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    <title>Telco Insights</title>
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    <item>
      <title>Windows Phone 8 devices coming to Sprint in the U.S.</title>
      <link>https://docs.microsoft.com/archive/blogs/telcoinsights/windows-phone-8-devices-coming-to-sprint-in-the-u-s</link>
      <pubDate>Mon, 01 Jul 2013 10:35:31 GMT</pubDate>
      <dc:creator><![CDATA[telcoblog]]></dc:creator>
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        isPermaLink="false">https://blogs.technet.microsoft.com/telcoinsights/2013/07/01/windows-phone-8-devices-coming-to-sprint-in-the-u-s/</guid>
      <description><![CDATA[Last week, Sprint announced the first two Windows Phone 8 models designed for Sprint&rsquo;s 4G LTE...]]></description>
      <content:encoded><![CDATA[<p><span style="font-size: small;"><span style="font-family: Calibri;">Last week, Sprint announced the first two Windows Phone 8 models designed for Sprint&rsquo;s 4G LTE network, the HTC 8XT and Samsung ATIV S Neo. The phones are expected to go on sale later this summer with the carrier&rsquo;s Truly Unlimited service plans. </span></span></p>
<p><span style="font-family: Calibri; font-size: small;">The HTC 8XT will cost $99.99, while the Samsung ATIV S Neo will be available for $149.99. Both prices assume a new line or eligible upgrade, standard two-year contract, and the use of a $50 mail-in rebate. If you&rsquo;ve been waiting to get your hands on Windows Phone 8, which won this year&rsquo;s PC Magazine </span><a href="http://www.pcmag.com/article2/0,2817,2416521,00.asp" target="_blank"><strong><span style="color: #0000ff; font-family: Calibri; font-size: small;">Readers&rsquo; Choice Award</span></strong></a><span style="font-family: Calibri; font-size: small;"> for best mobile operating system, you can register for news and email updates at </span><a href="http://www.sprint.com/windows8" target="_blank"><strong><span style="color: #0000ff; font-family: Calibri; font-size: small;">www.sprint.com/windows8</span></strong></a><span style="font-size: small;"><span style="font-family: Calibri;">, so you&rsquo;ll know as soon as they&rsquo;re headed to stores.</span></span></p>
<p>For more information, check out the <a href="http://blogs.windows.com/windows_phone/b/windowsphone/archive/2013/06/26/sprint-plans-summer-launch-of-new-windows-phone-8-models-from-htc-samsung.aspx"><span style="color: #0000ff;">Windows Phone blog</span></a> and Sprint&rsquo;s <a href="http://newsroom.sprint.com/article_display.cfm?article_id=11058"><span style="color: #0000ff;">official release</span></a>.</p>]]></content:encoded>
    </item>
    <item>
      <title>Telefónica Touts Commitment to Windows Phone 8 in Key Markets Worldwide</title>
      <link>https://docs.microsoft.com/archive/blogs/telcoinsights/telefnica-touts-commitment-to-windows-phone-8-in-key-markets-worldwide</link>
      <pubDate>Wed, 26 Jun 2013 02:10:00 GMT</pubDate>
      <dc:creator><![CDATA[telcoblog]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/telcoinsights/2013/06/26/telefnica-touts-commitment-to-windows-phone-8-in-key-markets-worldwide/</guid>
      <description><![CDATA[There was big news from Telef&oacute;nica today, as it announced an arrangement to put additional...]]></description>
      <content:encoded><![CDATA[<p><span style="font-size: small;"><span style="font-family: Calibri;">There was big news from Telef&oacute;nica today, as it announced an arrangement to put additional marketing muscle behind Windows Phone 8 devices in the key markets of the U.K., Germany, Spain, Mexico, Brazil and Chile. The enhanced marketing effort, in cooperation with Microsoft, aims to boost the sales of Windows Phone 8 devices and offer an alternative to the current duopoly.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">Telef&oacute;nica is reinforcing its commitment to pave the way for a more competitive market to benefit customers by offering additional options and a more personal smartphone experience with Windows Phone 8 devices. </span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">In addition to Windows Phone 8 devices, Telef&oacute;nica plans to offer its customers enterprise-class productivity and collaboration services with Microsoft Office 365, as well as consumer-facing features such as Skydrive and Xbox in a mobile environment connected to the Internet.</span></span></p>
<p><span style="font-family: Calibri; font-size: small;">For more information, check out the full </span><a href="http://pressoffice.telefonica.com/jsp/base.jsp?contenido=/jsp/home/home.jsp&amp;id=0&amp;idm=eng&amp;pais=1&amp;company="><span style="color: #0000ff; font-family: Calibri; font-size: small;">press release</span></a><span style="font-family: Calibri; font-size: small;">, and for additional information about how Microsoft is helping operators like Telef&oacute;nica grow &amp; differentiate their businesses, please visit </span><a href="http://www.microsoft.com/oc"><span style="color: #0000ff; font-family: Calibri; font-size: small;">www.microsoft.com/oc</span></a><span style="font-family: Calibri; font-size: small;">&nbsp; </span></p>]]></content:encoded>
