EasyVista Service Manager (Preview)

Different endpoints for creating/updating/deleting in the Easyvista Service Manager database

This connector is available in the following products and regions:

Service	Class	Regions
Logic Apps	Standard	All Logic Apps regions except the following:      -   Azure Government regions      -   Azure China regions      -   US Department of Defense (DoD)
Power Automate	Premium	All Power Automate regions except the following:      -   US Government (GCC)      -   US Government (GCC High)      -   China Cloud operated by 21Vianet      -   US Department of Defense (DoD)
Power Apps	Premium	All Power Apps regions except the following:      -   US Government (GCC)      -   US Government (GCC High)      -   China Cloud operated by 21Vianet      -   US Department of Defense (DoD)

Contact
Name	MARTIN Cédric
URL	https://www.easyvista.com/
Email	integration.ast@easyvista.com

Connector Metadata
Publisher	EasyVista
Website	https://www.easyvista.com/
Privacy policy	https://www.easyvista.com/data-privacy-policy
Categories	IT Operations

Creating a connection

The connector supports the following authentication types:

Default	Parameters for creating connection.	All regions	Not shareable

Default

Applicable: All regions

Parameters for creating connection.

This is not shareable connection. If the power app is shared with another user, another user will be prompted to create new connection explicitly.

Name	Type	Description	Required
Host	string	Easyvista Host	True
Password	securestring	EasyVista Password	True
Login	securestring	EasyVista Login	True

Throttling Limits

Name	Calls	Renewal Period
API calls per connection	100	60 seconds

Actions

Close Request - Incident	To close an incident or request.
Create a CI	Create a CI
Create Asset	This resource allows to create a new Asset.
Create Asset Link	This resource allows to create a new Asset Link.
Create Configuration Item Link	Creates a new configuration item relationship.
Create Employee	This resource allows to create a new Employee.
Create Link Between Attribut and Asset	Create a link between an attribute and an asset
Create Request-Incident	This resource allows to create a new request or incident.
Create Task	This resource allows to create a task.
CreateActionTicket	Create an action for a ticket
CreateCIunavailability	Create a CI unavailability
CreateNews	Create a news
CreateResponseQuestionTicket	Create the response to a question of a ticket
Delete Asset Link	This resource allows to delete the specified Asset Link.
Delete Configuration Item Link	Removes a configuration item relationship.
DeleteDocument	Delete a document
EndCIunavailability	End a CI unavailability
Finish action	This resource allows to finish the specified action.
Get Request - Incident Document List	Returns the URLs of all documents attached to the specified incident or request.
Restart Request - Incident	To restart an incident or request, update it with the optional "restarted" object along with a comment.
Suspend Request - Incident	To suspend an incident or request, update it with the optional "suspended" object along with a comment.
Update a CI	Update a CI
Update an Attribute of an Asset	Update an attribute of an asset
Update Asset	This resource allows to update the specified Asset.
Update Asset Link	This resource allows to update the specified Asset Link.
Update Configuration Item Link	Updates the configuration item link. Only relation_type and blocking property can be updated.
Update Employee	This resource allows to update the specified Employee.
Update Request - Incident	This resource allows to update the specified request or incident.
UpdateDepartment	Update a department
UpdateLocation	Update a location
UpdateNews	Update a news
UpdateResponseQuestionTicket	Update the response to a question of a ticket
Upload and attach a Document to a Request - Incident	Uploads a file (docx, pdf, txt or image file) and attach it to the specified request.
View All Atributes Assets	View all the attributes of a list of assets
View All Atributes of an Assets	View all the attributes of an asset
View all the links impacted by a CI	View all the links impacted by a CI
View all the links that have an impact on a CI	View all the links that have an impact on a CI
View Asset	Returns the specified Asset.
View Asset Link	Returns a specific link corresponding to a {parent_asset_id} and a {asset_id}.
View Asset Links	Returns all the links for a specific asset.
View Assets List	Returns List of assets.
View Catalog Asset	Returns an asset catalog entry.
View Catalog Assets List	Returns List of catalog assets.
View Catalog Request	Returns a catalog requests item.
View Catalog Request Path	Returns a catalog requests path item.
View Catalog Requests List	Returns List of catalog requests.
View Catalog Requests Path List	Returns List of catalog request path.
View Configuration Item	Returns the specified Configuration Item.
View Configuration Item Link	Returns a specific link corresponding to a {parent_ci_id} and a {child_ci_id}
View Configuration Item Links	Returns all the links for a specific configuration item {ci_id}.
View Configuration Items List	Returns List of configuration items.
View Employee	Returns the specified Employee.
View Employees List	Returns List of Employees.
View Entities List	Returns List of entities.
View Entity	Returns the specified entity.
View Known Errors	Returns the specified known Errors.
View Known Errors List	Returns List of known errors.
View Location	Returns the specified location.
View Locations List	Returns List of locations.
View Manufacturer	Returns the specified Manufacturer.
View Manufacturer List	Returns List of manufacturers.
View Request - Incident	Returns the specified incident or request.
View Request - Incident Comment	Returns the comment associated to the specified incident or request.
View Requests - Incidents list	Returns List of Incidents or Requests.
View SLA	Returns the specified SLA.
View SLAs List	Returns List of SLAs.
ViewAllResponsesListQuestionsofaTicket	View all the responses to a list of questions of a ticket
ViewaQuestion	View a question
ViewListActions	View a list of actions
ViewListNews	View a list of news
ViewListProblems	View a list of problems
ViewListProblemsAttachedATickets	View a list of problems attached to a ticket
ViewListProblemsAttachedTickets	View a list of problems attached to tickets
ViewListQuestionnaires	View a list of questionnaires
ViewListQuestions	View a list of questions
ViewListQuestionsWithResponse	View a list of questions with a response
ViewListTicketsAttachedtoaProblem	View a list of tickets attached to a problem
ViewNews	View a news
ViewProblem	View a problem
ViewQuestionnaire	View a questionnaire
ViewResponseQuestionTicket	View the response to a question of a ticket
ViewTicketStatusList	View the Tickets Status List

Close Request - Incident

Operation ID:

CloseRequest-Incident

To close an incident or request.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.
catalog_GUID	catalog_GUID		string	catalog_GUID
comment	comment		string	comment
delete_actions	delete_actions		integer	delete_actions
end_date	end_date		string	end_date
status_GUID	status_GUID		string	status_GUID

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Create a CI

Operation ID:

CreateCI

Create a CI

Parameters

Name	Key	Required	Type	Description
catalog_id	catalog_id		integer	catalog_id
asset_tag	asset_tag		string	asset_tag
serial_number	serial_number		string	serial_number
status_id	status_id		integer	status_id
charge_back	charge_back		string	charge_back
installation_date	installation_date		string	installation_date
IS_CI	IS_CI		integer	IS_CI
CI_STATUS_ID	CI_STATUS_ID		integer	CI_STATUS_ID
comment_asset	comment_asset		string	comment_asset

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Create Asset

Operation ID:

CreateAsset

This resource allows to create a new Asset.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform	account	True	string	Account of your EasyVista platform
Acquisition_Type_ID	Acquisition_Type_ID		string	Acquisition_Type_ID
Asset_Tag	Asset_Tag		string	Asset_Tag
Catalog_ID	Catalog_ID		integer	Unique identification of a catalog
Comment_Asset	Comment_Asset		string	Comment_Asset
Configuration_ID	Configuration_ID		string	Configuration_ID
Delivery_Date	Delivery_Date		string	Delivery_Date
Department_Code	Department_Code		string	Department_Code
Employee_ID	Employee_ID		string	Employee_ID
End_of_Waranty	End_of_Waranty		string	End_of_Waranty
Estimated_Percentage_Use	Estimated_Percentage_Use		string	Estimated_Percentage_Use
Installation_Date	Installation_Date		string	Installation_Date
Location_Code	Location_Code		string	Location_Code
Power_Consumption_WH	Power_Consumption_WH		string	Power_Consumption_WH
Recycling_Provider_ID	Recycling_Provider_ID		string	Recycling_Provider_ID
Serial_Number	Serial_Number		string	Serial_Number
Status_ID	Status_ID		integer	Unique identification of a status
Waranty_Type_ID	Waranty_Type_ID		string	Waranty_Type_ID

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Create Asset Link

Operation ID:

CreateAssetLink

This resource allows to create a new Asset Link.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of asset.	asset_id	True	string	Unique identification of asset.
Unique identification of parent asset.	parent_asset_id	True	string	Unique identification of parent asset.
Contract_Row	Contract_Row		string	Contract_Row
Monthly_Payment	Monthly_Payment		string	Monthly_Payment

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Create Configuration Item Link

Operation ID:

CreateConfigurationItemLink

Creates a new configuration item relationship.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of parent configurataion item.	parent_ci_id	True	string	Unique identification of parent configurataion item.
Unique identification of child configuration item.	child_ci_id	True	string	Unique identification of child configuration item.
Blocking	Blocking		string	Blocking
Relation_Type_ID	Relation_Type_ID	True	string	Relation_Type_ID

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Create Employee

Operation ID:

CreateEmployee

This resource allows to create a new Employee.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Begin_of_Contract	Begin_of_Contract		date	Begin_of_Contract
Comment_Employee	Comment_Employee		string	Comment_Employee
E_mail	E_mail		string	E-mail
Last name	Last_Name		string	Last_Name
Login	Login		string	Login
Phone Number	Phone_Number		string	Phone_Number

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Create Link Between Attribut and Asset

Operation ID:

CreateLinkBetweenAttributandAsset

Create a link between an attribute and an asset

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of an asset.	asset_id	True	string	Unique identification of an asset.
Unique identification of a characteristic.	characteristic_id	True	string	Unique identification of a characteristic.

Returns

Create Request-Incident

Operation ID:

CreateRequest_incident

This resource allows to create a new request or incident.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Asset_ID	Asset_ID		string	Asset_ID
Asset_Label	Asset_Label		string	Asset_Label
Asset_Tag	Asset_Tag		string	Asset_Tag
CI_Asset_Tag	CI_Asset_Tag		string	CI_Asset_Tag
CI_ID	CI_ID		string	Unique identification of a CI
CI_Name	CI_Name		string	CI_Name
Catalog_Code	Catalog_Code		string	Catalog_Code
Department_Code	Department_Code		string	Department_Code
Department_ID	Department_ID		string	Department_ID
Description	Description		string	Description
External_reference	External_reference		string	External_reference
Location_Code	Location_Code		string	Location_Code
Location_ID	Location_ID		string	Location_ID
Origin	Origin		string	Origin
ParentRequest	ParentRequest		string	ParentRequest
Phone	Phone		string	Phone
Recipient_ID	Recipient_ID		string	Recipient_ID
Recipient_Identification	Recipient_Identification		string	Recipient_Identification
Recipient_Mail	Recipient_Mail		string	Recipient_Mail
Recipient_Name	Recipient_Name		string	Recipient_Name
Requestor_Identification	Requestor_Identification		string	Requestor_Identification
Requestor_Mail	Requestor_Mail		string	Requestor_Mail
Requestor_Name	Requestor_Name		string	Requestor_Name
Severity_ID	Severity_ID		string	Severity_ID
Urgency_ID	Urgency_ID		string	Urgency_ID

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Create Task

Operation ID:

CreateTask

This resource allows to create a task.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.
Elapsed_Time	Elapsed_Time		string	Elapsed time
action_type_id	action_type_id	True	string	action_type_id
available_field_1	available_field_1		string	available_field_1
available_field_2	available_field_2		string	available_field_2
available_field_3	available_field_3		string	available_field_3
available_field_4	available_field_4		string	available_field_4
available_field_5	available_field_5		string	available_field_5
available_field_6	available_field_6		string	available_field_6
contractual_cost	contractual_cost		string	contractual_cost
creation_date_ut	creation_date_ut		string	creation_date_ut
description	description		string	description
end_date_ut	end_date_ut		string	end_date_ut
group_mail	group_mail		string	Mail of a group
group_name	group_name		string	Name of a group
start_date_ut	start_date_ut		string	Start date in UT
time_cost	time_cost		string	Time cost

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

CreateActionTicket

Operation ID:

CreateActionTicket

Create an action for a ticket

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.
ACTION_NUMBER	ACTION_NUMBER		string	ACTION_NUMBER
ASSET_ID	ASSET_ID		string	ASSET_ID
PARENT_ACTION_ID	PARENT_ACTION_ID		string	PARENT_ACTION_ID
SUPPLIER_ID	SUPPLIER_ID		string	SUPPLIER_ID
DONE_BY_ID	DONE_BY_ID		string	DONE_BY_ID
VALIDATOR_ID	VALIDATOR_ID		string	VALIDATOR_ID
ACTION_LABEL_EN	ACTION_LABEL_EN		string	ACTION_LABEL_EN
TABLE_NAME	TABLE_NAME		string	TABLE_NAME
FIELD_NAME	FIELD_NAME		string	FIELD_NAME
OLD_VALUE	OLD_VALUE		string	OLD_VALUE
NEW_VALUE	NEW_VALUE		string	NEW_VALUE
DELETE_ACTION	DELETE_ACTION		string	DELETE_ACTION
AUTOMATIC_ACTION	AUTOMATIC_ACTION		string	AUTOMATIC_ACTION
PROCESS_STEP_ID	PROCESS_STEP_ID		string	PROCESS_STEP_ID
REQUEST_ID	REQUEST_ID		string	REQUEST_ID
DESCRIPTION	DESCRIPTION		string	DESCRIPTION
NET_CHARGE	NET_CHARGE		string	NET_CHARGE
NET_CHARGE_CUR_ID	NET_CHARGE_CUR_ID		string	NET_CHARGE_CUR_ID
RESOLUTION	RESOLUTION		string	RESOLUTION
LOCATION_ID	LOCATION_ID		string	LOCATION_ID
SUPPORT_STAFF_ID	SUPPORT_STAFF_ID		string	SUPPORT_STAFF_ID
CONTACT_ID	CONTACT_ID		string	CONTACT_ID
EXPECTED_END_DATE_UT	EXPECTED_END_DATE_UT		string	EXPECTED_END_DATE_UT
COMMENT	COMMENT		string	COMMENT
START_DATE_UT	START_DATE_UT		string	START_DATE_UT
END_DATE_UT	END_DATE_UT		string	END_DATE_UT
RENEWAL_DATE_UT	RENEWAL_DATE_UT		string	RENEWAL_DATE_UT
EXPECTED_START_DATE_UT	EXPECTED_START_DATE_UT		string	EXPECTED_START_DATE_UT
CREATION_DATE_UT	CREATION_DATE_UT		string	CREATION_DATE_UT
APPLICATION_DATE_UT	APPLICATION_DATE_UT		string	APPLICATION_DATE_UT
WIZARD_GUID	WIZARD_GUID		string	WIZARD_GUID
GROUP_ID	GROUP_ID		string	GROUP_ID
ACTION_LABEL_FR	ACTION_LABEL_FR		string	ACTION_LABEL_FR
ACTION_LABEL_SP	ACTION_LABEL_SP		string	ACTION_LABEL_SP
ACTION_LABEL_GE	ACTION_LABEL_GE		string	ACTION_LABEL_GE
ACTION_LABEL_IT	ACTION_LABEL_IT		string	ACTION_LABEL_IT
ACTION_LABEL_PO	ACTION_LABEL_PO		string	ACTION_LABEL_PO
KNOWN_PROBLEM_ID	KNOWN_PROBLEM_ID		string	KNOWN_PROBLEM_ID
MAX_INTERVENTION_DATE_UT	MAX_INTERVENTION_DATE_UT		string	MAX_INTERVENTION_DATE_UT
ELAPSED_TIME	ELAPSED_TIME		string	ELAPSED_TIME
PRIORITY_ID	PRIORITY_ID		string	PRIORITY_ID
TAX_ID	TAX_ID		string	TAX_ID
STATUS_ID_ON_CREATE	STATUS_ID_ON_CREATE		string	STATUS_ID_ON_CREATE
STATUS_ID_ON_TERMINATE	STATUS_ID_ON_TERMINATE		string	STATUS_ID_ON_TERMINATE
ACTION_TYPE_ID	ACTION_TYPE_ID		string	ACTION_TYPE_ID
DELAY	DELAY		string	DELAY
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1		string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2		string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3		string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4		string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5		string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6		string	AVAILABLE_FIELD_6
TIME_USED_TO_COMPLETE_ACTION	TIME_USED_TO_COMPLETE_ACTION		string	TIME_USED_TO_COMPLETE_ACTION
CONTRACTUAL_COST	CONTRACTUAL_COST		string	CONTRACTUAL_COST
CONTRACTUAL_COST_CUR_ID	CONTRACTUAL_COST_CUR_ID		string	CONTRACTUAL_COST_CUR_ID
TIME_COST	TIME_COST		string	TIME_COST
TIME_COST_CUR_ID	TIME_COST_CUR_ID		string	TIME_COST_CUR_ID
ORIGIN_ACTION_ID	ORIGIN_ACTION_ID		string	ORIGIN_ACTION_ID
WORKFLOW_VALUE	WORKFLOW_VALUE		string	WORKFLOW_VALUE
CONTINUITY_PLAN_ID	CONTINUITY_PLAN_ID		string	CONTINUITY_PLAN_ID
CATEGORY_TEST_ID	CATEGORY_TEST_ID		string	CATEGORY_TEST_ID
WORKFLOW_ID	WORKFLOW_ID		string	WORKFLOW_ID
EXIT_VALUE	EXIT_VALUE		string	EXIT_VALUE
MAX_RESOLUTION_DATE_UT	MAX_RESOLUTION_DATE_UT		string	MAX_RESOLUTION_DATE_UT
PERCENT_COMPLETE	PERCENT_COMPLETE		string	PERCENT_COMPLETE
EXPECTED_DURATION	EXPECTED_DURATION		string	EXPECTED_DURATION
WBS_TASK	WBS_TASK		string	WBS_TASK
TASK_PERSON_COST_PER_HOUR	TASK_PERSON_COST_PER_HOUR		string	TASK_PERSON_COST_PER_HOUR
TASK_PLANNED_BUDGET	TASK_PLANNED_BUDGET		string	TASK_PLANNED_BUDGET
ESTIMATED_NET_CHARGE	ESTIMATED_NET_CHARGE		string	ESTIMATED_NET_CHARGE
PREVIOUS_SIBLING_ID	PREVIOUS_SIBLING_ID		string	PREVIOUS_SIBLING_ID
ACTION_LABEL_L1	ACTION_LABEL_L1		string	ACTION_LABEL_L1
ACTION_LABEL_L2	ACTION_LABEL_L2		string	ACTION_LABEL_L2
ACTION_LABEL_L3	ACTION_LABEL_L3		string	ACTION_LABEL_L3
ACTION_LABEL_L4	ACTION_LABEL_L4		string	ACTION_LABEL_L4
ACTION_LABEL_L5	ACTION_LABEL_L5		string	ACTION_LABEL_L5
ACTION_LABEL_L6	ACTION_LABEL_L6		string	ACTION_LABEL_L6
HISTORY_ID	HISTORY_ID		string	HISTORY_ID
TO_TRUNC	TO_TRUNC		string	TO_TRUNC
STAGE_ID	STAGE_ID		string	STAGE_ID
IS_LOCKED_PROGRESS_POINT	IS_LOCKED_PROGRESS_POINT		string	IS_LOCKED_PROGRESS_POINT
ORIGIN_TOOL_ID	ORIGIN_TOOL_ID		string	ORIGIN_TOOL_ID
LAST_UPDATE	LAST_UPDATE		string	LAST_UPDATE
E_LAST_DATES_UPDATE	E_LAST_DATES_UPDATE		string	E_LAST_DATES_UPDATE
BILLED_TIME	BILLED_TIME		string	BILLED_TIME
IS_BILLING_REVIEWED	IS_BILLING_REVIEWED		string	IS_BILLING_REVIEWED

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

CreateCIunavailability

Operation ID:

CreateCIunavailability

Create a CI unavailability

Parameters

Name	Key	Required	Type	Description
Unique identification of a configuration item.	ci_id	True	string	Unique identification of a configuration item.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
impacted	impacted	array of object	impacted
HREF	impacted.HREF	string	HREF

CreateNews

Operation ID:

CreateNews

Create a news

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

CreateResponseQuestionTicket

Operation ID:

CreateResponseQuestionTicket

Create the response to a question of a ticket

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of a request.	request_id	True	string	Unique identification of a request.
Unique identification of a question.	question_id	True	string	Unique identification of a question.
RESULT	RESULT		string	RESULT
RESULT_STRING_EN	RESULT_STRING_EN		string	RESULT_STRING_EN
RESULT_STRING_FR	RESULT_STRING_FR		string	RESULT_STRING_FR
RESULT_STRING_SP	RESULT_STRING_SP		string	RESULT_STRING_SP
RESULT_STRING_GE	RESULT_STRING_GE		string	RESULT_STRING_GE
RESULT_STRING_IT	RESULT_STRING_IT		string	RESULT_STRING_IT
RESULT_STRING_PO	RESULT_STRING_PO		string	RESULT_STRING_PO
RESULT_DATE	RESULT_DATE		string	RESULT_DATE
RESULT_NUMBER	RESULT_NUMBER		string	RESULT_NUMBER
RESULT_BIT	RESULT_BIT		string	RESULT_BIT
RESULT_ORDER	RESULT_ORDER		string	RESULT_ORDER
RESULT_STRING_L1	RESULT_STRING_L1		string	RESULT_STRING_L1
RESULT_STRING_L2	RESULT_STRING_L2		string	RESULT_STRING_L2
RESULT_STRING_L3	RESULT_STRING_L3		string	RESULT_STRING_L3
RESULT_STRING_L4	RESULT_STRING_L4		string	RESULT_STRING_L4
RESULT_STRING_L5	RESULT_STRING_L5		string	RESULT_STRING_L5
RESULT_STRING_L6	RESULT_STRING_L6		string	RESULT_STRING_L6
QUESTION_DISPLAYED	QUESTION_DISPLAYED		string	QUESTION_DISPLAYED
DOCUMENT_ID	DOCUMENT_ID		string	DOCUMENT_ID
QUESTION_REQUIRED	QUESTION_REQUIRED		string	QUESTION_REQUIRED
IS_CONDITIONNAL	IS_CONDITIONNAL		string	IS_CONDITIONNAL
RESULT_DURATION	RESULT_DURATION		string	RESULT_DURATION
SYS_QUESTIONNAIRE_ID	SYS_QUESTIONNAIRE_ID		string	SYS_QUESTIONNAIRE_ID
ORIGIN_TOOL_ID	ORIGIN_TOOL_ID		string	ORIGIN_TOOL_ID
LAST_QUESTIONNAIRE	LAST_QUESTIONNAIRE		string	LAST_QUESTIONNAIRE

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Delete Asset Link

Operation ID:

DeleteAssetLink

This resource allows to delete the specified Asset Link.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of asset.	asset_id	True	string	Unique identification of asset.
Unique identification of parent asset.	parent_asset_id	True	string	Unique identification of parent asset.

Returns

response

string

Delete Configuration Item Link

Operation ID:

DeleteConfigurationItemLink

Removes a configuration item relationship.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of parent configuration item.	parent_ci_id	True	string	Unique identification of parent configuration item.
Unique identification of child configurataion item.	child_ci_id	True	string	Unique identification of child configurataion item.

Returns

response

string

DeleteDocument

Operation ID:

DeleteDocument

Delete a document

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.
Unique identification of a document.	document_id	True	string	Unique identification of a document.

Returns

EndCIunavailability

Operation ID:

EndCIunavailability

End a CI unavailability

Parameters

Name	Key	Required	Type	Description
Unique identification of a configuration item.	ci_id	True	string	Unique identification of a configuration item.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
impacted	impacted	array of object	impacted
HREF	impacted.HREF	string	HREF

Finish action

Operation ID:

FinishAction

This resource allows to finish the specified action.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.
Description	Description	True	string	Description

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Get Request - Incident Document List

Operation ID:

GetRequest_IncidentDocumentList

Returns the URLs of all documents attached to the specified incident or request.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.

