Subscribe to Job Router events

This guide outlines the steps to set up a subscription for Job Router events and how to receive them.

For more details on Event Grid, see the Event Grid documentation.

Important

Functionality described on this section is currently in private preview. Private preview includes access to SDKs and documentation for testing purposes that are not yet available publicly. Apply to become an early adopter by filling out the form for preview access to Azure Communication Services.

Prerequisites

• An Azure account with an active subscription. Create an account for free.
• A deployed Communication Services resource. Create a Communication Services resource.
• Optional: Complete the quickstart to get started with Job Router

Create an Event Grid subscription

Note

Since Job Router is still in preview, the events are not included in the portal UI. You have to use an Azure Resource Manager (ARM) template to create a subscription that references them.

This template deploys an Event Grid subscription on a Storage Queue for Job Router events. If the storage account, queue or system topic doesn't exist, they'll be created as well.

Parameters

• Azure Communication Services Resource Name: The name of your Azure Communication Services resource. For example, if the endpoint to your resource is https://contoso.communication.azure.net, then set to contoso.
• Storage Name: The name of your Azure Storage Account. If it doesn't exist, it will be created.
• Event Sub Name: The name of the event subscription to create.
• System Topic Name: If you have existing event subscriptions on your Azure Communication Services resource, find the System Topic name in the Events tab of your Azure Communication Services resource. Otherwise, specify a unique name such as the Azure Communication Services resource name itself.
• Queue Name: The name of your Queue within your Storage Account. If it doesn't exist, it will be created.

Deployed resources

The following resources are deployed as part of the solution

• Storage Account: If the storage account name doesn't exist.
• Storage Queue: If the queue doesn't exist within the storage account.
• Event Grid System Topic: If the topic doesn't exist.
• Event Grid Subscription: A subscription for all Job Router events on the storage queue.

Quick-start: Receive Event Grid events via an Azure Storage Queue

Create a new C# application

In a console window (such as cmd, PowerShell, or Bash), use the dotnet new command to create a new console app with the name EventReceiver. This command creates a simple "Hello World" C# project with a single source file: Program.cs.

dotnet new console -o EventReceiver

Change your directory to the newly created app folder and use the dotnet build command to compile your application.

cd EventReceiver
dotnet build

Install the packages

Install the Azure Storage Queues and Event Grid packages.

dotnet add package Azure.Storage.Queues
dotnet add package Azure.Messaging.EventGrid

Receive messages from the queue

Copy the following code snippet and paste into source file: Program.cs

using Azure.Storage.Queues;
using Azure.Messaging.EventGrid;

// For more detailed tutorials on storage queues, see: https://learn.microsoft.com/azure/storage/queues/storage-tutorial-queues

var queueClient = new QueueClient("<Storage Account Connection String>", "router-events");

while (true)
{
    var msg = await queueClient.ReceiveMessageAsync();
    if (msg.Value == null)
    {
        await Task.Delay(TimeSpan.FromSeconds(1));
        continue;
    }
    var json = Convert.FromBase64String(msg.Value.Body.ToString());
    var evt = EventGridEvent.Parse(BinaryData.FromBytes(json));

    Console.WriteLine($"Received event: {evt.EventType} - {evt.Subject} - {evt.Data}");

    await queueClient.DeleteMessageAsync(msg.Value.MessageId, msg.Value.PopReceipt);
}

Run the code

Run the application from your application directory with the dotnet run command.

dotnet run

Events Catalog

Events	Subdomain	Description
RouterJobReceived	Job	A new job was created for routing
RouterJobClassified	Job	The classification policy was applied to a job
RouterJobQueued	Job	A job has been successfully enqueued
RouterJobClassificationFailed	Job	Router failed to classify job using classification policy
RouterJobCompleted	Job	A job was completed and enters wrap-up
RouterJobClosed	Job	A job was closed and wrap-up is finished
RouterJobCancelled	Job	A job was canceled
RouterJobExceptionTriggered	Job	A job exception has been triggered
RouterJobWorkerSelectorsExpired	Job	One or more worker selectors on a job have expired
RouterWorkerOfferIssued	Worker	A job was offered to a worker
RouterWorkerOfferAccepted	Worker	An offer to a worker was accepted
RouterWorkerOfferDeclined	Worker	An offer to a worker was declined
RouterWorkerOfferRevoked	Worker	An offer to a worker was revoked
RouterWorkerOfferExpired	Worker	An offer to a worker has expired
RouterWorkerRegistered	Worker	A worker has been registered
RouterWorkerDeregistered	Worker	A worker has been deregistered

