East Region Microsoft CRM Blog https://docs.microsoft.com/archive/blogs/midatlanticcrm/feed.xml This Blog is focused on Microsoft Dynamics CRM. It specalizes in news for CRM partners and customers. Wed, 17 Apr 2019 03:25:04 GMT en-US hourly 1 When is marketing like sex? https://docs.microsoft.com/archive/blogs/midatlanticcrm/when-is-marketing-like-sex Tue, 07 Oct 2014 08:29:00 GMT https://blogs.msdn.microsoft.com/midatlanticcrm/2014/10/07/when-is-marketing-like-sex/ Well according to the marketing people I work with - never!  But the linked article below makes an interesting correlation between the two that will have some relevance to those of us looking at what might be coming in the next version of Dynamics CRM.  Take a look - you might just learn something.

http://www.copyblogger.com/split-testing-tutorial/

 

]]> CRM 2013 is here!! https://docs.microsoft.com/archive/blogs/midatlanticcrm/crm-2013-is-here Thu, 10 Oct 2013 12:15:19 GMT https://blogs.msdn.microsoft.com/midatlanticcrm/2013/10/10/crm-2013-is-here/ You can now sign up for a free trial of Dynamics CRM's newest iteration right here: http://www.microsoft.com/en-us/dynamics/crm.aspx

Let the jubilation begin!  It's not just business - it's personal!!

 

]]> Not dead...just restin'...or possibly pinin' for the fjords. https://docs.microsoft.com/archive/blogs/midatlanticcrm/not-dead-just-restin-or-possibly-pinin-for-the-fjords Thu, 29 Aug 2013 08:17:00 GMT https://blogs.msdn.microsoft.com/midatlanticcrm/2013/08/29/not-dead-just-restin-or-possibly-pinin-for-the-fjords/ Not sure how many of you out there are still following this blog, or are Monty Python fans but there has been quite a bit going on in the Dynamics CRM universe.  Virtually none of it has been recorded here lately - mea culpa.  I have seen this before.  A blogger starts out with enthusiasm and the best of intentions and sooner or later the posts slow and then, eventually, with few exceptions, stop.  With that in mind, I'm curious how many people out there still have a dusty, cobwebbed link or RSS feed from this address.  Feel free to drop me a comment if you'd like to see this blog rejuvenated and/or repurposed.  I look forward to your feedback (I think!)

On a personal note, I have moved into a new role at Microsoft. working within our Public Sector group leveraging the powerful and flexible platform that underlies our beloved CRM application for the good of the country.  It is amazing and inspiring to see the great work being done by our partners, customers and Services folks in rapidly developing line-of-business solutions for Federal, State & Local and Education sector organizations using the Dynamics CRM application as a key component.  With the recent acquisitions made by Microsoft to bolster our Social, Marketing and Collaboration capabilities and the ongoing investments in the application, I see so much to be excited about in the near future and beyond.  I hope you'll join me as we roll out the latest version, Dynamics CRM 2013, in the coming months!

[Video]]]> December 2012 Service Update Roadmap Document is now available https://docs.microsoft.com/archive/blogs/midatlanticcrm/december-2012-service-update-roadmap-document-is-now-available Thu, 01 Nov 2012 08:25:32 GMT https://blogs.msdn.microsoft.com/midatlanticcrm/2012/11/01/december-2012-service-update-roadmap-document-is-now-available/ Here: http://crm.dynamics.com/en-us/polaris

The long-awaited and much anticipated Dynamics CRM roadmap update is now available!  Please take the time to review this webpage and the linked documents at the bottom of the page.

]]> The Best Value in CRM just keeps getting better…R7 for Dynamics CRM Online now available! https://docs.microsoft.com/archive/blogs/midatlanticcrm/the-best-value-in-crm-just-keeps-getting-betterr7-for-dynamics-crm-online-now-available Wed, 26 Oct 2011 13:18:36 GMT https://blogs.msdn.microsoft.com/midatlanticcrm/2011/10/26/the-best-value-in-crm-just-keeps-getting-betterr7-for-dynamics-crm-online-now-available/ Social CRM enhancements and even more enterprise class features are now included for CRM Online customers at no additional charge and available free for download to CRM On Premise customers.  The details are all here!

