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    <title>Business Graphics Products - Support Blog</title>
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      href="https://docs.microsoft.com/archive/blogs/bgp/feed.xml"
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    <link>https://docs.microsoft.com/archive/blogs/bgp/feed.xml</link>
    <description>What is BGP? Stands for Business Graphics Products.  We are the Commercial Technical Support team at Microsoft that supports PowerPoint, Publisher, and Visio.</description>
    <lastBuildDate>Wed, 02 Nov 2016 21:26:44 GMT</lastBuildDate>
    <language>en-US</language>
    <sy:updatePeriod>hourly</sy:updatePeriod>
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    <item>
      <title>"Do you want to download the converter?" when you try to open a file in Excel, Word or PowerPoint KB Article</title>
      <link>https://docs.microsoft.com/archive/blogs/bgp/do-you-want-to-download-the-converter-when-you-try-to-open-a-file-in-excel-word-or-powerpoint-kb-article</link>
      <pubDate>Wed, 02 Nov 2016 21:26:44 GMT</pubDate>
      <dc:creator><![CDATA[Laura Holzwarth-Struck [MSFT]]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/bgp/?p=475</guid>
      <description><![CDATA[Hello, this is Laura from the content team from Microsoft. We are seeing a lot of traffic to this KB...]]></description>
      <content:encoded><![CDATA[Hello, this is Laura from the content team from Microsoft. We are seeing a lot of traffic to this KB article, Error message "Do you want to download the converter?" when you try to open a file in Excel, Word or PowerPoint <a href="https://support.microsoft.com/en-us/kb/967950">https://support.microsoft.com/en-us/kb/967950</a>

I can’t figure out why this article is getting so many hits, or what type of content that you are searching for. This is where I <strong>need</strong> your help, if this article didn’t fix your issue, please answer the following questions, and post your answers here.

<strong>Note:</strong> Your information will not be posted publicly and it will help us get the correct content or fix to help resolve the issues you are running into.

1.What version of Office Application are you using?

<em>    If unsure how to know what version of Office follow,  the steps in this article, <a href="https://support.office.com/en-us/article/What-version-of-Office-am-I-using-932788b8-a3ce-44bf-bb09-e334518b8b19?ui=en-US&amp;rs=en-US&amp;ad=US">What version of Office am I using?</a></em>

2. What version of Windows<span> </span> are you using?

<em>    If unsure how to know what version of Windows follow the steps in this article, <a href="https://support.microsoft.com/en-us/help/13443/windows-which-operating-system">Which Windows operating system am I running?</a></em>

3. What type of file are you trying to open?
<ul>
 	<li><em>In File Explorer record the name of the file, including the extension. Example: Test.doc, Test.xls, Test.docx</em></li>
 	<li><em>If the extension is not showing see; <a href="https://support.microsoft.com/en-us/kb/865219">How to show or hide file name extensions in Windows Explorer</a></em></li>
</ul>
4. What error message do you get when attempting to open the file? (Please record the exact error message)

5. Are you trying to open a file sent to you in email? (examples: open an attachment, double clicking on a file while in your email client.

6. Are you trying to open a file from a Cloud location? <span> </span>(example: OneDrive, DropBox, GoogleDrive, iCloud)

7. Any other information that you can provide that you feel would be beneficial.

Thanks for helping me collect this information!]]></content:encoded>
    </item>
    <item>
      <title>Form Controls stop working after December 2014 Updates</title>
      <link>https://docs.microsoft.com/archive/blogs/bgp/form-controls-stop-working-after-december-2014-updates</link>
      <pubDate>Wed, 17 Dec 2014 13:23:35 GMT</pubDate>
      <dc:creator><![CDATA[Laura Holzwarth-Struck [MSFT]]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/bgp/2014/12/17/form-controls-stop-working-after-december-2014-updates/</guid>
      <description><![CDATA[For some users, Form Controls (FM20.dll)&nbsp;are no longer working as expected after installing...]]></description>
      <content:encoded><![CDATA[<p>For some users, Form Controls (FM20.dll)&nbsp;are no longer working as expected after installing MS14-082 Microsoft Office Security Updates for December 2014. Issues are experienced at times such as when they open files with existing VBA projects using&nbsp;forms controls, try to insert a&nbsp;forms control in to a new worksheet or run third party software that may use these components.</p>
<p>You may received errors such as:</p>
<p><span style="color:#800000;">&quot;Cannot insert object&quot;</span></p>
<p><span style="color:#800000;">&quot;Object library invalid or contains references to object definitions that could not be found&quot;</span></p>
<p><span style="color:#800000;">&quot;The program used to create this object is</span><em><span style="color:#800000;"> Forms</span></em><span style="color:#800000;">. That program is either not installed on your computer or it is not responding. To edit this object, install</span><em><span style="color:#800000;"> Forms</span></em><span style="color:#800000;"> or ensure that any dialog boxes in</span><em><span style="color:#800000;"> Forms </span></em><span style="color:#800000;">are closed.&quot;</span>&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>* Note</strong> In this last error message, the <em>Forms</em> text may also be replaced by the GUID of the control.</p>