Router Events

Microsoft.Communication.RouterJobReceived

Back to Event Catalog

{
  "id": "acdf8fa5-8ab4-4a65-874a-c1d2a4a97f2e",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "job/{job-id}/channel/{channel-id}",
  "data": {
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "jobStatus": "PendingClassification",
    "channelId": "FooVoiceChannelId",
    "classificationPolicyId": "test-policy",
    "queueId": "queue-id",
    "priority": 0,
    "labels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "tags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "requestedWorkerSelectors": [
      {
        "key": "string",
        "labelOperator": "equal",
        "value": 5,
        "ttl": "P3Y6M4DT12H30M5S"
      }
    ]
  },
  "eventType": "Microsoft.Communication.RouterJobReceived",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
jobId	string	❌
channelReference	string	❌
jobStatus	enum	❌	Possible values PendingClassification Queued	When a this event is sent out, classification process is yet to have been executed or job was created with an associated queueId.
channelId	string	❌
classificationPolicyId	string	✔️		null when queueId is specified for a job
queueId	string	✔️		null when classificationPolicyId is specified for a job
priority	int	✔️		Null when classificationPolicyId is specified. Non-null value in case of direct queue assignment.
labels	Dictionary<string, object>	✔️		Based on user input
tags	Dictionary<string, object>	✔️		Based on user input
requestedWorkerSelectors	List<WorkerSelector>	✔️		Based on user input

Microsoft.Communication.RouterJobClassified

Back to Event Catalog

{
  "id": "b6d8687a-5a1a-42ae-b8b5-ff7ec338c872",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "job/{job-id}/channel/{channel-id}/queue/{queue-id}",
  "data": {
    "queueInfo": {
      "id": "625fec06-ab81-4e60-b780-f364ed96ade1",
      "name": "Queue 1",
      "labels": {
        "Language": "en",
        "Product": "Office",
        "Geo": "NA"
      }
    },
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "classificationPolicyId": "test-policy",
    "queueId": "625fec06-ab81-4e60-b780-f364ed96ade1",
    "priority": 5,
    "labels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "tags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "attachedWorkerSelectors": [
      {
        "key": "string",
        "labelOperator": "equal",
        "value": 5,
        "ttl": "P3Y6M4DT12H30M5S"
      }
    ]
  },
  "eventType": "Microsoft.Communication.RouterJobClassified",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
queueInfo	QueueInfo	❌
jobId	string	❌
channelReference	string	❌
channelId	string	❌
classificationPolicyId	string	❌
queueId	string	✔️		null when classificationPolicy is not used for queue selection
priority	int	✔️		null when classificationPolicy is not used for applying priority on job
labels	Dictionary<string, object>	✔️		Based on user input
tags	Dictionary<string, object>	✔️		Based on user input
attachedWorkerSelectors	List<WorkerSelector>	✔️		List of worker selectors attached by a classification policy

