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    <title>Aaron Rykhus - News and info on Office client apps</title>
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    <description>News and information about Office client apps.</description>
    <lastBuildDate>Wed, 17 Apr 2019 03:28:49 GMT</lastBuildDate>
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    <item>
      <title>I'm moving....to a new blog</title>
      <link>https://docs.microsoft.com/archive/blogs/arykhus/im-moving-to-a-new-blog</link>
      <pubDate>Wed, 16 Jun 2010 11:49:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/arykhus/2010/06/16/im-moving-to-a-new-blog/</guid>
      <description><![CDATA[For all the technical stuff I'll be moving over to a new blog...]]></description>
      <content:encoded><![CDATA[<p>For all the technical stuff I'll be moving over to a new blog <a href="http://blogs.technet.com/bgp.">http://blogs.technet.com/bgp.</a>&nbsp;I'll keep this one for personal stuff but may not be blogging here as frequently.</p>]]></content:encoded>
    </item>
    <item>
      <title>Silverlight support for PowerPoint</title>
      <link>https://docs.microsoft.com/archive/blogs/arykhus/silverlight-support-for-powerpoint</link>
      <pubDate>Fri, 14 May 2010 15:02:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/arykhus/2010/05/14/silverlight-support-for-powerpoint/</guid>
      <description><![CDATA[There's no native Silverlight support but we have this custom app on CodePlex:
&nbsp;
Convert...]]></description>
      <content:encoded><![CDATA[<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d">There's no native Silverlight support but we have this custom app on CodePlex:</SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN>&nbsp;</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d">Convert PowerPoint slides to Silverlight presentation in webpage:</SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d"><A href="http://pptx2silverlight.codeplex.com/" mce_href="http://pptx2silverlight.codeplex.com/"><FONT size=3 face=Calibri>http://pptx2silverlight.codeplex.com/</FONT></A></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN>&nbsp;</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d">It's a separate app, not an add-in and shouldn't need PowerPoint installed since it simply consumes and exports files.</SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN>&nbsp;</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d">The app converts PowerPoint slides to a silverlight web page</SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN>&nbsp;</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d">Note, if you run this on 64-bit Windows there's a way to get it to work. By default it opens in 64-bit Internet Explorer and will ask you to install Silverlight even if you have it installed. You just need to open a new regular Internet Explorer window (not a Internet Explorer 64-bit) window. If you still see the Install Silverlight image in 32-bit IE then install or check the IE add-ons to make sure the Silverlight add-in is enabled.</SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN>&nbsp;</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN>&nbsp;</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d">As for inserting Silverlight content into PowerPoint we don't have native support. I've heard that the Silverlight ActiveX Control is the way to go but just tried it now in PowerPoint 2010 RTM and got a Microsoft Visual Basic for Applications error: "System Error &amp;H80004005 (-2147467259). Unspecified error".</SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN>&nbsp;</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d">The only conceivable workaround is to insert a Microsoft Web Browser control in PowerPoint and embed the whole web page that way. <A href="http://support.microsoft.com/kb/291926" mce_href="http://support.microsoft.com/kb/291926">http://support.microsoft.com/kb/291926</A>&nbsp;describes how to embed use the Web Control in PowerPoint.</SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN>&nbsp;</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d">Note: This won't work with PowerPoint 64-bit because it'll use the 64-bit IE and there's not a 64-bit Silverlight version available.</SPAN></P>]]></content:encoded>
    </item>
    <item>
      <title>TechNet Wiki</title>
      <link>https://docs.microsoft.com/archive/blogs/arykhus/technet-wiki</link>
      <pubDate>Fri, 14 May 2010 13:39:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/arykhus/2010/05/14/technet-wiki/</guid>
      <description><![CDATA[The TechNet Wiki is new way of sharing information for Microsoft products and technologies. Like...]]></description>
