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      <title>Statement of Direction for Microsoft Dynamics CRM</title>
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      <pubDate>Wed, 22 Jul 2009 06:10:00 GMT</pubDate>
      <dc:creator><![CDATA[Damjan Mirtic]]></dc:creator>
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<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US">This
document outlines the future direction of Microsoft Dynamics CRM through to the
next major release, Microsoft Dynamics CRM “V.Next” (updated July 2009).<o:p></o:p></span></p>

<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US"><o:p>&nbsp;</o:p></span></p>

<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US">Note that
this document is intended to be periodically updated as details are developed
and it is not intended to be a detailed specification as items may change or be
dropped over the course of time.<o:p></o:p></span></p>

<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US"><o:p>&nbsp;</o:p></span></p>

<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US"><a href="https://mbs.microsoft.com/partnersource/marketing/statementofdirection/MD_CRM_SOD" mce_href="https://mbs.microsoft.com/partnersource/marketing/statementofdirection/MD_CRM_SOD">Link</a>.<o:p></o:p></span></p>

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      <title>Microsoft ROI Support Center</title>
      <link>https://docs.microsoft.com/archive/blogs/microsoft_dynamics_cee_blog/microsoft-roi-support-center</link>
      <pubDate>Wed, 22 Jul 2009 06:07:00 GMT</pubDate>
      <dc:creator><![CDATA[Damjan Mirtic]]></dc:creator>
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      <title>Mobile Express for Microsoft Dynamics CRM</title>
      <link>https://docs.microsoft.com/archive/blogs/microsoft_dynamics_cee_blog/mobile-express-for-microsoft-dynamics-crm</link>
      <pubDate>Wed, 22 Jul 2009 06:03:00 GMT</pubDate>
      <dc:creator><![CDATA[Damjan Mirtic]]></dc:creator>
      <guid
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<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US"><o:p>&nbsp;</o:p></span></p>

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      <title>Sure Step is Now Available to All Microsoft Dynamics Partners</title>
      <link>https://docs.microsoft.com/archive/blogs/microsoft_dynamics_cee_blog/sure-step-is-now-available-to-all-microsoft-dynamics-partners</link>
      <pubDate>Wed, 22 Jul 2009 05:49:00 GMT</pubDate>
      <dc:creator><![CDATA[Damjan Mirtic]]></dc:creator>
      <guid
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<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US">Doug
Kennedy, Vice President Dynamics Partner Team, announced the availability of
Microsoft Dynamics Sure Step today to all Dynamics partners - as part of the
Worldwide Partner Conference Dynamics Keynote in New Orleans. Starting July 13,
2009, Sure Step is available to all Dynamics partners<span style="">&nbsp; </span>to help drive increased partner productivity,
better partner collaboration and improved customer satisfaction. For more
information, see the Microsoft Dynamics Sure Step page on <a href="https://mbs.microsoft.com/partnersource/partneressentials/serviceplans/surestep/" mce_href="https://mbs.microsoft.com/partnersource/partneressentials/serviceplans/surestep/">PartnerSource</a>.<o:p></o:p></span></p>

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      <title>Partner Resource Kit for Microsoft Dynamics NAV 2009</title>
      <link>https://docs.microsoft.com/archive/blogs/microsoft_dynamics_cee_blog/partner-resource-kit-for-microsoft-dynamics-nav-2009</link>
      <pubDate>Mon, 20 Jul 2009 06:04:00 GMT</pubDate>
      <dc:creator><![CDATA[Damjan Mirtic]]></dc:creator>
      <guid
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<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US">This
comprehensive Resource Kit delivers hundreds of tools and resources designed to
help you through all stages of the sales lifecycle – including prospecting,
positioning, selling and deployment for Microsoft Dynamic NAV 2009 solutions.
There is also a wealth of industry and breadth resources that you can access
easily from this page.<o:p></o:p></span></p>

<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US"><o:p>&nbsp;</o:p></span></p>

<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US">Tap into a
wide range of informational product resources (mainly under
"solution" and "close") and professional marketing
materials (mainly under "demand gen" and "prospect")
designed to help you drive sales success. From time-saving templates to white
papers, case studies and product fact sheets, it’s all right here, so you can
start selling Microsoft Dynamics® NAV today.<o:p></o:p></span></p>

<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US"><o:p>&nbsp;</o:p></span></p>

<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US"><a href="https://mbs.microsoft.com/partnersource/marketing/marketingcollateral/messagingframeworks/navpartnerresourcekit2009.htm" mce_href="https://mbs.microsoft.com/partnersource/marketing/marketingcollateral/messagingframeworks/navpartnerresourcekit2009.htm">Link</a>.<o:p></o:p></span></p>