There’s even a new landing page!  And videos!

CAN YOU TELL I’M EXCITED!!!!!

]]> New CRM 2011 VPC has been released to Partners https://docs.microsoft.com/archive/blogs/midatlanticcrm/new-crm-2011-vpc-has-been-released-to-partners Tue, 24 May 2011 06:57:20 GMT https://blogs.msdn.microsoft.com/midatlanticcrm/2011/05/24/new-crm-2011-vpc-has-been-released-to-partners/ Please be advised that the newest CRM VPC has been released and is available for download.  Fair warning - it's a biggie so plan on downloading in during off hours.  Enjoy!

http://bit.ly/iOIlLg

 

]]> Optimizing Client Performance Guidance https://docs.microsoft.com/archive/blogs/midatlanticcrm/optimizing-client-performance-guidance Tue, 10 May 2011 13:38:50 GMT https://blogs.msdn.microsoft.com/midatlanticcrm/2011/05/10/optimizing-client-performance-guidance/ Thanks are due to the fine folks at the Microsoft CRM E2 (Engineering for Enterprise) team as well as the CRM Product Group for this timely whitepaper. 

Here’s the link: http://bit.ly/mjV7EN

You’ll find information for both the web client and the Outlook client, specifically:6

  • A general approach to optimization and maintenance
  • Factors that can adversely affect the performance of Microsoft Dynamics CRM clients
  • Options available for configuring Microsoft Dynamics CRM clients to overcome potential performance issues
  • Best practices for customizing Microsoft Dynamics CRM clients for optimal performance
]]> PartnerSource link to the latest CRM Statement of Direction https://docs.microsoft.com/archive/blogs/midatlanticcrm/partnersource-link-to-the-latest-crm-statement-of-direction Tue, 10 May 2011 07:30:28 GMT https://blogs.msdn.microsoft.com/midatlanticcrm/2011/05/10/partnersource-link-to-the-latest-crm-statement-of-direction/ http://bit.ly/mljqVb  SOD                                                compass

Microsoft has delivered significant innovation and value in customer relationship management (CRM) software with the recent release of Microsoft Dynamics CRM 2011, a flexible CRM solution that provides the power of productivity through familiar, intelligent, and connected experiences for organizations of all sizes worldwide. This Statement of Direction (SoD) outlines the future direction of Microsoft Dynamics CRM over the short and longer term.

]]> Got Sure Step? https://docs.microsoft.com/archive/blogs/midatlanticcrm/got-sure-step Mon, 25 Apr 2011 15:26:44 GMT https://blogs.msdn.microsoft.com/midatlanticcrm/2011/04/25/got-sure-step/ I am pleased to announce that the Sure Step 2010 team released their second update last Friday and there is some new content that will be of particular interest to CRM  partners and customers.  If you haven’t already taken a look at the Sure Step Methodology tools and templates, please make sure you do.  It’s a great way to help keep your implementations going smoothly and to achieve repeatable project success. 

If you’ve already taken the time to incorporate Sure Step into your CRM implementation process, you’ll want to check out what’s new.  Special focus has been added for rapid deployment of CRM Online, new diagnostic tools and even some material on the Customer Care Accelerator!

Here are links to Sure Step on PartnerSource and CustomerSource:

Sure Step on PartnerSource

Sure Step on CustomerSource

]]> Hey! We won a Beagle! https://docs.microsoft.com/archive/blogs/midatlanticcrm/hey-we-won-a-beagle Tue, 01 Mar 2011 11:44:41 GMT https://blogs.msdn.microsoft.com/midatlanticcrm/2011/03/01/hey-we-won-a-beagle/ Snoopy fans rejoice!   Beagle Research Group, announced “The Beagle Short Tale Awards” for 2011.  Beagle gives the annual awards for various aspects of video production and use by front office software companies in sales, marketing, service and education.  The award is given for excellence in short videos (typically under six minutes) that are produced during the prior year (2010).

clip_image002Here’s a link to our winning entry!

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