      <content:encoded><![CDATA[<P>The TechNet Wiki is new way of sharing information for Microsoft products and technologies. Like Wikipedia.org or other Wikis out there on the web or in SharePoint, you can create new articles. Plus, others can edit and you can edit other's articles. There's tracking similar to&nbsp;the <A title="TechNet Forums" href="http://social.technet.microsoft.com/forums" target=_blank mce_href="http://social.technet.microsoft.com/forums">TechNet Forums</A>. Open to anyone with a Live ID.</P>
<P mce_keep="true">&nbsp;</P>
<P>Short URL: <A href="http://www.technet.com/wiki">http://www.technet.com/wiki</A></P>
<P>Full URL: <A href="http://social.technet.microsoft.com/wiki/">http://social.technet.microsoft.com/wiki/</A></P>
<P mce_keep="true">&nbsp;</P>
<P mce_keep="true">Links to get started and help with TechNet Wiki</P>
<P>Getting Started: <A href="http://social.technet.microsoft.com/wiki/contents/articles/wiki-getting-started.aspx">http://social.technet.microsoft.com/wiki/contents/articles/wiki-getting-started.aspx</A></P>
<P>TechNet Wiki Forum: <A href="http://social.technet.microsoft.com/Forums/en-US/tnwiki">http://social.technet.microsoft.com/Forums/en-US/tnwiki</A></P>]]></content:encoded>
    </item>
    <item>
      <title>Latest Chart Hang Fix is in KB 981047</title>
      <link>https://docs.microsoft.com/archive/blogs/arykhus/latest-chart-hang-fix-is-in-kb-981047</link>
      <pubDate>Wed, 12 May 2010 16:08:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/arykhus/2010/05/12/latest-chart-hang-fix-is-in-kb-981047/</guid>
      <description><![CDATA[WE MOVED!!! See this post on our new blog for the latest on this issue.  The Office 2007 cumulative...]]></description>
      <content:encoded><![CDATA[<p><span style="font-size: small"><span style="font-family: calibri"><span><font size="5"><strong>WE MOVED!!! See </strong></font><a href="http://blogs.technet.com/b/bgp/archive/2010/08/31/powerpoint-2007-hangs-when-working-on-charts.aspx"><font size="5"><strong>this post</strong></font></a><font size="5"><strong> on our </strong></font></span><a title="new blog" href="http://blogs.technet.com/bgp"><font size="5"><font style="font-weight: bold">new blog</font></font></a><span style="font-size: x-large"></span><span style="font-size: x-large"><strong> for the latest on this issue.</strong></span></span></span></p>  <p>The Office 2007 cumulative updates (CU) for April 2010 were released recently and contain the latest fix for the chart crashing. It's only targeted towards one issue but contains the previous hotfixes as well (hence the term cumulative updates).</p>  <p>This knowledge base article has the description of the hotfix</p>  <p><a href="http://support.microsoft.com/kb/981047">http://support.microsoft.com/kb/981047</a></p>  <p><a title="Download Hotfix" href="http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=981047&amp;kbln=en-us" target="_blank" mce_href="http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=981047&amp;kbln=en-us">Download</a></p>  <p>There's two known tricks can try if you are still seeing the problem:</p>  <p mce_keep="true">1. Try setting the processor affinity to use one CPU   <br />Launch PowerPoint 2007. Open Task Manager, right click POWERPNT.EXE under Processes Tab, click Set Affinity and turn off all CPUs except CPU0 and then check the behavior. </p>  <p mce_keep="true">OR</p>  <p mce_keep="true">2. Insert the slide deck into a new file using Reuse Slides command   <br />Close all PowerPoint files. Create a new file, delete the first slide so there are no slides, then go to Home tab, in the Slides group, click New Slide drop down, click Reuse Slides..., click Browse..., Browse File... select the file you were using when the problem occurred and Open. Right-click on one of the slides on the right and click Insert All Slides... (this inserts your file into a new file, this sometimes helps with file corruption or formatting issues)</p>  <p mce_keep="true">&#160;</p>  <p>If this doesn't fix the problem please post a comment with the PowerPoint version, build #, and most importantly the exact steps you take to get to the problem (PowerPoint Not Responding) (hang). Please attempt to recreate the problem on a new blank file without any template applied (or default template). If this issue is important, urgent, critical, etc... and you demand a fix please contact customer service to open a support incident at 800-MICROSOFT or online at <a href="http://support.microsoft.com/oas">http://support.microsoft.com/oas</a>.</p>]]></content:encoded>
    </item>
    <item>
      <title>2007 Chart crash update</title>
      <link>https://docs.microsoft.com/archive/blogs/arykhus/2007-chart-crash-update</link>
      <pubDate>Mon, 31 Aug 2009 15:33:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/arykhus/2009/08/31/2007-chart-crash-update/</guid>
