Install Update 0.4 on your StorSimple Virtual Array
ACTION REQUIRED: StorSimple Data Manager, StorSimple Device Manager, StorSimple 1200, and StorSimple 8000 have reached their end of support. End of support details were published in 2019 on the Microsoft Lifecycle Policy and Azure Communications pages. Additional notifications were also sent via email and posted on the Azure portal and StorSimple documentation site. Contact Microsoft Support for additional details.
This article describes the steps required to install Update 0.4 on your StorSimple Virtual Array via the local web UI and via the Azure portal. You need to apply software updates or hotfixes to keep your StorSimple Virtual Array up-to-date.
Keep in mind that installing an update or hotfix restarts your device. Given that the StorSimple Virtual Array is a single node device, any I/O in progress is disrupted and your device experiences downtime.
Before you apply an update, we recommend that you take the volumes or shares offline on the host first and then the device. This minimizes any possibility of data corruption.
If you are running Update 0.1 or GA software versions, you must use the hotfix method via the local web UI to install update 0.3. If you are running Update 0.2 or later, we recommend that you install the updates via the Azure portal.
Use the local web UI
There are two steps when using the local web UI:
- Download the update or the hotfix
- Install the update or the hotfix
Download the update or the hotfix
Perform the following steps to download the software update from the Microsoft Update Catalog.
To download the update or the hotfix
Start Internet Explorer and navigate to https://catalog.update.microsoft.com.
If this is your first time using the Microsoft Update Catalog on this computer, click Install when prompted to install the Microsoft Update Catalog add-on.
In the search box of the Microsoft Update Catalog, enter the Knowledge Base (KB) number of the hotfix you want to download. Enter 3216577 for Update 0.4, and then click Search.
The hotfix listing appears, for example, StorSimple Virtual Array Update 0.4.
Click Add. The update is added to the basket.
Click View Basket.
Click Download. Specify or Browse to a local location where you want the downloads to appear. The updates are downloaded to the specified location and placed in a subfolder with the same name as the update. The folder can also be copied to a network share that is reachable from the device.
Open the copied folder, you should see a Microsoft Update Standalone Package file
WindowsTH-KB3011067-x64. This file is used to install the update or hotfix.
Install the update or the hotfix
Prior to the update or hotfix installation, make sure that you have the update or the hotfix downloaded either locally on your host or accessible via a network share.
Use this method to install updates on a device running GA or Update 0.1 software versions. This procedure takes less than 2 minutes to complete. Perform the following steps to install the update or hotfix.
To install the update or the hotfix
In the local web UI, go to Maintenance > Software Update.
In Update file path, enter the file name for the update or the hotfix. You can also browse to the update or hotfix installation file if placed on a network share. Click Apply.
A warning is displayed. Given this is a single node device, after the update is applied, the device restarts and there is downtime. Click the check icon.
The update starts. After the device is successfully updated, it restarts. The local UI is not accessible in this duration.
After the restart is complete, you are taken to the Sign in page. To verify that the device software has updated, in the local web UI, go to Maintenance > Software Update. The displayed software version should be 10.0.0.0.0.10289.0 for Update 0.4.
We report the software versions in a slightly different way in the local web UI and the Azure portal. For example, the local web UI reports 10.0.0.0.0.10289 and the Azure portal reports 10.0.10289.0 for the same version.
Use the Azure portal
If running Update 0.2 and later, we recommend that you install updates through the Azure portal. The portal procedure requires the user to scan, download, and then install the updates. This procedure takes around 7 minutes to complete. Perform the following steps to install the update or hotfix.
To install updates via the Azure portal
Go to your StorSimple Device Manager and select Devices. From the list of devices connected to your service, select and click the device you want to update.
In the Settings blade, click Device updates.
You see a message if the software updates are available. To check for updates, you can also click Scan.
You will be notified when the scan starts and completes successfully.
Once the updates are scanned, click Download updates.
In the New updates blade, review the information that after the updates are downloaded, you need to confirm the installation. Click OK.
You are notified when the upload starts and completes successfully.
In the Device updates blade, click Install.
In the New updates blade, you are warned that the update is disruptive. As virtual array is a single node device, the device restarts after it is updated. This disrupts any IO in progress. Click OK to install the updates.
You are notified when the install job starts.
After the install job completes successfully, click View Job link in the Device updates blade to monitor the installation.
This takes you to the Install Updates blade. You can view detailed information about the job here.
After the updates are successfully installed, you see a message to this effect in the Device updates blade.
After the installation is complete (as indicated by job status at 100 %), go to your StorSimple Device Manager service. Select Devices and then select and click the device you want to update from the list of devices connected to this service. In the Settings blade, go to Manage section and select Device updates. The displayed software version should be 10.0.10289.0.
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