Tutorial: Configure Maptician for automatic user provisioning

This tutorial describes the steps you need to perform in both Maptician and Azure Active Directory (Azure AD) to configure automatic user provisioning. When configured, Azure AD automatically provisions and de-provisions users and groups to Maptician using the Azure AD Provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory.

Capabilities Supported

  • Create users in Maptician
  • Remove users in Maptician when they do not require access anymore
  • Keep user attributes synchronized between Azure AD and Maptician
  • Single sign-on to Maptician (recommended).

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following prerequisites:

  • An Azure AD tenant
  • A user account in Azure AD with permission to configure provisioning (for example, Application Administrator, Cloud Application administrator, Application Owner, or Global Administrator).
  • A Maptician tenant.
  • A user account in Maptician with Admin permissions.

Step 1. Plan your provisioning deployment

  1. Learn about how the provisioning service works.
  2. Determine who will be in scope for provisioning.
  3. Determine what data to map between Azure AD and Maptician.

Step 2. Configure Maptician to support provisioning with Azure AD

You can begin the process of connecting your Maptician environment to Azure AD provisioning and single sign-on (SSO) by reaching out to the Maptician support team support@maptician.com or directly with your Maptician account manager. You will be provided a document that will contain your Tenant URL, along with a Secret Token. Maptician support team members can assist you with setting up this integration and are available to answer any questions about its configuration or use.

Add Maptician from the Azure AD application gallery to start managing provisioning to Maptician. If you have previously setup Maptician for SSO, you can use the same application. However it is recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery here.

Step 4. Define who will be in scope for provisioning

The Azure AD provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user / group. If you choose to scope who will be provisioned to your app based on assignment, you can use the following steps to assign users and groups to the application. If you choose to scope who will be provisioned based solely on attributes of the user or group, you can use a scoping filter as described here.

  • Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control this by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an attribute based scoping filter.

  • If you need additional roles, you can update the application manifest to add new roles.

Step 5. Configure automatic user provisioning to Maptician

This section guides you through the steps to configure the Azure AD provisioning service to create, update, and disable users and/or groups in Maptician based on user and/or group assignments in Azure AD.

To configure automatic user provisioning for Maptician in Azure AD:

  1. Sign in to the Azure portal. Select Enterprise Applications, then select All applications.

    Enterprise applications blade

  2. In the applications list, select Maptician.

    The Maptician link in the Applications list

  3. Select the Provisioning tab.

    Provisioning tab

  4. Set the Provisioning Mode to Automatic.

    Provisioning tab automatic

  5. In the Admin Credentials section, input your Maptician Tenant URL and Secret Token. Click Test Connection to ensure Azure AD can connect to Maptician. If the connection fails, ensure your Maptician account has Admin permissions and try again.

    Token

  6. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and select the Send an email notification when a failure occurs check box.

    Notification Email

  7. Select Save.

  8. In the Mappings section, select Synchronize Azure Active Directory Users to Maptician.

  9. Review the user attributes that are synchronized from Azure AD to Maptician in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in Maptician for update operations. If you choose to change the matching target attribute, you will need to ensure that the Maptician API supports filtering users based on that attribute. Select the Save button to commit any changes.

    Attribute Type Supported for filtering
    userName String
    emails[type eq "work"].value String
    active Boolean
    title String
    userType String
    name.givenName String
    name.familyName String
    addresses[type eq "work"].locality String
    addresses[type eq "work"].region String
    phoneNumbers[type eq "work"].value String
    phoneNumbers[type eq "mobile"].value String
    externalId String
    urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber String
    urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:organization String
    urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department String
  10. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  11. To enable the Azure AD provisioning service for Maptician, change the Provisioning Status to On in the Settings section.

    Provisioning Status Toggled On

  12. Define the users and/or groups that you would like to provision to Maptician by choosing the desired values in Scope in the Settings section.

    Provisioning Scope

  13. When you are ready to provision, click Save.

    Saving Provisioning Configuration

This operation starts the initial synchronization cycle of all users and groups defined in Scope in the Settings section. The initial cycle takes longer to perform than subsequent cycles, which occur approximately every 40 minutes as long as the Azure AD provisioning service is running.

Step 6. Monitor your deployment

Once you've configured provisioning, use the following resources to monitor your deployment:

  • Use the provisioning logs to determine which users have been provisioned successfully or unsuccessfully
  • Check the progress bar to see the status of the provisioning cycle and how close it is to completion
  • If the provisioning configuration seems to be in an unhealthy state, the application will go into quarantine. Learn more about quarantine states here.

More resources

Next steps