      <description><![CDATA[WE MOVED!!! See this post on our new blog for the latest on this issue.  In a previous post an issue...]]></description>
      <content:encoded><![CDATA[<p style="margin: 0in 0in 0pt" class="MsoNormal"><span style="font-size: small"><span style="font-family: calibri"><span><font size="5"><strong>WE MOVED!!! See </strong></font><a href="http://blogs.technet.com/b/bgp/archive/2010/08/31/powerpoint-2007-hangs-when-working-on-charts.aspx"><font size="5"><strong>this post</strong></font></a><font size="5"><strong> on our </strong></font></span><a title="new blog" href="http://blogs.technet.com/bgp"><font size="5"><font style="font-weight: bold">new blog</font></font></a><span style="font-size: x-large"></span><span style="font-size: x-large"><strong> for the latest on this issue.</strong></span></span></span></p>  <p style="margin: 0in 0in 0pt" class="MsoNormal"><span style="font-family: &#39;Calibri&#39;,&#39;sans-serif&#39;; color: #1f497d; font-size: 11pt">In a previous <a href="http://blogs.technet.com/arykhus/archive/2009/05/27/chart-crash-or-hang-after-sp2-or-feb-april-cu.aspx" mce_href="http://blogs.technet.com/arykhus/archive/2009/05/27/chart-crash-or-hang-after-sp2-or-feb-april-cu.aspx">post</a> an issue where PowerPoint hangs while working with charts was discussed.&#160; A fix for this issue was originally planned for release as part of the August Cumulative Update.&#160; There were problems with the first fix.</span></p>  <p style="margin: 0in 0in 0pt" class="MsoNormal"><span style="font-family: &#39;Calibri&#39;,&#39;sans-serif&#39;; color: #1f497d; font-size: 11pt"></span>&#160;</p>  <p style="margin: 0in 0in 0pt" class="MsoNormal"><span style="font-family: &#39;Calibri&#39;,&#39;sans-serif&#39;; color: #1f497d; font-size: 11pt">There's an updated hotfix, the KB article is:</span><span style="font-family: &#39;Calibri&#39;,&#39;sans-serif&#39;; color: #1f497d; font-size: 11pt"></span>    <p style="margin: 0in 0in 0pt" class="MsoPlainText"><a href="http://support.microsoft.com/kb/975021"><font color="#0000ff">http://support.microsoft.com/kb/975021</font></a>         </p>    <p style="margin: 0in 0in 0pt" class="MsoPlainText">     <p><font color="#000000"></font></p>&#160; </p>    <p style="margin: 0in 0in 0pt" class="MsoPlainText"><font color="#000000">To get the hotfix click on&#160; </font><font color="#0000ff"><strong>View and request hotfix downloads</strong></font><font color="#000000"> at top of that KB <a href="http://support.microsoft.com/kb/975021" mce_href="http://support.microsoft.com/kb/975021">article</a>, accept terms, fill out form and submit.</font></p></p>]]></content:encoded>
    </item>
    <item>
      <title>2007 Chart Crashes or Hangs after Office 2007 SP2 or Feb/April CU Applied</title>
      <link>https://docs.microsoft.com/archive/blogs/arykhus/2007-chart-crashes-or-hangs-after-office-2007-sp2-or-febapril-cu-applied</link>
      <pubDate>Wed, 27 May 2009 14:17:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/arykhus/2009/05/27/2007-chart-crashes-or-hangs-after-office-2007-sp2-or-febapril-cu-applied/</guid>
      <description><![CDATA[WE MOVED!!! See this post on our new blog for the latest on this issue.    An issue has recently...]]></description>
      <content:encoded><![CDATA[<h2><span style="font-size: small"><span style="font-family: calibri"><span><font size="5"><strong>WE MOVED!!! See </strong></font><a href="http://blogs.technet.com/b/bgp/archive/2010/08/31/powerpoint-2007-hangs-when-working-on-charts.aspx"><font size="5"><strong>this post</strong></font></a><font size="5"><strong> on our </strong></font></span><a title="new blog" href="http://blogs.technet.com/bgp"><font size="5"><font style="font-weight: bold">new blog</font></font></a><span style="font-size: x-large"></span><span style="font-size: x-large"><strong> for the latest on this issue.</strong></span></span></span></h2>  <p class="MsoNormal"><span style="font-size: small"><span style="font-family: calibri"></span></span><span style="font-size: small"><span style="font-family: calibri"></span></span></p>  <p class="MsoNormal"><span style="font-size: small"><span style="font-family: calibri">An issue has recently been discovered in PowerPoint 2007 where the application will hang while working with a 2007 chart object (not the legacy MS Graph chart). The PowerPoint product team is aware of this issue and a fix is planned for the August timeframe.&#160; Please be advised this date can change based on a number of factors.&#160; <o:p></o:p></span></span></p>  <p class="MsoNormal"><o:p><span style="font-family: calibri; font-size: small">&#160;</span></o:p></p>  <p class="MsoNormal"><span style="font-size: small"><span style="font-family: calibri">The hang occurs as a result of the following behaviors after installing Service Pack 2:<o:p></o:p></span></span></p>  <p class="MsoListParagraph"><span style="mso-fareast-font-family: calibri"><span style="mso-list: ignore"><span style="font-family: calibri; font-size: small">1.