258 questions with Microsoft Advertising | Accounts, profiles, and login | Account access tags

Sort by: Updated
1 answer

New Microsoft Advertising account suspended as "egregious violations" one day after passing identity verification — appeal upheld, re-appeal link leads to blocked login — requesting human review

Hello Microsoft Advertising team, I am requesting a human review of our manager account suspension, with context the appeal form could not capture. Account: BN Self Publishing LLC — manager account 2549*****; first-appeal reference J107*****; verified…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-15T01:25:21.2466667+00:00
Houston Book Publishers 0 Reputation points
commented 2026-07-17T12:19:16.68+00:00
ARBIYA BANU 0 Reputation points
0 answers

Trapped in Microsoft Ads Suspension Loop Due to Contradictory Support Agent Instructions

Hello, I am a new advertiser trapped in an automated suspension loop caused entirely by conflicting setup instructions from two different Microsoft Advertising support representatives. I need a human moderator or engineering support to review the case…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-14T04:11:50.6966667+00:00
GAMEBYTE STUDIO 0 Reputation points
1 answer

New account suspended after AIV and Google Ads import, appeal upheld, requesting human review.

I am requesting a human review of my manager account suspension. This is my first Microsoft Advertising account and I believe it was caught by an automated false positive. I created the account yesterday to advertise our desktop application that's on the…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-12T00:56:15.4566667+00:00
Ergo 0 Reputation points
answered 2026-07-13T08:52:49.7366667+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
0 answers

Newly created account suspended for "Egregious Policy" hours after creation — no payment method or business address ever added, appeal upheld with no explanation

Nature of the issue: I created a new Microsoft Advertising account. Within hours of account creation — before I had added a business address or any payment method — the account was suspended for violation of the Microsoft Advertising Egregious Policy. At…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-10T19:56:01.4233333+00:00
Hugh W 0 Reputation points
1 answer

New account G*****TUQ suspended within hours of creation — appeal button greyed out, card charged after suspension

Hello, our brand-new Microsoft Advertising account was suspended within hours of creation, before any ads were served. Account number: G****TUQ Manager account: K*****Y3Y We are SMKLOG-2022 LLC, a registered New Jersey (USA) logistics company. We…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-09T23:58:59.3+00:00
Dmitrii Timin 0 Reputation points
answered 2026-07-10T00:29:23.82+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
0 answers

Manager account suspended (egregious policy) - appeal upheld; requesting human re-review after remediating the root cause

Hi - I'm hoping a Microsoft Advertising moderator can help route our case for a human re-review. We're L****** Ltd, an established link-management / URL-shortener SaaS (7 years, ~15,000 paying customers; marketing site l******). Our manager account…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-07T08:07:50.2366667+00:00
Chris M 5 Reputation points
edited the question 2026-07-07T09:35:47.56+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Ads account erroneously blocked due to "egregious violations"!

Hi! My Microsoft Ads account is totally blocked due to "egregious violations". I cannot even get in to see what is going on. I cannot even imagine what they possibly may think I have done wrong. This is totally out of left field, and I'd like…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-01T14:49:46.9633333+00:00
Joseph Kessler 0 Reputation points
answered 2026-07-01T20:23:13.49+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Advertising account suspended due to suspicious activity – Request for manual review

Hello Microsoft Advertising Team, My Microsoft Advertising account has been suspended due to "suspicious activity". I operate a legitimate Austrian taxi company: Company Name: MAREDD TAXI GmbH Company Registration Number: 5*****76w Business…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-06-23T19:44:59.7833333+00:00
Wien Flughafentaxi 5 Reputation points
edited the question 2026-06-23T20:23:24.69+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Advertising account suspension due to egregious violations

my account has been blocked, the only reason provided is 'cannot lift the suspension due to egregious violation.' need someone to urgently review and advise what the issue is

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-06-23T17:33:32.23+00:00
Bling Lighting 0 Reputation points
answered 2026-06-23T18:51:13.9666667+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Access Microsoft Advertising (Bing Ads) Account – No Access to Registered Email Address