Microsoft.Communication.RouterJobQueued

Back to Event Catalog

{
  "id": "b6d8687a-5a1a-42ae-b8b5-ff7ec338c872",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "job/{job-id}/channel/{channel-id}/queue/{queue-id}",
  "data": {
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "queueId": "625fec06-ab81-4e60-b780-f364ed96ade1",
    "priority": 1,
    "labels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "tags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "requestedWorkerSelectors": [
      {
        "key": "string",
        "labelOperator": "equal",
        "value": 5,
        "ttl": "P3Y6M4DT12H30M5S"
      }
    ],
    "attachedWorkerSelectors": [
      {
        "key": "string",
        "labelOperator": "equal",
        "value": 5,
        "ttl": "P3Y6M4DT12H30M5S"
      }
    ]
  },
  "eventType": "Microsoft.Communication.RouterJobQueued",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
jobId	string	❌
channelReference	string	✔️
channelId	string	❌
queueId	string	❌
priority	int	❌
labels	Dictionary<string, object>	✔️		Based on user input
tags	Dictionary<string, object>	✔️		Based on user input
requestedWorkerSelectors	List<WorkerSelector>	✔️		Based on user input while creating job
attachedWorkerSelectors	List<WorkerSelector>	✔️		List of worker selectors attached by a classification policy

Microsoft.Communication.RouterJobClassificationFailed

Back to Event Catalog

{
  "id": "b6d8687a-5a1a-42ae-b8b5-ff7ec338c872",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "job/{job-id}/channel/{channel-id}/classificationpolicy/{classificationpolicy-id}",
  "data": {
    "errors": [
      {
        "code": null,
        "message": "Classification failed due to <reason>",
        "target": null,
        "innerError": null,
        "details": null
      }
    ],
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "classificationPolicyId": "test-policy",
    "labels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "tags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    }
  },
  "eventType": "Microsoft.Communication.RouterJobClassificationFailed",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
errors	List<CommunicationError>	❌
jobId	string	❌
channelReference	string	❌
channelId	string	❌
classificationPolicyId	string	❌
labels	Dictionary<string, object>	✔️		Based on user input
tags	Dictionary<string, object>	✔️		Based on user input

Microsoft.Communication.RouterJobCompleted

Back to Event Catalog

{
  "id": "b6d8687a-5a1a-42ae-b8b5-ff7ec338c872",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "job/{job-id}/channel/{channel-id}/assignment/{assignment-id}",
  "data": {
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "queueId": "queue-id",
    "assignmentId": "6f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "labels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "tags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "workerId": "e3a3f2f9-3582-4bfe-9c5a-aa57831a0f88"
  },
  "eventType": "Microsoft.Communication.RouterJobCompleted",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
jobId	string	❌
channelReference	string	❌
channelId	string	❌
queueId	string	❌
labels	Dictionary<string, object>	✔️		Based on user input
tags	Dictionary<string, object>	✔️		Based on user input
assignmentId	string	❌
workerId	string	❌

Microsoft.Communication.RouterJobClosed

Back to Event Catalog

{
  "id": "b6d8687a-5a1a-42ae-b8b5-ff7ec338c872",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "job/{job-id}/channel/{channel-id}/assignment/{assignment-id}",
  "data": {
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "queueId": "",
    "dispositionCode": "",
    "workerId": "",
    "assignmentId": "",
    "labels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "tags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    }
  },
  "eventType": "Microsoft.Communication.RouterJobClosed",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
jobId	string	❌
channelReference	string	❌
channelId	string	❌
queueId	string	❌
labels	Dictionary<string, object>	✔️		Based on user input
tags	Dictionary<string, object>	✔️		Based on user input
dispositionCode	string	✔️		Based on user input
workerId	string	❌
assignmentId	string	❌

Microsoft.Communication.RouterJobCancelled

Back to Event Catalog

{
  "id": "b6d8687a-5a1a-42ae-b8b5-ff7ec338c872",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "job/{job-id}/channel/{channel-id}/disposition/{disposition-code}",
  "data": {
    "note": "Cancelled due to <reason>",
    "dispositionCode": "100",
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "labels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "tags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "queueId": ""
  },
  "eventType": "Microsoft.Communication.RouterJobCancelled",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
note	string	✔️		Based on user input
dispositionCode	string	❌
jobId	string	❌
channelReference	string	❌
channelId	string	❌
labels	Dictionary<string, object>	✔️		Based on user input
tags	Dictionary<string, object>	✔️		Based on user input
queueId	string	✔️