</span><span style="font: 7pt &#39;Times New Roman&#39;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small"><span style="font-family: calibri">Clicking very fast multiple times in a chart object<o:p></o:p></span></span></p>  <p class="MsoListParagraph"><span style="mso-fareast-font-family: calibri"><span style="mso-list: ignore"><span style="font-family: calibri; font-size: small">2.</span><span style="font: 7pt &#39;Times New Roman&#39;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small"><span style="font-family: calibri">Using the arrow keys on the keyboard to quickly navigate through the object<o:p></o:p></span></span></p>  <p class="MsoListParagraph"><span style="mso-fareast-font-family: calibri"><span style="mso-list: ignore"><span style="font-family: calibri; font-size: small">3.</span><span style="font: 7pt &#39;Times New Roman&#39;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small"><span style="font-family: calibri">Quickly copying and pasting entire charts or chart elements</span></span></p>  <p class="MsoNormal"><o:p><span style="font-family: calibri; font-size: small">&#160;</span></o:p></p>  <p class="MsoNormal"><span style="font-size: small"><span style="font-family: calibri">The error signature for this hang may include references to OfficeLifeBoatHang as the Event Type.</span></span></p>  <p class="MsoNormal"><span style="font-family: calibri; font-size: small"><span style="font-family: &#39;Calibri&#39;,&#39;sans-serif&#39;; color: #1f497d; font-size: 11pt"></span></span>&#160;</p>  <p><span style="font-family: calibri; font-size: small"><span style="font-family: &#39;Calibri&#39;,&#39;sans-serif&#39;; color: #1f497d; font-size: 11pt"></span>      <p class="MsoNormal"><span style="font-family: &#39;Calibri&#39;, &#39;sans-serif&#39;; color: #1f497d; font-size: 11pt">There's an updated hotfix, the KB article is:</span><span style="font-family: &#39;Calibri&#39;, &#39;sans-serif&#39;; color: #1f497d; font-size: 11pt"></span></p>      <p class="MsoPlainText"><a href="http://support.microsoft.com/kb/975021"><span style="color: #0000ff">http://support.microsoft.com/kb/975021</span></a><o:p></o:p></p>      <p class="MsoPlainText"><o:p><span style="color: #000000"></span></o:p>&#160;</p>      <p class="MsoPlainText"><span style="color: #000000">To get the hotfix click on&#160; </span><span style="color: #0000ff"><strong>View and request hotfix downloads</strong></span><span style="color: #000000"> at top of that KB <a href="http://support.microsoft.com/kb/975021"><span style="color: #009933">article</span></a>, accept terms, fill out form and submit.</span></p>   </span></p>]]></content:encoded>
    </item>
    <item>
      <title>New KB to fix Office Live Add-in pop-up repeats</title>
      <link>https://docs.microsoft.com/archive/blogs/arykhus/new-kb-to-fix-office-live-add-in-pop-up-repeats</link>
      <pubDate>Sun, 26 Apr 2009 17:38:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/arykhus/2009/04/26/new-kb-to-fix-office-live-add-in-pop-up-repeats/</guid>
      <description><![CDATA[http://support.microsoft.com/kb/969144
&nbsp;This has a "Fix It" link that automates the manual...]]></description>
      <content:encoded><![CDATA[<P><A href="http://support.microsoft.com/kb/969144">http://support.microsoft.com/kb/969144</A></P>
<P>&nbsp;This has a "Fix It" link that automates the manual registry editing part in the last post.</P>]]></content:encoded>
    </item>
    <item>
      <title>'Get Started with Office Live' (add-in) window keeps popping up after first startup of Word/Excel/PowerPoint (2007)</title>
      <link>https://docs.microsoft.com/archive/blogs/arykhus/get-started-with-office-live-add-in-window-keeps-popping-up-after-first-startup-of-wordexcelpowerpoint-2007</link>
      <pubDate>Mon, 26 Jan 2009 17:31:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/arykhus/2009/01/26/get-started-with-office-live-add-in-window-keeps-popping-up-after-first-startup-of-wordexcelpowerpoint-2007/</guid>
      <description><![CDATA[Before you read&nbsp;below, this is fixed in version 1.4 of the...]]></description>
      <content:encoded><![CDATA[<P><EM>Before you read&nbsp;below, this is fixed in version 1.4 of the add-in:</EM></P>
<P><A href="http://www.microsoft.com/downloads/details.aspx?FamilyId=36bac9da-1ee4-40df-b06c-a327269f2b63&amp;displaylang=en">http://www.microsoft.com/downloads/details.aspx?FamilyId=36bac9da-1ee4-40df-b06c-a327269f2b63&amp;displaylang=en</A></P>
<P mce_keep="true">&nbsp;</P>
