Combine LUIS and question answering capabilities


LUIS will be retired on October 1st 2025 and starting April 1st 2023 you will not be able to create new LUIS resources. We recommend migrating your LUIS applications to conversational language understanding to benefit from continued product support and multilingual capabilities.

Cognitive Services provides two natural language processing services, Language Understanding (LUIS) and question answering, each with a different purpose. Understand when to use each service and how they complement each other.

Natural language processing (NLP) allows your client application, such as a chat bot, to work with your users' natural language.

When to use each feature

LUIS and question answering solve different problems. LUIS determines the intent of a user's text (known as an utterance), while question answering determines the answer to a user's text (known as a query).

To pick the correct service, you need to understand the user text coming from your client application, and what information it needs to get from the Cognitive Service features.

As an example, if your chat bot receives the text "How do I get to the Human Resources building on the Seattle north campus", use the table below to understand how each service works with the text.

Service Client application determines
LUIS Determines user's intention of text - the service doesn't return the answer to the question. For example, this text would be classified as matching a "FindLocation" intent.
Question answering Returns the answer to the question from a custom knowledge base. For example, this text would be determined as a question, with the static text answer being "Get on the #9 bus and get off at Franklin street".

Create an orchestration project

Orchestration helps you connect more than one project and service together. Each connection in the orchestration is represented by a type and relevant data. The intent needs to have a name, a project type (LUIS, question answering, or conversational language understanding, and a project you want to connect to by name.

You can use orchestration workflow to create new orchestration projects. See orchestration workflow for more information.

Set up orchestration between Cognitive Services features

To use an orchestration project to connect LUIS, question answering, and conversational language understanding, you need:


LUIS can be used with Orchestration projects in West Europe only, and requires the authoring resource to be a Language resource. You can either import the application in the West Europe Language resource or change the authoring resource from the portal.

Change a LUIS resource to a language resource:

You need to follow the following steps to change LUIS authoring resource to a Language resource

  1. Log in to the LUIS portal .
  2. From the list of LUIS applications, select the application you want to change to a Language resource.
  3. From the menu at the top of the screen, select Manage.
  4. From the left Menu, select Azure resource
  5. Select Authoring resource , then change your LUIS authoring resource to the Language resource.

A screenshot showing how to change your authoring resource using the LUIS portal.

Next steps