<p>Additionally, you may be unable to use or change properties of an ActiveX control on a worksheet or receive&nbsp;an error&nbsp;when trying to refer to an ActiveX control as a member of a worksheet via code.&nbsp;</p>
<p>Find the latest information about this issue click <a href="/b/the_microsoft_excel_support_team_blog/archive/2014/12/13/forms-controls-stop-working-after-december-2014-updates-.aspx">here</a>.</p>]]></content:encoded>
    </item>
    <item>
      <title>Support for YouTube videos in PowerPoint returns</title>
      <link>https://docs.microsoft.com/archive/blogs/bgp/support-for-youtube-videos-in-powerpoint-returns</link>
      <pubDate>Wed, 09 Apr 2014 16:26:00 GMT</pubDate>
      <dc:creator><![CDATA[Keith El-MSFT]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/bgp/2014/04/09/support-for-youtube-videos-in-powerpoint-returns/</guid>
      <description><![CDATA[Updates for both PowerPoint 2010 and PowerPoint 2013, were released on Tuesday (4/8) that...]]></description>
      <content:encoded><![CDATA[<p><span style="font-family:Calibri;font-size:small;">Updates for both PowerPoint 2010 and PowerPoint 2013, were released on Tuesday (4/8) that reintroduces support for YouTube videos into PowerPoint. The feature goes live on <b>April 15</b>. You need to install the updates listed for your PowerPoint version to be ready. </span></p>
<p><span style="font-family:Calibri;font-size:small;">&nbsp;</span></p>
<ul>
<li>
<p>Office 2010</p>
<ul>
<li>
<p><a href="http://support.microsoft.com/kb/2837579"><span style="color:#0563c1;">KB2837579</span></a></p>
</li>
</ul>
</li>
<li>
<p>Office 2013</p>
<ul>
<li>
<p><a href="http://support.microsoft.com/kb/2837627"><span style="color:#0563c1;">KB2837627</span></a></p>
</li>
<li>
<p><a href="http://support.microsoft.com/kb/2817636"><span style="color:#0563c1;">KB2817636</span></a></p>
</li>
</ul>
</li>
</ul>
<h2><span style="color:#2e74b5;font-family:Calibri Light;font-size:large;">&nbsp;</span></h2>
<h2><span style="color:#2e74b5;font-family:Calibri Light;font-size:large;">History</span></h2>
<p><span style="font-family:Calibri;font-size:small;">PowerPoint 2010 and 2013 for Windows originally included support for embedding YouTube videos that were in an old format that <a href="https://developers.google.com/youtube/flash_api_reference_as2"><span style="color:#0563c1;">YouTube no longer supports</span></a>.&nbsp; As this old format started disappearing from the YouTube service, the support for YouTube videos in PowerPoint started faltering. These changes led us to disable support for inserting online videos from the product because we could not reliably support playing back YouTube videos.</span></p>
<h2><span style="color:#2e74b5;font-family:Calibri Light;font-size:large;">&nbsp;</span></h2>
<h2><span style="color:#2e74b5;font-family:Calibri Light;font-size:large;">What the update brings</span></h2>
<p><span style="font-family:Calibri;font-size:small;">Since the time playback of online videos was disabled in PowerPoint, the PowerPoint team has been hard at work to re-enable support for YouTube in a way that is resilient to changes and more robust. For PowerPoint 2013 we now use a browser to host these videos, which provides us the resiliency. This not only means that we can support HTML5 videos but also that we will be able to playback YouTube videos as long as they can playback in any browser. Both PowerPoint 2010 and 2013 for Windows are updated to include support for YouTube videos in the newer HTML5 and Shockwave Flash ActionScript 3.0 formats.</span></p>
<p><span style="font-family:Calibri;font-size:small;">&nbsp;<strong>Note</strong>: The insert online video option is limited to YouTube support for both PowerPoint 2010 and 2013.</span></p>
<h2><span style="color:#2e74b5;font-family:Calibri Light;font-size:large;">Online Help Topics (available by 4/15)</span></h2>
<ul>
<li>
<p><span style="color:#1f497d;font-family:Comic Sans MS;font-size:small;">PPT 2013<br /> </span><span style="color:black;">Insert or link to a video on YouTube<br /> </span><a href="http://office.com/redir/HA104192855.aspx"><span style="color:#0563c1;">http://office.com/redir/HA104192855.aspx</span></a></p>
</li>
</ul>
<p><span style="font-family:Calibri;font-size:small;">&nbsp;</span></p>
<ul>
<li>
<p><span style="color:#1f497d;font-family:Comic Sans MS;font-size:small;">PPT 2010<br /> </span><span style="color:black;">Link to a video on YouTube from PowerPoint 2010<br /> </span><a href="http://office.com/redir/HA102636549.aspx"><span style="color:#0563c1;">http://office.com/redir/HA102636549.aspx</span></a></p>
</li>
</ul>
<p><span style="font-family:Calibri;font-size:small;">&nbsp;</span></p>
<ul>
<li>
<p><span style="color:#1f497d;font-family:Comic Sans MS;font-size:small;">Technical requirements<br /> </span><a href="http://office.com/redir/HA104242567.aspx"><span style="color:#0563c1;">http://office.com/redir/HA104242567.aspx</span></a></p>
</li>
</ul>
<p></p>]]></content:encoded>
    </item>
    <item>
