MOF and Service Management at Microsoft https://docs.microsoft.com/archive/blogs/mof/feed.xml Your home for discussion of Microsoft Operations Framework (MOF) and IT service management Wed, 17 Apr 2019 03:46:01 GMT en-US hourly 1 New MOF Guide—Now Available for Download https://docs.microsoft.com/archive/blogs/mof/new-mof-guidenow-available-for-download Mon, 16 Jul 2012 11:33:08 GMT https://blogs.technet.microsoft.com/mof/2012/07/16/new-mof-guidenow-available-for-download/ The Microsoft Operations Framework team is pleased to announce that the Managing and Operating a Microsoft Private Cloud—How to Apply the Microsoft Operations Framework (MOF) guide is now available for download.

Download the guide now at https://technet.microsoft.com/en-us/solutionaccelerators/dd320379.aspx.

This guide leads you through the process of how to manage and operate a Microsoft private cloud using the service management processes of the Microsoft Operations Framework (MOF). The guide applies MOF’s IT service management principles to that conceptual architecture and technology stack. It describes how to maximize the potential of MOF’s people, process, and technical capabilities to manage and operate a Microsoft private cloud. Follow this guidance for a private cloud that is better aligned to meet your business needs. Employ MOF’s service management functions (SMFs) to help align IT and business goals, which can enable you to perform private cloud activities effectively and cost-efficiently. This guide focuses on the SMFs in the Operate Phase and the Manage Layer of MOF to give IT pros and managers what they need to know about managing and operating a private cloud. Management reviews—internal controls that ensure goals are met to achieve business value—are also included.

Tell your peers about MOF! Please forward this mail to anyone who wants to learn more about Microsoft Operations Framework guides.

]]> MOF in Multiple Languages https://docs.microsoft.com/archive/blogs/mof/mof-in-multiple-languages Wed, 25 May 2011 11:07:49 GMT https://blogs.technet.microsoft.com/mof/2011/05/25/mof-in-multiple-languages/ Did you know that MOF materials are also available in Spanish, Portuguese, Russian, and Japanese?  Because MOF is licensed with a Creative Commons Attribution License, anyone can take the materials and adapt them for their own use as long as they give attribution to Microsoft for the original materials. 

Several of our MOF users outside the US have taken the time to make MOF guidance accessible for more people around the world. 

Do you know of any others? Please let us know, so we can help others access these great localized resources!

]]> Get to work with the updated MOF Quick Start Kit for IT Pros https://docs.microsoft.com/archive/blogs/mof/get-to-work-with-the-updated-mof-quick-start-kit-for-it-pros Mon, 25 Apr 2011 15:21:11 GMT https://blogs.technet.microsoft.com/mof/2011/04/25/get-to-work-with-the-updated-mof-quick-start-kit-for-it-pros/ The MOF IT Pro Quick Start Kit has been updated with new materials and references to the latest MOF supplemental materials-all to help IT pros get up and running with MOF 4.0. 

The MOF IT Pro Quick Start Kit is complete with ready-to-use graphics and comprehensive presentation decks to allow IT pros to add the material to any presentation with ease. Topics covered include an overview of MOF 4.0, information on MOF and compliance, training and certification updates, and review aids. Available on the MOF home page, this customer-facing kit includes presentations, a data sheet, graphics, mind maps, and links to supporting content. Get MOF. Get to work.

 

Tell us what you think! Please send questions and constructive feedback to the MOF team: MOFpm@microsoft.com.

Get the latest tips from Microsoft Solution Accelerators-in 140 characters or less! Follow us on Twitter: @MSSolutionAccel.

]]> Apply MOF guidance to Microsoft products and technologies https://docs.microsoft.com/archive/blogs/mof/apply-mof-guidance-to-microsoft-products-and-technologies Tue, 27 Jul 2010 17:02:21 GMT https://blogs.technet.microsoft.com/mof/2010/07/27/apply-mof-guidance-to-microsoft-products-and-technologies/ Last month we announced the release of our most recent beta materials—thanks to those of you who provided feedback and helped influence their development. We’re now pleased to announce that those MOF materials are available for download!

These materials will provide organizations with the resources to apply MOF guidance to Microsoft® products and technologies. This collection of workbooks, diagrams, and companion guides will help IT pros offer services that run smoothly and deliver expected value.

Download new MOF resources:

·       Bridging from MOF Guidance to Microsoft Products: A MOF Companion Guide

·       Diagrams of MOF Management Reviews

·       MOF Reliability Workbook for DirectAccess

·       MOF Reliability Workbook for Exchange 2010 Client Access and Transport  

·       MOF Reliability Workbook for Exchange 2010 Mailbox Services

·       MOF Reliability Workbook for Forefront® Unified Access Gateway

·       MOF Reliability Workbook for SQL Server® 2008

More information

The MOF/Microsoft products companion guide bridges the gap between high-level service management processes and real-world application by clearly outlining how to apply MOF concepts using Microsoft products. The best practices outlined in this guidance will help facilitate collaboration between IT process and IT technology professionals, and make it easier to achieve improved service management outcomes in a timely manner. Learn more.    

