Surface Surface Headphones Setup and pairing Android

3 answers

Microsoft Support Multiple Failures - Initial issue android surface app crash

I am attempting to request microsoft support because of an issue with my surface headphones. They are unusable on my android phone because the surface app crashes immediately after selecting the option to scan for the headphones using bluetooth. I cannot…

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Anonymous

1 answer

Surface Dial will not Pair

I just received a surface dial. I am attempting to pair with a non-surface computer (I know that I will not get full functionality, but my understanding is its should work to some extent on windows 10). Dial mostly shows as a pair-able device (often…

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Anonymous

5 answers

Surface headphone connected but no audio

This issue started a couple of days ago. When I turn on the headphone, it says: "Hi, ... you are connected to (my phone name)". On the phone, it shows that the Bluetooth is connected to the headphone. But the audio output is still the phone…

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Anonymous

5 answers

Surface Headphones 2 Audio Stuttering / Choppy when changing devices / Noise cancelling

When I change devices the audio stutters and gets choppy if I have not paused the devices I am switching from or if I am using my PC and scrolling through my phone or playing games. I am expecting the headphones to only play smooth audio from the most…

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Anonymous

1 answer

Surface headphones 2 microphone not working

I have a set of new Surface 2 headphones. Set up according to user guide with win 10 desktop and an Android phone. Surface app on both devices. Audio works great on both. Problem is that the microphone doesn't work. On Windows, it shows up as an input…

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Anonymous

12 answers

Surface Headphones 2 randomly disconnect and go into pairing mode

My Surface Headphones 2 have recently begun randomly disconnecting from my phone and saying "Your Surface Headphones are ready to pair. Go into Bluetooth settings....". The message is very long (15-30 seconds) and prevents audio from playing,…

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Anonymous

4 answers

No Audio on Android if connected to Surface Link on Windows 11

I just received my Surface 2+ headphones and they immediately worked with my Windows 11 machine and easily paired with my Pixel 6 pro. The issue is that as long as the headphones are connected to the USB Link adapter on my Windows machine I can't get…

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Anonymous

2 answers

Notice cancelation dial stops working on surface headphones 2

The nice cancelation dial on my surface headphones 2 stops working after a while. And most of the times starts working again if I do a factory reset of the headphones and re-pair with my phone. But some times it doesn't help. Then a a couple of days…

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Anonymous

1 answer

Clicking 'Back' in Edge on SSRS sub report resets the report rather than going back to the results

Is anyone else having this issue? I run an SSRS Report with X criteria and then from the results, I click in to a sub report. If I click 'back' it takes me back to the original report without the entered parameter. If I do the same from IE, it will…

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Anonymous

Surface | Surface Headphones | Setup and pairing | Android

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9 questions with Surface | Surface Headphones | Setup and pairing | Android tags

Microsoft Support Multiple Failures - Initial issue android surface app crash

Surface Dial will not Pair

Surface headphone connected but no audio

Surface Headphones 2 Audio Stuttering / Choppy when changing devices / Noise cancelling

Surface headphones 2 microphone not working

Surface Headphones 2 randomly disconnect and go into pairing mode

No Audio on Android if connected to Surface Link on Windows 11

Notice cancelation dial stops working on surface headphones 2

Clicking 'Back' in Edge on SSRS sub report resets the report rather than going back to the results