Returns

Name	Path	Type	Description
Documents	Documents	array of string	Documents
HREF	HREF	string	HREF
PARENT_HREF	PARENT_HREF	string	Link on the parent

Restart Request - Incident

Operation ID:

RestartRequest_Incident

To restart an incident or request, update it with the optional "restarted" object along with a comment.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.
Comment	Comment		string	Comment
done_by_id	done_by_id		integer	Unique identification of done_by

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Suspend Request - Incident

Operation ID:

SuspendRequest_Incident

To suspend an incident or request, update it with the optional "suspended" object along with a comment.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.
Comment	Comment		string	Comment
done_by_id	done_by_id		string	done_by_id

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Update a CI

Operation ID:

UpdateCI

Update a CI

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of a configuration item.	ci_id	True	string	Unique identification of a configuration item.
asset_label	asset_label		string	asset_label
purchase_price	purchase_price		string	purchase_price
automatic_renewal	automatic_renewal		string	automatic_renewal
estimated_percentage_use	estimated_percentage_use		string	estimated_percentage_use
installation_date	installation_date		string	installation_date
available_field_1	available_field_1		string	available_field_1
comment_asset	comment_asset		string	comment_asset

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Update an Attribute of an Asset

Operation ID:

UpdateanAttributeofanAsset

Update an attribute of an asset

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of an asset_id.	asset_id	True	string	Unique identification of an asset_id.
Unique identification of a characteristic.	characteristic_id	True	string	Unique identification of a characteristic.
DATA_1	DATA_1		string	DATA_1
DATA_2	DATA_2		string	DATA_2

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Update Asset

Operation ID:

UpdateAsset

This resource allows to update the specified Asset.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of Asset	asset_id	True	string	Unique identification of Asset
BEFORE_LOAN_DEPARTMENT_ID	BEFORE_LOAN_DEPARTMENT_ID		string	BEFORE_LOAN_DEPARTMENT_ID
BEFORE_LOAN_EMPLOYEE_ID	BEFORE_LOAN_EMPLOYEE_ID		string	BEFORE_LOAN_EMPLOYEE_ID
BEFORE_LOAN_LOCATION_ID	BEFORE_LOAN_LOCATION_ID		string	BEFORE_LOAN_LOCATION_ID
BILLING_PERIODICITY_IN_MONTH	BILLING_PERIODICITY_IN_MONTH		string	BILLING_PERIODICITY_IN_MONTH
BUY_BACK_VALUE	BUY_BACK_VALUE		string	BUY_BACK_VALUE
BUY_BACK_VALUE_CUR_ID	BUY_BACK_VALUE_CUR_ID		string	BUY_BACK_VALUE_CUR_ID
CATALOG_ID	CATALOG_ID		string	CATALOG_ID
CHARGE_BACK	CHARGE_BACK		string	CHARGE_BACK
CHARGE_BACK_CUR_ID	CHARGE_BACK_CUR_ID		string	CHARGE_BACK_CUR_ID
CI_STATUS_ID	CI_STATUS_ID		string	CI_STATUS_ID
CI_VERSION	CI_VERSION		string	CI_VERSION
CM_DEFAULT_CHANGE_ID	CM_DEFAULT_CHANGE_ID		string	CM_DEFAULT_CHANGE_ID
CONFIGURATION_ID	CONFIGURATION_ID		string	CONFIGURATION_ID
CRITICAL_LEVEL_ID	CRITICAL_LEVEL_ID		string	CRITICAL_LEVEL_ID
DELIVERY_DATE	DELIVERY_DATE		string	DELIVERY_DATE
DELIVERY_NUMBER	DELIVERY_NUMBER		string	DELIVERY_NUMBER
DEPARTMENT_ID	DEPARTMENT_ID		string	DEPARTMENT_ID
DEPRECIATION_RULE_ID	DEPRECIATION_RULE_ID		string	DEPRECIATION_RULE_ID
D_HARDWARE_GUID	D_HARDWARE_GUID		string	D_HARDWARE_GUID
EMPLOYEE_ID	EMPLOYEE_ID		string	EMPLOYEE_ID
END_OF_WARANTY	END_OF_WARANTY		string	END_OF_WARANTY
ENTRY_DATE	ENTRY_DATE		string	ENTRY_DATE
ESTIMATED_PERCENTAGE_USE	ESTIMATED_PERCENTAGE_USE		string	ESTIMATED_PERCENTAGE_USE
EXPECTED_END_LEND_DATE	EXPECTED_END_LEND_DATE		string	EXPECTED_END_LEND_DATE
EXPECTED_RETURN_DATE	EXPECTED_RETURN_DATE		string	EXPECTED_RETURN_DATE
FALLEN_TERM	FALLEN_TERM		string	FALLEN_TERM
FIXED_ASSET_NUMBER	FIXED_ASSET_NUMBER		string	FIXED_ASSET_NUMBER
INITIAL_START	INITIAL_START		string	INITIAL_START
INSTALLATION_DATE	INSTALLATION_DATE		string	INSTALLATION_DATE
INTERNAL_DELIVERY_DATE	INTERNAL_DELIVERY_DATE		string	INTERNAL_DELIVERY_DATE
INVOICE_NUMBER	INVOICE_NUMBER		string	INVOICE_NUMBER
IS_DML	IS_DML		string	IS_DML
LAST_INTEGRATION	LAST_INTEGRATION		string	LAST_INTEGRATION
LAST_PHYSICAL_INVENTORY	LAST_PHYSICAL_INVENTORY		string	LAST_PHYSICAL_INVENTORY
LAST_UPDATE	LAST_UPDATE		string	LAST_UPDATE
LICENSE_VERSION	LICENSE_VERSION		string	LICENSE_VERSION
LOCATION_ID	LOCATION_ID		string	LOCATION_ID
MAINTENANCE_COST	MAINTENANCE_COST		string	MAINTENANCE_COST
MAINTENANCE_COST_CUR_ID	MAINTENANCE_COST_CUR_ID		string	MAINTENANCE_COST_CUR_ID
MAIN_USAGE_ID	MAIN_USAGE_ID		string	MAIN_USAGE_ID
MAX_INSTALLS	MAX_INSTALLS		string	MAX_INSTALLS
MONTHLY_FIXED_COST	MONTHLY_FIXED_COST		string	MONTHLY_FIXED_COST
MONTHLY_FIXED_COST_CUR_ID	MONTHLY_FIXED_COST_CUR_ID		string	MONTHLY_FIXED_COST_CUR_ID
MONTHLY_NET_RENTAL	MONTHLY_NET_RENTAL		string	MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL_CUR_ID	MONTHLY_NET_RENTAL_CUR_ID		string	MONTHLY_NET_RENTAL_CUR_ID
MONTH_DURATION	MONTH_DURATION		string	MONTH_DURATION
NETWORK_IDENTIFIER	NETWORK_IDENTIFIER		string	NETWORK_IDENTIFIER
NEXT_DEPARTMENT_ID	NEXT_DEPARTMENT_ID		string	NEXT_DEPARTMENT_ID
NEXT_MAINTENANCE_DATE	NEXT_MAINTENANCE_DATE		string	NEXT_MAINTENANCE_DATE
NEXT_STATUS_ID	NEXT_STATUS_ID		string	NEXT_STATUS_ID
NEXT_USER_APPLICATION_DATE	NEXT_USER_APPLICATION_DATE		string	NEXT_USER_APPLICATION_DATE
NEXT_USER_ID	NEXT_USER_ID		string	NEXT_USER_ID
NOTICE	NOTICE		string	NOTICE
ORDER_DETAILS_ID	ORDER_DETAILS_ID		string	ORDER_DETAILS_ID
ORDER_NUMBER	ORDER_NUMBER		string	ORDER_NUMBER
PIPELINE_STATUS_ID	PIPELINE_STATUS_ID		string	PIPELINE_STATUS_ID
POWER_CONSUMPTION_WH	POWER_CONSUMPTION_WH		string	POWER_CONSUMPTION_WH
PROCESSOR_COUNT	PROCESSOR_COUNT		string	PROCESSOR_COUNT
PROCESSOR_SOCKET_COUNT	PROCESSOR_SOCKET_COUNT		string	PROCESSOR_SOCKET_COUNT
PURCHASE_DATE	PURCHASE_DATE		string	PURCHASE_DATE
PURCHASE_PRICE	PURCHASE_PRICE		string	PURCHASE_PRICE
PURCHASE_PRICE_CUR_ID	PURCHASE_PRICE_CUR_ID		string	PURCHASE_PRICE_CUR_ID
PURCHASE_RATE_ID	PURCHASE_RATE_ID		string	PURCHASE_RATE_ID
RECYCLED_DATE	RECYCLED_DATE		string	RECYCLED_DATE
RECYCLING_PROVIDER_ID	RECYCLING_PROVIDER_ID		string	RECYCLING_PROVIDER_ID
REFORM_NUMBER	REFORM_NUMBER		string	REFORM_NUMBER
REMOVED_DATE	REMOVED_DATE		string	REMOVED_DATE
RENEWAL_DECISION_ID	RENEWAL_DECISION_ID		string	RENEWAL_DECISION_ID
RENEWAL_VALUE	RENEWAL_VALUE		string	RENEWAL_VALUE
RENEWAL_VALUE_CUR_ID	RENEWAL_VALUE_CUR_ID		string	RENEWAL_VALUE_CUR_ID
REPAIRED_BY_ID	REPAIRED_BY_ID		string	REPAIRED_BY_ID
RESALES_VALUE	RESALES_VALUE		string	RESALES_VALUE
SCHEDULED_END	SCHEDULED_END		string	SCHEDULED_END
SD_CATALOG_ID	SD_CATALOG_ID		string	SD_CATALOG_ID
SERIAL_NUMBER	SERIAL_NUMBER		string	SERIAL_NUMBER
SLA_ID	SLA_ID		string	SLA_ID
STATUS_ID	STATUS_ID		string	STATUS_ID
SUPPLIER_ID	SUPPLIER_ID		string	SUPPLIER_ID
TERM	TERM		string	TERM
UPDATE_COVERAGE_TERM	UPDATE_COVERAGE_TERM		string	UPDATE_COVERAGE_TERM
WARANTY_TYPE_ID	WARANTY_TYPE_ID		string	WARANTY_TYPE_ID
asset_label	asset_label		string	asset_label
asset_tag	asset_tag		string	asset_tag
automatic_renewal	automatic_renewal		string	automatic_renewal
availability_sla_id	availability_sla_id		string	availability_sla_id
available_field_1	available_field_1		string	available_field_1
available_field_2	available_field_2		string	available_field_2
available_field_3	available_field_3		string	available_field_3
available_field_4	available_field_4		string	available_field_4
available_field_5	available_field_5		string	available_field_5
available_field_6	available_field_6		string	available_field_6
comment_asset	comment_asset		string	comment_asset

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Update Asset Link

Operation ID:

UpdateAssetLink

This resource allows to update the specified Asset Link.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of asset.	asset_id	True	string	Unique identification of asset.
Unique identification of parent asset.	parent_asset_id	True	string	Unique identification of parent asset.
Contract_Row	Contract_Row		string	Contract_Row
Monthly_Payment	Monthly_Payment		string	Monthly_Payment

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Update Configuration Item Link

Operation ID:

UpdateConfigurationItemLink

Updates the configuration item link. Only relation_type and blocking property can be updated.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of parent configuration item.	parent_ci_id	True	string	Unique identification of parent configuration item.
Unique identification of child configuration item.	child_ci_id	True	string	Unique identification of child configuration item.
Blocking	Blocking		string	Blocking
Relation_Type_ID	Relation_Type_ID		string	Relation_Type_ID

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Update Employee

Operation ID:

UpdateEmployee

This resource allows to update the specified Employee.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of Employee	employee_id	True	string	Unique identification of Employee
APPROVED_TO_VALIDATE	APPROVED_TO_VALIDATE		string	APPROVED_TO_VALIDATE
AVAILABILITY_STATUS_ID	AVAILABILITY_STATUS_ID		string	AVAILABILITY_STATUS_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1		string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2		string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3		string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4		string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5		string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6		string	AVAILABLE_FIELD_6
BEGIN_OF_CONTRACT	BEGIN_OF_CONTRACT		string	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	CELLULAR_NUMBER		string	CELLULAR_NUMBER
CHAT_LOGIN	CHAT_LOGIN		string	CHAT_LOGIN
CIVIL_STATUS_ID	CIVIL_STATUS_ID		string	CIVIL_STATUS_ID
COMMENT_EMPLOYEE	COMMENT_EMPLOYEE		string	COMMENT_EMPLOYEE
COST_PER_HOUR	COST_PER_HOUR		string	COST_PER_HOUR
COST_PER_HOUR_CUR_ID	COST_PER_HOUR_CUR_ID		string	COST_PER_HOUR_CUR_ID
DEFAULT_COST_CENTER_ID	DEFAULT_COST_CENTER_ID		string	DEFAULT_COST_CENTER_ID
DELEGATION_FROM	DELEGATION_FROM		string	DELEGATION_FROM
DELEGATION_ID	DELEGATION_ID		string	DELEGATION_ID
DELEGATION_TO	DELEGATION_TO		string	DELEGATION_TO
DEPARTMENT_ID	DEPARTMENT_ID		string	DEPARTMENT_ID
END_OF_CONTRACT	END_OF_CONTRACT		string	END_OF_CONTRACT
E_MAIL	E_MAIL		string	E-mail
FAX_NUMBER	FAX_NUMBER		string	FAX_NUMBER
FUNCTION_ID	FUNCTION_ID		string	FUNCTION_ID
ICQ_NUMBER	ICQ_NUMBER		string	ICQ_NUMBER
IDENTIFICATION	IDENTIFICATION		string	IDENTIFICATION
IS_AUTOMATIC_STATUS	IS_AUTOMATIC_STATUS		string	IS_AUTOMATIC_STATUS
IT_CORRESPONDENT	IT_CORRESPONDENT		string	IT_CORRESPONDENT
LANGUAGE_ID	LANGUAGE_ID		string	LANGUAGE_ID
LAST_INTEGRATION	LAST_INTEGRATION		string	LAST_INTEGRATION
LAST_NAME	LAST_NAME		string	LAST_NAME
LAST_UPDATE	LAST_UPDATE		string	LAST_UPDATE
LOCATION_ID	LOCATION_ID		string	LOCATION_ID
LOGIN	LOGIN		string	LOGIN
MANAGER_ID	MANAGER_ID		string	MANAGER_ID
MESSENGER_SIGN_NAME	MESSENGER_SIGN_NAME		string	MESSENGER_SIGN_NAME
NOTIFICATION_TYPE_ID	NOTIFICATION_TYPE_ID		string	NOTIFICATION_TYPE_ID
PASSWD_LAST_UPDATE_UT	PASSWD_LAST_UPDATE_UT		string	PASSWD_LAST_UPDATE_UT
PHONE_NUMBER	PHONE_NUMBER		string	PHONE_NUMBER
PICTURE_PATH	PICTURE_PATH		string	PICTURE_PATH
SUPPLIER_ID	SUPPLIER_ID		string	SUPPLIER_ID
VALIDATOR_ID	VALIDATOR_ID		string	VALIDATOR_ID
VIP_LEVEL_ID	VIP_LEVEL_ID		string	VIP_LEVEL_ID
WAVE_ADDRESS	WAVE_ADDRESS		string	WAVE_ADDRESS

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Update Request - Incident

Operation ID:

UpdateRequest_Incident

This resource allows to update the specified request or incident.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.
Analytical_Charge_Id	Analytical_Charge_Id		string	Analytical_Charge_Id
Asset_Id	Asset_Id		string	Asset_Id
Available_Field_1	Available_Field_1		string	Available_Field_1
Available_Field_2	Available_Field_2		string	Available_Field_2
Available_Field_3	Available_Field_3		string	Available_Field_3
Available_Field_4	Available_Field_4		string	Available_Field_4
Available_Field_5	Available_Field_5		string	Available_Field_5
Available_Field_6	Available_Field_6		string	Available_Field_6
Budget_Planned	Budget_Planned		string	Budget_Planned
Can_Be_Duplicated	Can_Be_Duplicated		string	Can_Be_Duplicated
Ci_Id	Ci_Id		string	Ci_Id
Comment	Comment		string	Comment
Continuity_Plan_Id	Continuity_Plan_Id		string	Continuity_Plan_Id
Cost_Center_Id	Cost_Center_Id		string	Cost_Center_Id
Creation_Date_Ut	Creation_Date_Ut		string	Creation_Date_Ut
Delay	Delay		string	Delay
Description	Description		string	Description
Dynamic_Details	Dynamic_Details		string	Dynamic_Details
Effective_Change_Date_End	Effective_Change_Date_End		string	Effective_Change_Date_End
Effective_Change_Date_Start	Effective_Change_Date_Start		string	Effective_Change_Date_Start
End_Date_Ut	End_Date_Ut		string	End_Date_Ut
Estimated_Net_Price	Estimated_Net_Price		string	Estimated_Net_Price
Expected_Date_Ut	Expected_Date_Ut		string	Expected_Date_Ut
Expected_Duration	Expected_Duration		string	Expected_Duration
Expected_End_Date_Ut	Expected_End_Date_Ut		string	Expected_End_Date_Ut
Expected_Start_Date_Ut	Expected_Start_Date_Ut		string	Expected_Start_Date_Ut
External_Reference	External_Reference		string	External_Reference
First_Call_Resolution	First_Call_Resolution		string	First_Call_Resolution
Hour_Per_Day	Hour_Per_Day		string	Hour_Per_Day
Impact_Id	Impact_Id		string	Impact_Id
Imputation_Date	Imputation_Date		string	Imputation_Date
Is_Major_Incident	Is_Major_Incident		string	Is_Major_Incident
Is_Template	Is_Template		string	Is_Template
Known_Problems_Id	Known_Problems_Id		string	Known_Problems_Id
Last_Update	Last_Update		string	Last_Update
Mark_1	Mark_1		string	Mark_1
Mark_2	Mark_2		string	Mark_2
Max_Resolution_Date_Ut	Max_Resolution_Date_Ut		string	Max_Resolution_Date_Ut
Ms_Project_Import_Validation_Waiting	Ms_Project_Import_Validation_Waiting		string	Ms_Project_Import_Validation_Waiting
Net_Price	Net_Price		string	Net_Price
Net_Price_Cur_Id	Net_Price_Cur_Id		string	Net_Price_Cur_Id
Origin_Tool_Id	Origin_Tool_Id		string	Origin_Tool_Id
Owner_Id	Owner_Id		string	Owner_Id
Owning_Group_Id	Owning_Group_Id		string	Owning_Group_Id
Planned_Change_Date_End	Planned_Change_Date_End		string	Planned_Change_Date_End
Planned_Change_Date_Start	Planned_Change_Date_Start		string	Planned_Change_Date_Start
Pm_Status_Id	Pm_Status_Id		string	Pm_Status_Id
Project_Name	Project_Name		string	Project_Name
Project_Start_Date_Ut	Project_Start_Date_Ut		string	Project_Start_Date_Ut
Qty	Qty		string	Qty
Release_Id	Release_Id		string	Release_Id
Rental_Net_Price	Rental_Net_Price		string	Rental_Net_Price
Rental_Net_Price_Cur_Id	Rental_Net_Price_Cur_Id		string	Rental_Net_Price_Cur_Id
Request_Origin_Id	Request_Origin_Id		string	Request_Origin_Id
Requested_Change_Date_End	Requested_Change_Date_End		string	Requested_Change_Date_End
Requested_Change_Date_Start	Requested_Change_Date_Start		string	Requested_Change_Date_Start
Requestor_Id	Requestor_Id		string	Requestor_Id
Requestor_Ip_Address	Requestor_Ip_Address		string	Requestor_Ip_Address
Requestor_Phone	Requestor_Phone		string	Requestor_Phone
Risk_Amount	Risk_Amount		string	Risk_Amount
Risk_Description	Risk_Description		string	Risk_Description
Risk_Level_Id	Risk_Level_Id		string	Risk_Level_Id
Root_Cause_Id	Root_Cause_Id		string	Root_Cause_Id
Submit_Date_Ut	Submit_Date_Ut		string	Submit_Date_Ut
Time_Used_To_Solve_Request	Time_Used_To_Solve_Request		string	Time_Used_To_Solve_Request
Title	Title		string	Title

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

UpdateDepartment

Operation ID:

UpdateDepartment

Update a department

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of department.	department_id	True	string	Unique identification of department.
PARENT_DEPARTMENT_ID	PARENT_DEPARTMENT_ID		string	PARENT_DEPARTMENT_ID
DEPARTMENT_EN	DEPARTMENT_EN		string	DEPARTMENT_EN
DEPARTMENT_FR	DEPARTMENT_FR		string	DEPARTMENT_FR
DEPARTMENT_SP	DEPARTMENT_SP		string	DEPARTMENT_SP
DEPARTMENT_GE	DEPARTMENT_GE		string	DEPARTMENT_GE
DEPARTMENT_IT	DEPARTMENT_IT		string	DEPARTMENT_IT
DEPARTMENT_PO	DEPARTMENT_PO		string	DEPARTMENT_PO
DEPARTMENT_LABEL	DEPARTMENT_LABEL		string	DEPARTMENT_LABEL
COMMENT_DEPARTMENT	COMMENT_DEPARTMENT		string	COMMENT_DEPARTMENT
MANAGER_ID	MANAGER_ID		string	MANAGER_ID
DEFAULT_COST_CENTER_ID	DEFAULT_COST_CENTER_ID		string	DEFAULT_COST_CENTER_ID
START_DATE	START_DATE		string	START_DATE
END_DATE	END_DATE		string	END_DATE
URL_MAP	URL_MAP		string	URL_MAP
DEPARTMENT_CODE	DEPARTMENT_CODE		string	DEPARTMENT_CODE
LAST_UPDATE	LAST_UPDATE		string	LAST_UPDATE
LAST_INTEGRATION	LAST_INTEGRATION		string	LAST_INTEGRATION
CURRENCY_ID	CURRENCY_ID		string	CURRENCY_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1		string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2		string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3		string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4		string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5		string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6		string	AVAILABLE_FIELD_6
SLA_ID	SLA_ID		string	SLA_ID
DEPARTMENT_L1	DEPARTMENT_L1		string	DEPARTMENT_L1
DEPARTMENT_L2	DEPARTMENT_L2		string	DEPARTMENT_L2
DEPARTMENT_L3	DEPARTMENT_L3		string	DEPARTMENT_L3
DEPARTMENT_L4	DEPARTMENT_L4		string	DEPARTMENT_L4
DEPARTMENT_L5	DEPARTMENT_L5		string	DEPARTMENT_L5
DEPARTMENT_L6	DEPARTMENT_L6		string	DEPARTMENT_L6

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

UpdateLocation

Operation ID:

UpdateLocation

Update a location

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of a location.	location_id	True	string	Unique identification of a location.
PARENT_LOCATION_ID	PARENT_LOCATION_ID		string	PARENT_LOCATION_ID
MANAGER_ID	MANAGER_ID		string	MANAGER_ID
LOCATION_EN	LOCATION_EN		string	LOCATION_EN
LOCATION_FR	LOCATION_FR		string	LOCATION_FR
LOCATION_GE	LOCATION_GE		string	LOCATION_GE
LOCATION_SP	LOCATION_SP		string	LOCATION_SP
LOCATION_IT	LOCATION_IT		string	LOCATION_IT
LOCATION_PO	LOCATION_PO		string	LOCATION_PO
STREET_ADDRESS_1	STREET_ADDRESS_1		string	STREET_ADDRESS_1
STREET_ADDRESS_2	STREET_ADDRESS_2		string	STREET_ADDRESS_2
CITY	CITY		string	CITY
PHONE	PHONE		string	PHONE
ZIP_CODE	ZIP_CODE		string	ZIP_CODE
FAX	FAX		string	FAX
COMMENT_LOCATION	COMMENT_LOCATION		string	COMMENT_LOCATION
REGION_ZONE_ID	REGION_ZONE_ID		string	REGION_ZONE_ID
COUNTRY_ID	COUNTRY_ID		string	COUNTRY_ID
STATE_ID	STATE_ID		string	STATE_ID
START_DATE	START_DATE		string	START_DATE
END_DATE	END_DATE		string	END_DATE
URL_MAP	URL_MAP		string	URL_MAP
DISCOVERY_NAME	DISCOVERY_NAME		string	DISCOVERY_NAME
LOCATION_CODE	LOCATION_CODE		string	LOCATION_CODE
LAST_UPDATE	LAST_UPDATE		string	LAST_UPDATE
LAST_INTEGRATION	LAST_INTEGRATION		string	LAST_INTEGRATION
IS_DELIVERY_ADDRESS	IS_DELIVERY_ADDRESS		string	IS_DELIVERY_ADDRESS
TIME_ZONE_ID	TIME_ZONE_ID		string	TIME_ZONE_ID
STATUS_ID	STATUS_ID		string	STATUS_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1		string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2		string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3		string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4		string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5		string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6		string	AVAILABLE_FIELD_6
SLA_ID	SLA_ID		string	SLA_ID
G_MAP_LAT	G_MAP_LAT		string	G_MAP_LAT
G_MAP_LNG	G_MAP_LNG		string	G_MAP_LNG
LOCATION_L1	LOCATION_L1		string	LOCATION_L1
LOCATION_L2	LOCATION_L2		string	LOCATION_L2
LOCATION_L3	LOCATION_L3		string	LOCATION_L3
LOCATION_L4	LOCATION_L4		string	LOCATION_L4
LOCATION_L5	LOCATION_L5		string	LOCATION_L5
LOCATION_L6	LOCATION_L6		string	LOCATION_L6
E_IS_MEETING_ROOM	E_IS_MEETING_ROOM		string	E_IS_MEETING_ROOM
E_CAPACITY	E_CAPACITY		string	E_CAPACITY
E_WIFI_LOGIN	E_WIFI_LOGIN		string	E_WIFI_LOGIN

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

UpdateNews

Operation ID:

UpdateNews

Update a news

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of a news.	document_id	True	string	Unique identification of a news.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

UpdateResponseQuestionTicket

Operation ID:

UpdateResponseQuestionTicket

Update the response to a question of a ticket

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of a request.	request_id	True	string	Unique identification of a request.
Unique identification of a question.	question_id	True	string	Unique identification of a question.
RESULT	RESULT		string	RESULT
RESULT_STRING_EN	RESULT_STRING_EN		string	RESULT_STRING_EN
RESULT_STRING_FR	RESULT_STRING_FR		string	RESULT_STRING_FR
RESULT_STRING_SP	RESULT_STRING_SP		string	RESULT_STRING_SP
RESULT_STRING_GE	RESULT_STRING_GE		string	RESULT_STRING_GE
RESULT_STRING_IT	RESULT_STRING_IT		string	RESULT_STRING_IT
RESULT_STRING_PO	RESULT_STRING_PO		string	RESULT_STRING_PO
RESULT_DATE	RESULT_DATE		string	RESULT_DATE
RESULT_NUMBER	RESULT_NUMBER		string	RESULT_NUMBER
RESULT_BIT	RESULT_BIT		string	RESULT_BIT
RESULT_ORDER	RESULT_ORDER		string	RESULT_ORDER
RESULT_STRING_L1	RESULT_STRING_L1		string	RESULT_STRING_L1
RESULT_STRING_L2	RESULT_STRING_L2		string	RESULT_STRING_L2
RESULT_STRING_L3	RESULT_STRING_L3		string	RESULT_STRING_L3
RESULT_STRING_L4	RESULT_STRING_L4		string	RESULT_STRING_L4
RESULT_STRING_L5	RESULT_STRING_L5		string	RESULT_STRING_L5
RESULT_STRING_L6	RESULT_STRING_L6		string	RESULT_STRING_L6
QUESTION_DISPLAYED	QUESTION_DISPLAYED		string	QUESTION_DISPLAYED
DOCUMENT_ID	DOCUMENT_ID		string	DOCUMENT_ID
QUESTION_REQUIRED	QUESTION_REQUIRED		string	QUESTION_REQUIRED
IS_CONDITIONNAL	IS_CONDITIONNAL		string	IS_CONDITIONNAL
RESULT_DURATION	RESULT_DURATION		string	RESULT_DURATION
SYS_QUESTIONNAIRE_ID	SYS_QUESTIONNAIRE_ID		string	SYS_QUESTIONNAIRE_ID
ORIGIN_TOOL_ID	ORIGIN_TOOL_ID		string	ORIGIN_TOOL_ID
LAST_QUESTIONNAIRE	LAST_QUESTIONNAIRE		string	LAST_QUESTIONNAIRE

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

Upload and attach a Document to a Request - Incident

Operation ID:

UploadAndAttachADocumentToARequest-Incident

Uploads a file (docx, pdf, txt or image file) and attach it to the specified request.

