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    <title>EMEA Office 365 Technical Support Resources</title>
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    <item>
      <title>How-To Video: OneDrive For Business Step by step (2/6)</title>
      <link>https://docs.microsoft.com/archive/blogs/o365support/how-to-video-onedrive-for-business-step-by-step-26</link>
      <pubDate>Fri, 05 Aug 2016 11:48:31 GMT</pubDate>
      <dc:creator><![CDATA[Bruno RR Fernandes]]></dc:creator>
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      <description><![CDATA[In this video we will demonstrate how onedrive works and the different ways of synchronization...]]></description>
      <content:encoded><![CDATA[In this video we will demonstrate how onedrive works and the different ways of synchronization available as well the main differences of versions.

This video have been delivered by: Teresa Cordeiro

https://youtu.be/hugxr1371rQ

&nbsp;

See more on:
https://aka.ms/o365supportcorner

We noticed some background noise at the microphone and for that we apologize.]]></content:encoded>
    </item>
    <item>
      <title>Short Video: Documents Not Showing On Search Sharepoint</title>
      <link>https://docs.microsoft.com/archive/blogs/o365support/short-video-documents-not-showing-on-search-sharepoint</link>
      <pubDate>Wed, 27 Jul 2016 16:01:24 GMT</pubDate>
      <dc:creator><![CDATA[Bruno RR Fernandes]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/o365support/?p=816</guid>
      <description><![CDATA[Have you ever had issues with SPO search? Have you ever been in a situation where you can see...]]></description>
      <content:encoded><![CDATA[Have you ever had issues with SPO search? Have you ever been in a situation where you can see documents in a document library but you are not able to search for them?
Here are some quick step that you could do to mitigate this issue

https://youtu.be/mGFxjDk3GiU

&nbsp;

See more on: o365supportcorner]]></content:encoded>
    </item>
    <item>
      <title>Support Corner Webcast:Cross Organization / Office 365 Availability 21/07/2016</title>
      <link>https://docs.microsoft.com/archive/blogs/o365support/support-corner-webcastcross-organization-office-365-availability-21072016</link>
      <pubDate>Fri, 15 Jul 2016 18:02:14 GMT</pubDate>
      <dc:creator><![CDATA[Bruno RR Fernandes]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/o365support/?p=805</guid>
      <description><![CDATA[In this session we will go a little deeper into Cross Organization protocols and service...]]></description>
      <content:encoded><![CDATA[In this session we will go a little deeper into Cross Organization protocols and service availability regarding free-busy, which will also include live demos.

<strong>Agenda</strong>
<ol>
 	<li>Availability Service / Free Busy
<ol>
 	<li>What is and how it works</li>
 	<li>OAuth / Dauth / AAS</li>
</ol>
</li>
 	<li>Steps and Actions to to consider when troubleshooting and what to test</li>
 	<li>Live Demos
<ol>
 	<li>Q&amp;A</li>
</ol>
</li>
</ol>
Webcast Audience Partners; Customers; FLs; IT Pro

Level 200- Medium

When: 21/07/16 – 16.00-17.00 – Rome Time

Language: English

Technology: Exchange

Event delivered by Dan Florea  – Support Escalation Eng.

&nbsp;

&nbsp;

Video:

https://youtu.be/5qTAr7pGdJs

Previous webcast:

<a href="https://blogs.technet.microsoft.com/o365support/2016/06/20/support-corner-webcast-spo-sharing-permissions/">https://blogs.technet.microsoft.com/o365support/2016/06/20/support-corner-webcast-spo-sharing-permissions/</a>]]></content:encoded>
    </item>
    <item>
      <title>How-To Video: OneDrive For Business Step by step (1/6)</title>
      <link>https://docs.microsoft.com/archive/blogs/o365support/how-to-video-onedrive-for-business-step-by-step-16</link>
      <pubDate>Fri, 15 Jul 2016 17:42:13 GMT</pubDate>
      <dc:creator><![CDATA[Bruno RR Fernandes]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/o365support/?p=795</guid>
      <description><![CDATA[In this video we will demonstrate how onedrive works and the different ways of synchronization...]]></description>
      <content:encoded><![CDATA[In this video we will demonstrate how onedrive works and the different ways of synchronization available as well the main differences of versions.