      <title>Unable to open PowerPoint files from a SharePoint 2010 on an iPad</title>
      <link>https://docs.microsoft.com/archive/blogs/bgp/unable-to-open-powerpoint-files-from-a-sharepoint-2010-on-an-ipad</link>
      <pubDate>Thu, 27 Mar 2014 15:40:23 GMT</pubDate>
      <dc:creator><![CDATA[Laura Holzwarth-Struck [MSFT]]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/bgp/2014/03/27/unable-to-open-powerpoint-files-from-a-sharepoint-2010-on-an-ipad/</guid>
      <description><![CDATA[Guest Blogger: Harold Kless
If you try to edit an Office file (Word, PowerPoint or Excel) from a...]]></description>
      <content:encoded><![CDATA[<p>Guest Blogger: Harold Kless</p>
<p>If you try to edit an Office file (Word, PowerPoint or Excel) from a SharePoint 2010 Document Library while using an iPad with MS Office applications installed, the file will not open and there is an error &ldquo;<b>there<i> is no SharePoint Foundation application available to open<br />the app</i></b>.&rdquo;</p>
<p>SharePoint 2010 requires a plugin or active X to launch client applications, and neither of those are allowed on the iOS platform. SharePoint 2013 and SharePoint Online support protocol handlers that work with iPad.</p>
<p>To work around this behavior:</p>
<p>Option 1 &ndash; Add a Place within the application that will connect to the SharePoint Document Library.</p>
<ol>
<li>To do this open any of the installed Microsoft Office applications<br />(Word, Excel or PowerPoint).</li>
<li>On the opening window choose <b>Add a Place</b>.</li>
<li>In the <b>Add a Place </b>window click on SharePoint Site URL</li>
<li>In the SharePoint URL window enter the url or internet address of the SharePoint Document Library.</li>
<li>Click Next - when prompted enter the username and password.</li>
</ol>
<p>Option 2 &ndash; download a copy of the file</p>
<ol>
<li>When in the Document Library click on Download a copy.</li>
<li>The document will be displayed in the browser window with the option to choose how to open in the appropriate application.</li>
<li>When the file opens it will be <i>read only</i> with the option to edit and save.</li>
</ol>
<p style="padding:0;margin:0;"></p>]]></content:encoded>
    </item>
    <item>
      <title>"Cannot open the file because the file format or extension is invalid" opening Office files</title>
      <link>https://docs.microsoft.com/archive/blogs/bgp/cannot-open-the-file-because-the-file-format-or-extension-is-invalid-opening-office-files</link>
      <pubDate>Mon, 09 Sep 2013 09:16:00 GMT</pubDate>
      <dc:creator><![CDATA[Keith El-MSFT]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/bgp/2013/09/09/cannot-open-the-file-because-the-file-format-or-extension-is-invalid-opening-office-files/</guid>
      <description><![CDATA[&nbsp;
&nbsp;UPDATE:




&nbsp;We have identified the malware as a new family of...]]></description>
      <content:encoded><![CDATA[<p>&nbsp;</p>
<p>&nbsp;<strong><span style="font-size: medium;">UPDATE:</span></strong></p>
<table style="border-width: 2px; border-color: #05013b;" border="2">
<tbody>
<tr>
<td>
<p>&nbsp;We have identified the malware as a new family of ransomware</p>
<ul>
<li>Infection: Trojan:Win32/<strong>Bumat!rts AVSubmit&nbsp;</strong><br />Detectable with AM definitions version:&nbsp; 1.157.1559.0 or later<br /><a href="http://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?Name=Trojan%3aWin32%2fBumat%21rts&amp;ThreatID=-2147341227">http://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?Name=Trojan%3aWin32%2fBumat%21rts&amp;ThreatID=-2147341227</a></li>
</ul>
<p>&nbsp;</p>
<ul>
<li>Infection: Trojan:Win32/<strong>Crilock.A.&nbsp;</strong><br />Detectable with AM definitions version:&nbsp; 1.157.1542.0 or later<br /><a href="http://www.microsoft.com/security/portal/threat/encyclopedia/Entry.aspx?Name=Trojan%3aWin32%2fCrilock.A">http://www.microsoft.com/security/portal/threat/encyclopedia/Entry.aspx?Name=Trojan%3aWin32%2fCrilock.A</a></li>
</ul>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong>Definition Information:</strong></span></p>
<p style="padding-left: 30px;"><img src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/83/82/8308.bullet1.gif" original-url="http://blogs.technet.com/resized-image.ashx/__size/5x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-83-82/8308.bullet1.gif" alt="" border="0" />&nbsp;&nbsp;&nbsp; Latest public Endpoint AM defs:&nbsp; 1.157.1542.0 (Expect several hours later for 1.157.1559.0 or higher)<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <a href="http://www.microsoft.com/security/portal/definitions/whatsnew.aspx">http://www.microsoft.com/security/portal/definitions/whatsnew.aspx</a></p>
<p style="padding-left: 30px;"><a href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/72/59/5732.bullet1.gif" original-url="http://blogs.technet.com/cfs-file.ashx/__key/communityserver-blogs-components-weblogfiles/00-00-00-72-59/5732.bullet1.gif"><img src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/72/59/5732.bullet1.gif" original-url="http://blogs.technet.com/resized-image.ashx/__size/5x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-72-59/5732.bullet1.gif" alt="" border="0" /></a>&nbsp;&nbsp;&nbsp; Latest Prerelease AM defs: 1.157.1542.0 (Expect several hours later for 1.157.1559.0 or higher)<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <a href="http://www.microsoft.com/security/portal/shared/prereleasesignatures.aspx">http://www.microsoft.com/security/portal/shared/prereleasesignatures.aspx</a></p>
