Launch Remote Assist from another app (protocol activation)

Important

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Note

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With protocol activation, you can embed code in your HoloLens application to switch to Dynamics 365 Remote Assist and begin a call. For example, let’s say you’re creating a helicopter maintenance app. You can add a button within your app that a maintenance engineer can use to call an expert if they get stuck. The button will launch Remote Assist and call the designated expert.

Learn more about adding protocol activation to your app.