<P><EM>There's also a&nbsp;knowledge base article for this issue <A href="http://support.microsoft.com/kb/969144">http://support.microsoft.com/kb/969144</A>&nbsp;that contains a link to an automated fix. Click on the "Fix it" icon in <A href="http://support.microsoft.com/kb/969144">http://support.microsoft.com/kb/969144</A>&nbsp;for the automated fix.</EM></P>
<P mce_keep="true">&nbsp;</P>
<P>There was a new update 'Office Live Add-in' that we started offering through Microsoft Update recently for Office 2007. We've discovered that if you're not the user on the machine that installed it (e.g. install add-in, another user logs on), have 'Do not show me this message again' checked, click close, then close the application, you still get the popup each time you start Word, Excel, or PowerPoint in Office 2007. No other applications use that add-in so you shouldn't see the problem in other add-ins. I've only confirmed this myself on Windows Vista but in theory this would affect any OS version that has Office 2007 installed with the Office Live Add-in. I have since reported this to the Office Live team.</P>
<P>The add-in can be installed either via <A href="http://office.microsoft.com/en-us/help/HA100803331033.aspx" mce_href="http://office.microsoft.com/en-us/help/HA100803331033.aspx">Microsoft Update</A> under the Optional Updates section (meaning you have to opt-in, not checked by default), or by downloading from the <A href="http://download.microsoft.com/" mce_href="http://download.microsoft.com/">Microsoft Download Center</A> in the <A href="http://www.microsoft.com/downloads/details.aspx?FamilyID=91fe0002-eb00-434b-8726-27911326d2b2&amp;DisplayLang=en" mce_href="http://www.microsoft.com/downloads/details.aspx?FamilyID=91fe0002-eb00-434b-8726-27911326d2b2&amp;DisplayLang=en">Office Live Update 1.3</A> package.</P>
<P><STRONG>Symptom</STRONG>:</P>
<P>You have Office 2007 installed and start Word, Excel, or PowerPoint. You get the message below “Get Started With Office Live”, you have the checkbox “Do not show me this message again” checked and click the Close button. However, each time you start Word, Excel, or PowerPoint after checking that box the message still pops up.</P>
<P><EM>Screenshot of popup</EM></P>
<P mce_keep="true"><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/GetStartedwithOfficeLiveaddinwindowkeeps_F988/image_4.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/GetStartedwithOfficeLiveaddinwindowkeeps_F988/image_4.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/GetStartedwithOfficeLiveaddinwindowkeeps_F988/image_4.png"><IMG style="BORDER-RIGHT-WIDTH: 0px; DISPLAY: inline; BORDER-TOP-WIDTH: 0px; BORDER-BOTTOM-WIDTH: 0px; BORDER-LEFT-WIDTH: 0px" title=image border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/GetStartedwithOfficeLiveaddinwindowkeeps_F988/image_thumb_1.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/GetStartedwithOfficeLiveaddinwindowkeeps_F988/image_thumb_1.png" width=430 height=265 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/GetStartedwithOfficeLiveaddinwindowkeeps_F988/image_thumb_1.png"></A> </P>
<P mce_keep="true"><EM>Keeps popping up every time you launch either Word, Excel, or PowerPoint (2007) even though you check ‘Do not show me this message again’</EM></P>
<P mce_keep="true"><EM></EM></P>
<P>MESSAGE TEXT</P>
<P>[Title] Office Live Workspace</P>
<P>[Body] <BR>Get Started With Office Live</P>
<P><BR>Thanks for installing Office live add-in via Microsoft Update. You can now get started using Office Live Workspace.</P>
<P>This Office Live Workspace lets you:</P>
<P>-Access and view documents from almost any computer with a Web browser <BR>-Open and save online documents directly from Word, Excel, and PowerPoint.</P>
<P>[checkbox] Do not show me this message again&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; [buttons] Continue | Close</P>
<P mce_keep="true">&nbsp;</P>
<P mce_keep="true"><STRONG>Cause:</STRONG></P>
<P mce_keep="true">The add-in was installed under another user account and the OfficeLive registry subkey necessary for that checkbox entry to be logged in the registry is not created for other users. You need to manually create the OfficeLive subkey under HKEY_CURRENT_USER\Software\Microsoft for any user on that computer that wants to suppress that add-in by checking the box. After the OfficeLive subkey is created the appropriate registry entry FirstRunDontShow will be created once Word, Excel, and PowerPoint are started and if the checkbox is selected it will no longer show on subsequent launches of those applications.</P>
<P>The issue can be resolved by adding a base registry key named OfficeLive under the HKEY_CURRENT_USER\Software\Microsoft subkey, once that key has been created the next time you start Word it should create two new DWORD entries (FirstRunCredsDeleted and FirstRunDontShow), both set to 1.</P>
<P><STRONG>Solution:</STRONG></P>
<P>Install&nbsp;Office Live Update 1.4</P>