<p>The signatures are now updated. You should be able to use Safety Scanner to detect and clean it. It does NOT clean your documents, so you will want to restore from a backup after cleaning the malware from your system.</p>
<ul>
<li><strong>Microsoft Safety Scanner </strong><a href="http://www.microsoft.com/security/scanner/en-us/default.aspx">http://www.microsoft.com/security/scanner/en-us/default.aspx</a></li>
</ul>
</td>
</tr>
</tbody>
</table>
<hr style="width: 2px;" width="2" /><hr style="width: 2px;" width="2" />
<p>&nbsp;</p>
<table style="width: 830px; height: 152px;" border="0">
<tbody>
<tr>
<td width="55"><a href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/72/59/5050.excl1.jpg" original-url="http://blogs.technet.com/cfs-file.ashx/__key/communityserver-blogs-components-weblogfiles/00-00-00-72-59/5050.excl1.jpg"><img src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/72/59/5050.excl1.jpg" original-url="http://blogs.technet.com/resized-image.ashx/__size/65x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-72-59/5050.excl1.jpg" alt="" border="0" /></a></td>
<td>
<p><span style="background-color: #ffffff;">Upon further analysis of the files that have been submitted to us for investigation, the analysts </span></p>
<p><span style="background-color: #ffffff;">have </span><span style="background-color: #ffffff;">determined that the files are encrypted with a private and public key.</span></p>
<p><span style="background-color: #ffffff;">Unless the private key is available, the files will not be able to be recovered.</span></p>
<p><span style="background-color: #ffffff;">The private key is more than likely held by the attacker.The premise of ransom ware such as this is </span></p>
<p><span style="background-color: #ffffff;">that if a person pays the ransom, a key is provided to unlock the files.</span></p>
<p><span style="background-color: #ffffff;">The best course of action is to clean up the malware and then restore files from a backup.</span></p>
</td>
</tr>
</tbody>
</table>
<p><strong></strong>&nbsp;</p>
<p><strong>More Information:</strong></p>
<p>&nbsp;</p>
<p>We are currently investigating an ongoing situation where users may encounter an error when trying to open Office documents.</p>
<p>The error can happen opening any Office file type, not just Excel files as shown in the image below. The error says: <br /><br />"Cannot open the file ...&nbsp;because the file format or extension is not valid. Verify, that the file has not been corrupted and that the file extension matches the format of the file."</p>
<p><a href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/83/82/4466.trojanmsg1.png" original-url="http://blogs.technet.com/cfs-file.ashx/__key/communityserver-blogs-components-weblogfiles/00-00-00-83-82/4466.trojanmsg1.png"><img src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/83/82/4466.trojanmsg1.png" original-url="http://blogs.technet.com/resized-image.ashx/__size/550x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-83-82/4466.trojanmsg1.png" alt="" border="0" /></a></p>
<p>&nbsp;</p>
<p>With PowerPoint binary files (.PPT) , you will see a dialog similar to the following screenshot. We don't have OOXML samples yet but will post images once we have these.</p>
<p><a href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/83/82/1768.troj%20ppt.jpg" original-url="http://blogs.technet.com/cfs-file.ashx/__key/communityserver-blogs-components-weblogfiles/00-00-00-83-82/1768.troj-ppt.jpg"><img src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/83/82/1768.troj%20ppt.jpg" original-url="http://blogs.technet.com/resized-image.ashx/__size/550x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-83-82/1768.troj-ppt.jpg" alt="" border="0" /></a></p>
<p>&nbsp;</p>
<hr style="width: 2px;" width="2" />
<p>&nbsp;</p>
<p><strong>Other Support Blog links</strong></p>
<ul>
<li><strong>Excel<br /><a href="http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2013/09/07/quot-cannot-open-the-file-because-the-file-format-or-extension-is-invalid-quot-opening-office-files.aspx" target="_blank">http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2013/09/07/quot-cannot-open-the-file-because-the-file-format-or-extension-is-invalid-quot-opening-office-files.aspx</a></strong></li>
</ul>
<p><strong></strong>&nbsp;</p>
<ul>
<li><strong>Word</strong> <br /><a href="http://blogs.technet.com/b/wordonenotesupport/archive/2013/09/09/quot-cannot-open-the-file-because-the-file-format-or-extension-is-invalid-quot-opening-office-files.aspx" target="_blank">http://blogs.technet.com/b/wordonenotesupport/archive/2013/09/09/quot-cannot-open-the-file-because-the-file-format-or-extension-is-invalid-quot-opening-office-files.aspx</a><strong></strong></li>
</ul>
<p style="text-align: left;">&nbsp;</p>
<p>_____________________________________________________________________________</p>