Parameters

Name	Key	Required	Type	Description
account	account	True	string	account
rfc_number	rfc_number	True	string	rfc_number
filedata	filedata	True	string	filedata
filename	filename	True	string	filename

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF

View All Atributes Assets

Operation ID:

ViewAllAtributesAssets

View all the attributes of a list of assets

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
ASSET_ID	records.ASSET_ID	string	ASSET_ID
CHARACTERISTIC_ID	records.CHARACTERISTIC_ID	string	CHARACTERISTIC_ID
DATA_1	records.DATA_1	string	DATA_1
LAST_INVENTORY_DATE	records.LAST_INVENTORY_DATE	string	LAST_INVENTORY_DATE
CHARACTERISTIC_EN	records.CHARACTERISTIC.CHARACTERISTIC_EN	string	CHARACTERISTIC_EN
CHARACTERISTIC_FR	records.CHARACTERISTIC.CHARACTERISTIC_FR	string	CHARACTERISTIC_FR
HREF	records.CHARACTERISTIC.HREF	string	HREF
CHARACTERISTIC_ID	records.CHARACTERISTIC.CHARACTERISTIC_ID	string	CHARACTERISTIC_ID
HREF	records.ASSET.HREF	string	HREF
ASSET_ID	records.ASSET.ASSET_ID	string	ASSET_ID
ASSET_LABEL	records.ASSET.ASSET_LABEL	string	ASSET_LABEL
ASSET_TAG	records.ASSET.ASSET_TAG	string	ASSET_TAG
END_OF_WARANTY	records.ASSET.END_OF_WARANTY	string	END_OF_WARANTY
ENTRY_DATE	records.ASSET.ENTRY_DATE	string	ENTRY_DATE
INSTALLATION_DATE	records.ASSET.INSTALLATION_DATE	string	INSTALLATION_DATE
PURCHASE_DATE	records.ASSET.PURCHASE_DATE	string	PURCHASE_DATE
SERIAL_NUMBER	records.ASSET.SERIAL_NUMBER	string	SERIAL_NUMBER

View All Atributes of an Assets

Operation ID:

ViewAllAtributesofanAssets

View all the attributes of an asset

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of an asset.	asset_id	True	string	Unique identification of an asset.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
ASSET_ID	records.ASSET_ID	string	ASSET_ID
CAPACITY_VALUE	records.CAPACITY_VALUE	string	CAPACITY_VALUE
CHARACTERISTIC_ID	records.CHARACTERISTIC_ID	string	CHARACTERISTIC_ID
DATA_1	records.DATA_1	string	DATA_1
LAST_INVENTORY_DATE	records.LAST_INVENTORY_DATE	string	LAST_INVENTORY_DATE
MAX_TARGET	records.MAX_TARGET	string	MAX_TARGET
MIN_TARGET	records.MIN_TARGET	string	MIN_TARGET
CHARACTERISTIC_EN	records.CHARACTERISTIC.CHARACTERISTIC_EN	string	CHARACTERISTIC_EN
CHARACTERISTIC_FR	records.CHARACTERISTIC.CHARACTERISTIC_FR	string	CHARACTERISTIC_FR
HREF	records.CHARACTERISTIC.HREF	string	HREF
CHARACTERISTIC_ID	records.CHARACTERISTIC.CHARACTERISTIC_ID	string	CHARACTERISTIC_ID
HREF	records.ASSET.HREF	string	HREF
ASSET_ID	records.ASSET.ASSET_ID	string	ASSET_ID
ASSET_LABEL	records.ASSET.ASSET_LABEL	string	ASSET_LABEL
ASSET_TAG	records.ASSET.ASSET_TAG	string	ASSET_TAG
END_OF_WARANTY	records.ASSET.END_OF_WARANTY	string	END_OF_WARANTY
ENTRY_DATE	records.ASSET.ENTRY_DATE	string	ENTRY_DATE
INSTALLATION_DATE	records.ASSET.INSTALLATION_DATE	string	INSTALLATION_DATE
PURCHASE_DATE	records.ASSET.PURCHASE_DATE	string	PURCHASE_DATE
SERIAL_NUMBER	records.ASSET.SERIAL_NUMBER	string	SERIAL_NUMBER

View all the links impacted by a CI

Operation ID:

ViewlinksimpactbyCI

View all the links impacted by a CI

Parameters

Name	Key	Required	Type	Description
Unique identification of a configuration item.	ci_id	True	string	Unique identification of a configuration item.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
BLOCKING	records.BLOCKING	string	BLOCKING
CHILD_CI_ID	records.CHILD_CI_ID	string	CHILD_CI_ID
PARENT_CI_ID	records.PARENT_CI_ID	string	PARENT_CI_ID
PARENT_HREF	records.PARENT_HREF	string	PARENT_HREF
RELATION_TYPE_ID	records.RELATION_TYPE_ID	string	RELATION_TYPE_ID
REFERENCE_FR	records.RELATION_TYPE.REFERENCE_FR	string	REFERENCE_FR
REFERENCE_ID	records.RELATION_TYPE.REFERENCE_ID	string	REFERENCE_ID

View all the links that have an impact on a CI

Operation ID:

ViewlinksimpactonCI

View all the links that have an impact on a CI

Parameters

Name	Key	Required	Type	Description
Unique identification of a configuration item.	ci_id	True	string	Unique identification of a configuration item.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
BLOCKING	records.BLOCKING	string	BLOCKING
CHILD_CI_ID	records.CHILD_CI_ID	string	CHILD_CI_ID
PARENT_CI_ID	records.PARENT_CI_ID	string	PARENT_CI_ID
PARENT_HREF	records.PARENT_HREF	string	PARENT_HREF
RELATION_TYPE_ID	records.RELATION_TYPE_ID	string	RELATION_TYPE_ID
REFERENCE_FR	records.RELATION_TYPE.REFERENCE_FR	string	REFERENCE_FR
REFERENCE_ID	records.RELATION_TYPE.REFERENCE_ID	string	REFERENCE_ID

View Asset

Operation ID:

ViewAsset

Returns the specified Asset.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of asset.	asset_id	True	string	Unique identification of asset.

Returns

Name	Path	Type	Description
ACQUISITION_TYPE_ID	ACQUISITION_TYPE_ID	string	Unique identification of acquisition type
ASSET_GUID	ASSET_GUID	string	GUID of an asset
ASSET_ID	ASSET_ID	string	Unique identification of an asset
ASSET_LABEL	ASSET_LABEL	string	ASSET_LABEL
ASSET_TAG	ASSET_TAG	string	ASSET_TAG
AUTOMATIC_RENEWAL	AUTOMATIC_RENEWAL	string	Asset automatic renewal
AVAILABILITY_SLA_ID	AVAILABILITY_SLA_ID	string	ID of the SLA available
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	Field 1 available
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	Field 2 available
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	Field 3 available
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	Field 4 available
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	Field 5 available
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	Field 6 available
Unique identification of a department before a loan	BEFORE_LOAN_DEPARTMENT_ID	string	Unique identification of a department before a loan
Path of a department before a loan	BEFORE_LOAN_DEPARTMENT_PATH	string	Path of a department before a loan
BEFORE_LOAN_EMPLOYEE_ID	BEFORE_LOAN_EMPLOYEE_ID	string	Unique identification of an employee before a loan
BEFORE_LOAN_LOCATION_ID	BEFORE_LOAN_LOCATION_ID	string	Unique identification of a location before a loan
Path of a location before a loan	BEFORE_LOAN_LOCATION_PATH	string	Path of a location before a loan
Billing periodicity in month	BILLING_PERIODICITY_IN_MONTH	string	Billing periodicity in month
BUDGET_ID	BUDGET_ID	string	Unique identification of a budget
BUY_BACK_VALUE	BUY_BACK_VALUE	string	Buy back value
BUY_BACK_VALUE_CUR_ID	BUY_BACK_VALUE_CUR_ID	string	Unique identification of a buy back value currency
ARTICLE_MODEL	CATALOG_ASSET.ARTICLE_MODEL	string	ARTICLE_MODEL
CATALOG_ID	CATALOG_ASSET.CATALOG_ID	string	CATALOG_ID
Link of a catalog asset	CATALOG_ASSET.HREF	string	Link of a catalog asset
NET_PRICE	CATALOG_ASSET.NET_PRICE	string	NET_PRICE
SMBIOS_NAME	CATALOG_ASSET.SMBIOS_NAME	string	SMBIOS_NAME
TITLE_FR	CATALOG_ASSET.TITLE_FR	string	TITLE_FR
CATALOG_ID	CATALOG_ID	string	CATALOG_ID
CHARGE_BACK	CHARGE_BACK	string	Charge back
CHARGE_BACK_CUR_ID	CHARGE_BACK_CUR_ID	string	Unique identification of a charge back currency
CI_BACKUP_BY_DEFAULT	CI_BACKUP_BY_DEFAULT	string	CI backup by default
CI_STATUS_ID	CI_STATUS_ID	string	Unique identification of the CI status
CI_VERSION	CI_VERSION	string	Version of a CI
CM_DEFAULT_CHANGE_ID	CM_DEFAULT_CHANGE_ID	string	Unique identification of the Change management
CM_DEFAULT_CHANGE_PATH	CM_DEFAULT_CHANGE_PATH	string	Patch of the Change management
Link on the comment of an asset	COMMENT_ASSET.HREF	string	Link on the comment of an asset
CONFIGURATION_ID	CONFIGURATION_ID	string	Unique identification of a configuration
CONTRACT_TYPE_ID	CONTRACT_TYPE_ID	string	Unique identification of a contract type
CRITICAL_LEVEL_ID	CRITICAL_LEVEL_ID	string	Unique identification of a critical level
DELIVERY_DATE	DELIVERY_DATE	date-time	Delivery date
DELIVERY_NUMBER	DELIVERY_NUMBER	string	Delivery number
DEPARTMENT_CODE	DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	DEPARTMENT.DEPARTMENT_ID	string	Unique identification of a department
DEPARTMENT_LABEL	DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	DEPARTMENT.DEPARTMENT_PATH	string	Path of a departement
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPRECIATION_RULE_ID	DEPRECIATION_RULE_ID	string	Unique identification of a deprecetion rule
D_HARDWARE_GUID	D_HARDWARE_GUID	string	GUID Unique of an hardware
EMPLOYEE_BEGIN_OF_CONTRACT	EMPLOYEE.BEGIN_OF_CONTRACT	date-time	EMPLOYEE_BEGIN_OF_CONTRACT
EMPLOYEE_CELLULAR_NUMBER	EMPLOYEE.CELLULAR_NUMBER	string	EMPLOYEE_CELLULAR_NUMBER
EMPLOYEE_DEPARTMENT_PATH	EMPLOYEE.DEPARTMENT_PATH	string	EMPLOYEE_DEPARTMENT_PATH
EMPLOYEE_ID	EMPLOYEE.EMPLOYEE_ID	string	EMPLOYEE_ID
E_mail of an employee	EMPLOYEE.E_MAIL	string	E_mail of an employee
EMPLOYEE_HREF	EMPLOYEE.HREF	string	Link on an employee
Last name of an employee	EMPLOYEE.LAST_NAME	string	Last name of an employee
EMPLOYEE_LOCATION_PATH	EMPLOYEE.LOCATION_PATH	date-time	EMPLOYEE_LOCATION_PATH
EMPLOYEE_PHONE_NUMBER	EMPLOYEE.PHONE_NUMBER	string	EMPLOYEE_PHONE_NUMBER
EMPLOYEE_ID	EMPLOYEE_ID	string	Unique identification of an employee
END_OF_WARANTY	END_OF_WARANTY	date-time	END_OF_WARANTY
ENTRY_DATE	ENTRY_DATE	string	ENTRY_DATE
ESTIMATED_PERCENTAGE_USE	ESTIMATED_PERCENTAGE_USE	string	Estimated percentage use
EXPECTED_END_LEND_DATE	EXPECTED_END_LEND_DATE	string	End date of loan expected
EXPECTED_RETURN_DATE	EXPECTED_RETURN_DATE	string	Expected return date
FALLEN_TERM	FALLEN_TERM	string	Fallen term
FIXED_ASSET_NUMBER	FIXED_ASSET_NUMBER	string	Number of fixed assets
MAIN_HREF	HREF	string	Main link
INITIAL_START	INITIAL_START	string	Initial start
INSTALLATION_DATE	INSTALLATION_DATE	date-time	Installation date
INTERNAL_DELIVERY_DATE	INTERNAL_DELIVERY_DATE	string	Internal delivery date
INTERNAL_DISPO	INTERNAL_DISPO	string	Internal availability
INVENTORY_ID	INVENTORY_ID	string	Unique identification of inventory
INVOICE_NUMBER	INVOICE_NUMBER	string	Number of an invoice
IS_CI	IS_CI	string	Is a ci or an asset
IS_DML	IS_DML	string	Is dml ?
IS_LOCKED	IS_LOCKED	string	Is locked ?
IS_SERVICE	IS_SERVICE	string	Is service ?
LAST_AUTOMATIC_DISCOVERY	LAST_AUTOMATIC_DISCOVERY	date-time	datetime of the lastest discovery
LAST_INTEGRATION	LAST_INTEGRATION	string	Last integration
LAST_PAYMENT	LAST_PAYMENT	string	Last payment
LAST_PAYMENT_CUR_ID	LAST_PAYMENT_CUR_ID	string	Unique identification of last payment currency
LAST_PHYSICAL_INVENTORY	LAST_PHYSICAL_INVENTORY	date-time	Last physical inventory
LAST_UPDATE	LAST_UPDATE	date-time	Last update
LICENSE_VERSION	LICENSE_VERSION	string	Licence version
CITY	LOCATION.CITY	string	City of the location
LOCATION_HREF	LOCATION.HREF	string	Link of the location
LOCATION_CODE	LOCATION.LOCATION_CODE	string	Code of the location
LOCATION_FR	LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	LOCATION.LOCATION_ID	string	Unique identification of the location
LOCATION_PATH	LOCATION.LOCATION_PATH	string	Path of the location
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION_PATH	string	LOCATION_PATH
Unique identification of the location to chek request	LOCATION_TO_CHECK_REQUEST_ID	string	Unique identification of the location to chek request
MAINTENANCE_COST	MAINTENANCE_COST	string	Maintenance cost
MAINTENANCE_COST_CUR_ID	MAINTENANCE_COST_CUR_ID	string	Unique identification of the maintenance cost
MAIN_USAGE_ID	MAIN_USAGE_ID	string	Unique identification of the main usage
MAX_INSTALLS	MAX_INSTALLS	string	Max installs
MONTHLY_FIXED_COST	MONTHLY_FIXED_COST	string	Monthly fixed cost
Unique identification of the Monthly fixed cost currency	MONTHLY_FIXED_COST_CUR_ID	string	Unique identification of the Monthly fixed cost currency
MONTHLY_NET_RENTAL	MONTHLY_NET_RENTAL	string	Monthly net rental
Unique identification of the Monthly net rental currency	MONTHLY_NET_RENTAL_CUR_ID	string	Unique identification of the Monthly net rental currency
MONTH_DURATION	MONTH_DURATION	string	Month duration
NETWORK_IDENTIFIER	NETWORK_IDENTIFIER	string	Identifier of network
NEXT_CI_VERSION	NEXT_CI_VERSION	string	Next version of a CI
NEXT_DEPARTMENT_ID	NEXT_DEPARTMENT_ID	string	Unique identification of the next department
NEXT_DEPARTMENT_PATH	NEXT_DEPARTMENT_PATH	string	Path of the next department
NEXT_MAINTENANCE_DATE	NEXT_MAINTENANCE_DATE	string	Next maintenance date
NEXT_STATUS_ID	NEXT_STATUS_ID	string	Unique identification of the next status
Next user application date	NEXT_USER_APPLICATION_DATE	string	Next user application date
NEXT_USER_ID	NEXT_USER_ID	string	Unique identification of the next user
NOTICE	NOTICE	string	Notice
ORDER_DETAILS_ID	ORDER_DETAILS_ID	string	Unique identification of the order details
ORDER_NUMBER	ORDER_NUMBER	string	Order number
Unique identification of the ownership to check the request	OWNERSHIP_TO_CHECK_REQUEST_ID	string	Unique identification of the ownership to check the request
PACKAGE_PATH	PACKAGE_PATH	string	Path of the package
PIPELINE_STATUS_ID	PIPELINE_STATUS_ID	string	Unique identification of the pipeline status
POWER_CONSUMPTION_WH	POWER_CONSUMPTION_WH	string	Power consumption in WH
PROCESSOR_COUNT	PROCESSOR_COUNT	string	Number of processor
PROCESSOR_SOCKET_COUNT	PROCESSOR_SOCKET_COUNT	string	Number of socket of processsor
PROJECT_ID	PROJECT_ID	string	Unique identification of the project
PROVIDER_ID	PROVIDER_ID	string	Unique identification of the provider
PROVIDER_PATH	PROVIDER_PATH	string	Patch of the provider
PURCHASE_DATE	PURCHASE_DATE	date-time	PURCHASE_DATE
PURCHASE_PRICE	PURCHASE_PRICE	string	Purchase price
PURCHASE_PRICE_CUR_ID	PURCHASE_PRICE_CUR_ID	string	Unique identification of the purchase price currency
PURCHASE_RATE_ID	PURCHASE_RATE_ID	string	Unique identification of the purchase rate
RECYCLED_DATE	RECYCLED_DATE	string	Recycled date
RECYCLING_PROVIDER_ID	RECYCLING_PROVIDER_ID	string	Unique identification of the recycling provider
RECYCLING_PROVIDER_PATH	RECYCLING_PROVIDER_PATH	string	Patch of the recycling provider
REFORM_NUMBER	REFORM_NUMBER	string	Reform number
REMOVED_DATE	REMOVED_DATE	string	Removed date
RENEWAL_DECISION_ID	RENEWAL_DECISION_ID	string	Unique identification of the renewal decision
RENEWAL_VALUE	RENEWAL_VALUE	string	Renewal value
RENEWAL_VALUE_CUR_ID	RENEWAL_VALUE_CUR_ID	string	Unique identification of the renewal value currency
REPAIRED_BY_ID	REPAIRED_BY_ID	string	Unique identification of the repaired by
REPAIRED_BY_PATH	REPAIRED_BY_PATH	string	Path of the repaired by
REQUEST_ID	REQUEST_ID	string	Unique identification of the request
RESALES_VALUE	RESALES_VALUE	string	Resales value
SCHEDULED_END	SCHEDULED_END	date-time	Scheduled end
SD_CATALOG_ID	SD_CATALOG_ID	string	Unique identification of the sd_catalog
SD_CATALOG_PATH	SD_CATALOG_PATH	string	Path of the sd_catalog
SD_DEFAULT_INCIDENT_ID	SD_DEFAULT_INCIDENT_ID	string	Unique identification of the sd_default_incident
SD_DEFAULT_INCIDENT_PATH	SD_DEFAULT_INCIDENT_PATH	string	Path of the sd_default_incident
SD_DEFAULT_REQUEST_ID	SD_DEFAULT_REQUEST_ID	string	Unique identification of the sd_default_request
SD_DEFAULT_REQUEST_PATH	SD_DEFAULT_REQUEST_PATH	string	Path of the sd_default_request
SERIAL_NUMBER	SERIAL_NUMBER	string	SERIAL_NUMBER
SERVER_TYPE_ID	SERVER_TYPE_ID	string	Unique identification of the server type
SLA_ID	SLA_ID	string	Unique identification of the SLA
STATUS_ID	STATUS_ID	string	STATUS_ID
SUPPLIER_ID	SUPPLIER_ID	string	Unique identification of the supplier
SUPPLIER_PATH	SUPPLIER_PATH	string	Path of the supplier
TERM	TERM	string	Term
UPDATED_BY_DISCOVERY	UPDATED_BY_DISCOVERY	string	Updated by discovery
UPDATE_COVERAGE_TERM	UPDATE_COVERAGE_TERM	string	Update coverage term
WARANTY_TYPE_ID	WARANTY_TYPE_ID	string	Unique identification of the waranty type
XPOS	XPOS	string	X pos
YPOS	YPOS	string	Y pos
ZPOS	ZPOS	string	Z pos

View Asset Link

Operation ID:

ViewAssetLink

Returns a specific link corresponding to a {parent_asset_id} and a {asset_id}.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of parent asset	parent_asset_id	True	string	Unique identification of parent asset
Unique identification of child asset	child_asset_id	True	string	Unique identification of child asset

Returns

Name	Path	Type	Description
ASSET_ID	ASSET_ID	string	ASSET_ID
CONTRACT_ROW	CONTRACT_ROW	string	CONTRACT_ROW
HREF	HREF	string	HREF
MONTHLY_PAYMENT	MONTHLY_PAYMENT	string	MONTHLY_PAYMENT
PARENT_ASSET_ID	PARENT_ASSET_ID	string	PARENT_ASSET_ID
PARENT_HREF	PARENT_HREF	string	PARENT_HREF

View Asset Links

Operation ID:

ViewAssetLinks

Returns all the links for a specific asset.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of asset.	asset_id	True	string	Unique identification of asset.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
ASSET_ID	records.ASSET_ID	string	ASSET_ID
CONTRACT_ROW	records.CONTRACT_ROW	string	CONTRACT_ROW
Href	records.HREF	string	Href
MONTHLY_PAYMENT	records.MONTHLY_PAYMENT	string	MONTHLY_PAYMENT
PARENT_ASSET_ID	records.PARENT_ASSET_ID	string	PARENT_ASSET_ID
PARENT_HREF	records.PARENT_HREF	string	PARENT_HREF
total_record_count	total_record_count	string	total_record_count

View Assets List

Operation ID:

ViewAssetsList

Returns List of assets.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Endpoint link sent	HREF	string	Endpoint link sent
record_count	record_count	string	Number of recordings counted
records	records	array of object	list of records
ASSET_ID	records.ASSET_ID	string	Unique identification of an asset
Label of an asset	records.ASSET_LABEL	string	Label of an asset
ASSET_TAG	records.ASSET_TAG	string	Unique identification of a material
ARTICLE_MODEL	records.CATALOG_ASSET.ARTICLE_MODEL	string	ARTICLE_MODEL
CATALOG_ID	records.CATALOG_ASSET.CATALOG_ID	string	CATALOG_ID
Link on the catalog asset	records.CATALOG_ASSET.HREF	string	Link on the catalog asset
NET_PRICE	records.CATALOG_ASSET.NET_PRICE	string	NET_PRICE
SMBIOS_NAME	records.CATALOG_ASSET.SMBIOS_NAME	string	SMBIOS_NAME
TITLE_FR	records.CATALOG_ASSET.TITLE_FR	string	TITLE_FR
DEPARTMENT_CODE	records.DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	records.DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	records.DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	records.DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
Link on the department path	records.DEPARTMENT.DEPARTMENT_PATH	string	Link on the department path
BEGIN_OF_CONTRACT	records.EMPLOYEE.BEGIN_OF_CONTRACT	date-time	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	records.EMPLOYEE.CELLULAR_NUMBER	string	CELLULAR_NUMBER
Link on the employee department path	records.EMPLOYEE.DEPARTMENT_PATH	string	Link on the employee department path
EMPLOYEE_ID	records.EMPLOYEE.EMPLOYEE_ID	string	EMPLOYEE_ID
E_MAIL	records.EMPLOYEE.E_MAIL	string	E-mail
Link on the employee	records.EMPLOYEE.HREF	string	Link on the employee
LAST_NAME	records.EMPLOYEE.LAST_NAME	string	LAST_NAME
LOCATION_PATH	records.EMPLOYEE.LOCATION_PATH	string	LOCATION_PATH
PHONE_NUMBER	records.EMPLOYEE.PHONE_NUMBER	string	PHONE_NUMBER
Warranty end date	records.END_OF_WARANTY	date-time	Warranty end date
ENTRY_DATE	records.ENTRY_DATE	string	Asset entry date
Asset link	records.HREF	string	Asset link
INSTALLATION_DATE	records.INSTALLATION_DATE	date-time	INSTALLATION_DATE
CITY	records.LOCATION.CITY	string	CITY
Link on a location	records.LOCATION.HREF	string	Link on a location
LOCATION_CODE	records.LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	records.LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	records.LOCATION.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	records.LOCATION.LOCATION_PATH	string	LOCATION_PATH
Asset purchase date	records.PURCHASE_DATE	date-time	Asset purchase date
Asset serial number	records.SERIAL_NUMBER	string	Asset serial number
total_record_count	total_record_count	string	Total number of recordings counted

View Catalog Asset

Operation ID:

ViewCatalogAsset

Returns an asset catalog entry.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of asset catalog.	catalog_id	True	string	Unique identification of asset catalog.

