281 questions
2 answers
Microsoft Surface Go 3 10 generations
電源が付いたり 付かなかったりで画面はついているがタッチペンなどが反応しない Windows１０から１１に更新してからが 状態が悪くなている ソフトを起動したいが ソフトメーカーからはアップデートが原因ではと言われたが デスクトップ自体も立ち上がったり 立ち上がらなかったりで修理したい 金額自体もどれくらいかかるかも知りたい
Surface | Surface Go | Performance and maintenance
asked 2026-03-13T07:18:11.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 21%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
コウイチロウ ウチヌノ
0
Reputation points
edited an answer 2026-03-13T12:16:04.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
15,480
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Upgrade Surface 8 pro SSD into 1 tb WD 740 SD
after upgrade surface 8 pro ssd 256 gb to 1 tb then when system going on sleep mode then restrart
Surface | Surface Pro | Install and update
3,362 questions
asked 2026-03-13T09:55:41.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 47%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Deepak Singh Rawat
0
Reputation points
accepted 2026-03-13T09:56:22.47+00:00
Deepak Singh Rawat
0
Reputation points
2 answers
Laptop Feet
Are laptop feet covered under warranty if you have a extended cover plan?
Surface | Other
1,388 questions
asked 2026-03-11T10:13:58.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 92%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Burton, Daisy
0
Reputation points
commented 2026-03-13T08:07:05.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
9,005
Reputation points Microsoft External Staff
Moderator
2 answers
Flickering screen and BitLocker key
The screen on my Surface laptop is flickering. I have gone through all the options listed in various places, except for the Troubleshoot Restart which is asking for a BitLocker code. It is a private computer (not set up by an organization). I never set…
Surface | Surface Laptop | Safety and security
317 questions
asked 2026-03-11T11:33:48.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 64%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
John Guiver
0
Reputation points
commented 2026-03-13T08:06:39.21+00:00
Clary-N
9,005
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
(Surface Duo 2 recovery question) Is there an official way to restore the super partition or fully reflash the device?
I’m trying to recover a Surface Duo 2 that is currently unable to boot due to an issue with the dynamic partition layout (super). The device is still accessible through the bootloader and fastboot, and the super partition itself is still visible.…
Surface | Surface Duo | Operating system
59 questions
asked 2026-03-11T06:54:42.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 42%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dylan Tingley
0
Reputation points
commented 2026-03-13T06:41:57.8466667+00:00
Lychee-Ng
15,480
Reputation points Microsoft External Staff
Moderator
3 answers
My new Surface Laptop won't output properly to my ultrawide screen
My old Surface Book displays perfectly on my Ultrawide screen with the recommended resolution 3440 x 1440 and at 100%. However, when I switch to my brand new Surface Laptop 7th Edition the recommended resolution produces a very stretched display with…
Surface | Surface Laptop | Display and screen
1,193 questions
asked 2025-12-04T10:07:53.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 17%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sarah Threlfall
0
Reputation points
recommended 2026-03-13T06:33:33.8666667+00:00
Lychee-Ng
15,480
Reputation points Microsoft External Staff
Moderator
1 answer
Secure Boot Issue
I have a Surface Laptop 5. When booting the Surface, I receive a red banner with unlocked lock. I understand that it is a warning that the secure boot is disabled. I have tried many recommendations, but I am unable to enable it. I think that it may be…
Surface | Surface Laptop | Safety and security
317 questions
asked 2026-03-13T00:49:56.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 94%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kennedy Jerousek
0
Reputation points
answered 2026-03-13T00:50:11.45+00:00
Q&A Assist
2 answers
Surface Pro 2 years old, backlight on monitor gone
My computer was looked at by Best Buy - I bought direct from Microsoft. The computer functions fine with an external monitor. How do I go about getting a cost to fix or replace the monitor? WHo do I call ?
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-03-12T14:20:54.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 32%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dan Riepert
0
Reputation points
answered 2026-03-13T00:39:30.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator
4 answers
Troubleshoot camera
The camera on my laptop is not working it says that it's either blocked or there's a button on the keyboard to push to make the camera work again but I don't know how to do that so I need help getting my camera working
Surface | Surface Laptop | Sound and camera
252 questions
asked 2026-03-01T09:03:17.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWJ%3C/text%3E%3C/svg%3E)
White, Joanna
65
Reputation points
answered 2026-03-12T17:28:20.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rachael Johnson
0
Reputation points
1 answer
Surface Pro 10 "Disconnected" cellular data using a T-Mobile physical SIM card.
I have a new Surface Pro 10 working with Windows 11. I already followed all the troubleshooting from the settings, reinstalling controllers, configuring the APN with technical support of T-Mobile, but nothing works.
Surface | Surface Pro | Network
910 questions
asked 2026-03-12T01:13:39.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 19%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Julian Vesga
0
Reputation points
commented 2026-03-12T16:33:55.7466667+00:00
Julian Vesga
0
Reputation points
1 answer
How to Submit Repair Request WITHOUT SIGNING IN
I have a Surface Pro 11 purchased in Aug 2025. It won't boot up. When I go on my MS Account, it says the Surface is inactive. I cannot submit a service request. How do I get the warranty info setup on my account so I can send it in for repair?