<P mce_keep="true"><A href="http://www.microsoft.com/downloads/details.aspx?FamilyId=36bac9da-1ee4-40df-b06c-a327269f2b63&amp;displaylang=en">http://www.microsoft.com/downloads/details.aspx?FamilyId=36bac9da-1ee4-40df-b06c-a327269f2b63&amp;displaylang=en</A></P>
<P mce_keep="true">&nbsp;</P>
<P>OR&nbsp;</P>
<P>Registry FIX</P>
<P>Steps:</P>
<P><SPAN><B><SPAN id=#h8 class=KeywordHighlight>WARNING</SPAN> </B>: If you use <SPAN id=#h9 class=KeywordHighlight>Registry</SPAN> Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using <SPAN id=#h10 class=KeywordHighlight>Registry</SPAN> Editor incorrectly. Use <SPAN id=#h11 class=KeywordHighlight>Registry</SPAN> Editor at your own risk. </SPAN></P>
<P>1. Logged in as the user that has the problem, click on Start, clcik Run, type regedit, click OK.</P>
<P>2. On the left pane expand HKEY_CURRENT_USER, expand Software, select Microsoft.</P>
<P>3. From the Edit menu point to New and select Key.</P>
<P>4. Type OfficeLive and press the Enter key.</P>
<P>5. Close Registry Editor.</P>
<P>6. Start Word, Excel, or PowerPoint, you'll get the prompt, make sure 'Do not show me this message again' is checked, click Continue.</P>
<P>7. Close the application (Word, Excel, or PowerPoint), the registry DWORD values should be created under OfficeLive for that user.</P>
<P mce_keep="true">&nbsp;</P>
<P mce_keep="true">&nbsp;</P>
<P mce_keep="true">&nbsp;</P>
<P>MORE INFO:</P>
<P>Microsoft Update - <A title=http://office.microsoft.com/en-us/help/HA100803331033.aspx href="http://office.microsoft.com/en-us/help/HA100803331033.aspx" mce_href="http://office.microsoft.com/en-us/help/HA100803331033.aspx">http://office.microsoft.com/en-us/help/HA100803331033.aspx</A></P>
<P>Office Live - <A href="http://www.officelive.com/" mce_href="http://www.officelive.com">http://www.officelive.com</A></P>
<P>Windows Registry for Advanced Users - <A title=http://support.microsoft.com/kb/256986 href="http://support.microsoft.com/kb/256986" mce_href="http://support.microsoft.com/kb/256986">http://support.microsoft.com/kb/256986</A></P>]]></content:encoded>
    </item>
    <item>
      <title>We now have a KB (961223) for the "No Disk" error in Word/PowerPoint</title>
      <link>https://docs.microsoft.com/archive/blogs/arykhus/we-now-have-a-kb-961223-for-the-no-disk-error-in-wordpowerpoint</link>
      <pubDate>Mon, 15 Dec 2008 22:03:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/arykhus/2008/12/15/we-now-have-a-kb-961223-for-the-no-disk-error-in-wordpowerpoint/</guid>
      <description><![CDATA[If you're getting this error: "There is no disk in the drive. Please insert a disk into drive...]]></description>
      <content:encoded><![CDATA[<P>If you're getting this error: "There is no disk in the drive. Please insert a disk into drive D:."</P>
<P>*In this case drive D is the CD-ROM drive and PowerPoint is the application you're starting.&nbsp; 
<P><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/NoDiskmessagelaunchingPowerPoint2003or20_E90A/image_2.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/NoDiskmessagelaunchingPowerPoint2003or20_E90A/image_2.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/NoDiskmessagelaunchingPowerPoint2003or20_E90A/image_2.png"><IMG style="BORDER-TOP-WIDTH: 0px; BORDER-LEFT-WIDTH: 0px; BORDER-BOTTOM-WIDTH: 0px; BORDER-RIGHT-WIDTH: 0px" height=97 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/NoDiskmessagelaunchingPowerPoint2003or20_E90A/image_thumb.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/NoDiskmessagelaunchingPowerPoint2003or20_E90A/image_thumb.png" width=244 border=0 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/NoDiskmessagelaunchingPowerPoint2003or20_E90A/image_thumb.png"></A> </P>
<P>&nbsp;See this knowledge base article <A href="http://support.microsoft.com/kb/961223">http://support.microsoft.com/kb/961223</A></P>]]></content:encoded>
    </item>
    <item>
      <title>Finding useful crash data and Windows Error Reporting (WER)</title>
      <link>https://docs.microsoft.com/archive/blogs/arykhus/finding-useful-crash-data-and-windows-error-reporting-wer</link>
      <pubDate>Thu, 11 Dec 2008 15:17:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/arykhus/2008/12/11/finding-useful-crash-data-and-windows-error-reporting-wer/</guid>
      <description><![CDATA[Also check out&nbsp;http://blogs.msdn.com/wer/pages/faq.aspx#weronpc
Application Log
Whenever an...]]></description>
      <content:encoded><![CDATA[<P>Also check out<STRONG>&nbsp;<A href="http://blogs.msdn.com/wer/pages/faq.aspx#weronpc">http://blogs.msdn.com/wer/pages/faq.aspx#weronpc</A></STRONG></P>
<P><STRONG>Application Log</STRONG></P>
<P>Whenever an application crashes (faulting application) you should get the message &lt;application name&gt; stopped working. Once that occurs the crash details get logged in the Application Log as an Error event. If the report is sent to Microsoft the Application Log will also have an Information event that contains a Bucket ID.</P>
