65+00:00
Jayden-P 22,730 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft To-Do badge issue

I’m having an issue with Microsoft To Do on Windows where the task badge count on the taskbar/tray icon does not update live. Example: I open To Do in the morning and it correctly shows 11 tasks due today. If I complete a task or change the due date, the…

Microsoft 365 and Office | To Do | For business
asked 2026-06-04T13:57:21.6833333+00:00
Chris Bovio 0 Reputation points
edited a comment 2026-06-08T10:35:03.0033333+00:00
Chris Bovio 0 Reputation points