http://blogs.technet.com/asksbs/archive/2008/12/09/troubleshooting-system-hang.aspx

The best way to tell whether the transition pack installation was successful or not is to look for the differences as stated in my previous post which have the snapshots of the key changes being made to SBS 2003.

There are times the Transition Pack installation may silently fail, and the SBS 2003 is not fully transitioned. In such scenario, you may need to reapply the Transition Pack and this is how you do it.

Best practices to follow for installing the Transition Pack:

1.) Uninstall SP2 for Windows Server 2003

(unless you have the SP2 Transition Pack)

2.) Uninstall IE 7.0

(http://blogs.technet.com/sbs/archive/2007/01/29/activation-loop-after-completing-the-sbs-transition-pack.aspx)

3.) Delete the registry key "Small Business" under HKEY_LOCAL_MACHINE\Software\Microsoft\

(http://support.microsoft.com/kb/914990)

4.) Create an answer file with the name AnswerFile.sbs and copy it to the C:\Program Files\Microsoft Windows Small Business Server\Setup folder.

Here is how the answer file should look:

[UserData]
ProductKey=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX (place your Transition Pack serial number here)
[Unattended]
NTUpgrade=YES

5.) Run the Transition Pack setup from the Command Prompt

<CDRom Drive>:\>I386\Winnt32.exe /unattend:"C:\Program Files\Microsoft Windows Small Business Server\Setup\AnswerFile.sbs"

6.) After the setup is complete, look for those key changes again specifically the Product ID (PID)

Regards,

Moloy

- The store could not be mounted because the Active Directory information was not replicated yet. You can either:

- press Cancel and mount the store later from its context menu or,

- press Retry to let the Exchange System Manager keep trying to mount the store for you.

The Microsoft Exchange Information Store service could not find the specified object.
ID no: c1041722
Exchange System Manager

Additionally, the following errors is recorded in the Application Log

Event Source:    MSExchangeIS
Event ID:            9519
Description:      Error 0x8004010f starting database "First Storage Group\<GUID of the Public Folder store"> on the Microsoft Exchange Information Store.

This issue may occur if certain Active Directory groups such as Domain Admins, Enterprise Admins, Exchange Domain Servers don't have the correct permissions on the Public Folder store.

Resolution:

1.) Install the Windows Server 2003 Support Tools from here.

2.) Open ADSIEdit.msc and browse to the following configuration partition

CN=Configuration, CN=Services, CN=Microsoft Exchange, CN=Server Name, CN=Administrative Groups, CN=First Administrative Group, CN=Folder Hierarchies, CN=Public Folders

Open the properties page of Public Folder, click on the security tab, click on Advanced and then check the box "Allow inheritable permissions from the parent to propagate to this object and all child objects".

Now you should be able to mount the Exchange Public Folder store (unless of course there is some other problem :) )

If you haven't already gone through the following post, go ahead and read it and gear up for the next version of Small Business Server.

Preparing SBS 2003 for migration (to SBS 2008)

How to change\reset the status of Migration Tasks while migrating SBS 2003 to SBS 2008

What does the Change User Role wizard do?

If you too want to subscribe to this newsletter, please visit the EMEA SBS team blog.

Thanks!

Moloy

The Official SBS Blog: The CEICW Certificate Generator Will Be Out Of The Office On February 29, 2008

Girish's Graffiti - SBS Offer

There are two types of CALs you can purchase for SBS 2003 - Device CALs and User CALs.

Device CALs

With Device CALs, you acquire a CAL for every device that accesses the SBS server. With this option, any user can access the server on the licensed device. In other words, device CALs allow multiple users to access the server from a single device. Example: A call-center terminal is used by three different people throughout a day.

User CALs

With user CALs, you acquire a CAL for every named user accessing your server. The licensed users can access the server from any device. In other words, user CALs allows a named user to access the server from multiple devices. Example: A sales person who accesses their e-mail through a laptop, phone and web browser.

There are three types of licensing program available for SBS 2003 - OEM, Retail and Volume Licensing.

OEM Licenses

Original Equipment Manufacturer (OEM) licenses are acquired when you buy a computer with software legally preinstalled. If you have purchased a computer with Windows installed, you have acquired a license for OEM software. In other words, OEM licenses are purchased through an OEM like Dell, HP, etc. and they come pre-installed on hardware. SBS 2003 device and user CALs purchased from an OEM are sold as Volume Licenses.

