Tool Name

Description

ABSConfig

ABSConfig is an administrative tool that helps to customize Microsoft Lync Server 2010 communications software Address Book Service configuration.

Audio Extractor

Audio Extractor is a supporting tool for the Collect Logs feature. It allows you to collect Microsoft Lync 2010 communications software logs so that Microsoft can investigate audio, video, or connectivity issues that you may encounter. During log collection, the user can choose to add audio recording. Audio Extractor enables the user to extract the audio from the collected logs to verify the audio content. The extracted audio is a .wav file, which can be listened to by using applications such as Windows Media Player.

Bandwidth Policy Service Monitor

The Bandwidth Policy Service Monitor tool, which is part of the Microsoft Lync Server 2010 Resource Kit, allows administrators visibility into the state of each of the Microsoft Lync Server 2010 communications software Bandwidth Policy services that are defined in the topology. In addition, administrators can see real-time bandwidth usage for all the links that are defined in the Network configuration document.

Bandwidth Utilization Analyzer

The Bandwidth Utilization Analyzer tool is part of the Microsoft Lync Server 2010 Resource Kit. This tool is used to generate reports about bandwidth utilization across various WAN links in an enterprise as represented in the Network Configuration Setting.

Call Parkometer

Call Parkometer is a command-line application that provides easy access to the Call Park Server orbit database.

DBAnalyze

DBAnalyze enables you to gather analysis reports about the Lync Server 2010 database.

Error Log Replayer

For organizations that are subject to compliance regulations, the ErrorLogReplayer tool helps ensure that archiving and call detail recording (CDR) messages that failed to insert into the Archiving or CDR database are inserted into these databases. Administrators can use this tool to make sure all messages are archived in the Archiving and CDR databases for accurate tracking of usage information and call failure information.

Error String Display

The command-line tool, CSError.exe, helps troubleshoot event log errors that do not display any descriptive text. The tool attempts to map the error code to a description of the error. When possible, it prints the cause of the error and recommends a resolution.

LCSSync

The LCSSync tool helps to deploy Microsoft Lync Server 2010 communications software in a multi-forest environment. This tool is used to synchronize users and groups from different user forests as an Active Directory Domain Services contact object to a central forest where Lync Server 2010 is installed.

MsTurnPing

The MSTurnPing tool enables an administrator to check the status of the servers running the Lync Server Audio/Video Edge service and the Lync Server Audio/Video Authentication service and the servers that are running the Lync Server Bandwidth Policy Service (Authentication) and the Lync Server Bandwidth Policy Service (Core) in the topology.

Network Configuration Viewer

Network Configuration Viewer can be used by Microsoft Lync Server 2010 communications software administrators to view call admission control (CAC) network topology for an enterprise that is provisioned to allow real-time communication sessions, such as voice or video calls based on specified bandwidth capacity. Lync Server 2010 administrators define CAC policies, which are enforced by the Bandwidth Policy services that are installed with Lync Server 2010.

Response Group Agent Live

Response Group Agent Live is a Windows application that provides sign-in and sign-out functionality and some real-time information (such as group membership and current number of calls) to Response Group agents. It is meant to be an enhanced version of the Agent Groups page (accessible from Lync 2010).

Response Group Export-Import

Response Group Export-Import is a Windows PowerShell script that enhances the Microsoft Lync Server 2010 communications software Management Shell by adding two additional cmdlets to export the complete Response Group configuration from a given pool and import this configuration to another (or the same) pool.

SEFAUtil

SEFAUtil (secondary extension feature activation) is a command-line tool that enables Microsoft Lync Server 2010 communications software administrators and helpdesk agents to configure delegate-ringing and call-forwarding settings on behalf of a Lync Server 2010 user. The tool also allows administrators to query the call-routing settings that are published for a particular user.

Snooper

Snooper is a multi-purpose debugging tool for Microsoft Lync Server 2010 communications software. It parses server and client trace log files and makes protocol (for example, SIP and HTTP) messages and traces easier to read. It can also read call details and stored procedure execution reports for errors. In addition, Snooper can display reports about users, conferences, and conferencing servers (also known as multipoint control units or MCUs).

TopologyValidator

TopologyValidator is a test tool that helps validate the state of Microsoft Lync Server 2010 communications software topologies.

Watson Support Tool for Lync Phone Edition

Software applications sometimes ship with bugs. Intensive scenario, stress, and beta testing helps keep the occurrence of bugs to a reasonable minimum; but customers might still encounter bugs. It’s a reality of the software business. An obstacle to fixing bugs has always been the lack of statistics on the frequency and severity of customer incidents in the real world. Customers don't report every problem they encounter. When they do contact technical support, they rarely provide the details needed to trace the root cause of the problem. The Watson technology is built for crash reporting. It is a mechanism for customers to report issues and help Microsoft gain visibility and prioritize issues faced by customers.