Microsoft.Communication.RouterJobExceptionTriggered

Back to Event Catalog

{
  "id": "1027db4a-17fe-4a7f-ae67-276c3120a29f",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "job/{job-id}/channel/{channel-id}/exceptionrule/{rulekey}",
  "data": {
    "ruleKey": "r100",
    "exceptionRuleId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "labels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "tags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    }
  },
  "eventType": "Microsoft.Communication.RouterJobExceptionTriggered",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
ruleKey	string	❌
exceptionRuleId	string	❌
jobId	string	❌
channelReference	string	❌
channelId	string	❌
labels	Dictionary<string, object>	✔️		Based on user input
tags	Dictionary<string, object>	✔️		Based on user input

Microsoft.Communication.RouterJobWorkerSelectorsExpired

Back to Event Catalog

{
  "id": "b6d8687a-5a1a-42ae-b8b5-ff7ec338c872",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "job/{job-id}/channel/{channel-id}/queue/{queue-id}",
  "data": {
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "queueId": "625fec06-ab81-4e60-b780-f364ed96ade1",
    "labels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "tags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "requestedWorkerSelectorsExpired": [
      {
        "key": "string",
        "labelOperator": "equal",
        "value": 5,
        "ttl": "P3Y6M4DT12H30M5S"
      }
    ],
    "attachedWorkerSelectorsExpired": [
      {
        "key": "string",
        "labelOperator": "equal",
        "value": 5,
        "ttl": "P3Y6M4DT12H30M5S"
      }
    ]
  },
  "eventType": "Microsoft.Communication.RouterJobWorkerSelectorsExpired",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
jobId	string	❌
channelReference	string	✔️
queueId	string	❌
channelId	string	❌
labels	Dictionary<string, object>	✔️		Based on user input
tags	Dictionary<string, object>	✔️		Based on user input
requestedWorkerSelectorsExpired	List<WorkerSelector>	✔️		Based on user input while creating a job
attachedWorkerSelectorsExpired	List<WorkerSelector>	✔️		List of worker selectors attached by a classification policy

Worker Events

Microsoft.Communication.RouterWorkerOfferIssued

Back to Event Catalog

{
  "id": "1027db4a-17fe-4a7f-ae67-276c3120a29f",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "worker/{worker-id}/job/{job-id}",
  "data": {
    "workerId": "w100",
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "queueId": "625fec06-ab81-4e60-b780-f364ed96ade1",
    "offerId": "525fec06-ab81-4e60-b780-f364ed96ade1",
    "offerTimeUtc": "2021-06-23T02:43:30.3847144Z",
    "expiryTimeUtc": "2021-06-23T02:44:30.3847674Z",
    "jobPriority": 5,
    "jobLabels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "jobTags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    }
  },
  "eventType": "Microsoft.Communication.RouterWorkerOfferIssued",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
workerId	string	❌
jobId	string	❌
channelReference	string	❌
channelId	string	❌
queueId	string	❌
offerId	string	❌
offerTimeUtc	DateTimeOffset	❌
expiryTimeUtc	DateTimeOffset	❌
jobPriority	int	❌
jobLabels	Dictionary<string, object>	✔️		Based on user input
jobTags	Dictionary<string, object>	✔️		Based on user input

Microsoft.Communication.RouterWorkerOfferAccepted

Back to Event Catalog

{
  "id": "1027db4a-17fe-4a7f-ae67-276c3120a29f",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "worker/{worker-id}/job/{job-id}",
  "data": {
    "workerId": "w100",
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "jobPriority": 5,
    "jobLabels": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "jobTags": {
      "Locale": "en-us",
      "Segment": "Enterprise",
      "Token": "FooToken"
    },
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "queueId": "625fec06-ab81-4e60-b780-f364ed96ade1",
    "offerId": "565fec06-ab81-4e60-b780-f364ed96ade1",
    "assignmentId": "765fec06-ab81-4e60-b780-f364ed96ade1"
  },
  "eventType": "Microsoft.Communication.RouterWorkerOfferAccepted",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
workerId	string	❌
jobId	string	❌
jobPriority	int	❌
jobLabels	Dictionary<string, object>	✔️		Based on user input
jobTags	Dictionary<string, object>	✔️		Based on user input
channelReference	string	❌
channelId	string	❌
queueId	string	❌
offerId	string	❌
assignmentId	string	❌