Retail Licenses

Retail licenses, also called Full Packaged Product (FPP) is boxed, shrink-wrapped software. Licenses for this type of software are acquired through a retailer/reseller. FPP is for consumers who are looking for a small quantity of software licenses. There is no minimum license requirement.

Volume Licensing

Volume licenses are purchased through a volume license reseller. There is a purchase requirement of 5 license minimum. There is also a cost savings over retail licenses. It also provides online tracking capabilities. Volume Licensing is also referred to as Open Licensing.

Now lets take a more in-depth look into Retail Licensing

When you purchase a retail SBS 2003 CALs, you will receive an envelope which contains two sheets of paper.

1. The first sheet contains the Microsoft Client Access License Agreement - This paper shows the type and number of CALs purchased.
2. The second sheet contains the Microsoft License Code - The license code is a 25 digit number that must be entered in SBS 2003 Add License Wizard in order to add the licenses.

This is the picture of the front side of the envelope containing the SBS 2003 retail CALs

This is the picture of the back side of the envelope containing the SBS 2003 retail CALs

This is the picture of the first sheet of paper containing the Microsoft Client Access License Agreement. This paper shows the type and number of CALs as well as the Operating System the CALs apply to.

The last picture is of the second sheet of paper containing the actual 25 digit license code that would enter in the SBS 2003 Add License Wizard in order to add the licenses.

Now lets see how volume licensing works.

When you purchase SBS 2003 CALs through volume licensing or from an OEM, you will receive an Microsoft Open License Order Confirmation. Unlike retail license, this order confirmation does not contain the 25 digit license code. Instead, the confirmation order contains an authorization number and a license agreement number that you need enter in the eOpen website in order to obtain the 25 digit license code.

What follows now is a detailed steps involved in obtaining the 25 digit license code from eOpen website.

1.) Browse to https://eopen.microsoft.com

2.) Sign in to the eOpen website using your .NET password account

3.) If prompted, create your user profile. After which it will take you to the home page where you can add/view licenses

4.) Click Add Agreement on the left hand side of the page and you would get the following screen. Type in the authorization and license code and then click 'Add to view'.

5.) What you see next it the Agreement Summary page. You can view the license details by clicking on the license number link.

6.) On the license details page, you will find the 25 digit license code that would enter in the SBS 2003 Add License Wizard in order to add the licenses. This page would also displays some other details like Order Date, Name of the reseller, etc. If you don't see the 25 digit license code or if the product description doesn't say Small Business Server, then probably you have bought the wrong product. In that case, you need to contact the point of purchase for a refund or exchange.

Please note that Microsoft cannot refund or exchange any CALs that were purchased from a reseller or a vendor.

What is Software Assurance?

Software Assurance gives you the automatic access to new technology and provides productivity benefits, support, tools, and training to help deploy and use software efficiently.

To know more, please go thru the following links:

Software Assurance - Extending the Value of Your IT Investment - http://support.microsoft.com/gp/softassurance

Microsoft Software Assurance FAQ  - http://www.microsoft.com/licensing/sa/faq.mspx

Microsoft Partner Program - https://partner.microsoft.com/40012220

Additional Resources:

The Microsoft Licensing Guide - http://www.networkclue.com/os/Windows/licensing/index.aspx

Licensing FAQs - http://www.microsoft.com/WindowsServer2003/sbs/evaluation/faq/licensing.mspx

How to buy Small Business Software from Microsoft -http://www.microsoft.com/smallbusiness/buy/software/overview.aspx#WaysToBuy

Licensing for Windows Small Business Server 2003 R2 - http://www.microsoft.com/windowsserver2003/sbs/howtobuy/licensing.mspx

Pricing for Windows Small Business Server 2003 R2 - http://www.microsoft.com/windowsserver2003/sbs/howtobuy/pricing.mspx

How to Buy Windows Small Business Server 2003 R2 - http://www.microsoft.com/windowsserver2003/sbs/howtobuy/default.mspx

Support WebCast: Deploying and licensing Microsoft Windows Small - http://support.microsoft.com/?id=883786

How to configure licensing on an additional Windows server in an SBS network - http://support.microsoft.com/?id=327644

Troubleshooting Client Computer Licensing - http://download.microsoft.com/download/5/6/1/561c9fd7-0e27-4525-94ec-4d2d38f61aa3/tsht_sbs.htm#BKMK_clientlicensing

Microsoft Partner Program - https://partner.microsoft.com/global/licensing/licensingprograms

Regards,

Moloy Tandon