Diagrams of MOF Management Reviews, which summarize the concepts outlined in the corresponding guide, are intended to help organizations ensure that their IT services are on track to deliver expected value. The colorful graphics logically put the goals, process flow steps, key terms, outcomes/metrics, and role types of each management review into context. The visual representations provide the knowledge to help management set goals, evaluate progress, and confirm results. Learn more.

The reliability workbooks present hands-on tasks that you can fine tune to meet the goals of your organization and the technologies that you use. Learn more.

Tell us what you think!

As always, we’d like your honest and constructive feedback: Please send your comments to MOF@microsoft.com.

]]> Corrected URL for MOF beta materials on Microsoft Connect https://docs.microsoft.com/archive/blogs/mof/corrected-url-for-mof-beta-materials-on-microsoft-connect Mon, 28 Jun 2010 17:20:48 GMT https://blogs.technet.microsoft.com/mof/2010/06/28/corrected-url-for-mof-beta-materials-on-microsoft-connect/ The previous post about the latest MOF beta package had the incorrect link. Try this one instead.

https://connect.microsoft.com/InvitationUse.aspx?ProgramID=1880&InvitationID=SAMI-HWK9-XB3Y&SiteID=14

]]> Fresh MOF beta materials ready for download on Microsoft Connect! https://docs.microsoft.com/archive/blogs/mof/fresh-mof-beta-materials-ready-for-download-on-microsoft-connect Fri, 25 Jun 2010 16:21:48 GMT https://blogs.technet.microsoft.com/mof/2010/06/25/fresh-mof-beta-materials-ready-for-download-on-microsoft-connect/ Our latest collection of beta releases are now available for download. We hope you’ll take the time to preview and provide feedback on these new materials.

 

These materials will provide organizations with the resources to apply MOF guidance to Microsoft products and technologies. This collection of workbooks, diagrams, and companion guides will help IT pros offer services that run smoothly and deliver expected value.

 

Download the beta materials on Microsoft Connect.

 

The beta package includes the following resources:

·        Bridging from MOF Guidance to Microsoft Products: A MOF Companion Guide

·        Diagrams of MOF Management Reviews

·        MOF Reliability Workbook for DirectAccess

·        MOF Reliability Workbook for Exchange 2010 Client Access and Transport 

·        MOF Reliability Workbook for Exchange 2010 Mailbox Services

·        MOF Reliability Workbook for SQL Server 2008

·        MOF Reliability Workbook for Forefront Unified Access Gateway

The MOF/Microsoft products companion guide bridges the gap between high-level service management processes and real-world application by clearly outlining how to apply MOF concepts using Microsoft products. The best practices outlined in this guidance will help facilitate collaboration between IT process and IT technology professionals, resulting in higher quality service management outcomes that are faster and easier to achieve. 

 

Diagrams of MOF Management Reviews, which summarize the concepts outlined in the corresponding guide, are intended to help organizations ensure that their IT services are on track to deliver expected value. These colorful graphics logically put the goals, process flow steps, key terms, outcomes and measures, and role types of each management review into context. The visual representations provide the knowledge to help management set goals, evaluate progress, and confirm results.

 

The reliability workbooks present hands-on tasks that you can fine tune to meet the goals of your organization and the technologies you employ.

 

As always, we’d like your honest and constructive feedback: Please send your comments to MOF@microsoft.com.

]]> Use new MOF guidance to facilitate organizational improvement https://docs.microsoft.com/archive/blogs/mof/use-new-mof-guidance-to-facilitate-organizational-improvement Tue, 15 Jun 2010 15:46:00 GMT https://blogs.technet.microsoft.com/mof/2010/06/15/use-new-mof-guidance-to-facilitate-organizational-improvement/ We’re pleased to announce our latest releases—a collection of workbooks, guides, and action plans designed to facilitate organizational improvement. This combination of resources builds upon the guidance offered in MOF 4.0, providing specific examples of the application of MOF concepts.

 

The following resources are now available for download:

·        Continuous Improvement: A MOF Companion Guide

·        MOF Action Plan: Standard Changes

·        MOF Reliability Workbook for Microsoft Application Virtualization

·        MOF Reliability Workbook for User State Virtualization

·        Using Standard Changes to Improve Provisioning: A MOF Companion Guide

 

To learn more about these new MOF guides and action plans, visit the MOF Extended Guidance page in the TechNet Library.

To learn more about the reliability workbooks, visit the MOF Technology Library page in the TechNet Library.

For additional MOF content, visit the MOF home page or the MOF TechNet Library page.

Thanks for your ongoing interest in MOF 4.0. We hope you’ll download these latest releases, and we look forward to your feedback on future projects!