Microsoft.Communication.RouterWorkerOfferDeclined

Back to Event Catalog

{
  "id": "1027db4a-17fe-4a7f-ae67-276c3120a29f",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "worker/{worker-id}/job/{job-id}",
  "data": {
    "workerId": "w100",
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "queueId": "625fec06-ab81-4e60-b780-f364ed96ade1",
    "offerId": "565fec06-ab81-4e60-b780-f364ed96ade1",
  },
  "eventType": "Microsoft.Communication.RouterWorkerOfferDeclined",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
workerId	string	❌
jobId	string	❌
channelReference	string	❌
channelId	string	❌
queueId	string	❌
offerId	string	❌

Microsoft.Communication.RouterWorkerOfferRevoked

Back to Event Catalog

{
  "id": "1027db4a-17fe-4a7f-ae67-276c3120a29f",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "worker/{worker-id}/job/{job-id}",
  "data": {
    "offerId": "565fec06-ab81-4e60-b780-f364ed96ade1",
    "workerId": "w100",
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "queueId": "625fec06-ab81-4e60-b780-f364ed96ade1"
  },
  "eventType": "Microsoft.Communication.RouterWorkerOfferRevoked",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
offerId	string	❌
workerId	string	❌
jobId	string	❌
channelReference	string	❌
channelId	string	❌
queueId	string	❌

Microsoft.Communication.RouterWorkerOfferExpired

Back to Event Catalog

{
  "id": "1027db4a-17fe-4a7f-ae67-276c3120a29f",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "worker/{worker-id}/job/{job-id}",
  "data": {
    "offerId": "565fec06-ab81-4e60-b780-f364ed96ade1",
    "workerId": "w100",
    "jobId": "7f1df17b-570b-4ae5-9cf5-fe6ff64cc712",
    "channelReference": "test-abc",
    "channelId": "FooVoiceChannelId",
    "queueId": "625fec06-ab81-4e60-b780-f364ed96ade1"
  },
  "eventType": "Microsoft.Communication.RouterWorkerOfferExpired",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
workerId	string	❌
offerId	string	❌
jobId	string	❌
channelReference	string	❌
channelId	string	❌
queueId	string	❌

Microsoft.Communication.RouterWorkerRegistered

Back to Event Catalog

{
  "id": "1027db4a-17fe-4a7f-ae67-276c3120a29f",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "worker/{worker-id}",
  "data": {
    "workerId": "worker3",
    "totalCapacity": 100,
    "queueAssignments": [
      {
        "id": "MyQueueId2",
        "name": "Queue 3",
        "labels": {
          "Language": "en",
          "Product": "Office",
          "Geo": "NA"
        }
      }
    ],
    "labels": {
      "x": "111",
      "y": "111"
    },
    "channelConfigurations": [
      {
        "channelId": "FooVoiceChannelId",
        "capacityCostPerJob": 10
      }
    ]
  },
  "eventType": "Microsoft.Communication.RouterWorkerRegistered",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
workerId	string	❌
totalCapacity	int	❌
queueAssignments	List<QueueInfo>	❌
labels	Dictionary<string, object>	✔️		Based on user input
channelConfigurations	List<ChannelConfiguration>	❌

Microsoft.Communication.RouterWorkerDeregistered

Back to Event Catalog

{
  "id": "1027db4a-17fe-4a7f-ae67-276c3120a29f",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/Microsoft.Communication/communicationServices/{communication-services-resource-name}",
  "subject": "worker/{worker-id}",
  "data": {
    "workerId": "worker3",
  },
  "eventType": "Microsoft.Communication.RouterWorkerDeregistered",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2022-02-17T00:55:25.1736293Z"
}

Attribute list

Attribute	Type	Nullable	Description	Notes
workerId	string	❌