https://youtu.be/7LveRnvg8t0

Check more information at: <a href="https://aka.ms/o365supportcorner">aka.ms/o365supportcorner</a>]]></content:encoded>
    </item>
    <item>
      <title>Support Corner Webcast: SPO Sharing &amp; Permissions 23/06/2016</title>
      <link>https://docs.microsoft.com/archive/blogs/o365support/support-corner-webcast-spo-sharing-permissions</link>
      <pubDate>Mon, 20 Jun 2016 14:59:12 GMT</pubDate>
      <dc:creator><![CDATA[Bruno RR Fernandes]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/o365support/?p=775</guid>
      <description><![CDATA[In this session we will overview of all the SharePoint sharing &amp; permission options available in...]]></description>
      <content:encoded><![CDATA[In this session we will overview of all the SharePoint sharing &amp; permission options available in SharePoint Online, this will be the topics:

- Global Administrator

- Site Collection Administrator

- SharePoint Groups

- Permission Levels

- Security Groups and Distribution Groups

- Inheriting vs Unique Permissions

- 'Everyone' and 'Everyone except external Users'

- Audiences

- Sharing outside your company (External Users)

- Gest Link (Anonymous Users)

- Access Requests

- Access Denied

- People Picker considerations

- Custom Script Setting

&nbsp;

Webcast Audience Partners; Customers; FLs; IT Pro

Level 200- Medium

When: 23/06/16 – 16.00-17.00 – Rome Time

Language: English

Technology: Sharepoint Online

Event delivered by Diogo Amann, Pedro Mateus  – Support Escalation Eng.

&nbsp;

https://youtu.be/U4IkuFFzhOY

&nbsp;]]></content:encoded>
    </item>
    <item>
      <title>Support Corner Webcast: SharePoint Online Administration 16/06/2016</title>
      <link>https://docs.microsoft.com/archive/blogs/o365support/support-corner-webcast-sharepoint-online-administration-16062016</link>
      <pubDate>Wed, 15 Jun 2016 10:10:27 GMT</pubDate>
      <dc:creator><![CDATA[Bruno RR Fernandes]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/o365support/?p=755</guid>
      <description><![CDATA[We will take an overview of all the SharePoint Administrator options available on the Admin Panel,...]]></description>
      <content:encoded><![CDATA[We will take an overview of all the SharePoint Administrator options available on the Admin Panel, this will be the topics

-Site Collections
-Infopath
-User Profiles
-BCS
-Term Store
-Records Management
-Secure Store
-Apps
-Settings
-Configure Hybrid
-Questions

Some live demos.

&nbsp;

Webcast Audience Partners; Customers; FLs; IT Pro

Level 100 – basic

When: 16/06/16 – 16.00-17.00 – Rome Time

Language: English

Technology: Sharepoint Online

Event delivered by Nuno Canas, Octavio Militao, Raul Simplicio – Support Escalation Eng.

https://youtu.be/pLzbvikWCF0]]></content:encoded>
    </item>
    <item>
      <title>Support Corner Webcast: ADFS on O365 (Logging+tracing+Troubleshooting) 02/06/2016</title>
      <link>https://docs.microsoft.com/archive/blogs/o365support/support-corner-webcast-adfs-on-o365-loggingtracingtroubleshooting-02062016</link>
      <pubDate>Tue, 31 May 2016 09:13:31 GMT</pubDate>
      <dc:creator><![CDATA[Bruno RR Fernandes]]></dc:creator>
      <guid
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      <description><![CDATA[In this session we will go a little deeper into WS-FED sign-in protocol and authentication protocols...]]></description>
      <content:encoded><![CDATA[In this session we will go a little deeper into WS-FED sign-in protocol and authentication protocols regarding ADFS context, which will also include live demos and Fiddler tracing.

<strong> </strong>

<strong>Agenda</strong>
<ol>
	<li>Authentication level setting
<ol>
	<li>Basic authentication</li>
	<li>Forms-Based Authentication (FBA)</li>
	<li>Windows Integrated Authentication (WIA) with NTLM</li>
	<li>Windows Integrated Authentication (WIA) with Kerberos</li>
</ol>
</li>
	<li>Federated Authentication Flow
<ol>
	<li>Passive Profile Authentication</li>
</ol>
</li>
	<li>WS-FED Sign-In Protocol (most common compared to SAML 2.0 and oAuth).</li>
	<li>Demos
<ol>
	<li>Fiddler
<ol>
	<li>Analyzing a Fiddler Trace when authenticating to O365 Web Services (Passive Profile)</li>
	<li>Analyzing a Fiddler Trace and compare WIA Vs. FBA</li>
</ol>
</li>
	<li>Q&amp;A</li>
</ol>
</li>
</ol>
Webcast Audience Partners; Customers; FLs; IT Pro
Level 200/300 – Medium
When: 02/06/16 – 16.00-17.00 – Rome Time
Language: English
Technology:  Authentication protocols + ADFS
Event delivered by Luís Carmo – Support Escalation Engineer