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      <title>One Stop Shop for Microsoft Dynamics NAV 2009 Demo Tools and Material</title>
      <link>https://docs.microsoft.com/archive/blogs/microsoft_dynamics_cee_blog/one-stop-shop-for-microsoft-dynamics-nav-2009-demo-tools-and-material</link>
      <pubDate>Mon, 20 Jul 2009 06:00:00 GMT</pubDate>
      <dc:creator><![CDATA[Damjan Mirtic]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.msdn.microsoft.com/microsoft_dynamics_cee_blog/2009/07/20/one-stop-shop-for-microsoft-dynamics-nav-2009-demo-tools-and-material/</guid>
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<p class="MsoNormal"><span style="font-size: 12pt;" lang="EN-US">A great and
compelling demo can often be the deciding factor for winning the next deal. We
have collected all the relevant Microsoft Dynamics NAV 2009 demo tools and materials
on one page to make it easy for you to find the appropriate building blocks to
develop your killer demo. Add this page to your Favorites!<o:p></o:p></span></p>

<span style="font-size: 12pt; font-family: 'Calibri','sans-serif';" lang="EN-US"><a href="https://mbs.microsoft.com/partnersource/marketing/marketingcollateral/messagingframeworks/MDNAVDemoToolsandMaterials" mce_href="https://mbs.microsoft.com/partnersource/marketing/marketingcollateral/messagingframeworks/MDNAVDemoToolsandMaterials">Link</a>.</span>]]></content:encoded>
    </item>
    <item>
      <title>Microsoft Dynamics NAV 5.0 Service Pack 1 - Feature Pack 1 for Eastern Europe</title>
      <link>https://docs.microsoft.com/archive/blogs/microsoft_dynamics_cee_blog/microsoft-dynamics-nav-5-0-service-pack-1-feature-pack-1-for-eastern-europe</link>
      <pubDate>Mon, 22 Jun 2009 08:16:00 GMT</pubDate>
      <dc:creator><![CDATA[Damjan Mirtic]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.msdn.microsoft.com/microsoft_dynamics_cee_blog/2009/06/22/microsoft-dynamics-nav-5-0-service-pack-1-feature-pack-1-for-eastern-europe/</guid>
      <description><![CDATA[Microsoft Dynamics NAV 5.0 SP1 Feature Pack 1 for Eastern Europe is released and made available for...]]></description>
      <content:encoded><![CDATA[<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>Microsoft Dynamics NAV 5.0 SP1 Feature Pack 1 for Eastern Europe is released and made available for download on this page: <A href="https://mbs.microsoft.com/partnersource/support/selfsupport/hotfixes/MSD_NAV5EastEuropeFPack1" mce_href="https://mbs.microsoft.com/partnersource/support/selfsupport/hotfixes/MSD_NAV5EastEuropeFPack1">Link<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></A></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>This release includes a significant amount of new application features and enhancements that will benefit existing partners and customers while attracting new customers.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><o:p><FONT size=3 face=Calibri>&nbsp;</FONT></o:p></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>Microsoft Dynamics NAV 5.0 SP1 Feature Pack 1 for Eastern Europe delivers new functionality in the following main application areas:<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- General Ledger reporting <o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- VAT Setup and reporting <o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- Fixed Assets <o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- Inventory <o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- Intrastat and VIES reporting <o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- Cash Management <o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- Accounts Receivables and Payables <o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- Account Schedules <o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><o:p><FONT size=3 face=Calibri>&nbsp;</FONT></o:p></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>Countries covered by the release:<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- BG - Bulgaria<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- CZ - Czech Republic<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- EE - Estonia<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- HR - Croatia<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- HU - Hungary<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- LT - Lithuania<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- LV - Latvia<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- PL - Poland<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- RO - Romania<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- RS - Serbia<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- SI - Slovenia<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri" lang=EN-US><FONT size=3><FONT face=Calibri>- SK - Slovakia<o:p></o:p></FONT></FONT></SPAN></P>]]></content:encoded>
    </item>
    <item>
      <title>Microsoft Dynamics AX 2009 Upgrade Guide</title>
      <link>https://docs.microsoft.com/archive/blogs/microsoft_dynamics_cee_blog/microsoft-dynamics-ax-2009-upgrade-guide</link>
      <pubDate>Mon, 04 May 2009 07:10:00 GMT</pubDate>
      <dc:creator><![CDATA[Damjan Mirtic]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.msdn.microsoft.com/microsoft_dynamics_cee_blog/2009/05/04/microsoft-dynamics-ax-2009-upgrade-guide/</guid>
      <description><![CDATA[Provides information about and instructions for upgrading to Microsoft
Dynamics AX...]]></description>
      <content:encoded><![CDATA[<p class="MsoNormal"><span style="">Provides information about and instructions for upgrading to Microsoft
Dynamics AX 2009.<o:p></o:p></span></p>