Hello, I'm hoping someone can advise on the best way to regain access to our Microsoft Advertising account. We are a UK charity and have lost access to the email address currently associated with our Microsoft Advertising (Bing Ads) account.…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-06-22T08:58:35.03+00:00
Amy Helliwell 0 Reputation points
answered 2026-06-23T03:14:27.91+00:00
JenniferWastarnic-0303 0 Reputation points
2 answers

my microsoft advertising account got blocked for no reason

I registered 2 days ago in the evening. I added 10 USD to my account. I accessed it in the morning and it was blocked. The 10 USD are still there. No reasons were given, no explanation—only an email stating that I am blocked. I even applied with all my…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-05-06T11:03:18.67+00:00
Vadim Placinta 5 Reputation points
recommended 2026-06-20T09:45:57.98+00:00
JuliaMarvin 20,495 Reputation points Volunteer Moderator
1 answer

Change legal business name in suspended ads account

I have had my Microsoft Advertising Account suspended and need to change the business legal name - I hadn't realised I needed to set up as an individual entity rather than a business - I'm lodging my appeal but there's no option to change business legal…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-06-07T09:07:06.4366667+00:00
Rick Hodges 0 Reputation points
answered 2026-06-11T07:16:03.9133333+00:00
MS Advertising - Arsen 160 Reputation points Microsoft External Staff Moderator
3 answers

Newly created Microsoft Advertising account suspended within hours of AIV and a Google Ads import — appeal upheld, requesting human review

Hello Microsoft Advertising team, I am writing to request a human review of my Microsoft Advertising manager account suspension. I am based in Japan and this is my first time using Microsoft Advertising. Account information Manager Account ID:…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-05-28T02:09:05.6533333+00:00
KRMR 0 Reputation points
answered 2026-06-01T07:23:21.8366667+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
0 answers

My account has been suspended and I don't know why

I created an account a few days ago and connected my new website to it. We sell cosmetics. I connected my Google merchant center account and waited for the content to be uploaded on Microsoft. Today I noticed that my accout has been suspended becaus it…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2025-08-31T15:37:28.5366667+00:00
Anna Eklund 5 Reputation points
commented 2026-05-13T09:24:54.3233333+00:00
ISMAIL HOSSAIN 0 Reputation points
1 answer

Microsoft Advertising Sandbox returns 404

I’m a developer working on a client’s platform and wanted to integrate the Microsoft Ads API. I attempted to follow the instructions in the provided article to create a sandbox account, which would allow me to develop and test the functionalities easily.…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-30T08:36:59.3466667+00:00
Mojtaba Sayari 0 Reputation points
edited the question 2026-04-30T08:39:12.8733333+00:00
Mojtaba Sayari 0 Reputation points
0 answers

Microsoft Ads account rejected and appeal unavailable

Good day, I have tried registering my business with Microsoft Ads, but unfortunately my account was suspended. I completed the appeal form and gave detail on the nature of my business. My suspension was still upheld for "Egregious Violations".…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-28T19:15:05.62+00:00
Matt 10 Reputation points
commented 2026-04-29T15:53:41.69+00:00
Ivan Sadovskyi 0 Reputation points
2 answers

Error 403 - Forbidden error when trying to login in to Microsoft Advertising Learning Lab

Trying to login to Microsoft Advertising Learnin Lab. Getting an error: Error 403 - Forbidden. The web app you have attempted to reach has blocked your access.

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-24T15:11:25.5433333+00:00
Cynthia Harrison 0 Reputation points
edited an answer 2026-04-27T13:35:42.3833333+00:00
Anonymous
2 answers

Microsoft Ads

When logging into Microsoft Ads I receive this message We can't sign you in. Confirm that your email address is correct. If the issue continues, contact your Super Admin to delete your access and re-invite you using the correct email address. There is no…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-17T12:00:44.88+00:00
Anonymous
edited an answer 2026-04-17T12:31:56.9066667+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
0 answers

How to delete a Microsoft Ads account

My new Microsoft ads account was suspended. I appealed and it was denied. There is now no way to access my account to do anything. All I want to do now is delete my microsoft ads account completely, as I don't want my personal and financial information…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-02-26T23:05:22.62+00:00
Suzie M 0 Reputation points
commented 2026-04-11T19:57:44.0666667+00:00
WISLabs Inc 10 Reputation points
1 answer

My ads account got suspended immediately after creation

I did provide all the information. Took the picture, showed the identity card, authorized the debit card. I noticed a message that they tried taking 60 USD from my account even though nothing mentioned I need to have 60 USD on my card. Then a…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-03T14:08:49.3566667+00:00
Gabriel Calin 0 Reputation points
answered 2026-04-03T14:09:14.51+00:00

AI answer