User Management Cmdlets

Federation and External Access Cmdlets

Client Management Cmdlets

Enterprise Voice Cmdlets

IM and Presence Cmdlets

Voice Application Cmdlets

Conferencing Cmdlets

Advanced Enterprise Voice Cmdlets

Infrastructure and Deployment Cmdlets

PSTN Connectivity Cmdlets

Security Cmdlets

Phones and Devices Cmdlets

Server Roles and Services Cmdlets

Migration and Coexistence Cmdlets

Application Management Cmdlets

Lync Server Management Shell Configuration Cmdlets

• Getting Started with Microsoft Lync Server 2010 and Exchange Server 2010 Development

• Integrating Microsoft Lync 2010 Features with the Lync Controls

• Building Contextual Conversation Applications with the Microsoft Lync 2010 Managed API

• Building Communications Clients with the Lync 2010 Managed API

• Getting Started with Exchange Web Services Managed API 1.0

• Getting Started with Unified Communications Managed API 3.0

• Building Communications Workflows with UCMA 3.0 Workflow SDK

• Building Advanced Communications Solutions with UCMA 3.0

• Microsoft Lync Server 2010 and Exchange Server 2010: Architecture and Deployment

Feature

Microsoft Office 2003 with Service Pack 3 (SP3)

Microsoft Office 2007

Microsoft Office 2010

Outlook To와 Cc 항목에 상태 정보 보여주기

마우스를 올렸을 때만 상태 정보 나타남

항상 상태 정보가 나타남

항상 상태 정보가 나타남

상태 정보로 부터 Conference call 시작

미 지원

지원

지원 (Contact Card를 통해 지원)

일정 등록 탭의 미팅 요청 화면에서 상태 정보 제공

미 지원

지원

지원

수신 이메일의 툴바 또는 리본을 통해 IM 또는 전화 걸기

미 지원

지원

지원

Outlook ‘From’ 항목에 상태 정보 보여주기

지원

지원

지원

상태 정보에서 IM 또는 음성 대화 답변 하기

지원

지원

지원 (Contact Card를 통해 지원)

Word와 Excel에서의 Smart Tag 기능(smart tags 활성화 시)

지원

지원

Microsoft Word 에서만 지원

Microsoft SharePoint 에서 상태 정보 보여주기 (Outlook 설치 필요)

지원

지원

지원

Exchange Server 버전

Lync 2010 지원

Exchange Server 2003

Outlook MAPI 만 지원. EWS 지원 기능은 사용 할 수 없음

Exchange Server 2007 SP1

전체 기능 지원 (전체 기능은 https://technet.microsoft.com/en-us/library/gg398806.aspx 참조)

EWS로만 지원되는 기능

· 대화 목록 폴더에서 항목을 읽고 지우는 기능

· 음성 메일을 항목을 읽고 지우는 기능

· 확장 일정 연계 정보 및 미팅 제목/위치 보여주는 기능

Exchange Server 2010

Exchange Server 2007 SP1 과 동일

Windows OS 버전

Lync 2010 지원

Windows 7 32 bit

지원

Windows 7 64 bit

64 bit 모드에서 지원

Windows Vista 32 bit

지원

Windows Vista 64 bit

64 bit 모드에서 지원

Windows XP Professional SP3

지원(Windows Installer 3.1, Microsoft Core XML services (MSXML) 6.0 SP1사전 설치 필요)

Windows Server 2008 SP2 이상

Windows Server 2003 SP2 이상

지원

Windows 2000 SP4

미지원

Lync Server 2010 다운로드

32bit Lync 2010 다운로드

64bit Lync 2010 다운로드

하드웨어

권장사항

CPU

Memory

Disk

Network

하드웨어

최소사항

CPU

IM/상태정보만 사용하는 경우 - Intel Pentium 4, AMD Athlon 64, 또는 호환 제품

데이터 및 음성 기능을 사용하는 경우 - 1.6 gigahertz (GHz) 이상, 2 GHz 32-bit 또는 64-bit processor 권장

화상을 사용하는 경우 - VGA급은 Dual Core 1.9 GHz processor or 이상, HD급은 Quad Core 2.0 GHz 이상

RoundTable, 컨퍼런스 장비를 사용하는 경우 - 2 GHz processor 이상

Memory

Windows XP - 1 gigabyte (GB) RAM

Windows Vista 또는 Windows 7: 2 GB RAM

화면 최소 해상도

1024x768 이상

그래팩 하드웨어

·Microsoft DirectX 9.0 API 지원

·최소 128 MB의 Graphic memory

·Windows Display Driver Model driver

·Pixel Shader 2.0 in hardware

·32 bits per pixel

전화 기능

마이크와 스피커 또는 마이크가 달린 헤드셋 또는 호환 제품

추천 장비 - Microsoft unified communications (UC) 인증 장비 또는 Microsoft Lync 2010 Phone Edition을 운영하는 단말기

화상 장비

USB 2.0 화상 카메라 또는 RoundTable

Network

음성 :

·P2P : 40 kbps (최소); 60 kbps (평균); 90 kbps (최대)

·컨퍼런스: 40 kbps (최소); 95 kbps (평균); 160 kbps (최대)

·Media bypass: 80 kbps (최소); 95 kbps (평균); 160 kbps (최대)

화상:

·CIF: 50 kbps (최소); 210 kbps (평균); 250 kbps (최대)

·VGA: 350 kbps (최소); 500 kbps (평균); 600 kbps (최대)

·HD 급: 800 kbps (최소); 1.2 Mbps (평균); 1.5 Mbps (최대)

·RoundTable : 50 kbps (최소); 280 kbps (평균); 350 kbps (최대)

Data:

·웹컨퍼런싱 (PSOM): 20 kbps (최소); 200 kbps (평균); 500 kbps (최대)

·파일 전송: 20 kbps (최소); 200 kbps (평균); 200 kbps (최대)

·어플리케이션 공유: 256 kbps (최소); 1 Mbps (평균); 3.5 Mbps (최대)