Tutorial: Configure 15Five for automatic user provisioning
The objective of this tutorial is to demonstrate the steps to be performed in 15Five and Azure Active Directory (Azure AD) to configure Azure AD to automatically provision and de-provision users and/or groups to 15Five. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory.
- Create users in 15Five
- Remove users in 15Five when they do not require access anymore
- Keep user attributes synchronized between Azure AD and 15Five
- Provision groups and group memberships in 15Five
- Single sign-on to 15Five (recommended)
The scenario outlined in this tutorial assumes that you already have the following prerequisites:
- An Azure AD tenant .
- A user account in Azure AD with permission to configure provisioning (e.g. Application Administrator, Cloud Application administrator, Application Owner, or Global Administrator).
- A 15Five tenant.
- A user account in 15Five with Admin permissions.
This integration is also available to use from Azure AD US Government Cloud environment. You can find this application in the Azure AD US Government Cloud Application Gallery and configure it in the same way as you do from public cloud.
Step 1. Plan your provisioning deployment
- Learn about how the provisioning service works.
- Determine who will be in scope for provisioning.
- Determine what data to map between Azure AD and 15Five.
Step 2. Configure 15Five to support provisioning with Azure AD
Before configuring 15Five for automatic user provisioning with Azure AD, you will need to enable SCIM provisioning on 15Five.
Sign in to your 15Five Admin Console. Navigate to Features > Integrations.
Click on SCIM 2.0.
Navigate to SCIM integration > Generate OAuth token.
Copy the values for SCIM 2.0 base URL and Access Token. This value will be entered in the Tenant URL and Secret Token field in the Provisioning tab of your 15Five application in the Azure portal.
Step 3. Add 15Five from the Azure AD application gallery
Add 15Five from the Azure AD application gallery to start managing provisioning to 15Five. If you have previously setup 15Five for SSO you can use the same application. However it is recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery here.
Step 4. Define who will be in scope for provisioning
The Azure AD provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user / group. If you choose to scope who will be provisioned to your app based on assignment, you can use the following steps to assign users and groups to the application. If you choose to scope who will be provisioned based solely on attributes of the user or group, you can use a scoping filter as described here.
Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control this by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an attribute based scoping filter.
If you need additional roles, you can update the application manifest to add new roles.
Step 5. Configure automatic user provisioning to 15Five
This section guides you through the steps to configure the Azure AD provisioning service to create, update, and disable users and/or groups in 15Five based on user and/or group assignments in Azure AD.
To configure automatic user provisioning for 15Five in Azure AD:
Sign in to the Azure portal. Select Enterprise Applications, then select All applications.
In the applications list, select 15Five.
Select the Provisioning tab.
Set the Provisioning Mode to Automatic.
Under the Admin Credentials section, input the SCIM 2.0 base URL and Access Token values retrieved earlier in the Tenant URL and Secret Token fields respectively. Click Test Connection to ensure Azure AD can connect to 15Five. If the connection fails, ensure your 15Five account has Admin permissions and try again.
In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox - Send an email notification when a failure occurs.
Under the Mappings section, select Synchronize Azure Active Directory Users to 15Five.
Review the user attributes that are synchronized from Azure AD to 15Five in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in 15Five for update operations. Select the Save button to commit any changes.
Attribute Type active Boolean title String emails[type eq "work"].value String userName String name.givenName String name.familyName String externalId String urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager Reference urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber String urn:ietf:params:scim:schemas:extension:15Five:2.0:User:location String urn:ietf:params:scim:schemas:extension:15Five:2.0:User:startDate String
Under the Mappings section, select Synchronize Azure Active Directory Groups to 15Five.
Review the group attributes that are synchronized from Azure AD to 15Five in the Attribute Mapping section. The attributes selected as Matching properties are used to match the groups in 15Five for update operations. Select the Save button to commit any changes.
Attribute Type externalId String displayName String members Reference
To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.
To enable the Azure AD provisioning service for 15Five, change the Provisioning Status to On in the Settings section.
Define the users and/or groups that you would like to provision to 15Five by choosing the desired values in Scope in the Settings section.
When you are ready to provision, click Save.
This operation starts the initial synchronization of all users and/or groups defined in Scope in the Settings section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Azure AD provisioning service is running.
Step 6. Monitor your deployment
Once you've configured provisioning, use the following resources to monitor your deployment:
- Use the provisioning logs to determine which users have been provisioned successfully or unsuccessfully
- Check the progress bar to see the status of the provisioning cycle and how close it is to completion
- If the provisioning configuration seems to be in an unhealthy state, the application will go into quarantine. Learn more about quarantine states here.
- 15Five does not support soft deletes for users.
- 06/16/2020 - Added support for enterprise extension attribute "Manager" and custom attributes "Location" and "Start Date" for users.
- Managing user account provisioning for Enterprise Apps.
- What is application access and single sign-on with Azure Active Directory?