Tutorial: Azure Active Directory single sign-on (SSO) integration with Lucidchart

In this tutorial, you'll learn how to integrate Lucidchart with Azure Active Directory (Azure AD). When you integrate Lucidchart with Azure AD, you can:

  • Control in Azure AD who has access to Lucidchart.
  • Enable your users to be automatically signed-in to Lucidchart with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.


To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • Lucidchart single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Azure AD SSO in a test environment.

To configure the integration of Lucidchart into Azure AD, you need to add Lucidchart from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type Lucidchart in the search box.
  6. Select Lucidchart from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Azure AD SSO for Lucidchart

Configure and test Azure AD SSO with Lucidchart using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in Lucidchart.

To configure and test Azure AD SSO with Lucidchart, perform the following steps:

  1. Configure Azure AD SSO - to enable your users to use this feature.
  2. Configure Lucidchart SSO - to configure the single sign-on settings on application side.
  3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the Lucidchart application integration page, find the Manage section and select single sign-on.

  2. On the Select a single sign-on method page, select SAML.

  3. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration section, enter the values for the following fields:

    In the Sign-on URL text box, type the URL as: https://chart2.office.lucidchart.com/saml/sso/azure

  5. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.

    The Certificate download link

  6. On the Set up Lucidchart section, copy the appropriate URL(s) as per your requirement.

    Copy configuration URLs

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called B.Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter B.Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Lucidchart.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.
  2. In the applications list, select Lucidchart.
  3. In the app's overview page, find the Manage section and select Users and groups.
  4. Select Add user, then select Users and groups in the Add Assignment dialog.
  5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
  6. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
  7. In the Add Assignment dialog, click the Assign button.

Configure Lucidchart SSO

  1. In a different web browser window, log into your Lucidchart company site as an administrator.

  2. In the menu on the top, click Team.


  3. Click Applications > Manage SAML.

    Manage SAML

  4. On the SAML Authentication Settings dialog page, perform the following steps:

    a. Select Enable SAML Authentication, and then click Optional.

    SAML Authentication Settings

    b. In the Domain textbox, type your domain, and then click Change Certificate.

    Change Certificate

    c. Open your downloaded metadata file, copy the content, and then paste it into the Upload Metadata textbox.

    Upload Metadata

    d. Select Automatically Add new users to the team, and then click Save changes.

    Save Changes

Create Lucidchart test user

There is no action item for you to configure user provisioning to Lucidchart. When an assigned user tries to log into Lucidchart using the access panel, Lucidchart checks whether the user exists.

If there is no user account available yet, it is automatically created by Lucidchart.

Test SSO

In this section, you test your Azure AD single sign-on configuration with following options.

  • Click on Test this application in Azure portal. This will redirect to Lucidchart Sign-on URL where you can initiate the login flow.

  • Go to Lucidchart Sign-on URL directly and initiate the login flow from there.

  • You can use Microsoft My Apps. When you click the Lucidchart tile in the My Apps, you should be automatically signed in to the Lucidchart for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure the Lucidchart you can enforce session controls, which protect exfiltration and infiltration of your organization’s sensitive data in real-time. Session controls extend from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.