<p><a href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/72/59/5100.keylock.jpg" original-url="http://blogs.technet.com/cfs-file.ashx/__key/communityserver-blogs-components-weblogfiles/00-00-00-72-59/5100.keylock.jpg"><img style="border: 0px currentColor;" src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/72/59/5100.keylock.jpg" original-url="http://blogs.technet.com/resized-image.ashx/__size/550x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-72-59/5100.keylock.jpg" alt="Security Essentials" width="25" height="22" /></a>&nbsp;<strong>Microsoft Security Essentials</strong> &nbsp;<a href="http://www.microsoft.com/security/pc-security/mse.aspx">http://www.microsoft.com/security/pc-security/mse.aspx</a></p>
<p>&nbsp;</p>]]></content:encoded>
    </item>
    <item>
      <title>Office 2013 VBA component stops functioning</title>
      <link>https://docs.microsoft.com/archive/blogs/bgp/office-2013-vba-component-stops-functioning</link>
      <pubDate>Fri, 26 Apr 2013 08:52:46 GMT</pubDate>
      <dc:creator><![CDATA[Keith El-MSFT]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/bgp/2013/04/26/office-2013-vba-component-stops-functioning/</guid>
      <description><![CDATA[We are seeing a few cases where the VBA component of the Office 2013 apps stop functioning.&nbsp;...]]></description>
      <content:encoded><![CDATA[<p>We are seeing a few cases where the VBA component of the Office 2013 apps stop functioning.&nbsp; The applications are working properly when installed.&nbsp; Then a few days later VBA buttons no longer work.&nbsp; Here are the scenarios that we<br />have seen:</p>
<p><strong>PowerPoint</strong></p>
<ul>
<li>The Visual Basic, and Macros options are disabled/greyed on the ribbon.</li>
<li>When opening presentations with VBA code, the user receives the following message:<br /><em>"The document contains macros. Macro language support for this application is disabled. </em><em>Features requiring VBA are not available. Would you like to open this document read-only?"</em></li>
</ul>
<p><strong>Word</strong></p>
<ul>
<li>The Macro button is not greyed out but when trying to run or record a macro they receive the following<br />message, &ldquo;The function you are attempting to run contains macros or content that requires macro language support"</li>
</ul>
<p><strong>Access</strong>:</p>
<ul>
<li>When running wizards the receive the following error,&nbsp; &ldquo;This feature isn't installed, or has been disabled"</li>
<li>When opening VBA editor the user receives &ldquo;"Microsoft Access is unable to load the Visual Basic for<br />Applications dynamic-link library (dll) Vbe7" when opening the Visual Basic Editor (VBE)&rdquo;</li>
</ul>
<p><strong>Excel</strong></p>
<ul>
<li>The Visual Basic, Macros and Record Macro options are disabled/greyed on the ribbon.</li>
<li>When opening workbooks with VBA code, the user receive the following message, &ldquo;The Visual Basic for<br />Applications (VBA) macros in this workbook are corrupted and have been deleted."</li>
</ul>
<p>&nbsp;</p>
<p>In most cases repairing MS Office fixes the issue.&nbsp;</p>
<p>What we believe is happening is there is a registry cleaner or system maintenance type application removing some our registry keys that we<br />need for VBA to run successfully.&nbsp; In the above scenarios when the MS Office application was installed the VBA worked properly.</p>]]></content:encoded>
    </item>
    <item>
      <title>PowerPoint 2013 crashes after Click-to-run install with DisplayLinkManager driver</title>
      <link>https://docs.microsoft.com/archive/blogs/bgp/powerpoint-2013-crashes-after-click-to-run-install-with-displaylinkmanager-driver</link>
      <pubDate>Fri, 15 Feb 2013 08:44:58 GMT</pubDate>
      <dc:creator><![CDATA[Sekar R - Microsoft Support]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/bgp/2013/02/15/powerpoint-2013-crashes-after-click-to-run-install-with-displaylinkmanager-driver/</guid>
      <description><![CDATA[After you install PowerPoint 2013 or Office 2013 click-to-run and launch PowerPoint 2013 it may...]]></description>
      <content:encoded><![CDATA[<p style="margin: 0in; font-family: Calibri; font-size: 11pt;">After you install PowerPoint 2013 or Office 2013 click-to-run and launch PowerPoint 2013 it may crash, giving you the following error: "Microsoft PowerPoint has stopped working".</p>
<p style="margin: 0in; font-family: Calibri; font-size: 11pt;">&nbsp;</p>
<p style="margin: 0in; font-family: Calibri; font-size: 11pt;">This problem can happen when the DisplayLinkManager driver is installed on the system. This problem is known to happen with DisplayLinkDriver versions 5.5.29055.0 or 5.6.30272.0.</p>
<p style="margin: 0in; font-family: Calibri; font-size: 11pt;">&nbsp;</p>
<p style="margin: 0in; font-family: Calibri; font-size: 11pt;">To resolve this problem, update the DisplayLink driver. To do this, connect to <a href="http://www.displaylink.com/support/downloads.php">http://www.displaylink.com/support/downloads.php</a>&nbsp;and install any version of the DisplayLinkDriver later than 5.6.30272.0.</p>
<p style="margin: 0in; font-family: Calibri; font-size: 11pt;">&nbsp;</p>
<p style="margin: 0in; font-family: Calibri; font-size: 11pt;"><strong>Note:</strong> The other Office Applications (Access, Word, Excel, Outlook) will also crash if using the old DisplayLink Driver.</p>
<p style="margin: 0in; font-family: Calibri; font-size: 11pt;">&nbsp;</p>
<p style="margin: 0in; font-family: Calibri; font-size: 11pt;">&nbsp;</p>]]></content:encoded>
    </item>
    <item>
      <title>PowerPoint presentations using Information Rights Management (IRM) may hang when opening</title>
      <link>https://docs.microsoft.com/archive/blogs/bgp/powerpoint-presentations-using-information-rights-management-irm-may-hang-when-opening</link>
      <pubDate>Fri, 24 Aug 2012 15:06:00 GMT</pubDate>
      <dc:creator><![CDATA[Adrian Pa - MSFT]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/bgp/2012/08/24/powerpoint-presentations-using-information-rights-management-irm-may-hang-when-opening/</guid>
      <description><![CDATA[We have seen reports of&nbsp;PowerPoint presentations&nbsp;hanging whenever trying to open a...]]></description>
      <content:encoded><![CDATA[<p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">We have seen reports of&nbsp;PowerPoint presentations&nbsp;hanging whenever trying to open a presentation that uses Information Rights Management (IRM) after you apply MS12-057. Additionally, the reports go on to say that a new file may hang when you try to apply IRM protection after installing this security update.</span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">If you suspect you are running into this error, you should be able to resolve the problem by deleting all files in the following path:</span><br /><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;">%LOCALAPPDATA%\Microsoft\DRM</span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">also, make sure to rename or delete the following registry key (if you choose to delete the key, be sure to back it up first)::</span></p>
<div dir="ltr" id="imcontent">
<p style="margin: 0in 0in 0pt; font-family: 'Calibri','sans-serif'; font-size: 11pt;"><span style="font-family: arial,helvetica,sans-serif; font-size: small;">HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\DRM - delete the CachedCorpLicenseServer value</span></p>
<p style="margin: 0in 0in 0pt; font-family: 'Calibri','sans-serif'; font-size: 11pt;"><span style="font-family: arial,helvetica,sans-serif; font-size: small;">and delete or rename all entries under (if you choose to delete the key, be sure to back it up first):</span></p>
<p style="margin: 0in 0in 0pt; font-family: 'Calibri','sans-serif'; font-size: 11pt;"><span style="font-family: arial,helvetica,sans-serif; font-size: small;">HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\DRM\ServiceLocations</span></p>
<p style="margin: 0in 0in 0pt; font-family: 'Calibri','sans-serif'; font-size: 11pt;"><span style="font-family: arial,helvetica,sans-serif; font-size: small;"></span>&nbsp;</p>
<p style="margin: 0in 0in 0pt; font-family: 'Calibri','sans-serif'; font-size: 11pt;"><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Microsoft has not confirmed whether the hanging behavior is actually a direct result of installing MS12-057, and the problem is still under investigation.</span></span></p>
</div>]]></content:encoded>
    </item>
    <item>
      <title>"Unspecified Automation Error" after applying MS12-060</title>
      <link>https://docs.microsoft.com/archive/blogs/bgp/unspecified-automation-error-after-applying-ms12-060</link>
      <pubDate>Thu, 16 Aug 2012 10:25:00 GMT</pubDate>
      <dc:creator><![CDATA[Barb [MSFT]]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/bgp/2012/08/16/unspecified-automation-error-after-applying-ms12-060/</guid>
      <description><![CDATA[MS12-060 is a security update that was released Tuesday, August 14, 2012. This update replaced...]]></description>
      <content:encoded><![CDATA[<p>MS12-060 is a security update that was released Tuesday, August 14, 2012. This update replaced MS12-027. Some may be seeing "Unspecified Automation Error" when running your Microsoft Office VBA code after installing MS12-060.</p>
<p><strong>Update: </strong>We have redeployed the MS12-060 update that contains the fix for this issue automatically built in.&nbsp; The update is now available from the Microsoft download center.</p>
<p>These KB articles have been updated with mention of the workarounds, a fix it package and a link to download the new update.&nbsp; You do not need to install the original update in order to install the new update:</p>
<p>2007<br /><i><a href="http://support.microsoft.com/KB/2687441">http://support.microsoft.com/KB/2687441</a></i></p>
<p>2010<br /><i><a href="http://support.microsoft.com/KB/2597986">http://support.microsoft.com/KB/2597986</a></i></p>
<p>Office Sustained Engineering Blog has been updated with a resolution.<br /><i><a href="http://blogs.technet.com/b/office_sustained_engineering/archive/2012/08/24/ms12-060-not-initiating-with-certain-controls.aspx">http://blogs.technet.com/b/office_sustained_engineering/archive/2012/08/24/ms12-060-not-initiating-with-certain-controls.aspx</a></i></p>
<p></p>
<p><em>For more information on MS12-060, review the complete security bulletin:</em></p>
<p>Microsoft Security Bulletin MS12-060 - Critical<br />Vulnerability in Windows Common Controls Could Allow Remote Code Execution (2720573)<br /><a href="http://technet.microsoft.com/en-us/security/bulletin/MS12-060">http://technet.microsoft.com/en-us/security/bulletin/MS12-060</a></p>]]></content:encoded>
    </item>
    <item>
      <title>New Security Update MS11-022</title>
      <link>https://docs.microsoft.com/archive/blogs/bgp/new-security-update-ms11-022</link>
      <pubDate>Thu, 14 Apr 2011 12:33:00 GMT</pubDate>