 

]]> Accelerate your transition to the Dynamic Datacenter with MOF https://docs.microsoft.com/archive/blogs/mof/accelerate-your-transition-to-the-dynamic-datacenter-with-mof Thu, 10 Jun 2010 16:42:32 GMT https://blogs.technet.microsoft.com/mof/2010/06/10/accelerate-your-transition-to-the-dynamic-datacenter-with-mof/ We’re excited to announce the release of new materials centered on service management of the Dynamic Datacenter. These resources build upon the guidance offered in MOF 4.0 and the component-level MOF reliability workbooks, providing specific examples of concept application, service vendor management, and health maintenance.

 

The following resources are now available for download:

·         Best Practices for Service Vendor Management

·         Technical Service Reliability Guide and Workbook for the Dynamic Data Center

To learn more about the Best Practices for Service Vendor Management companion guide, visit the MOF Extended Guidance page in the TechNet Library.

 

To learn more about the technical service guidance for the Dynamic Datacenter, visit the MOF Technology Library page in the TechNet Library.

Learn more about Dynamic Datacenter Solution Accelerators.

 

For additional MOF content, visit the MOF home page or the MOF TechNet Library page.

Thanks for your ongoing interest in MOF 4.0. We hope you’ll download these latest releases, and we look forward to your feedback on future projects!

]]> New MOF workbooks, guides, and action plans for organizational improvement now available for beta download https://docs.microsoft.com/archive/blogs/mof/new-mof-workbooks-guides-and-action-plans-for-organizational-improvement-now-available-for-beta-download Thu, 06 May 2010 15:15:00 GMT https://blogs.technet.microsoft.com/mof/2010/05/06/new-mof-workbooks-guides-and-action-plans-for-organizational-improvement-now-available-for-beta-download/ We’re pleased to announce that new MOF materials are now available for beta download.

We designed this collection of workbooks, guides, and action plans to help facilitate organizational improvement. This combination of resources builds upon the guidance offered in MOF 4.0, providing specific examples of the application of MOF concepts.

Download the beta materials on Microsoft Connect.

The beta package includes the following resources:

·         MOF Action Plan: Standard Changes

·         Using Standard Changes to Improve Provisioning guide

·         Continuous Improvement guide

·         MOF Reliability Workbook for Microsoft Application Virtualization

·         MOF Reliability Workbook for User State Virtualization

The Standard Changes action plan and Using Standard Changes to Improve Provisioning guide introduce the standard change process—using provisioning as a sample scenario—and demonstrate how to use standard change to reduce the time, labor, and money required for provisioning.

The Continuous Improvement guide provides a process-focused look at how to improve service management. The guidance makes a case for the business value of improving services and describes the roles and responsibilities involved in planning and implementing continuous improvement changes.

The reliability workbooks present hands-on tasks that you can fine tune to meet the goals of your organization and the technologies you employ.

We hope you’ll take the time to download and review our latest beta releases. Once you do, tell us what you think. We’d like your honest and constructive feedback: Please send your comments to MOF@microsoft.com.

Not a member of the MOF? Join now to download the latest beta materials.

Existing members, preview these beta materials.

Want more MOF? Visit our home page, and subscribe to the news feed.

Follow us Twitter! @Microsoft_MOF

 

]]> Latest MOF Reliability Workbooks now available for download https://docs.microsoft.com/archive/blogs/mof/latest-mof-reliability-workbooks-now-available-for-download Wed, 28 Apr 2010 14:40:00 GMT https://blogs.technet.microsoft.com/mof/2010/04/28/latest-mof-reliability-workbooks-now-available-for-download/ In January of this year we unveiled the new MOF Technology Library, which was created to address the important need for guidance on the daily challenges of maintaining and monitoring specific technologies within your environment.   

The MOF team is pleased to announce that the latest additions to the MOF Technology Library, new MOF Reliability Workbooks, are now available for download.

Download the MOF Reliability Workbooks, and start getting the most from your organization’s Microsoft technologies.

The download package includes the following new resources:

·         MOF Reliability Workbook for Network Load Balancing

·         MOF Reliability Workbook for Internet Information Services

·         MOF Reliability Workbook for Microsoft® System Center Configuration Manager

·         MOF Reliability Workbook for Windows Server® 2008 DNS Server

·         MOF Reliability Workbook for Active Directory® Certificate Services

The download package also includes previously released workbooks for Active Directory® Domain Services, Microsoft® System Center Operations Manager, Hyper-V™, Windows Server® 2008 R2, and Microsoft® System Center Virtual Machine Manager.

These workbooks apply the MOF focus on reliability to Microsoft technologies to provide the knowledge, specific tasks, and schedules needed to keep technologies running smoothly so you can deliver the services your organization expects. Each workbook includes maintenance and monitoring tasks, common risk areas, and standard changes for the ongoing care of specific technologies. The series also includes an administrator’s guide for customizing these technologies for your organization.

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