    </item>
    <item>
      <title>Video: Verizon Enterprise Solutions support for Microsoft Lync and System Center</title>
      <link>https://docs.microsoft.com/archive/blogs/telcoinsights/video-verizon-enterprise-solutions-support-for-microsoft-lync-and-system-center</link>
      <pubDate>Tue, 25 Jun 2013 12:47:23 GMT</pubDate>
      <dc:creator><![CDATA[telcoblog]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/telcoinsights/2013/06/25/video-verizon-enterprise-solutions-support-for-microsoft-lync-and-system-center/</guid>
      <description><![CDATA[Global communications provider Verizon Enterprise Solutions providers support for Microsoft Lync,...]]></description>
      <content:encoded><![CDATA[<p><span style="font-family: Calibri; font-size: small;">Global communications provider </span><a href="http://www.verizonenterprise.com/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Verizon Enterprise Solutions</span></a><span style="font-size: small;"><span style="font-family: Calibri;"> providers support for Microsoft Lync, SharePoint and Exchange applications which customers can deploy either on-premise, within Verizon&rsquo;s cloud environment or using a hybrid approach. Check out the below video to learn more about how Verizon is utilizing System Center management tools for real-time infrastructure and application monitoring, end-user experience monitoring, scheduling and more. </span></span></p>
<p>&nbsp;</p>
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    </item>
    <item>
      <title>Australian Nonprofit Increases Productivity by 50% with Office 365 from Telstra</title>
      <link>https://docs.microsoft.com/archive/blogs/telcoinsights/australian-nonprofit-increases-productivity-by-50-with-office-365-from-telstra</link>
      <pubDate>Thu, 13 Jun 2013 11:45:24 GMT</pubDate>
      <dc:creator><![CDATA[telcoblog]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/telcoinsights/2013/06/13/australian-nonprofit-increases-productivity-by-50-with-office-365-from-telstra/</guid>
      <description><![CDATA[Social service organizations are often asked to do more with less, and that includes getting the...]]></description>
      <content:encoded><![CDATA[<p><span style="font-family: Calibri; font-size: small;">Social service organizations are often asked to do more with less, and that includes getting the most from their IT solutions. </span><a href="http://www.playgroupqld.com.au/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Playgroup Queensland</span></a><span style="font-size: small;"><span style="font-family: Calibri;">, an Australian nonprofit organization supporting families through early childhood programs, was struggling to run its complex operation on its five aging servers. It needed a cost-effective solutions that would be easy to deploy, use and manage, and also needed to serve the 50 percent of employees who were connecting remotely.</span></span></p>
<p><span style="font-family: Calibri; font-size: small;">After investigating its options, Playgroup chose </span><a href="http://www.telstra.com.au/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Telstra</span></a><span style="font-size: small;"><span style="font-family: Calibri;"> to deploy Microsoft Office 365, an integrated, cloud-based suite of Microsoft Office applications based on familiar Microsoft technology the staff knew and trusted. Telstra, Australia&rsquo;s leading telecom and information services company, made it possible for Playgroup Queensland to deploy Office 365 quickly and without issues&mdash;allowing the organization to focus on families in need, rather than the new technology.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">By deploying Office 365, Playgroup avoided upfront server expenditures, reducing annual IT costs by more than one third by the company&rsquo;s estimation. Over the long term, Playgroup stands to benefit from Telstra&rsquo;s single-provider services and easy monthly payment, which helps minimize costs and simplify management. And with the easy to use Office 365 online admin console, the solutions will scale alongside the organization&rsquo;s growth.</span></span></p>
<p>For more information check out the <a href="http://www.microsoft.com/casestudies/Microsoft-Office-365/Playgroup-Queensland/Telstra-Office-365-Solution-Helps-Australian-Organization-Keep-Families-Strong/710000002607"><span style="color: #0000ff;">case study</span></a>, and look for more Office 365 syndication success stories in the coming weeks on Telco Insights.</p>]]></content:encoded>
    </item>
    <item>
      <title>South African IT Firm Chooses Office 365 from Vodacom</title>
      <link>https://docs.microsoft.com/archive/blogs/telcoinsights/south-african-it-firm-chooses-office-365-from-vodacom</link>