      <dc:creator><![CDATA[Aaron Rykhus]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/bgp/2011/04/14/new-security-update-ms11-022/</guid>
      <description><![CDATA[Hotfix for&nbsp;Security Update MS11-022 released publicly as MS11-036

&nbsp;
MS11-036:...]]></description>
      <content:encoded><![CDATA[<p><span style="font-size: small;"><span style="font-family: Calibri;">
<p class="Publishwithline"><span style="color: windowtext;"><w:sdt xpath="/ns0:BlogPostInfo/ns0:PostTitle" docpart="5517ED96974B48E5A71F92005986ECA4" text="t" storeitemid="X_6EFC4696-4A9F-400E-9A25-294D3A423935" title="Post Title" id="89512082"><strong><span style="font-size: large;">Hotfix for&nbsp;Security Update MS11-022 released publicly as MS11-036</span></strong></w:sdt></span></p>
</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: windowtext;"><strong><span style="font-size: large;"><span id="mce_marker">&nbsp;</span></span></strong></span></span></span></p>
<h1 style="margin: 0in 0in 0pt;"><span lang="EN" style="font-family: 'Calibri','sans-serif'; font-size: 11pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN;">MS11-036: Description of the security update for PowerPoint 2002: May 10, 2011<o:p></o:p></span></h1>
<h1 style="margin: 0in 0in 7.5pt;"><span lang="EN" style="font-family: 'Calibri','sans-serif'; font-size: 11pt; font-weight: normal; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN;">Security Update for Microsoft PowerPoint 2002 (KB2535802) <a href="http://support.microsoft.com/kb/2535802"><span style="color: #0000ff;">http://support.microsoft.com/kb/2535802</span></a><o:p></o:p></span></h1>
<h1 style="margin: 0in 0in 0pt;"><span lang="EN" style="font-family: 'Calibri','sans-serif'; font-size: 11pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN;">MS11-036: Description of the security update for PowerPoint 2003: May 10, 2011<o:p></o:p></span></h1>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-size: small;">Security Update for Microsoft Office PowerPoint 2003 (KB2535812) </span><a href="http://support.microsoft.com/kb/2535812"><span style="color: #0000ff; font-size: small;">http://support.microsoft.com/kb/2535812</span></a><span style="color: #1f497d;"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><b><span lang="EN" style="mso-ansi-language: EN;"><o:p><span style="font-size: small;">&nbsp;</span></o:p></span></b></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><b><span lang="EN" style="mso-ansi-language: EN;"><span style="font-size: small;">MS11-036: Description of the security update for PowerPoint 2007: May 10, 2011<o:p></o:p></span></span></b></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-size: small;">Security Update for Microsoft Office PowerPoint 2007 (KB2535818) - </span><a href="http://support.microsoft.com/kb/2535818"><span style="color: #0000ff; font-size: small;">http://support.microsoft.com/kb/2535818</span></a><span style="color: #1f497d;"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span lang="EN" style="color: #1f497d; mso-ansi-language: EN;"><o:p><span style="font-size: small;">&nbsp;</span></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="background-color: #ffffff; color: #000000;"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-size: small;">Please review the &lsquo;</span></span><b><span style="font-family: 'Verdana','sans-serif'; font-size: 9pt;">Known issues with this security update&rsquo; </span></b><span lang="EN" style="mso-ansi-language: EN;"><span style="font-size: small;">section of any of the KBs. </span></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="background-color: #000000;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: Calibri;"><span lang="EN" style="color: #1f497d; mso-ansi-language: EN;">﻿</span></span></span></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: Calibri;"><span lang="EN" style="color: #1f497d; mso-ansi-language: EN;">&nbsp;</span></span></span><span style="color: #1f497d;">====================================================================================================</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="font-size: small;"><span style="color: #1f497d;">﻿</span></span></span></span></p>
<p class="Publishwithline">
<p>
<p>
<p>
<p class="Publishwithline"><span style="color: windowtext;"><w:sdt xpath="/ns0:BlogPostInfo/ns0:PostTitle" docpart="5517ED96974B48E5A71F92005986ECA4" text="t" storeitemid="X_6EFC4696-4A9F-400E-9A25-294D3A423935" title="Post Title"><strong><span style="font-size: large;">Hot Fix for Security Update MS11-022 Now Available</span></strong></w:sdt></span><o:p></o:p></p>
<o:p></o:p></p>
</p>
</p>
<p>
<p>&nbsp;</p>
</p>
<p>&nbsp;</p>
<p class="MsoNormal"><span style="font-size: small;"><span style="font-family: Calibri;">The hot fix is now available for the PowerPoint 2003 Security Update MS11-022. If you had previously removed the security update MS11-022, you do not need to reinstall it. Since the hot fix is cumulative, just install the hot fix and you should be secure.<o:p></o:p></span></span></p>
<p class="MsoNormal"><o:p><span style="font-family: Calibri; font-size: small;">&nbsp;</span></o:p></p>
</p>
<ul>
<li>