Surface | Surface Pro | Performance and maintenance
2,288 questions
asked 2026-03-08T02:32:14.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 80%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
graeffb@graeff0630.com
0
Reputation points
edited a comment 2026-03-12T13:38:25.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
10,995
Reputation points Microsoft External Staff
Moderator
2 answers
Cant connect to LG QNED TV by Miracast with my Surface Pro 11g
I am unable to connect my Surface Pro 11 to an LG QNED TV using Miracast (Win + K). The TV is detected correctly in Windows, and when I try to connect, the TV shows a message that my device is requesting screen sharing. However, the connection does not…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-03-10T17:01:11.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 73%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jan Horecký
0
Reputation points
edited an answer 2026-03-12T09:08:39.6833333+00:00
Lychee-Ng
15,480
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Surface Pro 9 is stuck in a boot loop, it cannot even enter UEFI.
There was a windows update on my Surface Pro to be installed, it asked to restart the device to install. I did that and ever since it has continued to be in a boot loop. It only shows the windows logo then goes blank and repeats. I have tried the various…
Surface | Surface Pro | Performance and maintenance
2,288 questions
asked 2025-08-06T12:28:29.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 28.999999999999996%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Noel Allan
0
Reputation points
commented 2026-03-12T08:21:05.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 46%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETU%3C/text%3E%3C/svg%3E)
Tennigkeit, Uwe
0
Reputation points
2 answers
I can no longer use an external keyboard, printer or external monitor on my surface 5.
I can no longer use an external keyboard, printer or external monitor on my surface 5. I have tried different docking stations and still won't work. Can anyone help?
Surface | Surface Laptop | USB-C
175 questions
asked 2026-03-10T16:56:35.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 90%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Cheryl Spas
0
Reputation points
commented 2026-03-12T08:10:02.1833333+00:00
Clary-N
9,005
Reputation points Microsoft External Staff
Moderator
3 answers
surface dock 2
J'ai reçu mon dock 2 surface et je voudrais brancher correctement ma surface pro 7 sur des écrans déportés REAMGEE S5, si vous pouvais me dire comment faire pour afficher sur les 3 écrans. D'avance merci
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-03-03T16:44:19.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 23%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
delphine gourgues
20
Reputation points
edited an answer 2026-03-12T07:57:10.53+00:00
Thomas4-N
10,995
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Surface Precision Mouse Not working
Hi, I have a surface precision mouse that upon usb connection, I get signal and it works fine. The moment I unplug, it works for a bit and then the mouse dies (no blue light detected on the bottom). I replug it, and it starts working again. I believe…
Surface | Accessories | Surface mice and keyboards
641 questions
asked 2026-03-12T06:08:22.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 13%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
MoonYong Zong(환경연구소)
0
Reputation points
answered 2026-03-12T06:08:33.1033333+00:00
Q&A Assist
1 answer
I have no BitLocker Recovery Key but I have the BitLocker Screen asking for it
This morning I opened my Surface Pro to the blue BitLocker screen asking for a recovery key. I never set one up but a quick search on the internet says that it may have been set up by default. So, I logged into my MS account via my iPad to retrieve the…
Surface | Surface Pro | Safety and security
710 questions
asked 2026-03-11T17:20:41.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 96%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jen Crawford
0
Reputation points
commented 2026-03-12T06:04:02.0566667+00:00
Clary-N
9,005
Reputation points Microsoft External Staff
Moderator
1 answer
Magnetic Case for Surface Pro 11th Edition
Looking to incorporate a surface pro as a vnc device in an industrial environment. When working inside of machines, it would be convenient to be able to magnetically attach the tablet onto iron surfaces (without a separate mount/dock). I have looked for…
Surface | Surface Pro | Safety and security
710 questions
asked 2026-03-11T19:17:56.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 70%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Benjamin Geoffroy
0
Reputation points
answered 2026-03-12T04:42:18.32+00:00
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator
2 answers
My cord is not working
I would like my cord to be replaced. It doesn't work and I only purchased my Surface Pro in August.
Surface | Surface Pro | Power and battery
2,467 questions
asked 2026-03-11T23:30:40.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 95%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Terri Tough
0
Reputation points
answered 2026-03-12T04:38:45.1266667+00:00
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator
1 answer
Will there be more Intel-Based Surface Pro models announced this year?
Has Microsoft made any public statements about Surface Pro models that will be announced in 2026? Do we know when we might know? Does Microsoft follow any kind of annual announcement/release cycle? I’m specifically looking for Intel-based models for the…
Surface | Other
1,388 questions
asked 2026-03-11T23:58:07.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 30%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ0%3C/text%3E%3C/svg%3E)
JR-0950
5
Reputation points
answered 2026-03-12T04:36:39.5666667+00:00
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator