Microsoft Dynamics CRM - The Danish blog https://docs.microsoft.com/archive/blogs/mscrm/feed.xml CRM is how we succeed in orientation, service and focus when we are in the customer end of a relation, in the supplier end or in any other way are involved in communication, making business and interacting. CRM is the tool, the answer and our guiding star. Wed, 17 Apr 2019 03:23:26 GMT en-US hourly 1 The final blog post https://docs.microsoft.com/archive/blogs/mscrm/the-final-blog-post Wed, 24 Jun 2009 10:00:00 GMT https://blogs.msdn.microsoft.com/mscrm/2009/06/24/the-final-blog-post/ Hi all

This is my last and final post on this blog.

I have left Microsoft and will therefore not be posting any more news, articles, insights, events etc.
Thank you to all my readers for your interest and input.

Take care! :-)

 

Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team]]> Better Together: Microsoft CRM and SharePoint https://docs.microsoft.com/archive/blogs/mscrm/better-together-microsoft-crm-and-sharepoint Thu, 18 Jun 2009 06:48:00 GMT https://blogs.msdn.microsoft.com/mscrm/2009/06/18/better-together-microsoft-crm-and-sharepoint/ Whatch this live Webinar to learn about Microsoft Dynamics CRM and SharePoint Better together.

What
Organizations around the globe are empowering employees, lowering costs and streamlining processes by using Microsoft CRM, Microsoft SharePoint - or both. This compelling session will demonstrate the accelerated success that businesses are beginning to experience when combining the strengths of these two tools.

Why
Attendees will learn how Microsoft CRM and SharePoint deliver a flexible platform of development tools that can be used to meet 90% of the requirements for virtually any IT project - significantly reducing the costs to develop and maintain custom applications. In addition, you will learn how the search, document management, business intelligence and Web 2.0 capabilities of SharePoint can combine with the activity management, customer tracking, marketing campaign and workflow capabilities of CRM to enhance employee, vendor, distributor, partner and supplier relationships.

When
Today - Thursday, June 18th, 10:15 a.m. - 11:30 a.m. EST

Sign me up!
Visit www.successaccelerators.com to register now.

 

Enjoy! :-)

Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team

 

]]> Announcement: Microsoft Dynamics CRM SDK Update V4.0.9 https://docs.microsoft.com/archive/blogs/mscrm/announcement-microsoft-dynamics-crm-sdk-update-v4-0-9 Mon, 08 Jun 2009 02:13:00 GMT https://blogs.msdn.microsoft.com/mscrm/2009/06/08/announcement-microsoft-dynamics-crm-sdk-update-v4-0-9/ Announcing the new update to the Microsoft Dynamics CRM 4.0 SDK. You can download it here or go to it live on MSDN here.

What’s new in this release? Some highlights:

  • Dependent Picklist Sample - This sample shows how to make the options available in a picklist field dependent on the selected option of another picklist. It supports chaining several picklist fields together. This sample also includes best practices for defining functions in the OnLoad event and reusing them in other form events.
  • Delete Async Records Sample - This sample shows how to remove completed records from the async table.
  • KB Article Topics - added topics that describe knowledge base article states, how to create, publish and remove the articles, and how to search for published knowledge base articles in Microsoft Dynamics CRM.
  • Visual Studio Templates
  • Updated Visual Studio projects to work for both VS 2005 and VS2008.
  • Updated support information for plug-in and workflow assembly backwards compatibility.

 

Enjoy! :-)

Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team

 

]]> 50.000 Concurrent Users on Microsoft Dynamics CRM - New Great Enterprise Benchmark! https://docs.microsoft.com/archive/blogs/mscrm/50-000-concurrent-users-on-microsoft-dynamics-crm-new-great-enterprise-benchmark Thu, 04 Jun 2009 16:59:00 GMT https://blogs.msdn.microsoft.com/mscrm/2009/06/04/50-000-concurrent-users-on-microsoft-dynamics-crm-new-great-enterprise-benchmark/ We are excited to share with you the results of a new performance and scalability benchmark for Microsoft Dynamics CRM. In working with our partner, Intel, engineers from our two teams were able to greatly expand our enterprise benchmark – more than doubling previous benchmarks and achieve scale of 50,000 concurrent users. In addition, the architecture employed during this test cost less than $35K – or less than $0.70 per user, and incorporated new energy-efficient processors that generate up to 30% less power within an IT or datacenter environment. 

By comparison, an October 2008 performance test for Oracle Siebel Release 8.0 scaled to 14,000 users and 1.6 million daily transactions leveraging Sun hardware that cost more than $150,000. Compared to this benchmark, the Microsoft Dynamics CRM scalability test drove 3.5 times more users and almost 2 times more transactions – while reducing hardware costs nearly 80 percent.

New standards
This benchmark sets new CRM industry standards in Number of Users and the Cost-Per-User for large-scale deployments. The results also reinforce Microsoft Dynamics CRM as a smart, cost-effective solution for the largest enterprises. 

You can read the full press release on the blog here or at Microsoft PressPass here.

 

Enjoy! :-)

Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team

 

]]> Press Release: Microsoft and Intel Demonstrate New Levels of Power, Price and Performance With CRM Scalability Benchmark https://docs.microsoft.com/archive/blogs/mscrm/press-release-microsoft-and-intel-demonstrate-new-levels-of-power-price-and-performance-with-crm-scalability-benchmark Thu, 04 Jun 2009 16:54:00 GMT https://blogs.msdn.microsoft.com/mscrm/2009/06/04/press-release-microsoft-and-intel-demonstrate-new-levels-of-power-price-and-performance-with-crm-scalability-benchmark/ Enterprise-class scalability with reduced costs and environmental impact for on-premise and on-demand Microsoft Dynamics CRM deployments.

REDMOND, Wash. — June 3, 2009 — Microsoft and Intel Corporation announced performance results today for Microsoft Dynamics CRM that set new enterprise standards for scalability, cost and environmental sustainability. Through a combination of enterprise-class software and the latest Intel® Xeon® processor 5500 series, which can reduce server power consumption by up to 30 percent, Microsoft Dynamics CRM 4.0 scaled to more than 50,000 concurrent users over a high-volume workload — while experiencing subsecond response times.

“Our business strategy is to make CRM technology that is simple, flexible and affordable for companies of all sizes,” said Brad Wilson, general manager of Microsoft Dynamics CRM. “In this benchmark, we’ve proved that Microsoft Dynamics CRM can handle extreme workloads with minimal investment in hardware and a reduced impact to the environment. We’re once again redefining the price-to-value equation in the CRM market, across all deployment models.”

By comparison, an October 2008 performance test for Oracle Siebel Release 8.0[i] scaled to 14,000 users and 1.6 million daily transactions leveraging Sun hardware that cost more than $150,000[ii]. The Microsoft Dynamics CRM benchmark scaled to more than 50,000 users and more than 2.9 million daily transactions — all from hardware that costs less than $35,000[iii], or $0.70 per user. In this comparison, Microsoft Dynamics CRM drove three and a half times more users and almost two times more transactions — while reducing hardware costs nearly 80 percent.

“Intel and Microsoft engineers worked together to optimize Microsoft Dynamics CRM for new Intel® Xeon® processor 5500 series-based servers with intelligent server technology capabilities and Intel Solid State Drives (SSDs),” said Boyd Davis, general manager, Intel Server Platforms Group. “This collaboration led to exceptional economic scalability and responsiveness results, which can enable companies of all sizes to deploy enterprise-class business solutions at a fraction of what these kinds of solutions have traditionally cost.”

Detailed performance tests and production runs were completed on Microsoft Windows Server 2008 and Microsoft Windows SQL Server 2008 for 50,000 concurrent users, 5,000 concurrent users, 2,500 concurrent users, and 1,000 concurrent users. For scenarios with casual users or lower transaction rates per user, higher number of users can be accommodated. An executive summary of the performance and scalability benchmark is available by clicking here, and other white papers that outline the results of each test will be published in the coming weeks at https://crm.dynamics.com.

About Microsoft Dynamics

Microsoft Dynamics is a line of adaptable, easy-to-use ERP and CRM applications that enable business decision-makers to run their business efficiently and drive business success. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.


[i] Performance and Scalability Benchmark: Siebel CRM Release 8.0, Industry Applications and Oracle 10g R2DB on Sun SPARC Enterprise T5440 Server running the Solaris 10 OS, Oracle Corp., October 2008

[ii] Sun SPARC Enterprise T5440 Server Pricing Estimate as of May 28, 2009, Sun Microsystems, https://shop.sun.com

[iii] Microsoft Dynamics CRM benchmark hardware was priced using https://www.newegg.com on the configuration listed in the executive summary of the performance and scalability benchmark, available here.

 

Note to editors: If you are interested in viewing additional information on Microsoft, please visit the Microsoft Web page at https://www.microsoft.com/presspass on Microsoft’s corporate information pages. Web links, telephone numbers and titles were correct at time of publication, but may since have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://www.microsoft.com/presspass/contactpr.mspx.

 

]]> First issue: Dynamics Sure Step Journal https://docs.microsoft.com/archive/blogs/mscrm/first-issue-dynamics-sure-step-journal Thu, 28 May 2009 11:07:00 GMT https://blogs.msdn.microsoft.com/mscrm/2009/05/28/first-issue-dynamics-sure-step-journal/ This newsletter is in Danish as it is targeting the Danish Partner Channel.

Så er den her! Den første udgave af Dynamics Sure Step Journal! God fornøjelse :-)

Dynamics SureStep er Microsofts tilbud til vores Dynamics-partnere om et fælles metodeværktøj. Et partner-værktøj til at gøre det nemt, hurtigt og effektivt at sælge, implementere og supportere vores Microsoft Dynamics-produkter.

Metoden understøtter processen fra salg over analyse og design og hjælper også med den efterfølgende support-forretning. Vi har samlet alt vores materiale på vores globale Dynamics Sure Step portal. Her kan du downloade selve metoden (browserbaseret applikation), referencehistorier fra kunder og partnere, marketingmaterialer og diverse hjælpeværktøjer.

Vi har oprettet et dedikeret Sure Step site på den danske del af PartnerSource. Det finder du her.

Skal du bruge et hurtigt overblik over, hvad Dynamics Sure Step er så klik ind og se vores webbaserede introduktion. På 45 min. gives et indblik i metoden, hvordan den kan anvendes og hvilke fordele, der kan opnås. Bemærk, at det kræver adgang til Partner Learning Center (PLC).

Skal du i gang med Dynamics Sure Step? Eller ønsker du en ”temperatur-måling” på implementeringen af metoden? Så se mere omkring Sure Step Adoption, der giver en let tilgængelig grafisk implementeringsguide, samt et on-line analyseværktøj som du kan bruge i din udvikling.

Såvel vore træningspartnere som Microsoft tilbyder løbende træning og kurser i Dynamics Sure Step. Følg med på PLC og PartnerSource og sørg for at være tilmeldt vores nyhedsmail via Insights. Du kan frit hente kursusmateriale (engelsk) fra vores globale Dynamics Sure Step portal. Der findes produktspecifikt materiale til Dynamics AX, NAV og CRM.

Har du behov for marketingsmateriale så findes hhv. kunderettet factsheet og en kundeportal (begge på engelsk). Relevant dansk materiale i form af præsentationer, fact sheets m.v. vil blive placeret på det danske Sure Step site.

Bemærk! Vi forudsætter, at du har en Partner Service Plan for at kunne få adgang til at bruge og anvende Dynamics Sure Step.

Med venlig hilsen
Thomas Halse, Dynamics SureStep Lead 

 

Enjoy! :-)

Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team

 

]]> Partner support (for Denmark) https://docs.microsoft.com/archive/blogs/mscrm/partner-support-for-denmark Tue, 26 May 2009 03:52:00 GMT https://blogs.msdn.microsoft.com/mscrm/2009/05/26/partner-support-for-denmark/ This blog post is for the Danish partners only - or more precisely, the content that it is referring to, is.

 

Her på bloggen har vi nu samlet kontaktoplysninger fra bl.a. GPSD for dig som partner. Du finder dem på deres helt egen side via linket her og med link nede til højre.

Så har du altid bl.a. email-adresser og telefonnumre lige ved hånden.

Vi ønsker dig fortsat god dag og god fornøjelse med CRM :-)

 

Enjoy! :-)

Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team

 

]]> Announcement: A new version of DemoMate is available https://docs.microsoft.com/archive/blogs/mscrm/announcement-a-new-version-of-demomate-is-available Sat, 23 May 2009 08:37:00 GMT https://blogs.msdn.microsoft.com/mscrm/2009/05/23/announcement-a-new-version-of-demomate-is-available/ The DemoMate Team has announced the release of version 1.0.690.