Returns

Name	Path	Type	Description
ARTICLE_MODEL	ARTICLE_MODEL	string	Article model
URL of the article model	ARTICLE_MODEL_URL	string	URL of the article model
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	Field 1 available
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	Field 2 available
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	Field 3 available
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	Field 4 available
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	Field 5 available
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	Field 6 available
Can be purchased ?	CAN_BE_PURCHASED	string	Can be purchased ?
CATALOG_GUID	CATALOG_GUID	string	Unique identification of the GUID catalog
CATALOG_ID	CATALOG_ID	string	Unique identification of the catalog
CURRENT_LICENSE_VERSION	CURRENT_LICENSE_VERSION	string	CURRENT_LICENSE_VERSION
DEFAULT_BUY_BACK_VALUE	DEFAULT_BUY_BACK_VALUE	string	DEFAULT_BUY_BACK_VALUE
DEFAULT_BUY_BACK_VALUE_CUR_ID	DEFAULT_BUY_BACK_VALUE_CUR_ID	string	DEFAULT_BUY_BACK_VALUE_CUR_ID
Charge back by default	DEFAULT_CHARGE_BACK	string	Charge back by default
DEFAULT_CHARGE_BACK_CUR_ID	DEFAULT_CHARGE_BACK_CUR_ID	string	DEFAULT_CHARGE_BACK_CUR_ID
DEFAULT_DISPOSAL_VALUE	DEFAULT_DISPOSAL_VALUE	string	DEFAULT_DISPOSAL_VALUE
DEFAULT_DISPOSAL_VALUE_CUR_ID	DEFAULT_DISPOSAL_VALUE_CUR_ID	string	DEFAULT_DISPOSAL_VALUE_CUR_ID
DEFAULT_RENEWAL_VALUE	DEFAULT_RENEWAL_VALUE	string	DEFAULT_RENEWAL_VALUE
DEFAULT_RENEWAL_VALUE_CUR_ID	DEFAULT_RENEWAL_VALUE_CUR_ID	string	DEFAULT_RENEWAL_VALUE_CUR_ID
DESCRIPTION_EN_HREF	DESCRIPTION_EN.HREF	string	DESCRIPTION_EN_HREF
DESCRIPTION_FR_HREF	DESCRIPTION_FR.HREF	string	DESCRIPTION_FR_HREF
DESCRIPTION_GE_HREF	DESCRIPTION_GE.HREF	string	DESCRIPTION_GE_HREF
DESCRIPTION_IT_HREF	DESCRIPTION_IT.HREF	string	DESCRIPTION_IT_HREF
DESCRIPTION_L1_HREF	DESCRIPTION_L1.HREF	string	DESCRIPTION_L1_HREF
DESCRIPTION_L2_HREF	DESCRIPTION_L2.HREF	string	DESCRIPTION_L2_HREF
DESCRIPTION_L3_HREF	DESCRIPTION_L3.HREF	string	DESCRIPTION_L3_HREF
DESCRIPTION_L4_HREF	DESCRIPTION_L4.HREF	string	DESCRIPTION_L4_HREF
DESCRIPTION_L5_HREF	DESCRIPTION_L5.HREF	string	DESCRIPTION_L5_HREF
DESCRIPTION_L6_HREF	DESCRIPTION_L6.HREF	string	DESCRIPTION_L6_HREF
DESCRIPTION_PO_HREF	DESCRIPTION_PO.HREF	string	DESCRIPTION_PO_HREF
DESCRIPTION_SP_HREF	DESCRIPTION_SP.HREF	string	DESCRIPTION_SP_HREF
END_DATE	END_DATE	string	End date
END_OF_NEWS	END_OF_NEWS	string	End of news
ESTIMATED_PERCENTAGE_USE	ESTIMATED_PERCENTAGE_USE	string	ESTIMATED_PERCENTAGE_USE
ESTIMATED_POWER_CONSUMPTION_WH	ESTIMATED_POWER_CONSUMPTION_WH	string	ESTIMATED_POWER_CONSUMPTION_WH
MAIN_HREF	HREF	string	MAIN_HREF
IMPACT_ID	IMPACT_ID	string	Unique identification of an impact
INITIAL_STOCK	INITIAL_STOCK	string	Initial stock
LAST_INTEGRATION	LAST_INTEGRATION	string	LAST_INTEGRATION
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
LEVEL_VERSION	LEVEL_VERSION	string	Level of the version
LICENSE_PRICE_PER_SEAT	LICENSE_PRICE_PER_SEAT	string	LICENSE_PRICE_PER_SEAT
LICENSE_PRICE_PER_SEAT_CUR_ID	LICENSE_PRICE_PER_SEAT_CUR_ID	string	LICENSE_PRICE_PER_SEAT_CUR_ID
License of the program	LICENSE_PROGRAM	string	License of the program
Maintenance duration	MAINTENANCE_DURATION	string	Maintenance duration
Managed license	MANAGED_LICENSE	string	Managed license
MANAGER_ID	MANAGER_ID	string	Unique identification of the manager
MANUFACTURER_DISCOVERY_NAME	MANUFACTURER.DISCOVERY_NAME	string	MANUFACTURER_DISCOVERY_NAME
MANUFACTURER_HREF	MANUFACTURER.HREF	string	Link of the manufacturer
MANUFACTURER	MANUFACTURER.MANUFACTURER	string	Manufacturer
MANUFACTURER_ID	MANUFACTURER.MANUFACTURER_ID	string	Unique identification of the manufacturer
Unique identification of the manufacturer	MANUFACTURER_ID	string	Unique identification of the manufacturer
Reference of the manufacturer	MANUFACTURER_REF	string	Reference of the manufacturer
MANUFACTURER_WARRANTY_DURATION	MANUFACTURER_WARRANTY_DURATION	string	MANUFACTURER_WARRANTY_DURATION
MONTHLY_NET_RENTAL	MONTHLY_NET_RENTAL	string	MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL_CUR_ID	MONTHLY_NET_RENTAL_CUR_ID	string	MONTHLY_NET_RENTAL_CUR_ID
Number of installs	NB_INSTALLS	string	NB_INSTALLS
Net price	NET_PRICE	string	NET_PRICE
Unique identification of a net price currency	NET_PRICE_CUR_ID	string	Unique identification of a net price currency
PERCENT_MAINTENANCE_COST	PERCENT_MAINTENANCE_COST	string	PERCENT_MAINTENANCE_COST
QTY packaged	QTY_PACKAGED	string	QTY_PACKAGED
GLPI reference	REF_GLPI	string	REF_GLPI
Landesk reference	REF_LANDESK	string	REF_LANDESK
SCCM reference	REF_SCCM	string	REF_SCCM
SLA_ID	SLA_ID	string	SLA_ID
SMBIOS_NAME	SMBIOS_NAME	string	Name SMBIOS
START_DATE	START_DATE	string	Start date
TAX_ID	TAX_ID	string	Unique identification of a tax
TECHNICAL_VALIDATION_REQUIRED	TECHNICAL_VALIDATION_REQUIRED	string	TECHNICAL_VALIDATION_REQUIRED
TITLE_EN	TITLE_EN	string	Title in English
TITLE_FR	TITLE_FR	string	Title in French
TITLE_GE	TITLE_GE	string	Title in German
TITLE_IT	TITLE_IT	string	Title in Italian
TITLE_L1	TITLE_L1	string	Title in L1
TITLE_L2	TITLE_L2	string	Title in L2
TITLE_L3	TITLE_L3	string	Title in L3
TITLE_L4	TITLE_L4	string	Title in L4
TITLE_L5	TITLE_L5	string	Title in L5
TITLE_L6	TITLE_L6	string	Title in L6
TITLE_PO	TITLE_PO	string	Title in Portugese
TITLE_SP	TITLE_SP	string	Title in Spanish
Years expected usage	YEARS_EXPECTED_USAGE	string	YEARS_EXPECTED_USAGE

View Catalog Assets List

Operation ID:

ViewCatalogAssetsList

Returns List of catalog assets.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
ARTICLE_MODEL	records.ARTICLE_MODEL	string	ARTICLE_MODEL
CATALOG_ID	records.CATALOG_ID	string	CATALOG_ID
Href	records.HREF	string	Href
DISCOVERY_NAME	records.MANUFACTURER.DISCOVERY_NAME	string	DISCOVERY_NAME
Link on a manufacturer	records.MANUFACTURER.HREF	string	Link on a manufacturer
MANUFACTURER	records.MANUFACTURER.MANUFACTURER	string	MANUFACTURER
MANUFACTURER_ID	records.MANUFACTURER.MANUFACTURER_ID	string	MANUFACTURER_ID
NET_PRICE	records.NET_PRICE	string	NET_PRICE
SMBIOS_NAME	records.SMBIOS_NAME	string	SMBIOS_NAME
Title in french	records.TITLE_FR	string	Title in french
total_record_count	total_record_count	string	total_record_count

View Catalog Request

Operation ID:

ViewCatalogRequest

Returns a catalog requests item.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request catalog.	catalog_id	True	string	Unique identification of request catalog.

Returns

Name	Path	Type	Description
Authorize group change	ALLOW_GROUP_CHANGE	string	Authorize group change
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
Can't be ordered	CANNOT_BE_ORDERED	string	CANNOT_BE_ORDERED
CAN_BE_PURCHASED	CAN_BE_PURCHASED	string	CAN_BE_PURCHASED
CATALOG_GUID	CATALOG_GUID	string	CATALOG_GUID
CATALOG_REQUEST_PATH_HREF	CATALOG_REQUESTS_PATH.HREF	string	CATALOG_REQUEST_PATH_HREF
CATALOG_REQUEST_PATH_SD_CATALOG_ID	CATALOG_REQUESTS_PATH.SD_CATALOG_ID	string	CATALOG_REQUEST_PATH_SD_CATALOG_ID
SD_CATALOG_PATH_FR	CATALOG_REQUESTS_PATH.SD_CATALOG_PATH_FR	string	SD_CATALOG_PATH_FR
CATALOG_REQUEST_PATH	CATALOG_REQUEST_PATH	string	CATALOG_REQUEST_PATH
CI_MANDATORY	CI_MANDATORY	string	CI id mandatory ?
CODE	CODE	string	CODE
COMMENT_CATALOG_HREF	COMMENT_CATALOG.HREF	string	COMMENT_CATALOG_HREF
Default request BO	DEFAULT_REQUEST_BO	string	Default request BO
Default request FO	DEFAULT_REQUEST_FO	string	Default request FO
Default requets TA	DEFAULT_REQUEST_TA	string	Default requets TA
Unique identification of teh default urgency	DEFAULT_URGENCY_ID	string	Unique identification of teh default urgency
DESCRIPTION_EN_HREF	DESCRIPTION_EN.HREF	string	DESCRIPTION_EN_HREF
DESCRIPTION_FR_HREF	DESCRIPTION_FR.HREF	string	DESCRIPTION_FR_HREF
DESCRIPTION_GE_HREF	DESCRIPTION_GE.HREF	string	DESCRIPTION_GE_HREF
DESCRIPTION_IT_HREF	DESCRIPTION_IT.HREF	string	DESCRIPTION_IT_HREF
DESCRIPTION_L1_HREF	DESCRIPTION_L1.HREF	string	DESCRIPTION_L1_HREF
DESCRIPTION_L2_HREF	DESCRIPTION_L2.HREF	string	DESCRIPTION_L2_HREF
DESCRIPTION_L3_HREF	DESCRIPTION_L3.HREF	string	DESCRIPTION_L3_HREF
DESCRIPTION_L4_HREF	DESCRIPTION_L4.HREF	string	DESCRIPTION_L4_HREF
DESCRIPTION_L5_HREF	DESCRIPTION_L5.HREF	string	DESCRIPTION_L5_HREF
DESCRIPTION_L6_HREF	DESCRIPTION_L6.HREF	string	DESCRIPTION_L6_HREF
DESCRIPTION_PO_HREF	DESCRIPTION_PO.HREF	string	DESCRIPTION_PO_HREF
DESCRIPTION_SP_HREF	DESCRIPTION_SP.HREF	string	DESCRIPTION_SP_HREF
END_DATE	END_DATE	string	END_DATE
END_OF_NEWS	END_OF_NEWS	string	END_OF_NEWS
GROUP_ID	GROUP_ID	string	Unique identification of a group
MAIN_HREF	HREF	string	MAIN_HREF
IMPACT_ID	IMPACT_ID	string	IMPACT_ID
LAST_INTEGRATION	LAST_INTEGRATION	string	LAST_INTEGRATION
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
MANAGER_BEGIN_OF_CONTRACT	MANAGER.BEGIN_OF_CONTRACT	string	MANAGER_BEGIN_OF_CONTRACT
MANAGER_CELLULAR_NUMBER	MANAGER.CELLULAR_NUMBER	string	MANAGER_CELLULAR_NUMBER
MANAGER_DEPARTMENT_PATH	MANAGER.DEPARTMENT_PATH	string	MANAGER_DEPARTMENT_PATH
MANAGER_EMPLOYEE_ID	MANAGER.EMPLOYEE_ID	string	MANAGER_EMPLOYEE_ID
MANAGER_E_MAIL	MANAGER.E_MAIL	string	MANAGER_E_MAIL
MANAGER_LAST_NAME	MANAGER.LAST_NAME	string	MANAGER_LAST_NAME
MANAGER_LOCATION_PATH	MANAGER.LOCATION_PATH	string	MANAGER_LOCATION_PATH
MANAGER_PHONE_NUMBER	MANAGER.PHONE_NUMBER	string	MANAGER_PHONE_NUMBER
MAX_CALLS	MAX_CALLS	string	Maximum of calls
MAX_QTY	MAX_QTY	string	QTY maximum
MONTHLY_NET_RENTAL	MONTHLY_NET_RENTAL	string	MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL_CUR_ID	MONTHLY_NET_RENTAL_CUR_ID	string	MONTHLY_NET_RENTAL_CUR_ID
NET_PRICE	NET_PRICE	string	NET_PRICE
NET_PRICE_CUR_ID	NET_PRICE_CUR_ID	string	NET_PRICE_CUR_ID
PACKAGE_NAME	PACKAGE_NAME	string	Name of the package
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
DELAY	SLA.DELAY	string	DELAY
SLA_NAME_FR	SLA.NAME_FR	string	SLA_NAME_FR
SLA_ID	SLA.SLA_ID	string	SLA_ID
SLA_ID	SLA_ID	string	SLA_ID
START_DATE	START_DATE	string	START_DATE
TITLE_EN	TITLE_EN	string	TITLE_EN
TITLE_FR	TITLE_FR	string	TITLE_FR
TITLE_GE	TITLE_GE	string	TITLE_GE
TITLE_IT	TITLE_IT	string	TITLE_IT
TITLE_L1	TITLE_L1	string	TITLE_L1
TITLE_L2	TITLE_L2	string	TITLE_L2
TITLE_L3	TITLE_L3	string	TITLE_L3
TITLE_L4	TITLE_L4	string	TITLE_L4
TITLE_L5	TITLE_L5	string	TITLE_L5
TITLE_L6	TITLE_L6	string	TITLE_L6
TITLE_PO	TITLE_PO	string	TITLE_PO
TITLE_SP	TITLE_SP	string	TITLE_SP
TITLE_URL	TITLE_URL	string	URL title

View Catalog Request Path

Operation ID:

ViewCatalogRequestPath

Returns a catalog requests path item.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request catalog.	catalog_id	True	string	Unique identification of request catalog.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
SD_CATALOG_PATH_EN	SD_CATALOG_PATH_EN	string	SD_CATALOG_PATH_EN
SD_CATALOG_PATH_FR	SD_CATALOG_PATH_FR	string	SD_CATALOG_PATH_FR
SD_CATALOG_PATH_GE	SD_CATALOG_PATH_GE	string	SD_CATALOG_PATH_GE
SD_CATALOG_PATH_IT	SD_CATALOG_PATH_IT	string	SD_CATALOG_PATH_IT
SD_CATALOG_PATH_L1	SD_CATALOG_PATH_L1	string	SD_CATALOG_PATH_L1
SD_CATALOG_PATH_L2	SD_CATALOG_PATH_L2	string	SD_CATALOG_PATH_L2
SD_CATALOG_PATH_L3	SD_CATALOG_PATH_L3	string	SD_CATALOG_PATH_L3
SD_CATALOG_PATH_L4	SD_CATALOG_PATH_L4	string	SD_CATALOG_PATH_L4
SD_CATALOG_PATH_L5	SD_CATALOG_PATH_L5	string	SD_CATALOG_PATH_L5
SD_CATALOG_PATH_L6	SD_CATALOG_PATH_L6	string	SD_CATALOG_PATH_L6
SD_CATALOG_PATH_PO	SD_CATALOG_PATH_PO	string	SD_CATALOG_PATH_PO
SD_CATALOG_PATH_SP	SD_CATALOG_PATH_SP	string	SD_CATALOG_PATH_SP

View Catalog Requests List

Operation ID:

ViewCatalogRequestsList

Returns List of catalog requests.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
Link on catalog request path	records.CATALOG_REQUESTS_PATH.HREF	string	Link on catalog request path
Link on catalog request path of sd_catalog	records.CATALOG_REQUESTS_PATH.SD_CATALOG_ID	string	Link on catalog request path of sd_catalog
SD_CATALOG_PATH_FR	records.CATALOG_REQUESTS_PATH.SD_CATALOG_PATH_FR	string	SD_CATALOG_PATH_FR
CATALOG_REQUEST_PATH	records.CATALOG_REQUEST_PATH	string	CATALOG_REQUEST_PATH
Code	records.CODE	string	Code
Href	records.HREF	string	Href
BEGIN_OF_CONTRACT	records.MANAGER.BEGIN_OF_CONTRACT	string	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	records.MANAGER.CELLULAR_NUMBER	string	CELLULAR_NUMBER
DEPARTMENT_PATH	records.MANAGER.DEPARTMENT_PATH	string	DEPARTMENT_PATH
EMPLOYEE_ID	records.MANAGER.EMPLOYEE_ID	string	EMPLOYEE_ID
E_MAIL	records.MANAGER.E_MAIL	string	E-mail
LAST_NAME	records.MANAGER.LAST_NAME	string	LAST_NAME
LOCATION_PATH	records.MANAGER.LOCATION_PATH	string	LOCATION_PATH
PHONE_NUMBER	records.MANAGER.PHONE_NUMBER	string	PHONE_NUMBER
Link on sd_catalog	records.SD_CATALOG_ID	string	Link on sd_catalog
DELAY	records.SLA.DELAY	string	DELAY
NAME_FR	records.SLA.NAME_FR	string	NAME_FR
SLA_ID	records.SLA.SLA_ID	string	SLA_ID
TITLE_FR	records.TITLE_FR	string	TITLE_FR
total_record_count	total_record_count	string	total_record_count

View Catalog Requests Path List

Operation ID:

ViewCatalogRequestsPathList

Returns List of catalog request path.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
Href	records.HREF	string	Href
SD_CATALOG_ID	records.SD_CATALOG_ID	string	SD_CATALOG_ID
SD_CATALOG_PATH_FR	records.SD_CATALOG_PATH_FR	string	SD_CATALOG_PATH_FR
total_record_count	total_record_count	string	total_record_count

View Configuration Item

Operation ID:

ViewConfigurationItem

Returns the specified Configuration Item.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of configurataion item.	ci_id	True	string	Unique identification of configurataion item.

Returns

Name	Path	Type	Description
ACQUISITION_TYPE_ID	ACQUISITION_TYPE_ID	string	ACQUISITION_TYPE_ID
ASSET_GUID	ASSET_GUID	string	ASSET_GUID
ASSET_ID	ASSET_ID	string	ASSET_ID
ASSET_LABEL	ASSET_LABEL	string	ASSET_LABEL
ASSET_TAG	ASSET_TAG	string	ASSET_TAG
AUTOMATIC_RENEWAL	AUTOMATIC_RENEWAL	string	AUTOMATIC_RENEWAL
AVAILABILITY_SLA_ID	AVAILABILITY_SLA_ID	string	AVAILABILITY_SLA_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
BEFORE_LOAN_DEPARTMENT_ID	BEFORE_LOAN_DEPARTMENT_ID	string	BEFORE_LOAN_DEPARTMENT_ID
BEFORE_LOAN_DEPARTMENT_PATH	BEFORE_LOAN_DEPARTMENT_PATH	string	BEFORE_LOAN_DEPARTMENT_PATH
BEFORE_LOAN_EMPLOYEE_ID	BEFORE_LOAN_EMPLOYEE_ID	string	BEFORE_LOAN_EMPLOYEE_ID
BEFORE_LOAN_LOCATION_ID	BEFORE_LOAN_LOCATION_ID	string	BEFORE_LOAN_LOCATION_ID
BEFORE_LOAN_LOCATION_PATH	BEFORE_LOAN_LOCATION_PATH	string	BEFORE_LOAN_LOCATION_PATH
BILLING_PERIODICITY_IN_MONTH	BILLING_PERIODICITY_IN_MONTH	string	BILLING_PERIODICITY_IN_MONTH
BUDGET_ID	BUDGET_ID	string	BUDGET_ID
BUY_BACK_VALUE	BUY_BACK_VALUE	string	BUY_BACK_VALUE
BUY_BACK_VALUE_CUR_ID	BUY_BACK_VALUE_CUR_ID	string	BUY_BACK_VALUE_CUR_ID
CATALOG_ID	CATALOG_ID	string	CATALOG_ID
CHARGE_BACK	CHARGE_BACK	string	CHARGE_BACK
CHARGE_BACK_CUR_ID	CHARGE_BACK_CUR_ID	string	CHARGE_BACK_CUR_ID
CI_BACKUP_BY_DEFAULT	CI_BACKUP_BY_DEFAULT	string	CI_BACKUP_BY_DEFAULT
CI_STATUS_ID	CI_STATUS_ID	string	CI_STATUS_ID
CI_VERSION	CI_VERSION	date-time	CI_VERSION
CM_DEFAULT_CHANGE_ID	CM_DEFAULT_CHANGE_ID	string	CM_DEFAULT_CHANGE_ID
CM_DEFAULT_CHANGE_PATH	CM_DEFAULT_CHANGE_PATH	string	CM_DEFAULT_CHANGE_PATH
COMMENT_ASSET_HREF	COMMENT_ASSET.HREF	string	COMMENT_ASSET_HREF
CONFIGURATION_ID	CONFIGURATION_ID	string	CONFIGURATION_ID
CONTRACT_TYPE_ID	CONTRACT_TYPE_ID	string	CONTRACT_TYPE_ID
CRITICAL_LEVEL_ID	CRITICAL_LEVEL_ID	string	CRITICAL_LEVEL_ID
DELIVERY_DATE	DELIVERY_DATE	date-time	DELIVERY_DATE
DELIVERY_NUMBER	DELIVERY_NUMBER	string	DELIVERY_NUMBER
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPRECIATION_RULE_ID	DEPRECIATION_RULE_ID	string	DEPRECIATION_RULE_ID
D_HARDWARE_GUID	D_HARDWARE_GUID	string	D_HARDWARE_GUID
EMPLOYEE_ID	EMPLOYEE_ID	string	EMPLOYEE_ID
END_OF_WARANTY	END_OF_WARANTY	date-time	END_OF_WARANTY
ENTRY_DATE	ENTRY_DATE	string	ENTRY_DATE
ESTIMATED_PERCENTAGE_USE	ESTIMATED_PERCENTAGE_USE	string	ESTIMATED_PERCENTAGE_USE
EXPECTED_END_LEND_DATE	EXPECTED_END_LEND_DATE	string	EXPECTED_END_LEND_DATE
EXPECTED_RETURN_DATE	EXPECTED_RETURN_DATE	string	EXPECTED_RETURN_DATE
FALLEN_TERM	FALLEN_TERM	string	FALLEN_TERM
FIXED_ASSET_NUMBER	FIXED_ASSET_NUMBER	string	FIXED_ASSET_NUMBER
MAIN_HREF	HREF	string	MAIN_HREF
INITIAL_START	INITIAL_START	string	INITIAL_START
INSTALLATION_DATE	INSTALLATION_DATE	date-time	INSTALLATION_DATE
INTERNAL_DELIVERY_DATE	INTERNAL_DELIVERY_DATE	string	INTERNAL_DELIVERY_DATE
INTERNAL_DISPO	INTERNAL_DISPO	string	INTERNAL_DISPO
INVENTORY_ID	INVENTORY_ID	string	INVENTORY_ID
INVOICE_NUMBER	INVOICE_NUMBER	string	INVOICE_NUMBER
IS_CI	IS_CI	string	IS_CI
IS_DML	IS_DML	string	IS_DML
IS_LOCKED	IS_LOCKED	string	IS_LOCKED
IS_SERVICE	IS_SERVICE	string	IS_SERVICE
LAST_AUTOMATIC_DISCOVERY	LAST_AUTOMATIC_DISCOVERY	date-time	LAST_AUTOMATIC_DISCOVERY
LAST_INTEGRATION	LAST_INTEGRATION	string	LAST_INTEGRATION
LAST_PAYMENT	LAST_PAYMENT	string	LAST_PAYMENT
LAST_PAYMENT_CUR_ID	LAST_PAYMENT_CUR_ID	string	LAST_PAYMENT_CUR_ID
LAST_PHYSICAL_INVENTORY	LAST_PHYSICAL_INVENTORY	date-time	LAST_PHYSICAL_INVENTORY
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
LICENSE_VERSION	LICENSE_VERSION	string	LICENSE_VERSION
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION_PATH	string	LOCATION_PATH
LOCATION_TO_CHECK_REQUEST_ID	LOCATION_TO_CHECK_REQUEST_ID	string	LOCATION_TO_CHECK_REQUEST_ID
MAINTENANCE_COST	MAINTENANCE_COST	string	MAINTENANCE_COST
MAINTENANCE_COST_CUR_ID	MAINTENANCE_COST_CUR_ID	string	MAINTENANCE_COST_CUR_ID
MAIN_USAGE_ID	MAIN_USAGE_ID	string	MAIN_USAGE_ID
MAX_INSTALLS	MAX_INSTALLS	string	MAX_INSTALLS
MONTHLY_FIXED_COST	MONTHLY_FIXED_COST	string	MONTHLY_FIXED_COST
MONTHLY_FIXED_COST_CUR_ID	MONTHLY_FIXED_COST_CUR_ID	string	MONTHLY_FIXED_COST_CUR_ID
MONTHLY_NET_RENTAL	MONTHLY_NET_RENTAL	string	MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL_CUR_ID	MONTHLY_NET_RENTAL_CUR_ID	string	MONTHLY_NET_RENTAL_CUR_ID
MONTH_DURATION	MONTH_DURATION	string	MONTH_DURATION
NETWORK_IDENTIFIER	NETWORK_IDENTIFIER	string	NETWORK_IDENTIFIER
NEXT_CI_VERSION	NEXT_CI_VERSION	string	NEXT_CI_VERSION
NEXT_DEPARTMENT_ID	NEXT_DEPARTMENT_ID	string	NEXT_DEPARTMENT_ID
NEXT_DEPARTMENT_PATH	NEXT_DEPARTMENT_PATH	string	NEXT_DEPARTMENT_PATH
NEXT_MAINTENANCE_DATE	NEXT_MAINTENANCE_DATE	string	NEXT_MAINTENANCE_DATE
NEXT_STATUS_ID	NEXT_STATUS_ID	string	NEXT_STATUS_ID
NEXT_USER_APPLICATION_DATE	NEXT_USER_APPLICATION_DATE	string	NEXT_USER_APPLICATION_DATE
NEXT_USER_ID	NEXT_USER_ID	string	NEXT_USER_ID
NOTICE	NOTICE	string	NOTICE
ORDER_DETAILS_ID	ORDER_DETAILS_ID	string	ORDER_DETAILS_ID
ORDER_NUMBER	ORDER_NUMBER	string	ORDER_NUMBER
OWNERSHIP_TO_CHECK_REQUEST_ID	OWNERSHIP_TO_CHECK_REQUEST_ID	string	OWNERSHIP_TO_CHECK_REQUEST_ID
PACKAGE_PATH	PACKAGE_PATH	string	PACKAGE_PATH
PIPELINE_STATUS_ID	PIPELINE_STATUS_ID	string	PIPELINE_STATUS_ID
POWER_CONSUMPTION_WH	POWER_CONSUMPTION_WH	string	POWER_CONSUMPTION_WH
PROCESSOR_COUNT	PROCESSOR_COUNT	string	PROCESSOR_COUNT
PROCESSOR_SOCKET_COUNT	PROCESSOR_SOCKET_COUNT	string	PROCESSOR_SOCKET_COUNT
PROJECT_ID	PROJECT_ID	string	PROJECT_ID
PROVIDER_ID	PROVIDER_ID	string	PROVIDER_ID
PROVIDER_PATH	PROVIDER_PATH	string	PROVIDER_PATH
PURCHASE_DATE	PURCHASE_DATE	date-time	PURCHASE_DATE
PURCHASE_PRICE	PURCHASE_PRICE	string	PURCHASE_PRICE
PURCHASE_PRICE_CUR_ID	PURCHASE_PRICE_CUR_ID	string	PURCHASE_PRICE_CUR_ID
PURCHASE_RATE_ID	PURCHASE_RATE_ID	string	PURCHASE_RATE_ID
RECYCLED_DATE	RECYCLED_DATE	string	RECYCLED_DATE
RECYCLING_PROVIDER_ID	RECYCLING_PROVIDER_ID	string	RECYCLING_PROVIDER_ID
RECYCLING_PROVIDER_PATH	RECYCLING_PROVIDER_PATH	string	RECYCLING_PROVIDER_PATH
REFORM_NUMBER	REFORM_NUMBER	string	REFORM_NUMBER
REMOVED_DATE	REMOVED_DATE	string	REMOVED_DATE
RENEWAL_DECISION_ID	RENEWAL_DECISION_ID	string	RENEWAL_DECISION_ID
RENEWAL_VALUE	RENEWAL_VALUE	string	RENEWAL_VALUE
RENEWAL_VALUE_CUR_ID	RENEWAL_VALUE_CUR_ID	string	RENEWAL_VALUE_CUR_ID
REPAIRED_BY_ID	REPAIRED_BY_ID	string	REPAIRED_BY_ID
REPAIRED_BY_PATH	REPAIRED_BY_PATH	string	REPAIRED_BY_PATH
REQUEST_ID	REQUEST_ID	string	REQUEST_ID
RESALES_VALUE	RESALES_VALUE	string	RESALES_VALUE
SCHEDULED_END	SCHEDULED_END	date-time	SCHEDULED_END
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
SD_CATALOG_PATH	SD_CATALOG_PATH	string	SD_CATALOG_PATH
SD_DEFAULT_INCIDENT_ID	SD_DEFAULT_INCIDENT_ID	string	SD_DEFAULT_INCIDENT_ID
SD_DEFAULT_INCIDENT_PATH	SD_DEFAULT_INCIDENT_PATH	string	SD_DEFAULT_INCIDENT_PATH
SD_DEFAULT_REQUEST_ID	SD_DEFAULT_REQUEST_ID	string	SD_DEFAULT_REQUEST_ID
SD_DEFAULT_REQUEST_PATH	SD_DEFAULT_REQUEST_PATH	string	SD_DEFAULT_REQUEST_PATH
SERIAL_NUMBER	SERIAL_NUMBER	string	SERIAL_NUMBER
SERVER_TYPE_ID	SERVER_TYPE_ID	string	SERVER_TYPE_ID
SLA_ID	SLA_ID	string	SLA_ID
STATUS_ID	STATUS_ID	string	STATUS_ID
SUPPLIER_ID	SUPPLIER_ID	string	SUPPLIER_ID
SUPPLIER_PATH	SUPPLIER_PATH	string	SUPPLIER_PATH
TERM	TERM	string	TERM
UPDATED_BY_DISCOVERY	UPDATED_BY_DISCOVERY	string	UPDATED_BY_DISCOVERY
UPDATE_COVERAGE_TERM	UPDATE_COVERAGE_TERM	string	UPDATE_COVERAGE_TERM
WARANTY_TYPE_ID	WARANTY_TYPE_ID	string	WARANTY_TYPE_ID
XPOS	XPOS	string	XPOS
YPOS	YPOS	string	YPOS
ZPOS	ZPOS	string	ZPOS

View Configuration Item Link

Operation ID:

ViewConfigurationItemLink

Returns a specific link corresponding to a {parent_ci_id} and a {child_ci_id}

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of parent configuration item.	parent_ci_id	True	string	Unique identification of parent configuration item.
Unique identification of child configurataion item.	child_ci_id	True	string	Unique identification of child configurataion item.