<p class="MsoNormal"><span style=""><o:p>&nbsp;</o:p></span></p>

<p class="MsoNormal"><span style=""><a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=D9DAE144-55B4-432D-B11E-F65DDB2D1B9C&amp;displaylang=en" mce_href="http://www.microsoft.com/downloads/details.aspx?FamilyId=D9DAE144-55B4-432D-B11E-F65DDB2D1B9C&amp;displaylang=en">Link</a>.<o:p></o:p></span></p>

]]></content:encoded>
    </item>
    <item>
      <title>Business Productivity Workflow Tools for Microsoft Dynamics CRM</title>
      <link>https://docs.microsoft.com/archive/blogs/microsoft_dynamics_cee_blog/business-productivity-workflow-tools-for-microsoft-dynamics-crm</link>
      <pubDate>Mon, 04 May 2009 07:05:00 GMT</pubDate>
      <dc:creator><![CDATA[Damjan Mirtic]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.msdn.microsoft.com/microsoft_dynamics_cee_blog/2009/05/04/business-productivity-workflow-tools-for-microsoft-dynamics-crm/</guid>
      <description><![CDATA[The Business Productivity Workflow Tools Accelerator provides
additional workflow step actions for...]]></description>
      <content:encoded><![CDATA[<p class="MsoNormal"><span style="">The Business Productivity Workflow Tools Accelerator provides
additional workflow step actions for customers to configure their workflow
processes. Each custom action provides additional capabilities around string
handling, mathematical functions and HTML hyperlink creation. Once this
accelerator is installed workflow designers within Microsoft Dynamics CRM have
more flexibility in terms of the processes they can manage through workflows.<o:p></o:p></span></p>

<p class="MsoNormal"><span style=""><o:p>&nbsp;</o:p></span></p>

<p class="MsoNormal"><span style=""><a href="http://crmaccelerators.codeplex.com/Release/ProjectReleases.aspx?ReleaseId=26691" mce_href="http://crmaccelerators.codeplex.com/Release/ProjectReleases.aspx?ReleaseId=26691">Link</a>.<o:p></o:p></span></p>

]]></content:encoded>
    </item>
    <item>
      <title>Agent Communications Panel for Microsoft Dynamics CRM 4.0</title>
      <link>https://docs.microsoft.com/archive/blogs/microsoft_dynamics_cee_blog/agent-communications-panel-for-microsoft-dynamics-crm-4-0</link>
      <pubDate>Tue, 21 Apr 2009 03:24:00 GMT</pubDate>
      <dc:creator><![CDATA[Damjan Mirtic]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.msdn.microsoft.com/microsoft_dynamics_cee_blog/2009/04/21/agent-communications-panel-for-microsoft-dynamics-crm-4-0/</guid>
      <description><![CDATA[Agent Communications Panel enables agents to manage their
communications (make calls, receive...]]></description>
      <content:encoded><![CDATA[<p class="MsoNormal"><span style="">Agent Communications Panel enables agents to manage their
communications (make calls, receive calls, conference, and chat) from their
Microsoft Dynamics CRM system.<o:p></o:p></span></p>

<p class="MsoNormal"><span style=""><o:p>&nbsp;</o:p></span></p>

<p class="MsoNormal"><span style="">The Agent Communications Panel for Microsoft Dynamics CRM 4.0 is an
application add-in to Microsoft Dynamics CRM 4.0. It works with Microsoft
Dynamics CRM and Microsoft Office Communications Server 2007 R2, and enables
agents to manage their communications (make calls, receive calls, conference,
and chat) from their Microsoft Dynamics CRM system. <o:p></o:p></span></p>

<p class="MsoNormal"><span style=""><o:p>&nbsp;</o:p></span></p>

<p class="MsoNormal"><span style="">The Agent Communications Panel is an XAML browser application (XBAP).
It is published to a Web server and opened from a Web browser.<o:p></o:p></span></p>

<p class="MsoNormal"><span style=""><o:p>&nbsp;</o:p></span></p>

<p class="MsoNormal"><span style=""><a href="http://www.microsoft.com/downloads/details.aspx?FamilyID=0d689f13-4953-40ea-995e-49469dae559e&amp;displaylang=en" mce_href="http://www.microsoft.com/downloads/details.aspx?FamilyID=0d689f13-4953-40ea-995e-49469dae559e&amp;displaylang=en">Download link</a>.<o:p></o:p></span></p>

]]></content:encoded>
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