"We’re proud to introduce a powerful new feature" – requested by the DemoMate community – that dramatically expands what you can do with your demos. Now, at the touch of a button, you can package your demo in an embeddable Silverlight player. This new feature is called “Package Tutorial”.

Once packaged, your demos can be hosted on a web site, run from your desktop, or even embedded in blogs, SharePoint portals, PowerPoint presentations, or other applications that support Silverlight.

To package a tutorial, simply create or open your demo, switch to the Share tab, and select Package Tutorial. To see an example of the new tutorial player in action, just click here or on the screenshot to the right. Be sure and check out the full-screen mode to see how clear and easy-to-follow the demo screens are at their full size.

Update your copy of DemoMate to take advantage of this new capability. Simply launch DemoMate and choose 'Install the Update' when prompted. Or, select 'Check for Updates' from the Help menu.

Enjoy! :-)

Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team

 

]]> Announcement: Microsoft Dynamics CRM 4.0 Implementation Guide update 4.4.0 is now available https://docs.microsoft.com/archive/blogs/mscrm/announcement-microsoft-dynamics-crm-4-0-implementation-guide-update-4-4-0-is-now-available Fri, 22 May 2009 06:44:00 GMT https://blogs.msdn.microsoft.com/mscrm/2009/05/22/announcement-microsoft-dynamics-crm-4-0-implementation-guide-update-4-4-0-is-now-available/ We're pleased to announce that the fourth update to the Microsoft Dynamics CRM 4.0 Implementation Guide (4.4.0) is now available!

In our commitment to provide continuous publishing to our customers and partners, Microsoft Dynamics CRM 4.0 Implementation Guide update 4.4.0 contains the following:

  • Several new topics, including...
    • Configure a Microsoft Dynamics CRM Internet-facing deployment
    • Install E-mail Router on multiple computers
    • Upgrading from Microsoft Dynamics CRM 3.0
    • Planning e-mail integration
    • Performance Counters
  • Included in this release is the entire IG assembled into a searchable compiled Help file (CHM)!
  • A mini-table of contents located at the beginning of each Word document chapter to ease navigation.
  • A change summary sheet that describes each correction and addition as well as its relative location in each guide

Plus more...

To verify that you’re viewing the latest version, open any of the guide document files or chm file, and then on the first page of the document the revision number is displayed. Again, the most current release is 4.4.0.

The change summary sheet is a separate document included in the package. The document file name is v4_4_0_ChangeSummary.doc.

Download the latest version here.

 

Enjoy! :-)

Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team

 

]]> Success with Microsoft Dynamics implementations - new valuable web site https://docs.microsoft.com/archive/blogs/mscrm/success-with-microsoft-dynamics-implementations-new-valuable-web-site Tue, 12 May 2009 01:52:00 GMT https://blogs.msdn.microsoft.com/mscrm/2009/05/12/success-with-microsoft-dynamics-implementations-new-valuable-web-site/ With our new web site you can experience more success with Microsoft Dynamics by becoming more knowledgeable about better implementations.

A new web site and content is now available to help prospect customers learn more about how to be more successful with their Microsoft Dynamics investment by working with an experienced Microsoft partner that follows a proven methodology like Sure Step. This site is an integral part of the Sure Step strategy - to get prospect customers to ask partners the right questions about implementation processes and drive additional partner adoption of Sure Step.

Are you a partner?
For partners, this site helps communicate and justify to your customers the need for providing value-added services like training programs, fit gap analysis, etc. Also available is a to-customer fact sheet for Sure Step (through-partner co-branded) to help partners further position Sure Step to your prospect customers.

Are you a prospect customer?
For prospect customers, this site provides valuable information in the form of scenarios, case studies, sample implementation project documents and a reference guide. Before a customer buys a Microsoft Dynamics solution, the site provides information on what they can do to get more out of the investment. Customers are encouraged to work with an experienced Microsoft partner that follows a proven implementation methodology like sure step to address  five success areas in an implementation project, including:

  • Securing Executive Commitment
  • Arriving at a Smart Budget
  • Undergoing Change Management
  • Ensuring Strong Project Management
  • Making Solution Modifications Manageable

Where to go?
Go here for more information and success
Go to Sure Step on PartnerSource

 

Enjoy! :-)

Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team

 

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