<P mce_keep="true">&nbsp;</P>
<P>On Windows Vista, you can open Event Viewer by clicking the <B>Start</B> button <IMG title="Picture of the Start button" alt="Picture of the Start button" src="http://windowshelp.microsoft.com/QueryWS/GetOpenContent.aspx?assetID=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33&amp;DocumentSet=en-US&amp;RenderKey=XML" mce_src="http://windowshelp.microsoft.com/QueryWS/GetOpenContent.aspx?assetID=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33&amp;DocumentSet=en-US&amp;RenderKey=XML">, clicking <B>Control Panel</B>, clicking <B>System and Maintenance</B>, clicking <B>Administrative Tools</B>, and then double-clicking <B>Event Viewer</B>.? <IMG title="Administrator permission required" alt="Administrator permission required" src="http://windowshelp.microsoft.com/QueryWS/GetOpenContent.aspx?assetID=18abb370-ac1e-4b6b-b663-e028a75bf05b&amp;DocumentSet=en-US&amp;RenderKey=XML" mce_src="http://windowshelp.microsoft.com/QueryWS/GetOpenContent.aspx?assetID=18abb370-ac1e-4b6b-b663-e028a75bf05b&amp;DocumentSet=en-US&amp;RenderKey=XML"> If you are prompted for an administrator password or confirmation, type the password or provide confirmation.</P>
<P>Expand Windows Logs and select Application to select the Application log: 
<P><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_22.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_22.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_22.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_10.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_10.png" width=204 height=174 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_10.png"></A> 
<P>Look on the right, a crash in an Office application should be an Error under the Level column, Application Error under the Source column, and 1000 under the Event ID column. 
<P><STRONG>Crash</STRONG> 
<P><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_20.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_20.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_20.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_9.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_9.png" width=636 height=128 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_9.png"></A> 
<P>Example: crash from Outlook 
<P><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_26.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_26.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_26.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_12.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_12.png" width=616 height=144 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_12.png"></A> 
<P><STRONG>Fault Bucket (bucket ID)</STRONG> 
<P>If the report was sent to us (Microsoft) there should be an Information event with Windows Error Reporting under the Source column and event ID 1001, with all the data gathered in the details. 
<P>On support calls, the piece of data that's most important to me is the <STRONG>Fault bucket </STRONG>that's reported. I'll usually refer to it as the bucket ID. 
<P><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_30.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_30.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_30.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_14.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_14.png" width=623 height=264 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_14.png"></A> 
<P><STRONG>Problem Reports and Solutions (new in Vista)</STRONG> 
<P>A new feature in Windows Vista is Problem Reports and Solutions in the Control Panel under the System and Maintenance category (if you don't have Classic View turned on). This will contain all the crash and hang events that occurred on a computer along with settings to configure reporting to Microsoft.</P>
<P mce_keep="true">&nbsp;</P>
<P>To open Problem Reports and Solution in Windows Vista (not in previous versions of Windows:</P>
<P>1. Open Problem Reports and Solutions by clicking the <B>Start</B> button <IMG title="Picture of the Start button" alt="Picture of the Start button" src="http://windowshelp.microsoft.com/QueryWS/GetOpenContent.aspx?assetID=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33&amp;DocumentSet=en-US&amp;RenderKey=XML" mce_src="http://windowshelp.microsoft.com/QueryWS/GetOpenContent.aspx?assetID=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33&amp;DocumentSet=en-US&amp;RenderKey=XML">, clicking <B>Control Panel</B>, clicking <B>System and Maintenance</B>, and then clicking <B>Problem Reports and Solutions</B>. 
<P>2. In the left pane, click <B>View problem history</B>. 
<P>3. To view problems by product, date, problem type, or solution status, click the column name. 
