Tutorial: Azure Active Directory single sign-on (SSO) integration with New Relic by Account

In this tutorial, you'll learn how to integrate New Relic by Account with Azure Active Directory (Azure AD). When you integrate New Relic by Account with Azure AD, you can:

• Control in Azure AD who has access to New Relic by Account.
• Enable your users to be automatically signed-in to New Relic by Account with their Azure AD accounts.
• Manage your accounts in one central location - the Azure portal.

Note

This document is only relevant if you're using the Original User Model in New Relic. Please refer to New Relic (By Organization) if you're using New Relic's newer user model.

Prerequisites

To get started, you need the following items:

• An Azure AD subscription. If you don't have a subscription, you can get a free account.
• New Relic by Account single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Azure AD SSO in a test environment.

• New Relic by Account supports SP initiated SSO
• New Relic supports automated user provisioning and deprovisioning (recommended).

Add New Relic by Account from the gallery

To configure the integration of New Relic by Account into Azure AD, you need to add New Relic by Account from the gallery to your list of managed SaaS apps.

1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
2. On the left navigation pane, select the Azure Active Directory service.
3. Navigate to Enterprise Applications and then select All Applications.
4. To add new application, select New application.
5. In the Add from the gallery section, type New Relic by Account in the search box.
6. Select New Relic by Account from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Azure AD SSO for New Relic by Account

Configure and test Azure AD SSO with New Relic by Account using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in New Relic by Account.

To configure and test Azure AD SSO with New Relic by Account, perform the following steps:

1. Configure Azure AD SSO - to enable your users to use this feature.
   • Create an Azure AD test user - to test Azure AD single sign-on with B.Simon.
   • Assign the Azure AD test user - to enable B.Simon to use Azure AD single sign-on.
2. Configure New Relic by Account SSO - to configure the single sign-on settings on application side.
   • Create New Relic by Account test user - to have a counterpart of B.Simon in New Relic by Account that is linked to the Azure AD representation of user.
3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

1. In the Azure portal, on the New Relic by Account application integration page, find the Manage section and select single sign-on.

2. On the Select a single sign-on method page, select SAML.

3. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

   

4. On the Basic SAML Configuration section, perform the following steps:

   a. In the Sign on URL text box, type the URL using the following pattern:

   https://rpm.newrelic.com:443/accounts/{acc_id}/sso/saml/finalize - Be sure to substitute acc_id with your own Account ID of New Relic by Account.

   b. In the Identifier (Entity ID) text box, type the URL: rpm.newrelic.com

5. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Certificate (Base64) from the given options as per your requirement and save it on your computer.

   

6. On the Set up New Relic by Account section, copy the appropriate URL(s) as per your requirement.

   

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called B.Simon.

1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
2. Select New user at the top of the screen.
3. In the User properties, follow these steps:
   1. In the Name field, enter B.Simon.
   2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
   3. Select the Show password check box, and then write down the value that's displayed in the Password box.
   4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to New Relic by Account.

1. In the Azure portal, select Enterprise Applications, and then select All applications.
2. In the applications list, select New Relic by Account.
3. In the app's overview page, find the Manage section and select Users and groups.
4. Select Add user, then select Users and groups in the Add Assignment dialog.
5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
6. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
7. In the Add Assignment dialog, click the Assign button.

Configure New Relic by Account SSO

1. In a different web browser window, sign on to your New Relic by Account company site as administrator.

2. In the menu on the top, click Account Settings.

   

3. Click the Security and authentication tab, and then click the Single sign on tab.

   

4. On the SAML dialog page, perform the following steps:

   

   a. Click Choose File to upload your downloaded Azure Active Directory certificate.

   b. In the Remote login URL textbox, paste the value of Login URL, which you have copied from Azure portal.

   c. In the Logout landing URL textbox, paste the value of Logout URL, which you have copied from Azure portal.

   d. Click Save my changes.

Create New Relic by Account test user

1. Sign into your New Relic by Account company site as administrator.

2. In the menu on the top, click Account Settings.

   

3. In the Account pane on the left side, click Summary, and then click Add user.

   

4. On the Active users dialog, perform the following steps:

   

   a. In the Email textbox, type the email address of a valid Azure Active Directory user you want to provision.

   b. As Role select User.

   c. Click Add this user.

Note

You can use any other New Relic by Account user account creation tools or APIs provided by New Relic by Account to provision Azure AD user accounts.

Test SSO

In this section, you test your Azure AD single sign-on configuration with following options.

• Click on Test this application in Azure portal. This will redirect to New Relic by Account Sign-on URL where you can initiate the login flow.

• Go to New Relic by Account Sign-on URL directly and initiate the login flow from there.

• You can use Microsoft My Apps. When you click the New Relic by Account tile in the My Apps, this will redirect to New Relic by Account Sign-on URL. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure New Relic by Account you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.