Returns

Name	Path	Type	Description
BLOCKING	BLOCKING	string	BLOCKING
CHILD_CI_ID	CHILD_CI_ID	string	CHILD_CI_ID
HREF	HREF	string	HREF
PARENT_CI_ID	PARENT_CI_ID	string	PARENT_CI_ID
PARENT_HREF	PARENT_HREF	string	PARENT_HREF
REFERENCE_FR	RELATION_TYPE.REFERENCE_FR	string	REFERENCE_FR
REFERENCE_ID	RELATION_TYPE.REFERENCE_ID	string	REFERENCE_ID
RELATION_TYPE_ID	RELATION_TYPE_ID	string	RELATION_TYPE_ID

View Configuration Item Links

Operation ID:

ViewConfigurationItemLinks

Returns all the links for a specific configuration item {ci_id}.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of configurataion item.	ci_id	True	string	Unique identification of configurataion item.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
BLOCKING	records.BLOCKING	string	BLOCKING
CHILD_CI_ID	records.CHILD_CI_ID	string	CHILD_CI_ID
Href	records.HREF	string	Href
PARENT_CI_ID	records.PARENT_CI_ID	string	PARENT_CI_ID
PARENT_HREF	records.PARENT_HREF	string	PARENT_HREF
REFERENCE_FR	records.RELATION_TYPE.REFERENCE_FR	string	REFERENCE_FR
REFERENCE_ID	records.RELATION_TYPE.REFERENCE_ID	string	REFERENCE_ID
RELATION_TYPE_ID	records.RELATION_TYPE_ID	string	RELATION_TYPE_ID
total_record_count	total_record_count	string	total_record_count

View Configuration Items List

Operation ID:

ViewConfigurationItemsList

Returns List of configuration items.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
ASSET_ID	records.ASSET_ID	string	ASSET_ID
ASSET_TAG	records.ASSET_TAG	string	ASSET_TAG
CI_STATUS_ID	records.CI_STATUS_ID	string	CI_STATUS_ID
CI_VERSION	records.CI_VERSION	string	CI_VERSION
Href	records.HREF	string	Href
NETWORK_IDENTIFIER	records.NETWORK_IDENTIFIER	string	NETWORK_IDENTIFIER
total_record_count	total_record_count	string	total_record_count

View Employee

Operation ID:

ViewEmployee

Returns the specified Employee.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of employee.	employee_id	True	string	Unique identification of employee.

Returns

Name	Path	Type	Description
Approved to validate	APPROVED_TO_VALIDATE	string	Approved to validate
Unique identification of the availability status	AVAILABILITY_STATUS_ID	string	Unique identification of the availability status
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
BEGIN_OF_CONTRACT	BEGIN_OF_CONTRACT	date-time	Begin of the contract
CELLULAR_NUMBER	CELLULAR_NUMBER	string	Cellular number
CHAT_LOGIN	CHAT_LOGIN	string	Login for the Chat
Unique identification of the civil status	CIVIL_STATUS_ID	string	CIVIL_STATUS_ID
COMMENT_EMPLOYEE_HREF	COMMENT_EMPLOYEE.HREF	string	COMMENT_EMPLOYEE_HREF
COST_PER_HOUR	COST_PER_HOUR	string	Cost per hour
Unique identification of a cost per hour currency	COST_PER_HOUR_CUR_ID	string	Unique identification of a cost per hour currency
Unique identification of a default cost center	DEFAULT_COST_CENTER_ID	string	Unique identification of a default cost center
DELEGATION_FROM	DELEGATION_FROM	string	Delegation from
DELEGATION_ID	DELEGATION_ID	string	Unique identification of a delegation
DELEGATION_TO	DELEGATION_TO	string	Delegation TO
DEPARTMENT_CODE	DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	DEPARTMENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_HREF	DEPARTMENT.HREF	string	DEPARTMENT_HREF
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
EMPLOYEE_ID	EMPLOYEE_ID	string	EMPLOYEE_ID
END_OF_CONTRACT	END_OF_CONTRACT	date-time	End of the contract
E_MAIL	E_MAIL	string	E-mail
E_PTO	E_PTO	string	PTO field
E_SANDBOX_USER	E_SANDBOX_USER	string	sandbox of the user
FAX_NUMBER	FAX_NUMBER	string	Fax number
FUNCTION_ID	FUNCTION_ID	string	Unique identification of function
MAIN_HREF	HREF	string	MAIN_HREF
ICQ_NUMBER	ICQ_NUMBER	string	ICQ number
IDENTIFICATION	IDENTIFICATION	string	Identification
IMPACT	IMPACT	string	Impact
Is an automatic status ?	IS_AUTOMATIC_STATUS	string	Is an automatic status ?
IS_SYSTEM	IS_SYSTEM	string	Is system ?
IT_CORRESPONDENT	IT_CORRESPONDENT	string	IT Correspondent
LANGUAGE_ID	LANGUAGE_ID	string	Unique identification of the language
LAST_INTEGRATION	LAST_INTEGRATION	date-time	LAST_INTEGRATION
LAST_NAME	LAST_NAME	string	LAST_NAME
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
CITY	LOCATION.CITY	string	CITY
LOCATION_HREF	LOCATION.HREF	string	LOCATION_HREF
LOCATION_CODE	LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	LOCATION.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION.LOCATION_PATH	date-time	LOCATION_PATH
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION_PATH	date-time	LOCATION_PATH
LOCATION_TO_CHECK_REQUEST_ID	LOCATION_TO_CHECK_REQUEST_ID	string	LOCATION_TO_CHECK_REQUEST_ID
LOGIN	LOGIN	string	Login
MAIL_ALERT	MAIL_ALERT	string	Mail of an alert
MANAGER_BEGIN_OF_CONTRACT	MANAGER.BEGIN_OF_CONTRACT	string	MANAGER_BEGIN_OF_CONTRACT
MANAGER_CELLULAR_NUMBER	MANAGER.CELLULAR_NUMBER	string	MANAGER_CELLULAR_NUMBER
MANAGER_DEPARTMENT_PATH	MANAGER.DEPARTMENT_PATH	string	MANAGER_DEPARTMENT_PATH
MANAGER_EMPLOYEE_ID	MANAGER.EMPLOYEE_ID	string	MANAGER_EMPLOYEE_ID
MANAGER_E_MAIL	MANAGER.E_MAIL	string	MANAGER_E_MAIL
MANAGER_LAST_NAME	MANAGER.LAST_NAME	string	MANAGER_LAST_NAME
MANAGER_LOCATION_PATH	MANAGER.LOCATION_PATH	string	MANAGER_LOCATION_PATH
MANAGER_PHONE_NUMBER	MANAGER.PHONE_NUMBER	string	MANAGER_PHONE_NUMBER
MANAGER_ID	MANAGER_ID	string	MANAGER_ID
MESSENGER_SIGN_NAME	MESSENGER_SIGN_NAME	string	Sign name for messenger
Unique identification of a notification type	NOTIFICATION_TYPE_ID	string	Unique identification of a notification type
Last update of the password	PASSWD_LAST_UPDATE_UT	date-time	Last update of the password
PERSON_IN_CHARGE	PERSON_IN_CHARGE	string	Person in charge
PHONE_NUMBER	PHONE_NUMBER	date-time	PHONE_NUMBER
PICTURE_PATH	PICTURE_PATH	string	Path of the picture
PLANNING_ID	PLANNING_ID	string	Unique identification of the planning
STYLE_ID	STYLE_ID	string	Unique identification of a style
SUPPLIER_ID	SUPPLIER_ID	string	SUPPLIER_ID
SUPPLIER_PATH	SUPPLIER_PATH	string	SUPPLIER_PATH
TITLE_ID	TITLE_ID	string	Unique identification of a title
TRIAL_END	TRIAL_END	string	end of a trial
VALIDATION_LEVEL	VALIDATION_LEVEL	string	Level of a validation
VALIDATOR_ID	VALIDATOR_ID	string	Unique identification of a validator
VIP	VIP	string	VIP
VIP_LEVEL_ID	VIP_LEVEL_ID	string	Unique identification of the VIP level
WAVE_ADDRESS	WAVE_ADDRESS	string	Wave address

View Employees List

Operation ID:

ViewEmployeesList

Returns List of Employees.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
MAIN_HREF	HREF	string	MAIN_HREF
record_count	record_count	string	record_count
records	records	array of object	record
BEGIN_OF_CONTRACT	records.BEGIN_OF_CONTRACT	date-time	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	records.CELLULAR_NUMBER	string	CELLULAR_NUMBER
DEPARTMENT_CODE	records.DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	records.DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	records.DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	records.DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	records.DEPARTMENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_HREF	records.DEPARTMENT.HREF	string	DEPARTMENT_HREF
DEPARTMENT_ID	records.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_PATH	records.DEPARTMENT_PATH	string	DEPARTMENT_PATH
EMPLOYEE_ID	records.EMPLOYEE_ID	string	EMPLOYEE_ID
E_MAIL	records.E_MAIL	string	E-mail of the employee
HREF	records.HREF	string	HREF
Last name of the employee	records.LAST_NAME	string	Last name of the employee
CITY	records.LOCATION.CITY	string	CITY
LOCATION_HREF	records.LOCATION.HREF	string	LOCATION_HREF
LOCATION_CODE	records.LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	records.LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	records.LOCATION.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	records.LOCATION.LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	records.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	records.LOCATION_PATH	string	LOCATION_PATH
MANAGER_BEGIN_OF_CONTRACT	records.MANAGER.BEGIN_OF_CONTRACT	string	MANAGER_BEGIN_OF_CONTRACT
MANAGER_CELLULAR_NUMBER	records.MANAGER.CELLULAR_NUMBER	string	MANAGER_CELLULAR_NUMBER
MANAGER_DEPARTMENT_PATH	records.MANAGER.DEPARTMENT_PATH	string	MANAGER_DEPARTMENT_PATH
MANAGER_EMPLOYEE_ID	records.MANAGER.EMPLOYEE_ID	string	MANAGER_EMPLOYEE_ID
MANAGER_E_MAIL	records.MANAGER.E_MAIL	string	MANAGER_E_MAIL
MANAGER_HREF	records.MANAGER.HREF	string	MANAGER_HREF
MANAGER_LAST_NAME	records.MANAGER.LAST_NAME	string	MANAGER_LAST_NAME
MANAGER_LOCATION_PATH	records.MANAGER.LOCATION_PATH	string	MANAGER_LOCATION_PATH
MANAGER_PHONE_NUMBER	records.MANAGER.PHONE_NUMBER	string	MANAGER_PHONE_NUMBER
Phone number	records.PHONE_NUMBER	string	Phone number
total_record_count	total_record_count	string	total_record_count

View Entities List

Operation ID:

ViewEntitiesList

Returns List of entities.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
DEPARTMENT_CODE	records.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	records.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	records.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	records.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	records.DEPARTMENT_PATH	string	DEPARTMENT_PATH
Href	records.HREF	string	Href
total_record_count	total_record_count	string	total_record_count

View Entity

Operation ID:

ViewEntity

Returns the specified entity.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of department.	department_id	True	string	Unique identification of department.

Returns

Name	Path	Type	Description
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
HREF	COMMENT_DEPARTMENT.HREF	string	HREF
CURRENCY_ID	CURRENCY_ID	string	Unique identification of the currency
DEFAULT_COST_CENTER_ID	DEFAULT_COST_CENTER_ID	string	DEFAULT_COST_CENTER_ID
DEPARTMENT_CODE	DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_EN	DEPARTMENT_EN	string	Department in English
DEPARTMENT_FR	DEPARTMENT_FR	string	Department in French
DEPARTMENT_GE	DEPARTMENT_GE	string	Department in German
DEPARTMENT_ID	DEPARTMENT_ID	string	Unique identification of a department
DEPARTMENT_IT	DEPARTMENT_IT	string	Department in Italian
DEPARTMENT_L1	DEPARTMENT_L1	string	Department in L1
DEPARTMENT_L2	DEPARTMENT_L2	string	Department in L2
DEPARTMENT_L3	DEPARTMENT_L3	string	Department in L3
DEPARTMENT_L4	DEPARTMENT_L4	string	Department in L4
DEPARTMENT_L5	DEPARTMENT_L5	string	Department in L5
DEPARTMENT_L6	DEPARTMENT_L6	string	Department in L6
DEPARTMENT_LABEL	DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_PO	DEPARTMENT_PO	string	Department in Portugese
DEPARTMENT_SP	DEPARTMENT_SP	string	Department in Spanish
END_DATE	END_DATE	string	END_DATE
HREF	HREF	string	HREF
LAST_INTEGRATION	LAST_INTEGRATION	string	LAST_INTEGRATION
LAST_UPDATE	LAST_UPDATE	string	LAST_UPDATE
LEVEL	LEVEL	string	Level
MANAGER_ID	MANAGER_ID	string	MANAGER_ID
PARENT_DEPARTMENT_ID	PARENT_DEPARTMENT_ID	string	PARENT_DEPARTMENT_ID
PARENT_DEPARTMENT_PATH	PARENT_DEPARTMENT_PATH	string	PARENT_DEPARTMENT_PATH
SLA_ID	SLA_ID	string	SLA_ID
START_DATE	START_DATE	string	START_DATE
URL_MAP	URL_MAP	string	URL of the map

View Known Errors

Operation ID:

ViewKnownErrors

Returns the specified known Errors.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of known problem.	kp_id	True	string	Unique identification of known problem.

Returns

Name	Path	Type	Description
Link on the answer in English	ANSWER_EN.HREF	string	Link on the answer in English
Link on the answer in French	ANSWER_FR.HREF	string	Link on the answer in French
Link on the answer in German	ANSWER_GE.HREF	string	Link on the answer in German
Link on the answer in Italian	ANSWER_IT.HREF	string	Link on the answer in Italian
Link on the answer in L1	ANSWER_L1.HREF	string	Link on the answer in L1
Link on the answer in L2	ANSWER_L2.HREF	string	Link on the answer in L2
Link on the answer in L3	ANSWER_L3.HREF	string	Link on the answer in L3
Link on the answer in L4	ANSWER_L4.HREF	string	Link on the answer in L4
Link on the answer in L5	ANSWER_L5.HREF	string	Link on the answer in L5
Link on the answer in L6	ANSWER_L6.HREF	string	Link on the answer in L6
Link on the answer in Portugese	ANSWER_PO.HREF	string	Link on the answer in Portugese
Link on the answer in Spanish	ANSWER_SP.HREF	string	Link on the answer in Spanish
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
CREATION_DATE	CREATION_DATE	date-time	Creation date in the KB
END_DATE	END_DATE	string	END_DATE
Expected resolution date in the KB	EXPECTED_RESOLUTION_DATE	string	Expected resolution date in the KB
link of the URL	E_URL.HREF	string	link of the URL
Href	HREF	string	Href
IMPLEMENTATION_TIME	IMPLEMENTATION_TIME	string	Time of implementation
KNOWN_PROBLEMS_ID	KNOWN_PROBLEMS_ID	string	Unique identification of a known problems
KNOWN_PROBLEM_PATH	KNOWN_PROBLEM_PATH	string	Path of a known problems
KP_NUMBER	KP_NUMBER	date-time	Unique identification of a KP
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
LAST_UPDATE_UT	LAST_UPDATE_UT	date-time	Last update in UT
QUESTION_EN	QUESTION_EN	string	Question in English
QUESTION_FR	QUESTION_FR	string	Question in French
QUESTION_GE	QUESTION_GE	string	Question in German
QUESTION_IT	QUESTION_IT	string	Question in Italian
QUESTION_L1	QUESTION_L1	string	Question in L1
QUESTION_L2	QUESTION_L2	string	Question in L2
QUESTION_L3	QUESTION_L3	string	Question in L3
QUESTION_L4	QUESTION_L4	string	Question in L4
QUESTION_L5	QUESTION_L5	string	Question in L5
QUESTION_L6	QUESTION_L6	string	Question in L6
QUESTION_PO	QUESTION_PO	string	Question in Portugese
QUESTION_SP	QUESTION_SP	string	Question in Spanish
REVISION_DATE	REVISION_DATE	string	Revision date in KB
REVISION_DATE_UT	REVISION_DATE_UT	string	Revision date in KB in UT
VERSION	VERSION	string	KB version

View Known Errors List

Operation ID:

ViewKnownErrorsList

Returns List of known errors.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
Href	records.HREF	string	Href
KNOWN_PROBLEMS_ID	records.KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
KNOWN_PROBLEM_PATH	records.KNOWN_PROBLEM_PATH	date-time	KNOWN_PROBLEM_PATH
KP_NUMBER	records.KP_NUMBER	string	KP_NUMBER
QUESTION_FR	records.QUESTION_FR	date-time	QUESTION_FR
total_record_count	total_record_count	string	total_record_count

View Location

Operation ID:

ViewLocation

Returns the specified location.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of location.	location_id	True	string	Unique identification of location.

Returns

Name	Path	Type	Description
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
CITY	CITY	string	CITY
Link on a comment of a location	COMMENT_LOCATION.HREF	string	Link on a comment of a location
COUNTRY_ID	COUNTRY_ID	string	Unique identification of a country
DISCOVERY_NAME	DISCOVERY_NAME	string	Name of the discovery
END_DATE	END_DATE	string	END_DATE
E_CAPACITY	E_CAPACITY	string	Capacity
E_IS_MEETING_ROOM	E_IS_MEETING_ROOM	string	Is a meeting room ?
E_WIFI_LOGIN	E_WIFI_LOGIN	string	Login of a WIFI
FAX	FAX	string	Fax
G_MAP_LAT	G_MAP_LAT	string	G map lat
G_MAP_LNG	G_MAP_LNG	string	G map lng
Href	HREF	string	Href
Is a delivery address ?	IS_DELIVERY_ADDRESS	string	Is a delivery address ?
LAST_INTEGRATION	LAST_INTEGRATION	date-time	LAST_INTEGRATION
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
LEVEL	LEVEL	string	LEVEL
LOCATION_CODE	LOCATION_CODE	string	LOCATION_CODE
LOCATION_EN	LOCATION_EN	string	Location in English
LOCATION_FR	LOCATION_FR	string	Location in French
LOCATION_GE	LOCATION_GE	string	Location in German
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
LOCATION_IT	LOCATION_IT	string	Location in Italian
LOCATION_L1	LOCATION_L1	string	Location in L1
LOCATION_L2	LOCATION_L2	string	Location in L2
LOCATION_L3	LOCATION_L3	string	Location in L3
LOCATION_L4	LOCATION_L4	string	Location in L4
LOCATION_L5	LOCATION_L5	string	Location in L5
LOCATION_L6	LOCATION_L6	string	Location in L6
LOCATION_PATH	LOCATION_PATH	string	LOCATION_PATH
LOCATION_PO	LOCATION_PO	string	Location in Portugese
LOCATION_SP	LOCATION_SP	string	Location in Spanish
MANAGER_ID	MANAGER_ID	string	MANAGER_ID
PARENT_LOCATION_ID	PARENT_LOCATION_ID	string	Unique identification of a parent location
Path of the parent location	PARENT_LOCATION_PATH	string	Path of the parent location
PHONE	PHONE	string	Phone
REGION_ZONE_ID	REGION_ZONE_ID	string	Unique identification of a region zone
SLA_ID	SLA_ID	string	SLA_ID
START_DATE	START_DATE	string	START_DATE
STATE_ID	STATE_ID	string	Unique identification of a state
STATUS_ID	STATUS_ID	string	STATUS_ID
STREET_ADDRESS_1	STREET_ADDRESS_1	string	Address for a street 1
STREET_ADDRESS_2	STREET_ADDRESS_2	string	Address for a street 2
TIME_ZONE_ID	TIME_ZONE_ID	string	Unique identification of a time zone
URL_MAP	URL_MAP	string	URL_MAP
ZIP_CODE	ZIP_CODE	string	Zip code

View Locations List

Operation ID:

ViewLocationsList

Returns List of locations.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
CITY	records.CITY	string	CITY
Href	records.HREF	string	Href
Code of the location	records.LOCATION_CODE	string	Code of the location
Location in French	records.LOCATION_FR	string	Location in French
LOCATION_ID	records.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	records.LOCATION_PATH	string	LOCATION_PATH
total_record_count	total_record_count	string	total_record_count

View Manufacturer

Operation ID:

ViewManufacturer

Returns the specified Manufacturer.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of manufacturer.	manufacturer_id	True	string	Unique identification of manufacturer.

Returns

Name	Path	Type	Description
DISCOVERY_NAME	DISCOVERY_NAME	string	DISCOVERY_NAME
HREF	HREF	string	HREF
Is a manufacturer ?	IS_MANUFACTURER	string	Is a manufacturer ?
Is publisher ?	IS_PUBLISHER	string	Is publisher ?
MANUFACTURER	MANUFACTURER	string	MANUFACTURER
MANUFACTURER_ID	MANUFACTURER_ID	string	MANUFACTURER_ID
WEB_SITE	WEB_SITE	string	Web Site

View Manufacturer List

Operation ID:

ViewManufacturerList

Returns List of manufacturers.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
DISCOVERY_NAME	records.DISCOVERY_NAME	string	DISCOVERY_NAME
Href	records.HREF	string	Href
MANUFACTURER	records.MANUFACTURER	string	MANUFACTURER
MANUFACTURER_ID	records.MANUFACTURER_ID	string	MANUFACTURER_ID
total_record_count	total_record_count	string	total_record_count

View Request - Incident

Operation ID:

ViewRequest_Incident

Returns the specified incident or request.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.