Length of the event: 45m + 15m Q&amp;A

Previous Webcast from Luis: <a href="https://blogs.technet.microsoft.com/o365support/2016/03/19/support-corner-webcast-cloud-identities-adfs-240316">https://blogs.technet.microsoft.com/o365support/2016/03/19/support-corner-webcast-cloud-identities-adfs-240316</a>

https://youtu.be/e8x-pQJSB40]]></content:encoded>
    </item>
    <item>
      <title>Support Corner Webcast: How to Read an Advance Message Trace 26/05/2016</title>
      <link>https://docs.microsoft.com/archive/blogs/o365support/support-corner-webcast-how-to-read-an-advance-message-trace-26052016</link>
      <pubDate>Mon, 23 May 2016 10:40:02 GMT</pubDate>
      <dc:creator><![CDATA[Bruno RR Fernandes]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/o365support/?p=715</guid>
      <description><![CDATA[We will learn how to collect the advanced message trace, Interpreting advanced message.

Why do we...]]></description>
      <content:encoded><![CDATA[We will learn how to collect the advanced message trace, Interpreting advanced message.

Why do we need the advanced message trace?.

Some live demos.

&nbsp;

Webcast Audience Partners; Customers; FLs; IT Pro

Level 200 – Medium

When: 26/05/16 – 16.00-17.00 – Rome Time

Language: English

Technology: Exchange Online

Event delivered by Andrei Mocanu – Support Escalation Eng.

https://youtu.be/6akJWB5__gI]]></content:encoded>
    </item>
    <item>
      <title>Support Corner Webcast: Non Delivery Report (NDR) analysis and diagnostic</title>
      <link>https://docs.microsoft.com/archive/blogs/o365support/support-corner-webcast-non-delivery-report-ndr-analysis-and-diagnostic</link>
      <pubDate>Wed, 18 May 2016 11:44:29 GMT</pubDate>
      <dc:creator><![CDATA[Bruno RR Fernandes]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/o365support/?p=696</guid>
      <description><![CDATA[In this event we will look deeply under the hood of Non Delivery Report (NDR).

We will learn how...]]></description>
      <content:encoded><![CDATA[In this event we will look deeply under the hood of Non Delivery Report (NDR).

We will learn how to analyse a NDR, distinguish between NDR Types.

We will also Troubleshoot different NDR Types.

Some of the analysis will have live demos.

&nbsp;

Webcast Audience Partners; Customers; FLs; IT Pro

Level 200 – Medium

When: 19/05/16 – 16.00-17.00 – Rome Time

Language: English

Technology: Exchange Online

https://youtu.be/dO4Mh9uC8mA]]></content:encoded>
    </item>
    <item>
      <title>Support Corner Webcast: Office 365 Labs (Part 4 of 4) - Skype for Business Online 12/05/2016</title>
      <link>https://docs.microsoft.com/archive/blogs/o365support/support-corner-webcast-office-365-labs-skype-for-business-online-12052016</link>
      <pubDate>Tue, 10 May 2016 09:48:56 GMT</pubDate>
      <dc:creator><![CDATA[Bruno RR Fernandes]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/o365support/?p=685</guid>
      <description><![CDATA[In this event we will look under the hood of Skype for Business Online. We will touch several...]]></description>
      <content:encoded><![CDATA[In this event we will look under the hood of Skype for Business Online. We will touch several topics, concentrating on how to efficiently manage a Skype for Business Online Organization and take advantage of all available online conferencing features. We will also live showcase some tips and tricks on how to efficiently troubleshoot potential issues using appropriate tools. Most of this event will consist of live demos.

Webcast Audience Partners; Customers; FLs; IT Pro

Level 200 – Medium

When: 12/05/16 – 14.00-15.30 – Rome Time

Language: English

Technology: Skype For Business

Event delivered by Dan Patrascu Baba – Partner Technical Consultant

&nbsp;

[embed]https://www.youtube.com/watch?v=EZF3W9_K6P0[/embed]]]></content:encoded>
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