<div class="MsoNormal" style="margin: 0in 0in 10pt; tab-stops: list .5in;">The Office Sustained Engineering Blog is updated with information about this release. :<br /><a href="http://blogs.technet.com/b/office_sustained_engineering/archive/2011/04/23/issues-after-installing-powerpoint-2003-update-kb2464588.aspx"><span style="color: #0000ff;">http://blogs.technet.com/b/office_sustained_engineering/archive/2011/04/23/issues-after-installing-powerpoint-2003-update-kb2464588.aspx</span></a></div>
</li>
</ul>
<p class="MsoNormal"><o:p></o:p></p>
<ul>
<li>
<div class="MsoNormal" style="margin: 0in 0in 10pt; tab-stops: list .5in;">Article: KB2543241: Description of the PowerPoint 2003 hotfix package<br /><a href="http://support.microsoft.com/kb/2543241"><span style="color: #0000ff;">http://support.microsoft.com/kb/2543241</span></a></div>
</li>
</ul>
<p class="MsoNormal"><o:p></o:p></p>
<ul>
<li>
<div class="MsoNormal" style="margin: 0in 0in 10pt;"><a href="http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=2543241&amp;kbln=en-us"><span style="color: #0000ff;">Download the hotfix</span></a> <o:p></o:p></div>
</li>
</ul>
<p class="MsoNormal">The hotfix&nbsp;for PowerPoint 2002 - <a href="http://support.microsoft.com/kb/2543242">http://support.microsoft.com/kb/2543242</a></p>
<p class="MsoNormal">&nbsp;</p>
<p class="MsoNormal"><span style="font-size: small;"><span style="color: #17365d;"><span style="font-family: Calibri;"><strong>For deployment, the security team that produced the hotfix suggests:<o:p></o:p></strong></span></span></span></p>
<p class="MsoPlainText"><span style="font-family: 'Calibri','sans-serif'; color: #1f497d; font-size: 11pt;">&ldquo;Once the PowerPoint hotfix becomes available, we suggest applying the hotfix via normal means of hotfix deployment. This would include installing it manually or by using tools such as SCCM/SMS or other 3<sup>rd</sup> party tools.&rdquo;</span><o:p></o:p></p>
<p class="MsoNormal"><o:p><span style="font-family: Calibri; font-size: small;">&nbsp;</span></o:p></p>
<h3 style="margin: 10pt 0in 0pt;"><span style="color: #17365d;"><span style="font-family: Calibri;"><span style="font-size: small;">The following blog entry offers some resources on how to publish MSP&rsquo;s to internal WSUS deployments:<o:p></o:p></span></span></span></h3>
<p class="MsoPlainText"><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;"><span style="font-size: small;">&middot;</span><span style="font: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-family: 'Calibri','sans-serif'; color: #1f497d; font-size: 11pt; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;">Adding Cumulative Updates to display in Windows Server Update Services Console:<br /></span><a href="http://blogs.technet.com/b/office_sustained_engineering/archive/2011/01/20/adding-cumulative-updates-to-display-in-windows-server-update-services-console.aspx"><span style="font-family: 'Calibri','sans-serif'; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;"><span style="color: #0000ff; font-size: small;">http://blogs.technet.com/b/office_sustained_engineering/archive/2011/01/20/adding-cumulative-updates-to-display-in-windows-server-update-services-console.aspx</span></span></a><span style="font-family: 'Calibri','sans-serif'; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;"><o:p></o:p></span></p>
<p>___________________________________________________________________________________________________________________________________________</p>
<p>___________________________________________________________________________________________________________________________________________</p>
<p>For the latest on this issue see Office Sustained Engineering blog post <a href="http://blogs.technet.com/b/office_sustained_engineering/archive/2011/04/12/april-2011-office-security-update-release.aspx">http://blogs.technet.com/b/office_sustained_engineering/archive/2011/04/12/april-2011-office-security-update-release.aspx</a></p>
<p>After applying MS11-022 you may receive the following error when attempting to open a PowerPoint presentation in PowerPoint 2003:</p>
<p><em>&ldquo;PowerPoint was unable to display some of the text, images, or objects on slides in the file, "filename", because they&nbsp; have become corrupted. Affected slides have been replaced by blank slides in the presentation and it not possible to recover the lost information. To ensure that the file can be opened in previous versions of PowerPoint, use the Save As command (File menu) and save the file with either the same or a new name.&rdquo;</em></p>
<p>For more information, please see KB2464588 MS11-022: Description of the security update for PowerPoint 2003: April 12, 2011 <br /><a href="http://support.microsoft.com/kb/2464588">http://support.microsoft.com/kb/2464588</a></p>
<p>Workarounds:</p>
<ul>
<li>Save a copy of the file, edit, and save. 
<ul>
<li>Open presentation in PowerPoint 2003, after receiving the prompt click OK. File/Save As to save a copy of the file, make a minor modification (delete one character, insert it back), save the file.</li>
</ul>
</li>
</ul>
<ul>
<li>Remove backgrounds and delete images from slide master.</li>
<li>Open file in 2007, make small change, and save.</li>
</ul>
<ul>
<li>Open file in 2007 and remove backgrounds and images in slide master.</li>
<li>Open file in 2010 and save as PPTX.</li>
</ul>
<ul>
<li>Open file in 2007 and save as Web Page (*.htm; *.html), then save back as ppt.</li>
</ul>]]></content:encoded>
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