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    <title>Allen's Blog</title>
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    <description>Edging SharePoint</description>
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      <title>User Profile Sync Service stuck on 'Starting'</title>
      <link>https://docs.microsoft.com/archive/blogs/blogs_for_sharepoint/user-profile-sync-service-stuck-on-starting</link>
      <pubDate>Tue, 10 Jul 2012 10:59:00 GMT</pubDate>
      <dc:creator><![CDATA[Allen.George]]></dc:creator>
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        isPermaLink="false">https://blogs.technet.microsoft.com/blogs_for_sharepoint/2012/07/10/user-profile-sync-service-stuck-on-starting/</guid>
      <description><![CDATA[Symptoms

While starting the UPA Sync service, it remains in starting phase and we get the...]]></description>
      <content:encoded><![CDATA[<h2 class="subHeading"><nobr>Symptoms</nobr></h2>
<div class="section">
<p>While starting the UPA Sync service, it remains in starting phase and we get <br />the following error in ULS logs -</p>
<p>OWSTIMER.EXE (0x04E4) 0x1390 SharePoint Portal Server User Profiles hyc6 High <br /><br />Exception occured while connecting to WCF endpoint: <br />System.ServiceModel.ServerTooBusyException: The HTTP service located at <a href="https://servername:32843/f7d385690f414db0b5cee0da8d112e35/ProfilePropertyService.svc">https://servername:32843/f7d385690f414db0b5cee0da8d112e35/ProfilePropertyService.svc</a> <br />is too busy. ---&gt; System.Net.WebException: The remote server returned an <br />error: (503) Server Unavailable. <br />at System.Net.HttpWebRequest.GetResponse() <br /><br />at <br />System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan <br />timeout) -<br />-- End of inner exception stack trace --- Server stack trace: <br /><br />at <br />System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException <br />webException, HttpWebRequest request, HttpAbortReason abortReason) <br />at <br />System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan <br />timeout) <br />at System.ServiceModel.Channels.RequestChannel.Request(Message <br />message, TimeSpan timeout) <br />at <br />System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message <br />message, TimeSpan timeout) <br />at <br />System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, <br />TimeSpan timeout) <br />at System.ServiceModel.Channels.ServiceChannel.Call(String <br />action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] <br />outs, TimeSpan timeout) <br />at <br />System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage <br />methodCall, ProxyOperationRuntime operation) <br />at <br />System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) <br />Exception rethrown<br />at [0]: <br />at <br />System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, <br />IMessage retMsg) <br />at <br />System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp; <br />msgData, Int32 type) <br />at <br />Microsoft.Office.Server.UserProfiles.IProfilePropertyService.GetProfileProperties() <br /><br />at <br />Microsoft.Office.Server.UserProfiles.ProfilePropertyServiceClient.&lt;&gt;c__DisplayClass1.b__0(IProfilePropertyService <br />channel) <br />at <br />Microsoft.Office.Server.UserProfiles.MossClientBase`1.ExecuteOnChannel(String <br />operationName, CodeBlock codeBlock)</p>
<p>and</p>
<p>[ Date and Time ]&nbsp; w3wp.exe (0x0AE4) 0x0EBC SharePoint Portal Server User <br />Profiles g11n High<br />UserProfileApplicationProxy.InitializePropertyCache: <br />Microsoft.Office.Server.UserProfiles.UserProfileException: <br />System.ServiceModel.ServerTooBusyException <br />at <br />Microsoft.Office.Server.UserProfiles.MossClientBase`1.ExecuteOnChannel(String <br />operationName, CodeBlock codeBlock) <br />at <br />Microsoft.Office.Server.UserProfiles.ProfilePropertyServiceClient.ExecuteOnChannel(String <br />operationName, CodeBlock codeBlock) <br />at <br />Microsoft.Office.Server.UserProfiles.ProfilePropertyServiceClient.GetProfileProperties() <br /><br />at <br />Microsoft.Office.Server.Administration.UserProfileApplicationProxy.RefreshProperties(Guid <br />applicationID) <br />at <br />Microsoft.Office.Server.Utilities.SPAsyncCache`2.GetValueNow(K key) <br />at <br />Microsoft.Office.Server.Utilities.SPAsyncCache`2.GetValue(K key, Boolean <br />asynchronous) <br />at <br />Microsoft.Office.Server.Administration.UserProfileApplicationProxy.InitializePropertyCache()</p>
<p>--- Cannot get the application ID:</p>
<p>w3wp.exe (0x0AE4) 0x0EBC SharePoint Portal Server User Profiles d22b High <br />Failure retrieving application ID for User Profile Application Proxy 'URS Sourse <br />Test User Profile Service 2': System.NullReferenceException: Object reference <br />not set to an instance of an object. <br />at <br />Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_ApplicationProperties() <br /><br />at <br />Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_AppID()</p>
<p>--- Cannot get_CurrentApplicationProxy:</p>
<p>w3wp.exe (0x0AE4) 0x0EBC SharePoint Portal Server User Profiles et8j High <br />UserProfileServiceUserStatisticsWebPart:LoadControl failed, Exception: <br />Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: <br />This User Profile Application's connection is currently not available. The <br />Application Pool or User Profile Service may not have been started. Please <br />contact your administrator. <br />at <br />Microsoft.SharePoint.Portal.UserProfiles.AdminUI.ProfileAdminPage.get_CurrentApplicationProxy() <br /><br />at <br />Microsoft.SharePoint.Portal.WebControls.UserProfileServiceStatisticsWebPartBase.LoadControl(Object <br />sender, EventArgs e)</p>
<h2 class="subHeading"><nobr>Cause</nobr></h2>
<div class="section">Farm account password was changed recently. It was only changed on application pool but was not applied globally via SharePoint CA.</div>
<div class="section">
<h2 class="subHeading"><nobr><br />Resolution</nobr></h2>
<div class="section">
<p>The password for the farm and UPA account was changed<br />The change was made directly from the IIS manager and not from the SharePoint Central Administration<br />Browsed to 'CA &gt; Security &gt; Configure Managed accounts' and applied the new password for the account.<br /><br />We granted the required permissions for the account in order to start the User Profile Synchronization Service<br />Started the UPA Sync service successfully.</p>
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