Returns

Name	Path	Type	Description
ANALYTICAL_CHARGE_ID	ANALYTICAL_CHARGE_ID	string	Unique identification of an analytical charge
Patch of an analytical charge	ANALYTICAL_CHARGE_PATH	string	ANALYTICAL_CHARGE_PATH
ASSET_ID	ASSET_ID	string	ASSET_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
BUDGET_EFFECTIVE	BUDGET_EFFECTIVE	string	Budget effective
BUDGET_ID	BUDGET_ID	string	BUDGET_ID
BUDGET_PLANNED	BUDGET_PLANNED	string	Budget planned
CAN_BE_DUPLICATED	CAN_BE_DUPLICATED	string	Can be duplicated ?
CATALOG_REQUEST_PATH	CATALOG_REQUEST.CATALOG_REQUEST_PATH	string	CATALOG_REQUEST_PATH
CODE	CATALOG_REQUEST.CODE	string	CODE
CATALOG_REQUEST_HREF	CATALOG_REQUEST.HREF	string	HREF
SD_CATALOG_ID	CATALOG_REQUEST.SD_CATALOG_ID	string	SD_CATALOG_ID
TITLE_FR	CATALOG_REQUEST.TITLE_FR	string	TITLE_FR
CI_ID	CI_ID	string	CI_ID
Result of the click 2 get install	CLICK_2_GET_INSTALL_RESULT	string	CLICK_2_GET_INSTALL_RESULT
Link on a comment	COMMENT.HREF	string	COMMENT_HREF
CONTINUITY_PLAN_ID	CONTINUITY_PLAN_ID	string	Unique identification of a continuity plan
COST_CENTER_ID	COST_CENTER_ID	string	Unique identification of a cost center
CREATION_DATE_UT	CREATION_DATE_UT	date-time	Creation date in UT
DELAY	DELAY	string	Delay
DEPARTMENT_CODE	DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	DEPARTMENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
Link on a department	DEPARTMENT.HREF	string	DEPARTMENT_HREF
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
DESCRIPTION_HREF	DESCRIPTION.HREF	string	DESCRIPTION_HREF
DYNAMIC_DETAILS_HREF	DYNAMIC_DETAILS.HREF	string	DYNAMIC_DETAILS_HREF
Effective date end for a change	EFFECTIVE_CHANGE_DATE_END	string	EFFECTIVE_CHANGE_DATE_END
EFFECTIVE_CHANGE_DATE_START	EFFECTIVE_CHANGE_DATE_START	string	EFFECTIVE_CHANGE_DATE_START
END_DATE_UT	END_DATE_UT	date-time	End date in UT
ESTIMATED_NET_PRICE	ESTIMATED_NET_PRICE	string	Estimated net price
Estimated percent complete	ESTIMATED_PERCENT_COMPLETE	string	Estimated percent complete
EXPECTED_DATE_UT	EXPECTED_DATE_UT	string	expected date in UT
EXPECTED_DURATION	EXPECTED_DURATION	string	Expected duration
EXPECTED_END_DATE_UT	EXPECTED_END_DATE_UT	string	expected end date in UT
EXPECTED_START_DATE_UT	EXPECTED_START_DATE_UT	string	Expected start date in UT
EXTERNAL_REFERENCE	EXTERNAL_REFERENCE	string	external reference
First call for a resolution	FIRST_CALL_RESOLUTION	string	FIRST_CALL_RESOLUTION
HOUR_PER_DAY	HOUR_PER_DAY	string	Number of hour per day
MAIN_HREF	HREF	string	MAIN_HREF
IMPACT_ID	IMPACT_ID	string	IMPACT_ID
IMPUTATION_DATE	IMPUTATION_DATE	string	Imputation date
Unique identification of an initial sd_catalog	INITIAL_SD_CATALOG_ID	string	Unique identification of an initial sd_catalog
Patch of an initial sd_catalog	INITIAL_SD_CATALOG_PATH	string	INITIAL_SD_CATALOG_PATH
IS_FINANCIAL_COMPTED	IS_FINANCIAL_COMPTED	string	Is financial compted ?
IS_MAJOR_INCIDENT	IS_MAJOR_INCIDENT	string	Is a major incident ?
IS_TEMPLATE	IS_TEMPLATE	string	Is a template ?
KBASE_ID	KBASE_ID	string	Unique identification of a kbase
KNOWN_PROBLEM_HREF	KNOWN_PROBLEM.HREF	string	KNOWN_PROBLEM_HREF
KNOWN_PROBLEMS_ID	KNOWN_PROBLEM.KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
KNOWN_PROBLEM_PATH	KNOWN_PROBLEM.KNOWN_PROBLEM_PATH	string	Path of a know problem
KP_NUMBER	KNOWN_PROBLEM.KP_NUMBER	string	KP_NUMBER
QUESTION_FR	KNOWN_PROBLEM.QUESTION_FR	string	QUESTION_FR
KNOWN_PROBLEMS_ID	KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
KNOWN_PROBLEMS_PATH	KNOWN_PROBLEMS_PATH	string	KNOWN_PROBLEMS_PATH
LAST_DONE_BY_ID	LAST_DONE_BY_ID	string	Unique identification of last done by
LAST_GROUP_ID	LAST_GROUP_ID	string	Unique identification of an last group
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
Location city	LOCATION.CITY	string	LOCATION_CITY
LOCATION_HREF	LOCATION.HREF	string	LOCATION_HREF
LOCATION_CODE	LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	LOCATION.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION.LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION_PATH	string	LOCATION_PATH
MARK_1	MARK_1	string	Mark 1
MARK_2	MARK_2	string	Mark 2
Max resolution date in UT	MAX_RESOLUTION_DATE_UT	date-time	MAX_RESOLUTION_DATE_UT
MS_PROJECT_IMPORT_VALIDATION_WAITING	MS_PROJECT_IMPORT_VALIDATION_WAITING	string	MS_PROJECT_IMPORT_VALIDATION_WAITING
NET_PRICE	NET_PRICE	string	NET_PRICE
NET_PRICE_CUR_ID	NET_PRICE_CUR_ID	string	NET_PRICE_CUR_ID
NEWS_ID	NEWS_ID	string	Unique identification of a news
NOT_DEDUCED_CALL	NOT_DEDUCED_CALL	string	Not deduces call
ORDER_ID	ORDER_ID	string	Unique identification of an order
ORDER_NET_PRICE	ORDER_NET_PRICE	string	Order net price
ORIGIN_TOOL_ID	ORIGIN_TOOL_ID	string	Unique identification of an origin tool
OWNER_ID	OWNER_ID	string	Unique identification of an owner
OWNING_GROUP_ID	OWNING_GROUP_ID	string	Unique identification of an owning group
PARENT_REQUEST_ID	PARENT_REQUEST_ID	string	Unique identification of a parent request
Planned end date for a change	PLANNED_CHANGE_DATE_END	string	PLANNED_CHANGE_DATE_END
Planned start date for a change	PLANNED_CHANGE_DATE_START	string	PLANNED_CHANGE_DATE_START
PM_STATUS_ID	PM_STATUS_ID	string	Unique identification of a PM status
PROJECT_ID	PROJECT_ID	string	PROJECT_ID
PROJECT_NAME	PROJECT_NAME	string	Project name
Project start date in UT	PROJECT_START_DATE_UT	string	PROJECT_START_DATE_UT
QTY	QTY	string	Quantity
BEGIN_OF_CONTRACT	RECIPIENT.BEGIN_OF_CONTRACT	date-time	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	RECIPIENT.CELLULAR_NUMBER	string	CELLULAR_NUMBER
RECIPIENT_DEPARTMENT_PATH	RECIPIENT.DEPARTMENT_PATH	string	RECIPIENT_DEPARTMENT_PATH
RECIPIENT_EMPLOYEE_ID	RECIPIENT.EMPLOYEE_ID	string	RECIPIENT_EMPLOYEE_ID
RECIPIENT_E_MAIL	RECIPIENT.E_MAIL	string	RECIPIENT_E_MAIL
Link on a recipient	RECIPIENT.HREF	string	RECIPIENT_HREF
RECIPIENT_LAST_NAME	RECIPIENT.LAST_NAME	string	RECIPIENT_LAST_NAME
RECIPIENT_LOCATION_PATH	RECIPIENT.LOCATION_PATH	string	RECIPIENT_LOCATION_PATH
RECIPIENT_PHONE_NUMBER	RECIPIENT.PHONE_NUMBER	string	RECIPIENT_PHONE_NUMBER
RECIPIENT_ID	RECIPIENT_ID	string	Unique identification of a recipient
RELEASE_ID	RELEASE_ID	string	Unique identification of a release
RENTAL_NET_PRICE	RENTAL_NET_PRICE	string	rental net price
RENTAL_NET_PRICE_CUR_ID	RENTAL_NET_PRICE_CUR_ID	string	Unique identification of a rental net price currency
Requalification processus	REQUALIFICATION_PROCESSING	string	REQUALIFICATION_PROCESSING
requested end date of a change	REQUESTED_CHANGE_DATE_END	string	REQUESTED_CHANGE_DATE_END
REQUESTED_CHANGE_DATE_START	REQUESTED_CHANGE_DATE_START	string	REQUESTED_CHANGE_DATE_START
REQUESTOR_BEGIN_OF_CONTRACT	REQUESTOR.BEGIN_OF_CONTRACT	date-time	REQUESTOR_BEGIN_OF_CONTRACT
REQUESTOR_CELLULAR_NUMBER	REQUESTOR.CELLULAR_NUMBER	string	REQUESTOR_CELLULAR_NUMBER
REQUESTOR_DEPARTMENT_PATH	REQUESTOR.DEPARTMENT_PATH	string	REQUESTOR_DEPARTMENT_PATH
REQUESTOR_EMPLOYEE_ID	REQUESTOR.EMPLOYEE_ID	string	REQUESTOR_EMPLOYEE_ID
REQUESTOR_E_MAIL	REQUESTOR.E_MAIL	string	REQUESTOR_E_MAIL
Link on a requestor	REQUESTOR.HREF	string	REQUESTOR_HREF
REQUESTOR_LAST_NAME	REQUESTOR.LAST_NAME	string	REQUESTOR_LAST_NAME
REQUESTOR_LOCATION_PATH	REQUESTOR.LOCATION_PATH	string	REQUESTOR_LOCATION_PATH
REQUESTOR_PHONE_NUMBER	REQUESTOR.PHONE_NUMBER	string	REQUESTOR_PHONE_NUMBER
REQUESTOR_FEEDBACK	REQUESTOR_FEEDBACK	string	Feedback requestor
REQUESTOR_ID	REQUESTOR_ID	string	Unique identification of a requestor
REQUESTOR_IP_ADDRESS	REQUESTOR_IP_ADDRESS	string	Address IP of a requestor
REQUESTOR_PHONE	REQUESTOR_PHONE	string	Phone of a requestor
REQUEST_ID	REQUEST_ID	string	REQUEST_ID
REQUEST_ORIGIN_ID	REQUEST_ORIGIN_ID	string	Unique identification of an origin request
REQUEST_PROJECT_ID	REQUEST_PROJECT_ID	string	Unique identification of a requets project
REQUIRED_DOWNTIME	REQUIRED_DOWNTIME	string	Required downtime
RFC_NUMBER	RFC_NUMBER	string	RFC_NUMBER
RISK_AMOUNT	RISK_AMOUNT	string	Amount of a risk
RISK_DESCRIPTION_HREF	RISK_DESCRIPTION.HREF	string	RISK_DESCRIPTION_HREF
RISK_LEVEL_ID	RISK_LEVEL_ID	string	Unique identification of a risk level
ROOT_CAUSE_ID	ROOT_CAUSE_ID	string	Unique identification of a root cause
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
SD_CATALOG_PATH	SD_CATALOG_PATH	string	SD_CATALOG_PATH
SEVERITY_ID	SEVERITY_ID	string	Unique identification of a severity
SLA_ID	SLA_ID	string	SLA_ID
Link on a status	STATUS.HREF	string	STATUS_HREF
STATUS_FR	STATUS.STATUS_FR	string	STATUS_FR
STATUS_GUID	STATUS.STATUS_GUID	string	STATUS_GUID
STATUS_ID	STATUS.STATUS_ID	string	STATUS_ID
STATUS_ID	STATUS_ID	string	STATUS_ID
SUBMITTED_BY	SUBMITTED_BY	string	Submitted by
SUBMIT_DATE_UT	SUBMIT_DATE_UT	date-time	SUBMIT_DATE_UT
SYSTEM_ID	SYSTEM_ID	string	Unique identification of a system
TIME_USED_TO_DELIVER_FEEDBACK	TIME_USED_TO_DELIVER_FEEDBACK	string	TIME_USED_TO_DELIVER_FEEDBACK
time used to solve a request	TIME_USED_TO_SOLVE_REQUEST	string	TIME_USED_TO_SOLVE_REQUEST
URGENCY_ID	URGENCY_ID	string	Unique identification of an urgency
Valication level required	VALIDATION_LEVEL_REQUIRED	string	VALIDATION_LEVEL_REQUIRED
WAVE_ID_TARGET	WAVE_ID_TARGET	string	Unique identification of a wave target

View Request - Incident Comment

Operation ID:

ViewRequest_IncidentComment

Returns the comment associated to the specified incident or request.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.

Returns

Name	Path	Type	Description
COMMENT	COMMENT	string	COMMENT
HREF	HREF	string	HREF
PARENT_HREF	PARENT_HREF	string	PARENT_HREF

View Requests - Incidents list

Operation ID:

ViewRequests_IncidentsList

Returns List of Incidents or Requests.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
CATALOG_REQUEST_PATH	records.CATALOG_REQUEST.CATALOG_REQUEST_PATH	string	CATALOG_REQUEST_PATH
CODE	records.CATALOG_REQUEST.CODE	string	CODE
Link on catalog request	records.CATALOG_REQUEST.HREF	string	Link on catalog request
SD_CATALOG_ID	records.CATALOG_REQUEST.SD_CATALOG_ID	string	SD_CATALOG_ID
TITLE_FR	records.CATALOG_REQUEST.TITLE_FR	string	TITLE_FR
Link on a comment	records.COMMENT.HREF	string	Link on a comment
DEPARTMENT_CODE	records.DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	records.DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	records.DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	records.DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
Link on a department path	records.DEPARTMENT.DEPARTMENT_PATH	string	Link on a department path
Link on a department	records.DEPARTMENT.HREF	string	Link on a department
Href	records.HREF	string	Href
Link on know problem	records.KNOWN_PROBLEM.HREF	string	Link on know problem
KNOWN_PROBLEMS_ID	records.KNOWN_PROBLEM.KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
KNOWN_PROBLEM_PATH	records.KNOWN_PROBLEM.KNOWN_PROBLEM_PATH	string	KNOWN_PROBLEM_PATH
KP_NUMBER	records.KNOWN_PROBLEM.KP_NUMBER	string	KP_NUMBER
QUESTION_FR	records.KNOWN_PROBLEM.QUESTION_FR	string	QUESTION_FR
CITY	records.LOCATION.CITY	string	CITY
Link on location	records.LOCATION.HREF	string	Link on location
LOCATION_CODE	records.LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	records.LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	records.LOCATION.LOCATION_ID	string	LOCATION_ID
Link on location path	records.LOCATION.LOCATION_PATH	string	Link on location path
MAX_RESOLUTION_DATE_UT	records.MAX_RESOLUTION_DATE_UT	date-time	MAX_RESOLUTION_DATE_UT
Begin of contrat of a recipient	records.RECIPIENT.BEGIN_OF_CONTRACT	date-time	Begin of contrat of a recipient
Cellular nuumber of a recipient	records.RECIPIENT.CELLULAR_NUMBER	string	Cellular nuumber of a recipient
Department path of a recipient	records.RECIPIENT.DEPARTMENT_PATH	string	Department path of a recipient
Unique ID of a recipient	records.RECIPIENT.EMPLOYEE_ID	string	Unique ID of a recipient
Email of a recipient	records.RECIPIENT.E_MAIL	string	Email of a recipient
Link on a recipient	records.RECIPIENT.HREF	string	Link on a recipient
Last name of a recipient	records.RECIPIENT.LAST_NAME	string	Last name of a recipient
Location path of a recipient	records.RECIPIENT.LOCATION_PATH	string	Location path of a recipient
Phone number of a recipient	records.RECIPIENT.PHONE_NUMBER	string	Phone number of a recipient
Begin of contract of a requestor	records.REQUESTOR.BEGIN_OF_CONTRACT	date-time	Begin of contract of a requestor
Cellular number of a requestor	records.REQUESTOR.CELLULAR_NUMBER	string	Cellular number of a requestor
Department path of a requestor	records.REQUESTOR.DEPARTMENT_PATH	string	Department path of a requestor
Unique identifier of a requestor	records.REQUESTOR.EMPLOYEE_ID	string	Unique identifier of a requestor
Email of a requetor	records.REQUESTOR.E_MAIL	string	Email of a requetor
Link on a requestor	records.REQUESTOR.HREF	string	Link on a requestor
Last name of a requestor	records.REQUESTOR.LAST_NAME	string	Last name of a requestor
Location path of a requestor	records.REQUESTOR.LOCATION_PATH	string	Location path of a requestor
Phone number of a requestor	records.REQUESTOR.PHONE_NUMBER	string	Phone number of a requestor
Unique identification of an RFC number	records.RFC_NUMBER	date-time	RFC_NUMBER
Link on status	records.STATUS.HREF	string	Link on status
STATUS_FR	records.STATUS.STATUS_FR	string	STATUS_FR
STATUS_GUID	records.STATUS.STATUS_GUID	string	STATUS_GUID
STATUS_ID	records.STATUS.STATUS_ID	string	STATUS_ID
Submit date in UT	records.SUBMIT_DATE_UT	date-time	SUBMIT_DATE_UT
total_record_count	total_record_count	string	total_record_count

View SLA

Operation ID:

ViewSla

Returns the specified SLA.

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of SLA.	sla_id	True	string	Unique identification of SLA.

Returns

Name	Path	Type	Description
DELAY	DELAY	string	DELAY
HOLIDAY_LIST_ID	HOLIDAY_LIST_ID	string	Unique identification of an holiday list
HREF	HREF	string	HREF
NAME_EN	NAME_EN	string	Name in English
NAME_FR	NAME_FR	string	Name in French
NAME_GE	NAME_GE	string	Name in German
NAME_IT	NAME_IT	string	Name in Italian
NAME_L1	NAME_L1	string	Name in L1
NAME_L2	NAME_L2	string	Name in L2
NAME_L3	NAME_L3	string	Name in L3
NAME_L4	NAME_L4	string	Name in L4
NAME_L5	NAME_L5	string	Name in L5
NAME_L6	NAME_L6	string	Name in L6
NAME_PO	NAME_PO	string	Name in Portugese
NAME_SP	NAME_SP	string	Name in Spanish
NEXT_BUSINESS_DAY	NEXT_BUSINESS_DAY	string	Next business day
SLA_GUID	SLA_GUID	string	Unique identification of a SLA GUID
SLA_ID	SLA_ID	string	SLA_ID
TIME_LIMIT	TIME_LIMIT	string	Time limit
TIME_TARGET	TIME_TARGET	string	Time target
WORKING_HOURS_ID	WORKING_HOURS_ID	string	Unique identification of working hours

View SLAs List

Operation ID:

ViewSlasList

Returns List of SLAs.

Parameters

Name	Key	Required	Type	Description
Search/Filter on fields.	search		string	Search/Filter on fields.
Selected fields to be returned.	fields		string	Selected fields to be returned.
Sort string.	sort		string	Sort string.
Maximum number of rows to be returned.	max_rows		string	Maximum number of rows to be returned.
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
Href	HREF	string	Href
record_count	record_count	string	record_count
records	records	array of object	record
DELAY	records.DELAY	string	DELAY
Href	records.HREF	string	Href
NAME_FR	records.NAME_FR	string	Name in French
SLA_ID	records.SLA_ID	string	SLA_ID
total_record_count	total_record_count	string	total_record_count

ViewAllResponsesListQuestionsofaTicket

Operation ID:

ViewAllResponsesListQuestionsofaTicket

View all the responses to a list of questions of a ticket

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of a ticket.	request_id	True	string	Unique identification of a ticket.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
DYNAMIC_KEY	records.DYNAMIC_KEY	string	DYNAMIC_KEY
IS_CONDITIONNAL	records.IS_CONDITIONNAL	string	IS_CONDITIONNAL
QUESTION_DISPLAYED	records.QUESTION_DISPLAYED	string	QUESTION_DISPLAYED
QUESTION_ID	records.QUESTION_ID	string	QUESTION_ID
QUESTION_REQUIRED	records.QUESTION_REQUIRED	string	QUESTION_REQUIRED
REQUEST_ID	records.REQUEST_ID	string	REQUEST_ID
HREF	records.RESULT.HREF	string	HREF
RESULT_BIT	records.RESULT_BIT	string	RESULT_BIT
RESULT_DATE	records.RESULT_DATE	string	RESULT_DATE
RESULT_DURATION	records.RESULT_DURATION	string	RESULT_DURATION
RESULT_NUMBER	records.RESULT_NUMBER	string	RESULT_NUMBER
RESULT_ORDER	records.RESULT_ORDER	string	RESULT_ORDER
HREF	records.RESULT_STRING_EN.HREF	string	HREF
HREF	records.RESULT_STRING_FR.HREF	string	HREF
HREF	records.RESULT_STRING_GE.HREF	string	HREF
HREF	records.RESULT_STRING_IT.HREF	string	HREF
HREF	records.RESULT_STRING_L1.HREF	string	HREF
HREF	records.RESULT_STRING_L2.HREF	string	HREF
HREF	records.RESULT_STRING_L3.HREF	string	HREF
HREF	records.RESULT_STRING_L4.HREF	string	HREF
HREF	records.RESULT_STRING_L5.HREF	string	HREF
HREF	records.RESULT_STRING_L6.HREF	string	HREF
HREF	records.RESULT_STRING_PO.HREF	string	HREF
HREF	records.RESULT_STRING_SP.HREF	string	HREF
SD_CATALOG_ID	records.SD_CATALOG_ID	string	SD_CATALOG_ID
TABLENAME	records.TABLENAME	string	TABLENAME
MAX_RESOLUTION_DATE_UT	records.REQUEST.MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
HREF	records.REQUEST.HREF	string	HREF
REQUEST_ID	records.REQUEST.REQUEST_ID	string	REQUEST_ID
RFC_NUMBER	records.REQUEST.RFC_NUMBER	string	RFC_NUMBER
SUBMIT_DATE_UT	records.REQUEST.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT
DEPENDS_ON_ANOTHER_QUESTION	records.QUESTION.DEPENDS_ON_ANOTHER_QUESTION	string	DEPENDS_ON_ANOTHER_QUESTION
IS_REST_SUPPORTED	records.QUESTION.IS_REST_SUPPORTED	string	IS_REST_SUPPORTED
IS_VARIABLE	records.QUESTION.IS_VARIABLE	string	IS_VARIABLE
QUESTION_CODE	records.QUESTION.QUESTION_CODE	string	QUESTION_CODE
QUESTION_EN	records.QUESTION.QUESTION_EN	string	QUESTION_EN
QUESTION_FR	records.QUESTION.QUESTION_FR	string	QUESTION_FR
QUESTION_GE	records.QUESTION.QUESTION_GE	string	QUESTION_GE
QUESTION_GUID	records.QUESTION.QUESTION_GUID	string	QUESTION_GUID
HREF	records.QUESTION.HREF	string	HREF
QUESTION_ID	records.QUESTION.QUESTION_ID	string	QUESTION_ID
QUESTION_IT	records.QUESTION.QUESTION_IT	string	QUESTION_IT
QUESTION_L1	records.QUESTION.QUESTION_L1	string	QUESTION_L1
QUESTION_L2	records.QUESTION.QUESTION_L2	string	QUESTION_L2
QUESTION_L3	records.QUESTION.QUESTION_L3	string	QUESTION_L3
QUESTION_L4	records.QUESTION.QUESTION_L4	string	QUESTION_L4
QUESTION_L5	records.QUESTION.QUESTION_L5	string	QUESTION_L5
QUESTION_L6	records.QUESTION.QUESTION_L6	string	QUESTION_L6
QUESTION_PO	records.QUESTION.QUESTION_PO	string	QUESTION_PO
QUESTION_SP	records.QUESTION.QUESTION_SP	string	QUESTION_SP
VALUE_TYPE	records.QUESTION.VALUE_TYPE	string	VALUE_TYPE

ViewaQuestion

Operation ID:

ViewaQuestion

View a question

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of a question.	question_id	True	string	Unique identification of a question.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
DEPENDS_ON_ANOTHER_QUESTION	DEPENDS_ON_ANOTHER_QUESTION	string	DEPENDS_ON_ANOTHER_QUESTION
IS_REST_SUPPORTED	IS_REST_SUPPORTED	string	IS_REST_SUPPORTED
IS_VARIABLE	IS_VARIABLE	string	IS_VARIABLE
QUESTION_CODE	QUESTION_CODE	string	QUESTION_CODE
QUESTION_EN	QUESTION_EN	string	QUESTION_EN
QUESTION_FR	QUESTION_FR	string	QUESTION_FR
QUESTION_GE	QUESTION_GE	string	QUESTION_GE
QUESTION_GUID	QUESTION_GUID	string	QUESTION_GUID
QUESTION_ID	QUESTION_ID	string	QUESTION_ID
QUESTION_IT	QUESTION_IT	string	QUESTION_IT
QUESTION_L1	QUESTION_L1	string	QUESTION_L1
QUESTION_L2	QUESTION_L2	string	QUESTION_L2
QUESTION_L3	QUESTION_L3	string	QUESTION_L3
QUESTION_L4	QUESTION_L4	string	QUESTION_L4
QUESTION_L5	QUESTION_L5	string	QUESTION_L5
QUESTION_L6	QUESTION_L6	string	QUESTION_L6
QUESTION_PO	QUESTION_PO	string	QUESTION_PO
QUESTION_SP	QUESTION_SP	string	QUESTION_SP
HREF	VALUE_LIST.HREF	string	HREF
VALUE_TYPE	VALUE_TYPE	string	VALUE_TYPE

ViewListActions

Operation ID:

ViewListActions

View a list of actions

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
ACTION_ID	records.ACTION_ID	string	ACTION_ID
ACTION_LABEL_FR	records.ACTION_LABEL_FR	string	ACTION_LABEL_FR
ACTION_NUMBER	records.ACTION_NUMBER	string	ACTION_NUMBER
DONE_BY_ID	records.DONE_BY_ID	string	DONE_BY_ID
EXPECTED_START_DATE_UT	records.EXPECTED_START_DATE_UT	string	EXPECTED_START_DATE_UT
CITY	records.LOCATION.CITY	string	CITY
LOCATION_CODE	records.LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	records.LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_PATH	records.LOCATION.LOCATION_PATH	string	LOCATION_PATH
HREF	records.LOCATION.HREF	string	HREF
LOCATION_ID	records.LOCATION.LOCATION_ID	string	LOCATION_ID
BEGIN_OF_CONTRACT	records.DONE_BY.BEGIN_OF_CONTRACT	string	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	records.DONE_BY.CELLULAR_NUMBER	string	CELLULAR_NUMBER
DEPARTMENT_PATH	records.DONE_BY.DEPARTMENT_PATH	string	DEPARTMENT_PATH
E_MAIL	records.DONE_BY.E_MAIL	string	E_MAIL
EMPLOYEE_ID	records.DONE_BY.EMPLOYEE_ID	string	EMPLOYEE_ID
LAST_NAME	records.DONE_BY.LAST_NAME	string	LAST_NAME
LOCATION_PATH	records.DONE_BY.LOCATION_PATH	string	LOCATION_PATH
PHONE_NUMBER	records.DONE_BY.PHONE_NUMBER	string	PHONE_NUMBER
MAX_RESOLUTION_DATE_UT	records.REQUEST.MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
REQUEST_ID	records.REQUEST.REQUEST_ID	string	REQUEST_ID
HREF	records.REQUEST.HREF	string	HREF
RFC_NUMBER	records.REQUEST.RFC_NUMBER	string	RFC_NUMBER
SUBMIT_DATE_UT	records.REQUEST.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT
ACTION_TYPE_ID	records.ACTION_TYPE.ACTION_TYPE_ID	string	ACTION_TYPE_ID
NAME_FR	records.ACTION_TYPE.NAME_FR	string	NAME_FR

