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Tutorial: Microsoft Entra integration with MobileIron

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In this tutorial, you'll learn how to integrate MobileIron with Microsoft Entra ID. When you integrate MobileIron with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to MobileIron.
  • Enable your users to be automatically signed in to MobileIron with their Microsoft Entra accounts.
  • Manage your accounts in one central location: the Azure portal.

Prerequisites

To get started, you need the following items:

  • A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
  • MobileIron single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Microsoft Entra single sign-on in a test environment.

  • MobileIron supports SP and IDP initiated SSO.

To configure the integration of MobileIron into Microsoft Entra ID, you need to add MobileIron from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type MobileIron in the search box.
  4. Select MobileIron from the results, and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for MobileIron

Configure and test Microsoft Entra SSO with MobileIron, by using a test user called B.Simon. For SSO to work, you need to establish a linked relationship between a Microsoft Entra user and the related user in MobileIron.

To configure and test Microsoft Entra SSO with MobileIron, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with Britta Simon.
    2. Assign the Microsoft Entra test user - to enable Britta Simon to use Microsoft Entra single sign-on.
  2. Configure MobileIron SSO - to configure the Single Sign-On settings on application side.
    1. Create MobileIron test user - to have a counterpart of Britta Simon in MobileIron that is linked to the Microsoft Entra representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

In this section, you enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > MobileIron application integration page, find the Manage section and select Single Sign-On.

  3. On the Select a Single Sign-On Method page, select SAML.

  4. On the Set up Single Sign-On with SAML page, select the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  5. On the Basic SAML Configuration section, perform the following steps if you wish to configure the application in IDP initiated mode:

    a. In the Identifier text box, type a URL using the following pattern: https://www.MobileIron.com/<key>

    b. In the Reply URL text box, type a URL using the following pattern: https://<host>.MobileIron.com/saml/SSO/alias/<key>

    c. Click Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:

    In the Sign-on URL text box, type a URL using the following pattern: https://<host>.MobileIron.com/user/login.html

    Note

    These values are not real. Update these values with the actual Identifier, Reply URL, and Sign-On URL. You will get the values of key and host from the ​administrative​ ​portal of MobileIron which is explained later in the tutorial.

  6. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.

    The Certificate download link

Create a Microsoft Entra test user

In this section, you create a test user called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra test user

In this section, you enable B.Simon to use Azure single sign-on by granting access to MobileIron.

  1. Browse to Identity > Applications > Enterprise applications.
  2. In the applications list, select MobileIron.
  3. In the app's overview page, find the Manage section, and select Users and groups.
  4. Select Add user. Then, in the Add Assignment dialog box, select Users and groups.
  5. In the Users and groups dialog box, select B.Simon from the list of users. Then choose Select at the bottom of the screen.
  6. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
  7. In the Add Assignment dialog box, select Assign.

Configure MobileIron SSO

  1. In a different web browser window, log in to your MobileIron company site as an administrator.

  2. Go to Admin > Identity and select Microsoft Entra ID option in the Info on Cloud IDP Setup field.

    Screenshot shows the Admin tab of MobileIron site with Identity selected.

  3. Copy the values of Key and Host and paste them to complete the URLs in the Basic SAML Configuration section in Azure portal.

    Screenshot shows the Setting Up SAML option with a key and host value.

  4. In the Export​​ ​metadata​ file ​from​ ​A​AD​ and import to MobileIron Cloud Field click Choose File to upload the downloaded metadata from Azure portal. Click Done once uploaded.

    Configure Single Sign-On admin metadata button

Create MobileIron test user

To enable Microsoft Entra users to log in to MobileIron, they must be provisioned into MobileIron.
In the case of MobileIron, provisioning is a manual task.

To provision a user account, perform the following steps:

  1. Log in to your MobileIron company site as an administrator.

  2. Go to Users and Click on Add > Single User.

    Configure Single Sign-On user button

  3. On the “Single User” dialog page, perform the following steps:

    Configure Single Sign-On user add button

    a. In E-mail Address text box, enter the email of user like brittasimon@contoso.com.

    b. In First Name text box, enter the first name of user like Britta.

    c. In Last Name text box, enter the last name of user like Simon.

    d. Click Done.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated:

  • Click on Test this application, this will redirect to MobileIron Sign on URL where you can initiate the login flow.

  • Go to MobileIron Sign-on URL directly and initiate the login flow from there.

IDP initiated:

  • Click on Test this application, and you should be automatically signed in to the MobileIron for which you set up the SSO.

You can also use Microsoft My Apps to test the application in any mode. When you click the MobileIron tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the MobileIron for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure the MobileIron you can enforce session controls, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session controls extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.