      <pubDate>Tue, 11 Jun 2013 13:53:26 GMT</pubDate>
      <dc:creator><![CDATA[telcoblog]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/telcoinsights/2013/06/11/south-african-it-firm-chooses-office-365-from-vodacom/</guid>
      <description><![CDATA[This week on the blog, we will continue to highlight success stories that came out of...]]></description>
      <content:encoded><![CDATA[<p><span style="font-size: small;"><span style="font-family: Calibri;">This week on the blog, we will continue to highlight success stories that came out of Microsoft&rsquo;s second annual Sales and Marketing syndication summit held last month in Madrid, Spain. </span></span></p>
<p><span style="font-family: Calibri; font-size: small;">South Africa&rsquo;s burgeoning IT market is one of the largest in Africa. New technologies are creating new ways of doing business, and IT service providers are looked at as trusted advisors to many small and midsize businesses. Such was the case with </span><a href="http://www.tst.co.za/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Tenth Street Technology</span></a><span style="font-family: Calibri; font-size: small;">, which needed a more reliable and scalable infrastructure to develop customer solutions cost-effectively. After researching solutions and telecom operators, Tenth Street Technology engaged with </span><a href="http://www.vodacombusiness.co.za/corporate/main/home/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Vodacom</span></a><span style="font-size: small;"><span style="font-family: Calibri;"> to implement Microsoft Office 365. </span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;"><a href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/81/52/1376.Vodacom%20logo.jpg" original-url="http://blogs.technet.com/cfs-file.ashx/__key/communityserver-blogs-components-weblogfiles/00-00-00-81-52/1376.Vodacom-logo.jpg"><img src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/81/52/1376.Vodacom%20logo.jpg" original-url="http://blogs.technet.com/resized-image.ashx/__size/550x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-81-52/1376.Vodacom-logo.jpg" alt="" width="107" height="79" border="0" /></a></span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">The implementation was done in two weeks with zero server downtime, with Vodacom helping Tenth Street Technology deploy a comprehensive cloud solutions based on Office 365. The company moved from a traditional telecom system to VoIP and upgraded from on-premises Exchange Server 2007 and Windows Small Business Server 2003 to Exchange Online and Windows Server 2012, with Nokia smartphones running on Windows Phone software.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">With its updated infrastructure, Tenth Street Technology is positioned to make the most of rising opportunities. Improved collaboration and productivity, along with simplified management, provide a solid platform for growth. And Tenth Street Technology sees the low Office 365 monthly fee as a clear bonus for prospective small and midsize business customers.</span></span></p>
<p><span style="font-family: Calibri; font-size: small;">For more information check out the </span><a href="http://www.microsoft.com/casestudies/Microsoft-Office-365/Tenth-Street-Technology/Vodacom-Equips-South-African-IT-Firm-to-Take-On-Growth/710000002609"><span style="color: #0000ff; font-family: Calibri; font-size: small;">case study</span></a><span style="font-size: small;"><span style="font-family: Calibri;">, and look for more Office 365 syndication success stories in the coming weeks on Telco Insights.</span></span></p>]]></content:encoded>
    </item>
    <item>
      <title>Australian Realtor adopts Office 365 from Telstra</title>
      <link>https://docs.microsoft.com/archive/blogs/telcoinsights/australian-realtor-adopts-office-365-from-telstra</link>
      <pubDate>Thu, 06 Jun 2013 11:06:00 GMT</pubDate>
      <dc:creator><![CDATA[telcoblog]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/telcoinsights/2013/06/06/australian-realtor-adopts-office-365-from-telstra/</guid>
      <description><![CDATA[Today we continue our series highlighting operator partners who are syndicating Microsoft Office...]]></description>
      <content:encoded><![CDATA[<p><span style="font-family: Calibri; font-size: small;"><a href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/81/52/7245.Telstra%20logo.png" original-url="http://blogs.technet.com/cfs-file.ashx/__key/communityserver-blogs-components-weblogfiles/00-00-00-81-52/7245.Telstra-logo.png"><img src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/81/52/7245.Telstra%20logo.png" original-url="http://blogs.technet.com/resized-image.ashx/__size/550x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-81-52/7245.Telstra-logo.png" alt="" width="212" height="63" border="0" /></a></span></p>
<p><span style="font-family: Calibri; font-size: small;">T</span><span style="font-family: Calibri; font-size: small;">oday we continue our series highlighting operator partners who are syndicating Microsoft Office 365 to their customers by highlighting </span><a href="http://www.telstra.com.au/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Telstra</span></a><span style="font-size: small;"><span style="font-family: Calibri;">, Australia&rsquo;s leading telecommunications and information services company which is enabling greater productivity for its SMB customers by offering Office 365.</span></span></p>
<p><span style="font-family: Calibri; font-size: small;">Four years of steady growth gave Brisbane-based </span><a href="http://www.calibrerealestate.com.au/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Calibre Real Estate</span></a><span style="font-size: small;"><span style="font-family: Calibri;"> a promising outlook. The company had added 20 new employees and two branch offices. But continued growth and future profitability also meant the need for better IT. Calibre needed a cost-effective way to ensure productivity for its growing, largely mobile staff. Telstra supplied the solution with Office 365&mdash;bringing increased reliability, cost savings, and a scalable platform for growth.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">Calibre engaged Telstra to provide Office 365, an integrated, cloud-based suite of Microsoft Office applications based on familiar Microsoft technology. The solution included Microsoft Exchange Server for email, Microsoft Lync for instant messaging and web conferencing, and Microsoft SharePoint for secure file access.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">Realtors are tied to their mobile devices for communications and transactions, and IT needs to function seamlessly. With Office 365, Calibre gets 24/7 reliability with cloud-hosted email and file-sharing, using almost any Internet-connected device. Whether workers are at the headquarters office, a branch office, or in the field, they can collaborate, hold meetings, and send large files without delay.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">If business continues to expand for Calibre, Office 365 is ready to grow along with the company. The infrastructure can be extended to a new office location in as little as one day, with no additional overhead.</span></span></p>
<p><span style="font-family: Calibri; font-size: small;">For more information check out the </span><a href="http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=710000002250"><span style="color: #0000ff; font-family: Calibri; font-size: small;">case study</span></a><span style="font-size: small;"><span style="font-family: Calibri;">, and look for more Syndication success stories in the coming weeks on Telco Insights.</span></span></p>]]></content:encoded>
    </item>
    <item>
      <title>UK sportswear retailer reduces IT spending by 50% with Office 365 from Vodafone UK</title>
      <link>https://docs.microsoft.com/archive/blogs/telcoinsights/uk-sportswear-retailer-reduces-it-spending-by-50-with-office-365-from-vodafone-uk</link>
      <pubDate>Tue, 04 Jun 2013 09:11:30 GMT</pubDate>
      <dc:creator><![CDATA[telcoblog]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/telcoinsights/2013/06/04/uk-sportswear-retailer-reduces-it-spending-by-50-with-office-365-from-vodafone-uk/</guid>
      <description><![CDATA[This week on the blog, we will continue to highlight success stories that came out of...]]></description>
      <content:encoded><![CDATA[<p><span style="font-family: Calibri; font-size: small;">This week on the blog, we will continue to highlight success stories that came out of Microsoft&rsquo;s second annual Sales and Marketing syndication summit held last month in Madrid, Spain. Telecom service provider </span><a href="http://www.vodafone.co.uk/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Vodafone UK</span></a><span style="font-size: small;"><span style="font-family: Calibri;"> is reducing its customer&rsquo;s business risk and streamlining their IT infrastructure by providing Office 365 and other Windows products. Vodafone UK is able to provide these solutions all while drastically reducing IT spending for customers. </span></span></p>
<p><span style="font-family: Calibri; font-size: small;">UK-based sportswear retailer </span><a href="http://www.musto.com/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Musto Limited</span></a><span style="font-size: small;"><span style="font-family: Calibri;"> was looking to capitalize on a market that was finally crawling out recession, but its communication efforts were continuously undermined by an inefficient email system and spotty mobile collaboration between its 250 employees.