Don’t you think your CRM should work this well?

Found this quite by accident and thought I’d share it with my peeps:

When you think of your dream come true CRM solution, what do you dream of? 360 degree view of the customer, yes. Single view of your customer, oh yes. ROI, absolutely. Productivity, again yes. A solution that addresses your needs without asking, are you kidding me? And what about social? Yeah, yeah, everything is social today, right? But it's not new, what is new is that all of the above (almost) is a dream come true. Check this out: