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Tutorial: Microsoft Entra single sign-on (SSO) integration with TickitLMS Learn

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In this tutorial, you'll learn how to integrate TickitLMS Learn with Microsoft Entra ID. When you integrate TickitLMS Learn with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to TickitLMS Learn.
  • Enable your users to be automatically signed-in to TickitLMS Learn with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

Prerequisites

To get started, you need the following items:

  • A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
  • TickitLMS Learn single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Microsoft Entra SSO in a test environment.

  • TickitLMS Learn supports SP and IDP initiated SSO

To configure the integration of TickitLMS Learn into Microsoft Entra ID, you need to add TickitLMS Learn from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type TickitLMS Learn in the search box.
  4. Select TickitLMS Learn from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for TickitLMS Learn

Configure and test Microsoft Entra SSO with TickitLMS Learn using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in TickitLMS Learn.

To configure and test Microsoft Entra SSO with TickitLMS Learn, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
    2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
  2. Configure TickitLMS Learn SSO - to configure the single sign-on settings on application side.
    1. Create TickitLMS Learn test user - to have a counterpart of B.Simon in TickitLMS Learn that is linked to the Microsoft Entra representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > TickitLMS Learn > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  5. On the Basic SAML Configuration section, the user does not have to perform any step as the app is already pre-integrated with Azure.

  6. Click Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:

    In the Sign-on URL text box, type the URL: https://learn.tickitlms.com/sso/login

  7. Click Save.

  8. TickitLMS Learn application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. The following screenshot shows the list of default attributes.

    image

  9. In addition to above, TickitLMS Learn application expects few more attributes to be passed back in SAML response which are shown below. These attributes are also pre populated but you can review them as per your requirements.

    Name Source Attribute
    samlaccount user.samlaccount
    employeeid user.employeeid
    role user.role
    department user.department
    reportsto user.reportsto

    Note

    TickitLMS Learn expects roles for users assigned to the application. Please set up these roles in Microsoft Entra ID so that users can be assigned the appropriate roles. To understand how to configure roles in Microsoft Entra ID, see here.

  10. On the Set up single sign-on with SAML page, In the SAML Signing Certificate section, click copy button to copy App Federation Metadata Url and save it on your computer.

    The Certificate download link

Create a Microsoft Entra test user

In this section, you'll create a test user called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra test user

In this section, you'll enable B.Simon to use single sign-on by granting access to TickitLMS Learn.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > TickitLMS Learn.
  3. In the app's overview page, find the Manage section and select Users and groups.
  4. Select Add user, then select Users and groups in the Add Assignment dialog.
  5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
  6. If you have setup the roles as explained in the above, you can select it from the Select a role dropdown.
  7. In the Add Assignment dialog, click the Assign button.

Configure TickitLMS Learn SSO

To configure single sign-on on TickitLMS Learn side, you need to send the App Federation Metadata Url to TickitLMS Learn support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create TickitLMS Learn test user

In this section, you create a user called Britta Simon in TickitLMS Learn. Work with TickitLMS Learn support team to add the users in the TickitLMS Learn platform. Users must be created and activated before you use single sign-on.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated:

  • Click on Test this application, this will redirect to TickitLMS Learn Sign on URL where you can initiate the login flow.

  • Go to TickitLMS Learn Sign-on URL directly and initiate the login flow from there.

IDP initiated:

  • Click on Test this application, and you should be automatically signed in to the TickitLMS Learn for which you set up the SSO

You can also use Microsoft My Apps to test the application in any mode. When you click the TickitLMS Learn tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the TickitLMS Learn for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure TickitLMS Learn you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.