&nbsp; All of Musto&rsquo;s customer orders, invoices and credits, and collaboration with a global network of partners take place via email, and Mustro works with manufacturers all around the world sending large files and drawings back and forth between factories and designers. </span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">Musto was using a diverse IT infrastructure including Exchange Server 2003, Apple with Entourage, and Blackberry suite of phone services and handsets backed by a BlackBerry Server. The biggest problems were happing with its Email server, which was unstable and had limited storage capacity - the occasional deletion meant resynchronizing heavily used mailboxes and dropping time on the sales clock. In addition, in order to offer secure data access for their large mobile workforce, Musto resorted to providing employees with USB flash drives in order to cover for email outages and remote access issues.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">Musto contacted its telecommunications provider, Vodafone UK, and were surprised to learn that Vodafone and its partner D R Communications LTD offered an ideal business solution to their email and collaboration problems: Office 365 and Nokia Lumia Windows Phone 8 smartphones running on the Vodafone Network.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;"><a href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/81/52/6116.vodafone_logo.jpg" original-url="http://blogs.technet.com/cfs-file.ashx/__key/communityserver-blogs-components-weblogfiles/00-00-00-81-52/6116.vodafone_5F00_logo.jpg"><img src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/81/52/6116.vodafone_logo.jpg" original-url="http://blogs.technet.com/resized-image.ashx/__size/550x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-81-52/6116.vodafone_5F00_logo.jpg" alt="" width="120" height="108" border="0" /></a></span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">After a smooth implementation of Office 365, Musto had a reliable, user friendly webmail system and the 25 GB storage capacity for each email account gave employees the flexibility needed to send, receive, and manage larger files without problems.&nbsp; Without the need for a virtual private network to access email, Musto&rsquo;s global workforce became more stable and quickened its response times. </span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">This process also simplified and reduced Musto&rsquo;s costs; it only pays one monthly fee for both telecommunications and Office 365 services, reducing their IT spending by 50 percent.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">The change has been so beneficial that Musto is looking to amplify its new infrastructure by implementing other Office 365 collaboration tools like Lync Online, SkyDrive Pro, and SharePoint Online. </span></span></p>
<p><span style="font-family: Calibri; font-size: small;">For more information check out the </span><a href="http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=710000002608"><span style="color: #0000ff; font-family: Calibri; font-size: small;">case study</span></a><span style="font-size: small;"><span style="font-family: Calibri;">, and look for more Office 365 syndication success stories in the coming weeks on Telco Insights.</span></span></p>]]></content:encoded>
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      <title>Telecom Employees' Use and Perceptions of Enterprise Social Tools</title>
      <link>https://docs.microsoft.com/archive/blogs/telcoinsights/telecom-employees-use-and-perceptions-of-enterprise-social-tools</link>
      <pubDate>Thu, 30 May 2013 09:00:00 GMT</pubDate>
      <dc:creator><![CDATA[telcoblog]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/telcoinsights/2013/05/30/telecom-employees-use-and-perceptions-of-enterprise-social-tools/</guid>
      <description><![CDATA[Earlier this week we released global research enterprise social use and perceptions, and all this...]]></description>
      <content:encoded><![CDATA[<p><span style="font-size: small;"><span style="font-family: Calibri;">Earlier this week we released global research <a href="http://www.microsoft.com/en-us/news/download/presskits/enterprisesocial/docs/ESCResearchSumPPT.pdf">enterprise social use and perceptions</a>, and all this week we&rsquo;re diving into specific industries to take a deeper look at the data. Today, we&rsquo;ll see how telecommunications employees responded to the survey. The research, conducted among more than 8,000 information workers in 32 countries, found that 71 percent of telecom employees use social tools for communicating with colleagues, among the highest percentage of all industries surveyed. This makes sense when thinking about the world&rsquo;s top operators, many of which operate in a number of different countries, with many locations in each region. The ability to collaborate quickly and seamlessly is vital to business performance. </span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">Similarly, telecom respondents were among the most likely &ndash; 45 percent &ndash; to feel that their company understands the benefits of social tools. They were also the least likely of all industries surveyed &ndash; 30 percent &ndash; to feel that their management underestimates the benefits of social tools in the workplace.</span></span></p>
