Microsoft Office OneNote Support Team Blog https://docs.microsoft.com/archive/blogs/onenotesupport/feed.xml Wed, 17 Apr 2019 03:31:14 GMT en-US hourly 1 Error while creating a new OneNote tab in Microsoft Teams https://docs.microsoft.com/archive/blogs/onenotesupport/error-while-creating-a-new-onenote-tab-in-microsoft-teams Wed, 06 Jun 2018 15:16:08 GMT https://blogs.technet.microsoft.com/onenotesupport/?p=165              "Sorry you don't have access to access the requested resource"   In the Fiddler trace you would see the following error   HTTP/1.1 404 Not Found Cache-Control: no-cache Pragma: no-cache Content-Type: application/json; charset=utf-8 Expires: -1   { "error": { "code": "30105", "message": "OneDrive for Business is not provisioned for this user.", "@api.url": "https://aka.ms/onenote-errors#C30105" } }   This is caused due to IP address restrictions or setting location based policies.     Affected customers can refer (https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2) for configuring these ranges but this requires active management, since the list is updated frequently.   But that would most probably not resolve the issue as according to (https://support.office.com/en-us/article/control-access-to-sharepoint-online-and-onedrive-data-based-on-network-location-b5a5f1f1-1174-4c6b-91d0-9273a6b6971f) - Control access to SharePoint Online and OneDrive data based on defined network locations - SharePoint, the only apps that currently support location-based policies are Yammer and Exchange. This means that all other apps are blocked, even when these apps are hosted within the trusted network boundary. This is because SharePoint cannot determine whether a user of these apps is within the trusted boundary. So, until SharePoint Online can support location-based policies for services such as OneNote.com you can’t accomplish this using IP restrictions.   The resolution currently is to remove location-based policies if users want the OneNote tab to work.  ]]> Error while adding a notebook tab in Microsoft Teams https://docs.microsoft.com/archive/blogs/onenotesupport/error-while-adding-a-notebook-tab-in-microsoft-teams Thu, 12 Apr 2018 20:19:25 GMT https://blogs.technet.microsoft.com/onenotesupport/?p=125
  • In Microsoft Teams click on 'Your Team Site' from left pane and select General
  • Click on '+' symbol from tabs in the right pane
  • In Add a tab select 'OneNote’ icon
  • Select Browser Notebooks (and select the a notebook located in Microsoft Teams) or,
  • Paste a OneNote link (use the URL for the Notebook like https://contoso.sharepoint.com/:o:/r/sites/YourTeamSite/_layouts/15/WopiFrame.aspx?sourcedoc=%7BGUID%7D&file=SampleNotebook&action=default)
    •   You might get the below error:  
    • If browse option selected then the error is "We couldn't save your tab settings. Please try again."
    • If OneNote link option is selected then the error is "Only notebooks stored on SharePoint or OneDrive for Business are supported in Teams"
    CAUSE: Missing permissions on the root site.   RESOLUTION: Add the following permission on the root site collection, https://contoso.sharepoint.com
    • Open
    • Use Remote Interface
       ]]>         UPDATE: Error when creating a new OneNote Class Notebook https://docs.microsoft.com/archive/blogs/onenotesupport/update-error-when-creating-a-new-onenote-class-notebook Wed, 23 Sep 2015 11:20:00 GMT https://blogs.technet.microsoft.com/onenotesupport/2015/09/23/update-error-when-creating-a-new-onenote-class-notebook/ Currently, OneNote Education Customers that attempt to create a OneNote Class Notebook will receive the following error: “Sorry, we can't create your notebook now. Please try again later. Reference number: 37cf8891-27b1-482c-875c-63e955d47eef".  Teachers will also see a similar message when they clicking on create, add student, add teacher, get notebook link buttons.

     

    Update: This issue is currently resolved.

