XBLIG Support

We are trying to create an updated list of users who are having issues logging into their XBLIG account or need other
technical support.  If you are running into a technical or billing issue with XBLIG please send an email to
creators@microsoft.com using one of the subject lines listed below. 

Please use ONLY one of these three subject lines, as we will use these to filter responses. If you have
multiple issues please send one issue per email:

  • ACCOUNT/LOGIN PROBLEM - <Username>
  • PAYMENT PROBLEM - <Username>
  • OTHER SUPPORT REQUEST - <Username>  

In the body of your email include your XBLIGusername and any relevant information. Prior to emailing, please be sure to review the Indie
Games FAQ as it may help in resolving your issue as well: https://xbox.create.msdn.com/en-us/home/faq

Thanks!