<p><span style="font-family: Calibri; font-size: small;">These data points illustrate how important social tools can be to the telecom industry, but to take things a step further, it&rsquo;s also important for operators to use these social tools because they are often providing them as a service to their business customers. For example, many of the world&rsquo;s top operators are syndication partners for Office 365, which includes SharePoint, Lync, and Exchange email. Syndication partners sell, bill, and support Office 365 cloud services, bundled with their existing products to SMB customers. As service providers, they are looked to as trusted advisors to help their customers collaborate and work more effectively, so it only stands to reason that they would be among the leaders in implementing these tools themselves. In fact, earlier this month </span><a href="http://www.microsoft.com/en-us/news/Press/2013/May13/05-16TelefonicaPR.aspx"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Telef&oacute;nica announced</span></a><span style="font-size: small;"><span style="font-family: Calibri;"> that it is deploying Microsoft Office 365 and Yammer as part of a strategic initiative utilizing IT for better business results and a competitive edge.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">In all, undertaking this research has uncovered some compelling insights in to enterprise social tools across industries, and at Microsoft we look forward to working with our customers and partners to help companies transform their businesses and achieve their strategic goals.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">Head over to the Microsoft <a href="http://blogs.technet.com/b/vertical_industries/">Vertical Industries blog</a> to see how workers in the media &amp; publishing and manufacturing&nbsp;industries responded to the survey.</span></span></p>]]></content:encoded>
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      <title>Indian Apparel Maker Enjoys Benefits of Office 365 from Bharti Airtel</title>
      <link>https://docs.microsoft.com/archive/blogs/telcoinsights/indian-apparel-maker-enjoys-benefits-of-office-365-from-bharti-airtel</link>
      <pubDate>Tue, 28 May 2013 13:22:34 GMT</pubDate>
      <dc:creator><![CDATA[telcoblog]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/telcoinsights/2013/05/28/indian-apparel-maker-enjoys-benefits-of-office-365-from-bharti-airtel/</guid>
      <description><![CDATA[Last month Microsoft held its second annual Sales and Marketing syndication summit in Madrid, Spain,...]]></description>
      <content:encoded><![CDATA[<p><span style="font-family: Calibri; font-size: small;">Last month Microsoft held its second annual Sales and Marketing syndication summit in Madrid, Spain, focused on our service provider partners who are syndicating Office 365 to their customers.&nbsp; The summit provided partners a platform to share best practices and hear the latest news and updates around the service and device offers from Microsoft. The syndication partner model enables partners to sell, bill, and support Office 365 cloud services, bundled with their existing products to SMB customers. There were many great success stories that came out of the summit that we&rsquo;ll share in the coming weeks on the blog, starting with </span><a href="http://www.airtel.in/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Bharti Airtel</span></a><span style="font-size: small;"><span style="font-family: Calibri;">, a leading integrated telecommunications company headquartered in New Delhi.</span></span></p>
<p><a href="http://www.clifton.in/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Clifton Trends</span></a><span style="font-size: small;"><span style="font-family: Calibri;">, a manufacturer of western-influenced casual attire, had grown sales by more than 30 percent since the company&rsquo;s founding in 2010 with an emphasis on high quality and affordable prices. But with half of its 25 employees travelling frequently, and partners and customers located throughout India, the company needed a reliable platform for communication and collaboration. Its original system was not no longer sufficient. Access to key business information such as inventory and financial data, customer information, and order status, was hindered by having data stored on individual clients and was putting sales at risk.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">Clifton turned to Bharti Airtel, which it had worked with before, to implement Office 365. Clifton wanted to take advantage of Airtel&rsquo;s broad geographic reach, and was confident in the operator&rsquo;s ability to provide excellent service at a competitive price.