     

     

    ]]>         OneNote App on mobile devices doesn’t show Notebooks saved in on premise SharePoint site https://docs.microsoft.com/archive/blogs/onenotesupport/onenote-app-on-mobile-devices-doesnt-show-notebooks-saved-in-on-premise-sharepoint-site Tue, 27 Jan 2015 13:50:55 GMT https://blogs.technet.microsoft.com/onenotesupport/2015/01/27/onenote-app-on-mobile-devices-doesnt-show-notebooks-saved-in-on-premise-sharepoint-site/ Writer:  Subhabrata Basu

     

    When you launch OneNote App on any mobile device (such as iPhone, iPad, Android or even a Windows Mobile) and navigate to an On Premise SharePoint site to open a notebook, you do not see the notebook listed

     

    Although you’re able to see the folder structure of the document library, the notebook is not displayed or listed.

      

     

     

    The reason for this behavior is that the notebook was not shared in a proper way. The notebook has to be shared for it to be accessible on the mobile device.

      

    Steps to enable Notebook sharing on Devices:

     

    ·         Follow the recommended steps on syncing the notebook (https://support.microsoft.com/kb/2819334).

    ·         Open the notebook from the SharePoint document library or the local hard drive using OneNote 2013 on a Windows OS.

    ·         Click on the File tab as shown below.

     

     

    ·         Select the appropriate SharePoint site

     

     

    If the notebook is stored on the SharePoint server, then you should choose the Properties  command from the drop down and select Change Location.

     


     OneNote will automatically start syncing the notes to the new location and display the message when it is successful.

    ]]>         UPDATE: 11/19/14: OneNote for iOS and Mac Prompts for Subscription after Update https://docs.microsoft.com/archive/blogs/onenotesupport/update-111914-onenote-for-ios-and-mac-prompts-for-subscription-after-update Fri, 21 Nov 2014 14:09:04 GMT https://blogs.technet.microsoft.com/onenotesupport/2014/11/21/update-111914-onenote-for-ios-and-mac-prompts-for-subscription-after-update/ After you install the latest Office 365 update, for OneNote for iPad, iPhone, iPod or Mac you receive one of the following error messages when attempting to access notebooks stored on a SharePoint site or on OneDrive for Business:

    "We couldn't find an eligible Office 365 subscription for <account name>"

                                or

    "Subscription Required: To continue using this notebook, activate with an eligible Office 365 subscription."

                          

    An Office 365 Subscription with the full, installed Office applications is now required to be able to access your Notebooks on a SharePoint Server or OneDrive for Business.  We encourage customers to follow the guidance outlined below to continue to access their SharePoint Server notebooks:

     

    Business/Enterprise customers

    OneNote notebooks on SharePoint Online:

    OneNote notebooks on SharePoint Server:

     

    Education customers

    UPDATE 11/19/2014:  On 11/19/2014 we shipped an update for OneNote on iPad, iPhone & Mac to support educational users being able to use SharePoint notebooks. The update is available from the Apple App Store.

     

    A KB article has been published How students and teachers can access OneNote notebooks that are stored in SharePoint or OneDrive for Business

       

    For more information about these changes that were introduced see the following blog. 

     

    ]]>         OneNote for iOS and Mac errors when using Single Sign-on https://docs.microsoft.com/archive/blogs/onenotesupport/onenote-for-ios-and-mac-errors-when-using-single-sign-on Fri, 21 Nov 2014 14:02:31 GMT https://blogs.technet.microsoft.com/onenotesupport/2014/11/21/onenote-for-ios-and-mac-errors-when-using-single-sign-on/ The below article contains information about how to troubleshoot problems with signing in to Office apps for Mac, iPad, iPhone, or iPod Touch by using single sign-on. It provides resources for IT administrators to address reports on Active Directory Federation Services (AD FS) issues that are specific to Office for Apple iOS and Mac platforms. 

    For the latest information: Outlook for Mac & Devices Known Issues

    Knowledge Base Article: https://support.microsoft.com/kb/3015526

    ]]>