<P><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_2.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_2.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_2.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb.png" width=446 height=210 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb.png"></A>&nbsp; <A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_8.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_8.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_8.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_3.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_3.png" width=502 height=70 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_3.png"></A>&nbsp; </P>
<P><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_10.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_10.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_10.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_4.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_4.png" width=495 height=204 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_4.png"></A> </P>
<P>Bucket ID is the same as the Fault bucket in the application log event. I prefer using Problem Reports and Solutions versus Application Log to get crash details.</P>
<P><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_12.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_12.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_12.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_5.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_5.png" width=500 height=244 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_5.png"></A>&nbsp;</P>
<P mce_keep="true">&nbsp;</P>
<P><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_14.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_14.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_14.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_6.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_6.png" width=207 height=211 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_6.png"></A> <A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_16.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_16.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_16.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_7.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_7.png" width=457 height=206 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_7.png"></A> </P>
<P><A href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_24.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_24.png" mce_href="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_24.png"><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; BORDER-TOP: 0px; BORDER-RIGHT: 0px" border=0 alt=image src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_technet/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_11.png" original-url="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_11.png" width=463 height=163 mce_src="http://blogs.technet.com/blogfiles/arykhus/WindowsLiveWriter/FindingusefulcrashdataandWindowsErrorRep_ABDC/image_thumb_11.png"></A> </P>
<P mce_keep="true">&nbsp;</P>
<P><STRONG>More info:</STRONG></P>
<P>Where it's stored:</P>
<P><A href="http://blogs.msdn.com/wer/pages/faq.aspx#weronpc">http://blogs.msdn.com/wer/pages/faq.aspx#weronpc</A></P>
<P>See problem reports for this computer</P>
<P><A title=http://windowshelp.microsoft.com/Windows/en-US/Help/74274b33-52ea-40a4-bed5-9444c2a178a31033.mspx href="http://windowshelp.microsoft.com/Windows/en-US/Help/74274b33-52ea-40a4-bed5-9444c2a178a31033.mspx" mce_href="http://windowshelp.microsoft.com/Windows/en-US/Help/74274b33-52ea-40a4-bed5-9444c2a178a31033.mspx">http://windowshelp.microsoft.com/Windows/en-US/Help/74274b33-52ea-40a4-bed5-9444c2a178a31033.mspx</A></P>
<P>Windows Error Reporting and the Problem Reports and Solutions Feature in Windows Vista 
<P><A title=http://technet.microsoft.com/en-us/library/cc709644.aspx href="http://technet.microsoft.com/en-us/library/cc709644.aspx" mce_href="http://technet.microsoft.com/en-us/library/cc709644.aspx">http://technet.microsoft.com/en-us/library/cc709644.aspx</A></P>
<P>Choose the information to send when a problem occurs</P>
<P><A title=http://windowshelp.microsoft.com/Windows/en-US/Help/15d43eb3-45fd-4248-8bd5-2ed92ee298961033.mspx href="http://windowshelp.microsoft.com/Windows/en-US/Help/15d43eb3-45fd-4248-8bd5-2ed92ee298961033.mspx" mce_href="http://windowshelp.microsoft.com/Windows/en-US/Help/15d43eb3-45fd-4248-8bd5-2ed92ee298961033.mspx">http://windowshelp.microsoft.com/Windows/en-US/Help/15d43eb3-45fd-4248-8bd5-2ed92ee298961033.mspx</A></P>
<P>Open Event Viewer (Windows Vista)</P>
<P><A title=http://windowshelp.microsoft.com/Windows/en-US/Help/a99f69c1-935f-4116-ba5f-33d8800ef9da1033.mspx href="http://windowshelp.microsoft.com/Windows/en-US/Help/a99f69c1-935f-4116-ba5f-33d8800ef9da1033.mspx" mce_href="http://windowshelp.microsoft.com/Windows/en-US/Help/a99f69c1-935f-4116-ba5f-33d8800ef9da1033.mspx">http://windowshelp.microsoft.com/Windows/en-US/Help/a99f69c1-935f-4116-ba5f-33d8800ef9da1033.mspx</A></P>
<P>How to create a user-mode process dump file in Windows Vista</P>
<P><A title=http://support.microsoft.com/default.aspx?scid=kb;EN-US;931673 href="http://support.microsoft.com/kb/931673" mce_href="http://support.microsoft.com/kb/931673">http://support.microsoft.com/kb/931673</A></P>
<P>How to use ADPlus to troubleshoot "hangs" and "crashes"</P>
<P><A href="http://support.microsoft.com/kb/286350" mce_href="http://support.microsoft.com/kb/286350">http://support.microsoft.com/kb/286350</A></P>]]></content:encoded>
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