Tutorial: Configure Kno2fy for automatic user provisioning
This tutorial describes the steps you need to perform in both Kno2fy and Microsoft Entra ID to configure automatic user provisioning. When configured, Microsoft Entra ID automatically provisions and de-provisions users and groups to Kno2fy using the Microsoft Entra provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.
- Create users in Kno2fy.
- Remove users in Kno2fy when they do not require access anymore.
- Keep user attributes synchronized between Microsoft Entra ID and Kno2fy.
- Provision groups and group memberships in Kno2fy
- Single sign-on to Kno2fy (recommended).
The scenario outlined in this tutorial assumes that you already have the following prerequisites:
- A Microsoft Entra tenant
- A user account in Microsoft Entra ID with permission to configure provisioning (for example, Application Administrator, Cloud Application administrator, Application Owner, or Global Administrator).
- One or more Kno2 organizations that have the provisioning service enabled.
- A Kno2 administrator account with permission to manage the organizations that should have their users managed through Microsoft Entra ID.
Step 1: Plan your provisioning deployment
- Learn about how the provisioning service works.
- Determine who will be in scope for provisioning.
- Determine what data to map between Microsoft Entra ID and Kno2fy.
Step 2: Configure Kno2fy to support provisioning with Microsoft Entra ID
- Provisioning with Microsoft Entra ID is intended for use with Single Sign on using Microsoft Entra ID as the Identity Provider. Enable Single Sign on for the Kno2fy Application in Microsoft Entra ID and add the Microsoft Entra identity Provider by adding the appropriate issuer value in the Kno2 settings for your organization(s).
- A Kno2 team member will assist in acquiring a provisioning token and the URL for use with the service. Save these values for use in Step 5.
Step 3: Add Kno2fy from the Microsoft Entra application gallery
Add Kno2fy from the Microsoft Entra application gallery to start managing provisioning to Kno2fy. If you have previously setup Kno2fy for SSO you can use the same application. However it's recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery here.
Step 4: Define who will be in scope for provisioning
The Microsoft Entra provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user / group. If you choose to scope who will be provisioned to your app based on assignment, you can use the following steps to assign users and groups to the application. If you choose to scope who will be provisioned based solely on attributes of the user or group, you can use a scoping filter as described here.
Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control this by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an attribute based scoping filter.
If you need more roles, you can update the application manifest to add new roles.
Step 5: Configure automatic user provisioning to Kno2fy
This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users and/or groups in TestApp based on user and/or group assignments in Microsoft Entra ID.
To configure automatic user provisioning for Kno2fy in Microsoft Entra ID:
Browse to Identity > Applications > Enterprise applications
In the applications list, select Kno2fy.
Select the Provisioning tab.
Set the Provisioning Mode to Automatic.
Under the Admin Credentials section, input your Kno2fy Tenant URL and Secret Token. Click Test Connection to ensure Microsoft Entra ID can connect to Kno2fy. If the connection fails, ensure your Kno2fy account has Admin permissions and try again.
In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and select the Send an email notification when a failure occurs check box.
Under the Mappings section, select Synchronize Microsoft Entra users to Kno2fy.
Review the user attributes that are synchronized from Microsoft Entra ID to Kno2fy in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in Kno2fy for update operations. If you choose to change the matching target attribute, you'll need to ensure that the Kno2fy API supports filtering users based on that attribute. Select the Save button to commit any changes.
Attribute Type Supported for filtering Required by Kno2fy userName String ✓ ✓ active Boolean ✓ displayName String ✓ emails[type eq "work"].value String ✓ name.givenName String ✓ name.familyName String ✓
Under the Mappings section, select Synchronize Microsoft Entra groups to Kno2fy.
Review the group attributes that are synchronized from Microsoft Entra ID to Kno2fy in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the groups in Kno2fy for update operations. Select the Save button to commit any changes.
Attribute Type Supported for filtering Required by Kno2fy displayName String ✓ ✓ members Reference
To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.
To enable the Microsoft Entra provisioning service for Kno2fy, change the Provisioning Status to On in the Settings section.
Define the users and/or groups that you would like to provision to Kno2fy by choosing the desired values in Scope in the Settings section.
When you're ready to provision, click Save.
This operation starts the initial synchronization cycle of all users and groups defined in Scope in the Settings section. The initial cycle takes longer to perform than subsequent cycles, which occur approximately every 40 minutes as long as the Microsoft Entra provisioning service is running.
Step 6: Monitor your deployment
Once you've configured provisioning, use the following resources to monitor your deployment:
- Use the provisioning logs to determine which users have been provisioned successfully or unsuccessfully
- Check the progress bar to see the status of the provisioning cycle and how close it's to completion
- If the provisioning configuration seems to be in an unhealthy state, the application goes into quarantine. Learn more about quarantine states here.
- Managing user account provisioning for Enterprise Apps
- What is application access and single sign-on with Microsoft Entra ID?