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;"><a href="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/81/52/7343.airtel-logo.jpg" original-url="http://blogs.technet.com/cfs-file.ashx/__key/communityserver-blogs-components-weblogfiles/00-00-00-81-52/7343.airtel_2D00_logo.jpg"><img style="margin-right: auto; margin-left: auto; display: block;" src="https://msdnshared.blob.core.windows.net/media/TNBlogsFS/prod.evol.blogs.technet.com/CommunityServer.Blogs.Components.WeblogFiles/00/00/00/81/52/7343.airtel-logo.jpg" original-url="http://blogs.technet.com/resized-image.ashx/__size/550x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-81-52/7343.airtel_2D00_logo.jpg" alt="" width="307" height="117" border="0" /></a></span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">The implementation was complete in only 15 days with no server downtime, and within a month, Clifton noticed an increase in productivity related to more reliable communications and access. Employees could now using their handheld devices from any location, helping them to close deals faster and more easily. Since Airtel administers email remotely, it simplifies the IT for Clifton so employees can focus on sales. </span></span></p>
<p><span style="font-size: small;"><span style="font-family: Calibri;">Thanks to Airtel, Clifton was able to implement enterprise-class email without an enterprise-class budget. It got the solution it needed at an affordable monthly subscription rate, with no upfront infrastructure costs.</span></span></p>
<p><span style="font-family: Calibri; font-size: small;">For more information check out the </span><a href="http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=710000002549"><span style="color: #0000ff; font-family: Calibri; font-size: small;">case study</span></a><span style="font-family: Calibri; font-size: small;">, and look for more Office 365 syndication success stories in the coming weeks on </span><a href="http://blogs.technet.com/b/telcoinsights/"><span style="color: #0000ff; font-family: Calibri; font-size: small;">Telco Insights</span></a><span style="font-size: small;"><span style="font-family: Calibri;">.</span></span></p>]]></content:encoded>
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      <title>Telefonica deploying Office 365 and Yammer to gain competitive edge</title>
      <link>https://docs.microsoft.com/archive/blogs/telcoinsights/telefonica-deploying-office-365-and-yammer-to-gain-competitive-edge</link>
      <pubDate>Thu, 16 May 2013 00:01:00 GMT</pubDate>
      <dc:creator><![CDATA[telcoblog]]></dc:creator>
      <guid
        isPermaLink="false">https://blogs.technet.microsoft.com/telcoinsights/2013/05/16/telefonica-deploying-office-365-and-yammer-to-gain-competitive-edge/</guid>
      <description><![CDATA[Telef&oacute;nica, one of the world&rsquo;s leading telecommunications providers, has more than...]]></description>
      <content:encoded><![CDATA[<p><a href="http://www.telefonica.com/en/about_telefonica/html/quienessomos/quienessomos.shtml">Telef&oacute;nica</a>, one of the world&rsquo;s leading telecommunications providers, has more than 130,000 employees and operates in 25 countries. As of December 2012, Telef&oacute;nica&rsquo;s total number of customers amounted to 315.7 million. Phil Jordan, group CIO at Telef&oacute;nica, is leading a global IT transformation to drive better business results and gain a competitive edge.&nbsp;</p>
<p>As with many telcos, the company is looking to enhance their digital capabilities as the industry races to provide new services to a global customer base. According to Kurt DelBene, president of Microsoft&rsquo;s Office Division, &ldquo;Telef&oacute;nica is a great example of a forward-thinking organization that understands how the cloud can power its business.&rdquo; The company <a href="http://www.microsoft.com/en-us/news/Press/2013/May13/05-16RTelefonicaPR.aspx">announced today</a> that they are deploying Office 365 and Yammer to employees worldwide.</p>
<p>Telef&oacute;nica was looking for a way reduce IT costs and increase agility, enabling employees to focus on development of new products and services instead of IT administration and maintenance. By moving to the cloud with Office 365 and Yammer, Telef&oacute;nica is providing employees with a much faster, intuitive collaboration experience.</p>
<p>In addition, employees can instantly translate conversations into their native language using Yammer&rsquo;s <a href="http://www.microsoft.com/en-us/news/Press/2013/Feb13/02-28MessageTranslationPR.aspx">Translator functionality</a>. Adrian Steel, European production hub lead and global director at Telef&oacute;nica, calls this functionality &ldquo;a massive benefit.&rdquo;&nbsp; Steel says that &ldquo;by automatically converting conversations to a person&rsquo;s native language, Yammer will help our people work more efficiently than ever and focus on delivering superior value to our customers.&rdquo;</p>
<p>For more information about Office 365 and Yammer, visit <a href="http://blogs.office.com/b/microsoft_office_365_blog/archive/2013/05/16/office-365-customer-telefonica.aspx">the Office 365 blog</a>.</p>]]></content:encoded>
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