This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Exams
Warning
The Russian version of this exam retired on February 28, 2023.
Candidates for this exam are support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyze telemetry and log data, troubleshoot deployments, and tune performance. Candidates are expected to review logs and other data, infer the root cause of an issue, and provide a fix.
Candidates should have significant experience troubleshooting unified communications solutions with hands-on expertise specific to troubleshooting Microsoft Teams. In addition, candidates should have knowledge of basic networking, Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security and compliance information, debugging, performance tuning, and monitoring.
Important
The English language version of this exam will be updated on April 18, 2023. Review the study guide linked in the “Tip” box for details about the changes. If a localized version of this exam is available, it will be updated approximately eight weeks after this date. While Microsoft makes every effort to update localized versions as noted, there may be times when the localized versions of this exam are not updated on this schedule.
Passing score: 700. Learn more about exam scores.
Tip
Part of the requirements for: Microsoft Certified: Teams Support Engineer Specialty
Related exams: none
Go to Learn ProfileLanguages: English, Chinese (Simplified), Chinese (Traditional), German, Spanish, French, Italian, Japanese, Korean, Portuguese (Brazil)
Retirement date: none
This exam measures your ability to troubleshoot the following technical tasks: Microsoft Teams voice issues; Microsoft Teams meetings and live events; federation issues; signing into Microsoft Teams; teams and channels; and files.
Price based on the country or region in which the exam is proctored.
There may be certifications and prerequisites related to "Exam MS-740: Troubleshooting Microsoft Teams"
Candidates for this certification are support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyze telemetry and log data, troubleshoot deployments, and tune performance.
Explore all certifications in a concise training and certifications guide.
Check out an overview of fundamentals, role-based and specialty certifications.
Boost your odds of success with this great offer.
Get help through Microsoft Certification support forums. A forum moderator will respond in one business day, Monday-Friday.
Review and manage your scheduled appointments, certificates, and transcripts.
Learn more about requesting an accommodation for your exam.
Review the exam policies and frequently asked questions.
* Pricing does not reflect any promotional offers or reduced pricing for Microsoft Certified Trainers and Microsoft Partner Network program members. Pricing is subject to change without notice. Pricing does not include applicable taxes. Please confirm exact pricing with the exam provider before registering to take an exam.
** Complete this exam before the retirement date to ensure it is applied toward your certification. After the retirement date, please refer to the related certification for exam requirements.