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Arial Narrow 10 Gone!

Question

Wednesday, May 17, 2017 8:32 PM

May 17, 2017 I updated my Windows 10, Office 2016 and when I opened my resume with Arial Narrow throughout I received the following message: "There is insufficient memory or disk space. Word cannot display the requested font." Please let me know how I can add Arial Narrow back in or a compatible font.

Thanks,

Kate

All replies (6)

Thursday, May 18, 2017 6:55 AM

Hi Kate,

I suppose your issue causes from
(1) font cache is corrupted:
    Please try to delete a file "C:\Windows\System32\FNTCACHE.DAT".
(2) font files are corrupted:
    if (1) don't have any effect, refer to the article
    How do I restore Windows 10 Default fonts (> ANSWER)
**    https://www.cnet.com/forums/discussions/how-do-i-restore-windows-10-default-fonts/**
    
__________
Ashidacchi


Thursday, May 18, 2017 6:57 AM

Hi Kate,

I suppose your issue causes from
(1) font cache is corrupted:
    Please try to delete a file "C:\Windows\System32\FNTCACHE.DAT".
(2) font files are corrupted:
    if (1) don't have any effect, refer to this article (> ANSWER)
    How do I restore Windows 10 Default fonts
    https://www.cnet.com/forums/discussions/how-do-i-restore-windows-10-default-fonts/
    
___________
Ashidacchi


Thursday, May 18, 2017 9:22 AM | 1 vote

Hi Kate,

Generally, the Office fonts are using the Windows fonts for documents. Please go to the following path:

C:\Windows\Fonts\Arial

Confirm if the Arial Narrow is listed there. If it is missing, you can download the fonts from the following link:

https://www.microsoft.com/typography/fonts/family.aspx

Then install it in C:\Windows\Fonts. If the Fonts exists there, please create a new document in Office, apply this font to text and confirm if the issue persists in new document.

Regards,

Winnie Liang

Please remember to mark the replies as answers if they help.
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Monday, May 7, 2018 11:57 PM

Hi Winnie,

I have clicked on your link but did not find anywhere to download the fonts .. just an extensive list of them.. am I missing something (other than Arial Narrow that is!)  I have just purchased a new Laptop with windows 10 pro and its missing my usual work font.

Regards

Debbie Perry


Wednesday, May 9, 2018 8:28 AM

Although we are one year later than your question, this comment may be helpfull. I experienced the same problem. Upgrading from W7 to W10 everething got well with Office 2013. Then upgrading to Office 2016 the problem appears in Word 2016 and in Excel 2016. The font file is not corrupted. Arial Narrow does not appear in the carpet Windows/Font of W7 neither in W10. The problem is a commercial one. I got Arial Narrow from years, coming trough XP, W17 and W10. But with Office 2016 it seems that MicroSoft is enforcing the payment for proprietary fonts. Hence they are masked in all the softwares. In Excel I got blocks of blank lines but if you click on it you can still see the value in the formula bar.

I tried to install a copy of the font but it did not work either. The solution I found was to buy Arial Narrow from Monotype for 42 euros, download it and install it. In the list of font under Office banners it is called Arial Narrow MT Pro. Then you have to reformat all the occurences of Arial Narrow with that new font in all your documents. It is cimbersome.The bug in Office is that you cannot delete the culprit Arial Narrow and it stil appears as the choice of fonts in Word and Excel.


Monday, November 19, 2018 9:53 PM | 1 vote

This is a reply to

Winnie Liang (MSFT CSG) ' post

I marked your post as useful but going further, I want you to know that I wasn't able to download the Arial Narrow from the given link : 

(https://www.microsoft.com/typography/fonts/family.aspx )

(there was a error 404 in a subsequent page, and I opened a ticket), so I used another link after having searched the internet. (there seems to be plenty of theses links)

The one I used asked me if it would be for personal use, and I said Yes, then I was able to download the font for free. Apparently if you say No there might be a price to pay. 
The link I used was : 

http://fr.allfont.net/download/arial-narrow/

Jean-David Roth also known as MovingMazes