ViewListNews

Operation ID:

ViewListNews

View a list of news

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
CREATION_DATE	records.CREATION_DATE	string	CREATION_DATE
HREF	records.DESCRIPTION.HREF	string	HREF
DOCUMENT_ID	records.DOCUMENT_ID	string	DOCUMENT_ID
DOCUMENT_NAME	records.DOCUMENT_NAME	string	DOCUMENT_NAME
END_DATE	records.END_DATE	string	END_DATE
FRONT_OFFICE	records.FRONT_OFFICE	string	FRONT_OFFICE
L_EN	records.L_EN	string	L_EN
L_FR	records.L_FR	string	L_FR
L_GE	records.L_GE	string	L_GE
L_IT	records.L_IT	string	L_IT
L_PO	records.L_PO	string	L_PO
L_SP	records.L_SP	string	L_SP
REQUEST_ID	records.REQUEST_ID	string	REQUEST_ID
SD_CATALOG_PATH	records.SD_CATALOG_PATH	string	SD_CATALOG_PATH
SD_CATALOG_ID	records.SD_CATALOG_ID	string	SD_CATALOG_ID
START_DATE	records.START_DATE	string	START_DATE
MAX_RESOLUTION_DATE_UT	records.REQUEST.MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
REQUEST_ID	records.REQUEST.REQUEST_ID	string	REQUEST_ID
RFC_NUMBER	records.REQUEST.RFC_NUMBER	string	RFC_NUMBER
SUBMIT_DATE_UT	records.REQUEST.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT

ViewListProblems

Operation ID:

ViewListProblems

View a list of problems

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
HREF	records.COMMENT.HREF	string	HREF
REQUEST_ID	records.REQUEST_ID	string	REQUEST_ID
RFC_NUMBER	records.RFC_NUMBER	string	RFC_NUMBER
SUBMIT_DATE_UT	records.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT
CODE	records.CATALOG_REQUEST.CODE	string	CODE
CATALOG_REQUEST_PATH	records.CATALOG_REQUEST.CATALOG_REQUEST_PATH	string	CATALOG_REQUEST_PATH
SD_CATALOG_ID	records.CATALOG_REQUEST.SD_CATALOG_ID	string	SD_CATALOG_ID
TITLE_FR	records.CATALOG_REQUEST.TITLE_FR	string	TITLE_FR
IS_HELP_DESK	records.STATUS.IS_HELP_DESK	string	IS_HELP_DESK
IS_PROCUREMENT	records.STATUS.IS_PROCUREMENT	string	IS_PROCUREMENT
STATUS_FR	records.STATUS.STATUS_FR	string	STATUS_FR
STATUS_GUID	records.STATUS.STATUS_GUID	string	STATUS_GUID
STATUS_ID	records.STATUS.STATUS_ID	string	STATUS_ID
BEGIN_OF_CONTRACT	records.RECIPIENT.BEGIN_OF_CONTRACT	string	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	records.RECIPIENT.CELLULAR_NUMBER	string	CELLULAR_NUMBER
DEPARTMENT_PATH	records.RECIPIENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
E_MAIL	records.RECIPIENT.E_MAIL	string	E_MAIL
EMPLOYEE_ID	records.RECIPIENT.EMPLOYEE_ID	string	EMPLOYEE_ID
LAST_NAME	records.RECIPIENT.LAST_NAME	string	LAST_NAME
LOCATION_PATH	records.RECIPIENT.LOCATION_PATH	string	LOCATION_PATH
PHONE_NUMBER	records.RECIPIENT.PHONE_NUMBER	string	PHONE_NUMBER
BEGIN_OF_CONTRACT	records.REQUESTOR.BEGIN_OF_CONTRACT	string	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	records.REQUESTOR.CELLULAR_NUMBER	string	CELLULAR_NUMBER
DEPARTMENT_PATH	records.REQUESTOR.DEPARTMENT_PATH	string	DEPARTMENT_PATH
E_MAIL	records.REQUESTOR.E_MAIL	string	E_MAIL
EMPLOYEE_ID	records.REQUESTOR.EMPLOYEE_ID	string	EMPLOYEE_ID
LAST_NAME	records.REQUESTOR.LAST_NAME	string	LAST_NAME
LOCATION_PATH	records.REQUESTOR.LOCATION_PATH	string	LOCATION_PATH
PHONE_NUMBER	records.REQUESTOR.PHONE_NUMBER	string	PHONE_NUMBER
CITY	records.LOCATION.CITY	string	CITY
LOCATION_CODE	records.LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	records.LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_PATH	records.LOCATION.LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	records.LOCATION.LOCATION_ID	string	LOCATION_ID
DEPARTMENT_CODE	records.DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	records.DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_PATH	records.DEPARTMENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_ID	records.DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	records.DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL

ViewListProblemsAttachedATickets

Operation ID:

ViewListProblemsAttachedATickets

View a list of problems attached to a ticket

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
ANALYTICAL_CHARGE_PATH	records.ANALYTICAL_CHARGE_PATH	string	ANALYTICAL_CHARGE_PATH
ANALYTICAL_CHARGE_ID	records.ANALYTICAL_CHARGE_ID	string	ANALYTICAL_CHARGE_ID
ASSET_ID	records.ASSET_ID	string	ASSET_ID
AVAILABLE_FIELD_1	records.AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	records.AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	records.AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	records.AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	records.AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	records.AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
BUDGET_EFFECTIVE	records.BUDGET_EFFECTIVE	string	BUDGET_EFFECTIVE
BUDGET_ID	records.BUDGET_ID	string	BUDGET_ID
BUDGET_PLANNED	records.BUDGET_PLANNED	string	BUDGET_PLANNED
CAN_BE_DUPLICATED	records.CAN_BE_DUPLICATED	string	CAN_BE_DUPLICATED
CI_ID	records.CI_ID	string	CI_ID
CLICK_2_GET_INSTALL_RESULT	records.CLICK_2_GET_INSTALL_RESULT	string	CLICK_2_GET_INSTALL_RESULT
HREF	records.COMMENT.HREF	string	HREF
CONTINUITY_PLAN_ID	records.CONTINUITY_PLAN_ID	string	CONTINUITY_PLAN_ID
COST_CENTER_ID	records.COST_CENTER_ID	string	COST_CENTER_ID
CREATION_DATE_UT	records.CREATION_DATE_UT	string	CREATION_DATE_UT
DELAY	records.DELAY	string	DELAY
DEPARTMENT_PATH	records.DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_ID	records.DEPARTMENT_ID	string	DEPARTMENT_ID
HREF	records.DESCRIPTION.HREF	string	HREF
HREF	records.DYNAMIC_DETAILS.HREF	string	HREF
E_ALERT_CODE	records.E_ALERT_CODE	string	E_ALERT_CODE
E_COST	records.E_COST	string	E_COST
E_DELAY	records.E_DELAY	string	E_DELAY
E_LAST_DATES_UPDATE	records.E_LAST_DATES_UPDATE	string	E_LAST_DATES_UPDATE
E_SENTIMENT_ANALYSIS	records.E_SENTIMENT_ANALYSIS	string	E_SENTIMENT_ANALYSIS
EFFECTIVE_CHANGE_DATE_END	records.EFFECTIVE_CHANGE_DATE_END	string	EFFECTIVE_CHANGE_DATE_END
EFFECTIVE_CHANGE_DATE_START	records.EFFECTIVE_CHANGE_DATE_START	string	EFFECTIVE_CHANGE_DATE_START
END_DATE_UT	records.END_DATE_UT	string	END_DATE_UT
ESTIMATED_NET_PRICE	records.ESTIMATED_NET_PRICE	string	ESTIMATED_NET_PRICE
ESTIMATED_PERCENT_COMPLETE	records.ESTIMATED_PERCENT_COMPLETE	string	ESTIMATED_PERCENT_COMPLETE
EXPECTED_DATE_UT	records.EXPECTED_DATE_UT	string	EXPECTED_DATE_UT
EXPECTED_DURATION	records.EXPECTED_DURATION	string	EXPECTED_DURATION
EXPECTED_END_DATE_UT	records.EXPECTED_END_DATE_UT	string	EXPECTED_END_DATE_UT
EXPECTED_START_DATE_UT	records.EXPECTED_START_DATE_UT	string	EXPECTED_START_DATE_UT
EXTERNAL_REFERENCE	records.EXTERNAL_REFERENCE	string	EXTERNAL_REFERENCE
FIRST_CALL_RESOLUTION	records.FIRST_CALL_RESOLUTION	string	FIRST_CALL_RESOLUTION
HOUR_PER_DAY	records.HOUR_PER_DAY	string	HOUR_PER_DAY
IMPACT_ID	records.IMPACT_ID	string	IMPACT_ID
IMPUTATION_DATE	records.IMPUTATION_DATE	string	IMPUTATION_DATE
INITIAL_SD_CATALOG_PATH	records.INITIAL_SD_CATALOG_PATH	string	INITIAL_SD_CATALOG_PATH
INITIAL_SD_CATALOG_ID	records.INITIAL_SD_CATALOG_ID	string	INITIAL_SD_CATALOG_ID
IS_FINANCIAL_COMPTED	records.IS_FINANCIAL_COMPTED	string	IS_FINANCIAL_COMPTED
IS_MAJOR_INCIDENT	records.IS_MAJOR_INCIDENT	string	IS_MAJOR_INCIDENT
IS_TEMPLATE	records.IS_TEMPLATE	string	IS_TEMPLATE
KBASE_ID	records.KBASE_ID	string	KBASE_ID
KNOWN_PROBLEMS_PATH	records.KNOWN_PROBLEMS_PATH	string	KNOWN_PROBLEMS_PATH
KNOWN_PROBLEMS_ID	records.KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
LAST_DONE_BY_ID	records.LAST_DONE_BY_ID	string	LAST_DONE_BY_ID
LAST_GROUP_ID	records.LAST_GROUP_ID	string	LAST_GROUP_ID
LAST_UPDATE	records.LAST_UPDATE	string	LAST_UPDATE
LOCATION_PATH	records.LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	records.LOCATION_ID	string	LOCATION_ID
MARK_1	records.MARK_1	string	MARK_1
MARK_2	records.MARK_2	string	MARK_2
MAX_RESOLUTION_DATE_UT	records.MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
MS_PROJECT_IMPORT_VALIDATION_WAITING	records.MS_PROJECT_IMPORT_VALIDATION_WAITING	string	MS_PROJECT_IMPORT_VALIDATION_WAITING
NET_PRICE	records.NET_PRICE	string	NET_PRICE
NET_PRICE_CUR_ID	records.NET_PRICE_CUR_ID	string	NET_PRICE_CUR_ID
NEWS_ID	records.NEWS_ID	string	NEWS_ID
NOT_DEDUCED_CALL	records.NOT_DEDUCED_CALL	string	NOT_DEDUCED_CALL
ORDER_ID	records.ORDER_ID	string	ORDER_ID
ORDER_NET_PRICE	records.ORDER_NET_PRICE	string	ORDER_NET_PRICE
ORIGIN_TOOL_ID	records.ORIGIN_TOOL_ID	string	ORIGIN_TOOL_ID
OWNER_ID	records.OWNER_ID	string	OWNER_ID
OWNING_GROUP_ID	records.OWNING_GROUP_ID	string	OWNING_GROUP_ID
PARENT_REQUEST_ID	records.PARENT_REQUEST_ID	string	PARENT_REQUEST_ID
PLANNED_CHANGE_DATE_END	records.PLANNED_CHANGE_DATE_END	string	PLANNED_CHANGE_DATE_END
PLANNED_CHANGE_DATE_START	records.PLANNED_CHANGE_DATE_START	string	PLANNED_CHANGE_DATE_START
PM_STATUS_ID	records.PM_STATUS_ID	string	PM_STATUS_ID
PROJECT_ID	records.PROJECT_ID	string	PROJECT_ID
PROJECT_NAME	records.PROJECT_NAME	string	PROJECT_NAME
PROJECT_START_DATE_UT	records.PROJECT_START_DATE_UT	string	PROJECT_START_DATE_UT
QTY	records.QTY	string	QTY
RECIPIENT_ID	records.RECIPIENT_ID	string	RECIPIENT_ID
RELEASE_ID	records.RELEASE_ID	string	RELEASE_ID
RENTAL_NET_PRICE	records.RENTAL_NET_PRICE	string	RENTAL_NET_PRICE
RENTAL_NET_PRICE_CUR_ID	records.RENTAL_NET_PRICE_CUR_ID	string	RENTAL_NET_PRICE_CUR_ID
REOPEN_PROCESSING	records.REOPEN_PROCESSING	string	REOPEN_PROCESSING
REQUALIFICATION_PROCESSING	records.REQUALIFICATION_PROCESSING	string	REQUALIFICATION_PROCESSING
REQUEST_ID	records.REQUEST_ID	string	REQUEST_ID
REQUEST_ORIGIN_ID	records.REQUEST_ORIGIN_ID	string	REQUEST_ORIGIN_ID
REQUEST_PROJECT_ID	records.REQUEST_PROJECT_ID	string	REQUEST_PROJECT_ID
REQUESTED_CHANGE_DATE_END	records.REQUESTED_CHANGE_DATE_END	string	REQUESTED_CHANGE_DATE_END
REQUESTED_CHANGE_DATE_START	records.REQUESTED_CHANGE_DATE_START	string	REQUESTED_CHANGE_DATE_START
REQUESTOR_FEEDBACK	records.REQUESTOR_FEEDBACK	string	REQUESTOR_FEEDBACK
REQUESTOR_ID	records.REQUESTOR_ID	string	REQUESTOR_ID
REQUESTOR_IP_ADDRESS	records.REQUESTOR_IP_ADDRESS	string	REQUESTOR_IP_ADDRESS
REQUESTOR_PHONE	records.REQUESTOR_PHONE	string	REQUESTOR_PHONE
REQUIRED_DOWNTIME	records.REQUIRED_DOWNTIME	string	REQUIRED_DOWNTIME
RFC_NUMBER	records.RFC_NUMBER	string	RFC_NUMBER
RISK_AMOUNT	records.RISK_AMOUNT	string	RISK_AMOUNT
HREF	records.RISK_DESCRIPTION.HREF	string	HREF
RISK_LEVEL_ID	records.RISK_LEVEL_ID	string	RISK_LEVEL_ID
ROOT_CAUSE_ID	records.ROOT_CAUSE_ID	string	ROOT_CAUSE_ID
SD_CATALOG_PATH	records.SD_CATALOG_PATH	string	SD_CATALOG_PATH
SD_CATALOG_ID	records.SD_CATALOG_ID	string	SD_CATALOG_ID
SEVERITY_ID	records.SEVERITY_ID	string	SEVERITY_ID
SLA_ID	records.SLA_ID	string	SLA_ID
STATUS_ID	records.STATUS_ID	string	STATUS_ID
SUBMIT_DATE_UT	records.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT
SUBMITTED_BY	records.SUBMITTED_BY	string	SUBMITTED_BY
HREF	records.SYSTEM_AFFECTED.HREF	string	HREF
SYSTEM_ID	records.SYSTEM_ID	string	SYSTEM_ID
TIME_USED_TO_DELIVER_FEEDBACK	records.TIME_USED_TO_DELIVER_FEEDBACK	string	TIME_USED_TO_DELIVER_FEEDBACK
TIME_USED_TO_SOLVE_REQUEST	records.TIME_USED_TO_SOLVE_REQUEST	string	TIME_USED_TO_SOLVE_REQUEST
TITLE	records.TITLE	string	TITLE
URGENCY_ID	records.URGENCY_ID	string	URGENCY_ID
VALIDATION_LEVEL_REQUIRED	records.VALIDATION_LEVEL_REQUIRED	string	VALIDATION_LEVEL_REQUIRED
WAVE_ID_TARGET	records.WAVE_ID_TARGET	string	WAVE_ID_TARGET
MAX_RESOLUTION_DATE_UT	records.REQUEST.MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
REQUEST_ID	records.REQUEST.REQUEST_ID	string	REQUEST_ID
HREF	records.REQUEST.HREF	string	HREF
RFC_NUMBER	records.REQUEST.RFC_NUMBER	string	RFC_NUMBER
SUBMIT_DATE_UT	records.REQUEST.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT

ViewListProblemsAttachedTickets

Operation ID:

ViewListProblemsAttachedTickets

View a list of problems attached to tickets

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
REQUEST_ID	records.REQUEST_ID	string	REQUEST_ID
REQUEST_ID	records.PROBLEM.REQUEST_ID	string	REQUEST_ID
HREF	records.PROBLEM.HREF	string	HREF
RFC_NUMBER	records.PROBLEM.RFC_NUMBER	string	RFC_NUMBER
SUBMIT_DATE_UT	records.PROBLEM.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT
RFC_NUMBER	records.RFC_NUMBER	string	RFC_NUMBER

ViewListQuestionnaires

Operation ID:

ViewListQuestionnaires

View a list of questionnaires

Parameters

Name	Key	Required	Type	Description
Unique identification of a question.	account	True	string	Unique identification of a question.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
QUESTION_LIST_EN	records.QUESTION_LIST_EN	string	QUESTION_LIST_EN
QUESTION_LIST_FR	records.QUESTION_LIST_FR	string	QUESTION_LIST_FR
QUESTION_LIST_GE	records.QUESTION_LIST_GE	string	QUESTION_LIST_GE
QUESTION_LIST_GUID	records.QUESTION_LIST_GUID	string	QUESTION_LIST_GUID
QUESTION_LIST_ID	records.QUESTION_LIST_ID	string	QUESTION_LIST_ID
QUESTION_LIST_IT	records.QUESTION_LIST_IT	string	QUESTION_LIST_IT
QUESTION_LIST_L1	records.QUESTION_LIST_L1	string	QUESTION_LIST_L1
QUESTION_LIST_L2	records.QUESTION_LIST_L2	string	QUESTION_LIST_L2
QUESTION_LIST_L3	records.QUESTION_LIST_L3	string	QUESTION_LIST_L3
QUESTION_LIST_L4	records.QUESTION_LIST_L4	string	QUESTION_LIST_L4
QUESTION_LIST_L5	records.QUESTION_LIST_L5	string	QUESTION_LIST_L5
QUESTION_LIST_L6	records.QUESTION_LIST_L6	string	QUESTION_LIST_L6
QUESTION_LIST_PO	records.QUESTION_LIST_PO	string	QUESTION_LIST_PO
QUESTION_LIST_SP	records.QUESTION_LIST_SP	string	QUESTION_LIST_SP

ViewListQuestions

Operation ID:

ViewListQuestions

View a list of questions

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
DEPENDS_ON_ANOTHER_QUESTION	records.DEPENDS_ON_ANOTHER_QUESTION	string	DEPENDS_ON_ANOTHER_QUESTION
IS_REST_SUPPORTED	records.IS_REST_SUPPORTED	string	IS_REST_SUPPORTED
IS_VARIABLE	records.IS_VARIABLE	string	IS_VARIABLE
QUESTION_CODE	records.QUESTION_CODE	string	QUESTION_CODE
QUESTION_EN	records.QUESTION_EN	string	QUESTION_EN
QUESTION_FR	records.QUESTION_FR	string	QUESTION_FR
QUESTION_GE	records.QUESTION_GE	string	QUESTION_GE
QUESTION_GUID	records.QUESTION_GUID	string	QUESTION_GUID
QUESTION_ID	records.QUESTION_ID	string	QUESTION_ID
QUESTION_IT	records.QUESTION_IT	string	QUESTION_IT
QUESTION_L1	records.QUESTION_L1	string	QUESTION_L1
QUESTION_L2	records.QUESTION_L2	string	QUESTION_L2
QUESTION_L3	records.QUESTION_L3	string	QUESTION_L3
QUESTION_L4	records.QUESTION_L4	string	QUESTION_L4
QUESTION_L5	records.QUESTION_L5	string	QUESTION_L5
QUESTION_L6	records.QUESTION_L6	string	QUESTION_L6
QUESTION_PO	records.QUESTION_PO	string	QUESTION_PO
QUESTION_SP	records.QUESTION_SP	string	QUESTION_SP
VALUE_TYPE	records.VALUE_TYPE	string	VALUE_TYPE

ViewListQuestionsWithResponse

Operation ID:

ViewListQuestionsWithResponse

View a list of questions with a response

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
QUESTION_ID	records.QUESTION_ID	string	QUESTION_ID
REQUEST_ID	records.REQUEST_ID	string	REQUEST_ID
MAX_RESOLUTION_DATE_UT	records.REQUEST.MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
HREF	records.REQUEST.HREF	string	HREF
REQUEST_ID	records.REQUEST.REQUEST_ID	string	REQUEST_ID
RFC_NUMBER	records.REQUEST.RFC_NUMBER	string	RFC_NUMBER
SUBMIT_DATE_UT	records.REQUEST.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT
DEPENDS_ON_ANOTHER_QUESTION	records.QUESTION.DEPENDS_ON_ANOTHER_QUESTION	string	DEPENDS_ON_ANOTHER_QUESTION
IS_REST_SUPPORTED	records.QUESTION.IS_REST_SUPPORTED	string	IS_REST_SUPPORTED
IS_VARIABLE	records.QUESTION.IS_VARIABLE	string	IS_VARIABLE
QUESTION_CODE	records.QUESTION.QUESTION_CODE	string	QUESTION_CODE
QUESTION_EN	records.QUESTION.QUESTION_EN	string	QUESTION_EN
QUESTION_FR	records.QUESTION.QUESTION_FR	string	QUESTION_FR
QUESTION_GE	records.QUESTION.QUESTION_GE	string	QUESTION_GE
QUESTION_GUID	records.QUESTION.QUESTION_GUID	string	QUESTION_GUID
HREF	records.QUESTION.HREF	string	HREF
QUESTION_ID	records.QUESTION.QUESTION_ID	string	QUESTION_ID
QUESTION_IT	records.QUESTION.QUESTION_IT	string	QUESTION_IT
QUESTION_L1	records.QUESTION.QUESTION_L1	string	QUESTION_L1
QUESTION_L2	records.QUESTION.QUESTION_L2	string	QUESTION_L2
QUESTION_L3	records.QUESTION.QUESTION_L3	string	QUESTION_L3
QUESTION_L4	records.QUESTION.QUESTION_L4	string	QUESTION_L4
QUESTION_L5	records.QUESTION.QUESTION_L5	string	QUESTION_L5
QUESTION_L6	records.QUESTION.QUESTION_L6	string	QUESTION_L6
QUESTION_PO	records.QUESTION.QUESTION_PO	string	QUESTION_PO
QUESTION_SP	records.QUESTION.QUESTION_SP	string	QUESTION_SP
VALUE_TYPE	records.QUESTION.VALUE_TYPE	string	VALUE_TYPE

ViewListTicketsAttachedtoaProblem

Operation ID:

ViewListTicketsAttachedtoaProblem

View a list of tickets attached to a problem

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
recordcount	recordcount	integer	recordcount
previouspage	previouspage	integer	previouspage
nextpage	nextpage	integer	nextpage
records	records	array of object	records
HREF	records.HREF	string	HREF
ANALYTICAL_CHARGE_PATH	records.ANALYTICAL_CHARGE_PATH	string	ANALYTICAL_CHARGE_PATH
ANALYTICAL_CHARGE_ID	records.ANALYTICAL_CHARGE_ID	string	ANALYTICAL_CHARGE_ID
ASSET_ID	records.ASSET_ID	string	ASSET_ID
AVAILABLE_FIELD_1	records.AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	records.AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	records.AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	records.AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	records.AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	records.AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
BUDGET_EFFECTIVE	records.BUDGET_EFFECTIVE	string	BUDGET_EFFECTIVE
BUDGET_ID	records.BUDGET_ID	string	BUDGET_ID
BUDGET_PLANNED	records.BUDGET_PLANNED	string	BUDGET_PLANNED
CAN_BE_DUPLICATED	records.CAN_BE_DUPLICATED	string	CAN_BE_DUPLICATED
CI_ID	records.CI_ID	string	CI_ID
CLICK_2_GET_INSTALL_RESULT	records.CLICK_2_GET_INSTALL_RESULT	string	CLICK_2_GET_INSTALL_RESULT
HREF	records.COMMENT.HREF	string	HREF
CONTINUITY_PLAN_ID	records.CONTINUITY_PLAN_ID	string	CONTINUITY_PLAN_ID
COST_CENTER_ID	records.COST_CENTER_ID	string	COST_CENTER_ID
CREATION_DATE_UT	records.CREATION_DATE_UT	string	CREATION_DATE_UT
DELAY	records.DELAY	string	DELAY
DEPARTMENT_PATH	records.DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_ID	records.DEPARTMENT_ID	string	DEPARTMENT_ID
HREF	records.DESCRIPTION.HREF	string	HREF
HREF	records.DYNAMIC_DETAILS.HREF	string	HREF
E_ALERT_CODE	records.E_ALERT_CODE	string	E_ALERT_CODE
E_COST	records.E_COST	string	E_COST
E_DELAY	records.E_DELAY	string	E_DELAY
E_LAST_DATES_UPDATE	records.E_LAST_DATES_UPDATE	string	E_LAST_DATES_UPDATE
E_SENTIMENT_ANALYSIS	records.E_SENTIMENT_ANALYSIS	string	E_SENTIMENT_ANALYSIS
EFFECTIVE_CHANGE_DATE_END	records.EFFECTIVE_CHANGE_DATE_END	string	EFFECTIVE_CHANGE_DATE_END
EFFECTIVE_CHANGE_DATE_START	records.EFFECTIVE_CHANGE_DATE_START	string	EFFECTIVE_CHANGE_DATE_START
END_DATE_UT	records.END_DATE_UT	string	END_DATE_UT
ESTIMATED_NET_PRICE	records.ESTIMATED_NET_PRICE	string	ESTIMATED_NET_PRICE
ESTIMATED_PERCENT_COMPLETE	records.ESTIMATED_PERCENT_COMPLETE	string	ESTIMATED_PERCENT_COMPLETE
EXPECTED_DATE_UT	records.EXPECTED_DATE_UT	string	EXPECTED_DATE_UT
EXPECTED_DURATION	records.EXPECTED_DURATION	string	EXPECTED_DURATION
EXPECTED_END_DATE_UT	records.EXPECTED_END_DATE_UT	string	EXPECTED_END_DATE_UT
EXPECTED_START_DATE_UT	records.EXPECTED_START_DATE_UT	string	EXPECTED_START_DATE_UT
EXTERNAL_REFERENCE	records.EXTERNAL_REFERENCE	string	EXTERNAL_REFERENCE
FIRST_CALL_RESOLUTION	records.FIRST_CALL_RESOLUTION	string	FIRST_CALL_RESOLUTION
HOUR_PER_DAY	records.HOUR_PER_DAY	string	HOUR_PER_DAY
IMPACT_ID	records.IMPACT_ID	string	IMPACT_ID
IMPUTATION_DATE	records.IMPUTATION_DATE	string	IMPUTATION_DATE
INITIAL_SD_CATALOG_PATH	records.INITIAL_SD_CATALOG_PATH	string	INITIAL_SD_CATALOG_PATH
INITIAL_SD_CATALOG_ID	records.INITIAL_SD_CATALOG_ID	string	INITIAL_SD_CATALOG_ID
IS_FINANCIAL_COMPTED	records.IS_FINANCIAL_COMPTED	string	IS_FINANCIAL_COMPTED
IS_MAJOR_INCIDENT	records.IS_MAJOR_INCIDENT	string	IS_MAJOR_INCIDENT
IS_TEMPLATE	records.IS_TEMPLATE	string	IS_TEMPLATE
KBASE_ID	records.KBASE_ID	string	KBASE_ID
KNOWN_PROBLEMS_PATH	records.KNOWN_PROBLEMS_PATH	string	KNOWN_PROBLEMS_PATH
KNOWN_PROBLEMS_ID	records.KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
LAST_DONE_BY_ID	records.LAST_DONE_BY_ID	string	LAST_DONE_BY_ID
LAST_GROUP_ID	records.LAST_GROUP_ID	string	LAST_GROUP_ID
LAST_UPDATE	records.LAST_UPDATE	string	LAST_UPDATE
LOCATION_PATH	records.LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	records.LOCATION_ID	string	LOCATION_ID
MARK_1	records.MARK_1	string	MARK_1
MARK_2	records.MARK_2	string	MARK_2
MAX_RESOLUTION_DATE_UT	records.MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
MS_PROJECT_IMPORT_VALIDATION_WAITING	records.MS_PROJECT_IMPORT_VALIDATION_WAITING	string	MS_PROJECT_IMPORT_VALIDATION_WAITING
NET_PRICE	records.NET_PRICE	string	NET_PRICE
NET_PRICE_CUR_ID	records.NET_PRICE_CUR_ID	string	NET_PRICE_CUR_ID
NEWS_ID	records.NEWS_ID	string	NEWS_ID
NOT_DEDUCED_CALL	records.NOT_DEDUCED_CALL	string	NOT_DEDUCED_CALL
ORDER_ID	records.ORDER_ID	string	ORDER_ID
ORDER_NET_PRICE	records.ORDER_NET_PRICE	string	ORDER_NET_PRICE
ORIGIN_TOOL_ID	records.ORIGIN_TOOL_ID	string	ORIGIN_TOOL_ID
OWNER_ID	records.OWNER_ID	string	OWNER_ID
OWNING_GROUP_ID	records.OWNING_GROUP_ID	string	OWNING_GROUP_ID
PARENT_REQUEST_ID	records.PARENT_REQUEST_ID	string	PARENT_REQUEST_ID
PLANNED_CHANGE_DATE_END	records.PLANNED_CHANGE_DATE_END	string	PLANNED_CHANGE_DATE_END
PLANNED_CHANGE_DATE_START	records.PLANNED_CHANGE_DATE_START	string	PLANNED_CHANGE_DATE_START
PM_STATUS_ID	records.PM_STATUS_ID	string	PM_STATUS_ID
PROJECT_ID	records.PROJECT_ID	string	PROJECT_ID
PROJECT_NAME	records.PROJECT_NAME	string	PROJECT_NAME
PROJECT_START_DATE_UT	records.PROJECT_START_DATE_UT	string	PROJECT_START_DATE_UT
QTY	records.QTY	string	QTY
RECIPIENT_ID	records.RECIPIENT_ID	string	RECIPIENT_ID
RELEASE_ID	records.RELEASE_ID	string	RELEASE_ID
RENTAL_NET_PRICE	records.RENTAL_NET_PRICE	string	RENTAL_NET_PRICE
RENTAL_NET_PRICE_CUR_ID	records.RENTAL_NET_PRICE_CUR_ID	string	RENTAL_NET_PRICE_CUR_ID
REOPEN_PROCESSING	records.REOPEN_PROCESSING	string	REOPEN_PROCESSING
REQUALIFICATION_PROCESSING	records.REQUALIFICATION_PROCESSING	string	REQUALIFICATION_PROCESSING
REQUEST_ID	records.REQUEST_ID	string	REQUEST_ID
REQUEST_ORIGIN_ID	records.REQUEST_ORIGIN_ID	string	REQUEST_ORIGIN_ID
REQUEST_PROJECT_ID	records.REQUEST_PROJECT_ID	string	REQUEST_PROJECT_ID
REQUESTED_CHANGE_DATE_END	records.REQUESTED_CHANGE_DATE_END	string	REQUESTED_CHANGE_DATE_END
REQUESTED_CHANGE_DATE_START	records.REQUESTED_CHANGE_DATE_START	string	REQUESTED_CHANGE_DATE_START
REQUESTOR_FEEDBACK	records.REQUESTOR_FEEDBACK	string	REQUESTOR_FEEDBACK
REQUESTOR_ID	records.REQUESTOR_ID	string	REQUESTOR_ID
REQUESTOR_IP_ADDRESS	records.REQUESTOR_IP_ADDRESS	string	REQUESTOR_IP_ADDRESS
REQUESTOR_PHONE	records.REQUESTOR_PHONE	string	REQUESTOR_PHONE
REQUIRED_DOWNTIME	records.REQUIRED_DOWNTIME	string	REQUIRED_DOWNTIME
RFC_NUMBER	records.RFC_NUMBER	string	RFC_NUMBER
RISK_AMOUNT	records.RISK_AMOUNT	string	RISK_AMOUNT
HREF	records.RISK_DESCRIPTION.HREF	string	HREF
RISK_LEVEL_ID	records.RISK_LEVEL_ID	string	RISK_LEVEL_ID
ROOT_CAUSE_ID	records.ROOT_CAUSE_ID	string	ROOT_CAUSE_ID
SD_CATALOG_PATH	records.SD_CATALOG_PATH	string	SD_CATALOG_PATH
SD_CATALOG_ID	records.SD_CATALOG_ID	string	SD_CATALOG_ID
SEVERITY_ID	records.SEVERITY_ID	string	SEVERITY_ID
SLA_ID	records.SLA_ID	string	SLA_ID
STATUS_ID	records.STATUS_ID	string	STATUS_ID
SUBMIT_DATE_UT	records.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT
SUBMITTED_BY	records.SUBMITTED_BY	string	SUBMITTED_BY
HREF	records.SYSTEM_AFFECTED.HREF	string	HREF
SYSTEM_ID	records.SYSTEM_ID	string	SYSTEM_ID
TIME_USED_TO_DELIVER_FEEDBACK	records.TIME_USED_TO_DELIVER_FEEDBACK	string	TIME_USED_TO_DELIVER_FEEDBACK
TIME_USED_TO_SOLVE_REQUEST	records.TIME_USED_TO_SOLVE_REQUEST	string	TIME_USED_TO_SOLVE_REQUEST
TITLE	records.TITLE	string	TITLE
URGENCY_ID	records.URGENCY_ID	string	URGENCY_ID
VALIDATION_LEVEL_REQUIRED	records.VALIDATION_LEVEL_REQUIRED	string	VALIDATION_LEVEL_REQUIRED
WAVE_ID_TARGET	records.WAVE_ID_TARGET	string	WAVE_ID_TARGET
MAX_RESOLUTION_DATE_UT	records.REQUEST.MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
REQUEST_ID	records.REQUEST.REQUEST_ID	string	REQUEST_ID
HREF	records.REQUEST.HREF	string	HREF
RFC_NUMBER	records.REQUEST.RFC_NUMBER	string	RFC_NUMBER
SUBMIT_DATE_UT	records.REQUEST.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT

ViewNews

Operation ID:

ViewNews

View a news

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of a news.	document_id	True	string	Unique identification of a news.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
CREATION_DATE	CREATION_DATE	string	CREATION_DATE
CREATION_DATE_UT	CREATION_DATE_UT	string	CREATION_DATE_UT
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
HREF	DESCRIPTION.HREF	string	HREF
DISPLAY_LAST_UPDATE	DISPLAY_LAST_UPDATE	string	DISPLAY_LAST_UPDATE
DOCUMENT_ID	DOCUMENT_ID	string	DOCUMENT_ID
DOCUMENT_NAME	DOCUMENT_NAME	string	DOCUMENT_NAME
DOCUMENT_TYPE	DOCUMENT_TYPE	string	DOCUMENT_TYPE
E_KEYWORDS	E_KEYWORDS	string	E_KEYWORDS
E_PICTURE	E_PICTURE	string	E_PICTURE
END_DATE	END_DATE	string	END_DATE
FRONT_OFFICE	FRONT_OFFICE	string	FRONT_OFFICE
GUID	GUID	string	GUID
ID	ID	string	ID
INSTALL	INSTALL	string	INSTALL
IS_EMBEDDED	IS_EMBEDDED	string	IS_EMBEDDED
IS_NEWS	IS_NEWS	string	IS_NEWS
IS_NOTIFICATION	IS_NOTIFICATION	string	IS_NOTIFICATION
L_EN	L_EN	string	L_EN
L_FR	L_FR	string	L_FR
L_GE	L_GE	string	L_GE
L_IT	L_IT	string	L_IT
L_L1	L_L1	string	L_L1
L_L2	L_L2	string	L_L2
L_L3	L_L3	string	L_L3
L_L4	L_L4	string	L_L4
L_L5	L_L5	string	L_L5
L_L6	L_L6	string	L_L6
L_PO	L_PO	string	L_PO
L_SP	L_SP	string	L_SP
LAST_UPDATE	LAST_UPDATE	string	LAST_UPDATE
LOCATION_PATH	LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
MAJOR_INCIDENT_ID	MAJOR_INCIDENT_ID	string	MAJOR_INCIDENT_ID
MODULE	MODULE	string	MODULE
ORIGIN_TOOL_ID	ORIGIN_TOOL_ID	string	ORIGIN_TOOL_ID
PHYSICAL_NAME	PHYSICAL_NAME	string	PHYSICAL_NAME
PICTURE_PATH	PICTURE_PATH	string	PICTURE_PATH
PRIORITY	PRIORITY	string	PRIORITY
REQUEST_ID	REQUEST_ID	string	REQUEST_ID
SD_CATALOG_PATH	SD_CATALOG_PATH	string	SD_CATALOG_PATH
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
START_DATE	START_DATE	string	START_DATE
TABLE_NAME	TABLE_NAME	string	TABLE_NAME
UPLOADED_BY_ID	UPLOADED_BY_ID	string	UPLOADED_BY_ID
MAX_RESOLUTION_DATE_UT	REQUEST.MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
REQUEST_ID	REQUEST.REQUEST_ID	string	REQUEST_ID
RFC_NUMBER	REQUEST.RFC_NUMBER	string	RFC_NUMBER
SUBMIT_DATE_UT	REQUEST.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT

ViewProblem

Operation ID:

ViewProblem

View a problem

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of request or incident.	rfc_number	True	string	Unique identification of request or incident.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
ANALYTICAL_CHARGE_PATH	ANALYTICAL_CHARGE_PATH	string	ANALYTICAL_CHARGE_PATH
ANALYTICAL_CHARGE_ID	ANALYTICAL_CHARGE_ID	string	ANALYTICAL_CHARGE_ID
ASSET_ID	ASSET_ID	string	ASSET_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
BUDGET_EFFECTIVE	BUDGET_EFFECTIVE	string	BUDGET_EFFECTIVE
BUDGET_ID	BUDGET_ID	string	BUDGET_ID
BUDGET_PLANNED	BUDGET_PLANNED	string	BUDGET_PLANNED
CAN_BE_DUPLICATED	CAN_BE_DUPLICATED	string	CAN_BE_DUPLICATED
CI_ID	CI_ID	string	CI_ID
CLICK_2_GET_INSTALL_RESULT	CLICK_2_GET_INSTALL_RESULT	string	CLICK_2_GET_INSTALL_RESULT
HREF	COMMENT.HREF	string	HREF
CONTINUITY_PLAN_ID	CONTINUITY_PLAN_ID	string	CONTINUITY_PLAN_ID
COST_CENTER_ID	COST_CENTER_ID	string	COST_CENTER_ID
CREATION_DATE_UT	CREATION_DATE_UT	string	CREATION_DATE_UT
DELAY	DELAY	string	DELAY
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
HREF	DESCRIPTION.HREF	string	HREF
HREF	DYNAMIC_DETAILS.HREF	string	HREF
E_ALERT_CODE	E_ALERT_CODE	string	E_ALERT_CODE
E_COST	E_COST	string	E_COST
E_DELAY	E_DELAY	string	E_DELAY
E_LAST_DATES_UPDATE	E_LAST_DATES_UPDATE	string	E_LAST_DATES_UPDATE
E_SENTIMENT_ANALYSIS	E_SENTIMENT_ANALYSIS	string	E_SENTIMENT_ANALYSIS
EFFECTIVE_CHANGE_DATE_END	EFFECTIVE_CHANGE_DATE_END	string	EFFECTIVE_CHANGE_DATE_END
EFFECTIVE_CHANGE_DATE_START	EFFECTIVE_CHANGE_DATE_START	string	EFFECTIVE_CHANGE_DATE_START
END_DATE_UT	END_DATE_UT	string	END_DATE_UT
ESTIMATED_NET_PRICE	ESTIMATED_NET_PRICE	string	ESTIMATED_NET_PRICE
ESTIMATED_PERCENT_COMPLETE	ESTIMATED_PERCENT_COMPLETE	string	ESTIMATED_PERCENT_COMPLETE
EXPECTED_DATE_UT	EXPECTED_DATE_UT	string	EXPECTED_DATE_UT
EXPECTED_DURATION	EXPECTED_DURATION	string	EXPECTED_DURATION
EXPECTED_END_DATE_UT	EXPECTED_END_DATE_UT	string	EXPECTED_END_DATE_UT
EXPECTED_START_DATE_UT	EXPECTED_START_DATE_UT	string	EXPECTED_START_DATE_UT
EXTERNAL_REFERENCE	EXTERNAL_REFERENCE	string	EXTERNAL_REFERENCE
FIRST_CALL_RESOLUTION	FIRST_CALL_RESOLUTION	string	FIRST_CALL_RESOLUTION
HOUR_PER_DAY	HOUR_PER_DAY	string	HOUR_PER_DAY
IMPACT_ID	IMPACT_ID	string	IMPACT_ID
IMPUTATION_DATE	IMPUTATION_DATE	string	IMPUTATION_DATE
INITIAL_SD_CATALOG_PATH	INITIAL_SD_CATALOG_PATH	string	INITIAL_SD_CATALOG_PATH
INITIAL_SD_CATALOG_ID	INITIAL_SD_CATALOG_ID	string	INITIAL_SD_CATALOG_ID
IS_FINANCIAL_COMPTED	IS_FINANCIAL_COMPTED	string	IS_FINANCIAL_COMPTED
IS_MAJOR_INCIDENT	IS_MAJOR_INCIDENT	string	IS_MAJOR_INCIDENT
IS_TEMPLATE	IS_TEMPLATE	string	IS_TEMPLATE
KBASE_ID	KBASE_ID	string	KBASE_ID
KNOWN_PROBLEMS_PATH	KNOWN_PROBLEMS_PATH	string	KNOWN_PROBLEMS_PATH
KNOWN_PROBLEMS_ID	KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
LAST_DONE_BY_ID	LAST_DONE_BY_ID	string	LAST_DONE_BY_ID
LAST_GROUP_ID	LAST_GROUP_ID	string	LAST_GROUP_ID
LAST_UPDATE	LAST_UPDATE	string	LAST_UPDATE
LOCATION_PATH	LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
MARK_1	MARK_1	string	MARK_1
MARK_2	MARK_2	string	MARK_2
MAX_RESOLUTION_DATE_UT	MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
MS_PROJECT_IMPORT_VALIDATION_WAITING	MS_PROJECT_IMPORT_VALIDATION_WAITING	string	MS_PROJECT_IMPORT_VALIDATION_WAITING
NET_PRICE	NET_PRICE	string	NET_PRICE
NET_PRICE_CUR_ID	NET_PRICE_CUR_ID	string	NET_PRICE_CUR_ID
NEWS_ID	NEWS_ID	string	NEWS_ID
NOT_DEDUCED_CALL	NOT_DEDUCED_CALL	string	NOT_DEDUCED_CALL
ORDER_ID	ORDER_ID	string	ORDER_ID
ORDER_NET_PRICE	ORDER_NET_PRICE	string	ORDER_NET_PRICE
ORIGIN_TOOL_ID	ORIGIN_TOOL_ID	string	ORIGIN_TOOL_ID
OWNER_ID	OWNER_ID	string	OWNER_ID
OWNING_GROUP_ID	OWNING_GROUP_ID	string	OWNING_GROUP_ID
PARENT_REQUEST_ID	PARENT_REQUEST_ID	string	PARENT_REQUEST_ID
PLANNED_CHANGE_DATE_END	PLANNED_CHANGE_DATE_END	string	PLANNED_CHANGE_DATE_END
PLANNED_CHANGE_DATE_START	PLANNED_CHANGE_DATE_START	string	PLANNED_CHANGE_DATE_START
PM_STATUS_ID	PM_STATUS_ID	string	PM_STATUS_ID
PROJECT_ID	PROJECT_ID	string	PROJECT_ID
PROJECT_NAME	PROJECT_NAME	string	PROJECT_NAME
PROJECT_START_DATE_UT	PROJECT_START_DATE_UT	string	PROJECT_START_DATE_UT
QTY	QTY	string	QTY
RECIPIENT_ID	RECIPIENT_ID	string	RECIPIENT_ID
RELEASE_ID	RELEASE_ID	string	RELEASE_ID
RENTAL_NET_PRICE	RENTAL_NET_PRICE	string	RENTAL_NET_PRICE
RENTAL_NET_PRICE_CUR_ID	RENTAL_NET_PRICE_CUR_ID	string	RENTAL_NET_PRICE_CUR_ID
REOPEN_PROCESSING	REOPEN_PROCESSING	string	REOPEN_PROCESSING
REQUALIFICATION_PROCESSING	REQUALIFICATION_PROCESSING	string	REQUALIFICATION_PROCESSING
REQUEST_ID	REQUEST_ID	string	REQUEST_ID
REQUEST_ORIGIN_ID	REQUEST_ORIGIN_ID	string	REQUEST_ORIGIN_ID
REQUEST_PROJECT_ID	REQUEST_PROJECT_ID	string	REQUEST_PROJECT_ID
REQUESTED_CHANGE_DATE_END	REQUESTED_CHANGE_DATE_END	string	REQUESTED_CHANGE_DATE_END
REQUESTED_CHANGE_DATE_START	REQUESTED_CHANGE_DATE_START	string	REQUESTED_CHANGE_DATE_START
REQUESTOR_FEEDBACK	REQUESTOR_FEEDBACK	string	REQUESTOR_FEEDBACK
REQUESTOR_ID	REQUESTOR_ID	string	REQUESTOR_ID
REQUESTOR_IP_ADDRESS	REQUESTOR_IP_ADDRESS	string	REQUESTOR_IP_ADDRESS
REQUESTOR_PHONE	REQUESTOR_PHONE	string	REQUESTOR_PHONE
REQUIRED_DOWNTIME	REQUIRED_DOWNTIME	string	REQUIRED_DOWNTIME
RFC_NUMBER	RFC_NUMBER	string	RFC_NUMBER
RISK_AMOUNT	RISK_AMOUNT	string	RISK_AMOUNT
HREF	RISK_DESCRIPTION.HREF	string	HREF
RISK_LEVEL_ID	RISK_LEVEL_ID	string	RISK_LEVEL_ID
ROOT_CAUSE_ID	ROOT_CAUSE_ID	string	ROOT_CAUSE_ID
SD_CATALOG_PATH	SD_CATALOG_PATH	string	SD_CATALOG_PATH
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
SEVERITY_ID	SEVERITY_ID	string	SEVERITY_ID
SLA_ID	SLA_ID	string	SLA_ID
STATUS_ID	STATUS_ID	string	STATUS_ID
SUBMIT_DATE_UT	SUBMIT_DATE_UT	string	SUBMIT_DATE_UT
SUBMITTED_BY	SUBMITTED_BY	string	SUBMITTED_BY
HREF	SYSTEM_AFFECTED.HREF	string	HREF
SYSTEM_ID	SYSTEM_ID	string	SYSTEM_ID
TIME_USED_TO_DELIVER_FEEDBACK	TIME_USED_TO_DELIVER_FEEDBACK	string	TIME_USED_TO_DELIVER_FEEDBACK
TIME_USED_TO_SOLVE_REQUEST	TIME_USED_TO_SOLVE_REQUEST	string	TIME_USED_TO_SOLVE_REQUEST
TITLE	TITLE	string	TITLE
URGENCY_ID	URGENCY_ID	string	URGENCY_ID
VALIDATION_LEVEL_REQUIRED	VALIDATION_LEVEL_REQUIRED	string	VALIDATION_LEVEL_REQUIRED
WAVE_ID_TARGET	WAVE_ID_TARGET	string	WAVE_ID_TARGET
CODE	CATALOG_REQUEST.CODE	string	CODE
CATALOG_REQUEST_PATH	CATALOG_REQUEST.CATALOG_REQUEST_PATH	string	CATALOG_REQUEST_PATH
SD_CATALOG_ID	CATALOG_REQUEST.SD_CATALOG_ID	string	SD_CATALOG_ID
TITLE_FR	CATALOG_REQUEST.TITLE_FR	string	TITLE_FR
IS_HELP_DESK	STATUS.IS_HELP_DESK	string	IS_HELP_DESK
IS_PROCUREMENT	STATUS.IS_PROCUREMENT	string	IS_PROCUREMENT
STATUS_FR	STATUS.STATUS_FR	string	STATUS_FR
STATUS_GUID	STATUS.STATUS_GUID	string	STATUS_GUID
STATUS_ID	STATUS.STATUS_ID	string	STATUS_ID
BEGIN_OF_CONTRACT	RECIPIENT.BEGIN_OF_CONTRACT	string	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	RECIPIENT.CELLULAR_NUMBER	string	CELLULAR_NUMBER
DEPARTMENT_PATH	RECIPIENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
E_MAIL	RECIPIENT.E_MAIL	string	E_MAIL
EMPLOYEE_ID	RECIPIENT.EMPLOYEE_ID	string	EMPLOYEE_ID
LAST_NAME	RECIPIENT.LAST_NAME	string	LAST_NAME
LOCATION_PATH	RECIPIENT.LOCATION_PATH	string	LOCATION_PATH
PHONE_NUMBER	RECIPIENT.PHONE_NUMBER	string	PHONE_NUMBER
BEGIN_OF_CONTRACT	REQUESTOR.BEGIN_OF_CONTRACT	string	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	REQUESTOR.CELLULAR_NUMBER	string	CELLULAR_NUMBER
DEPARTMENT_PATH	REQUESTOR.DEPARTMENT_PATH	string	DEPARTMENT_PATH
E_MAIL	REQUESTOR.E_MAIL	string	E_MAIL
EMPLOYEE_ID	REQUESTOR.EMPLOYEE_ID	string	EMPLOYEE_ID
LAST_NAME	REQUESTOR.LAST_NAME	string	LAST_NAME
LOCATION_PATH	REQUESTOR.LOCATION_PATH	string	LOCATION_PATH
PHONE_NUMBER	REQUESTOR.PHONE_NUMBER	string	PHONE_NUMBER
CITY	LOCATION.CITY	string	CITY
LOCATION_CODE	LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_PATH	LOCATION.LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	LOCATION.LOCATION_ID	string	LOCATION_ID
DEPARTMENT_CODE	DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_PATH	DEPARTMENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_ID	DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL

ViewQuestionnaire

Operation ID:

ViewQuestionnaire

View a questionnaire

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of a questionnaire.	questionnaire_id	True	string	Unique identification of a questionnaire.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
ALONE	ALONE	string	ALONE
ANSWER_CANNOT_BE_MODIFIED	ANSWER_CANNOT_BE_MODIFIED	string	ANSWER_CANNOT_BE_MODIFIED
HREF	CONDITION.HREF	string	HREF
CONSTRAINT_MESSAGE_EN	CONSTRAINT_MESSAGE_EN	string	CONSTRAINT_MESSAGE_EN
CONSTRAINT_MESSAGE_FR	CONSTRAINT_MESSAGE_FR	string	CONSTRAINT_MESSAGE_FR
CONSTRAINT_MESSAGE_GE	CONSTRAINT_MESSAGE_GE	string	CONSTRAINT_MESSAGE_GE
CONSTRAINT_MESSAGE_IT	CONSTRAINT_MESSAGE_IT	string	CONSTRAINT_MESSAGE_IT
CONSTRAINT_MESSAGE_L1	CONSTRAINT_MESSAGE_L1	string	CONSTRAINT_MESSAGE_L1
CONSTRAINT_MESSAGE_L2	CONSTRAINT_MESSAGE_L2	string	CONSTRAINT_MESSAGE_L2
CONSTRAINT_MESSAGE_L3	CONSTRAINT_MESSAGE_L3	string	CONSTRAINT_MESSAGE_L3
CONSTRAINT_MESSAGE_L4	CONSTRAINT_MESSAGE_L4	string	CONSTRAINT_MESSAGE_L4
CONSTRAINT_MESSAGE_L5	CONSTRAINT_MESSAGE_L5	string	CONSTRAINT_MESSAGE_L5
CONSTRAINT_MESSAGE_L6	CONSTRAINT_MESSAGE_L6	string	CONSTRAINT_MESSAGE_L6
CONSTRAINT_MESSAGE_PO	CONSTRAINT_MESSAGE_PO	string	CONSTRAINT_MESSAGE_PO
CONSTRAINT_MESSAGE_SP	CONSTRAINT_MESSAGE_SP	string	CONSTRAINT_MESSAGE_SP
HREF	CONSTRAINT_VALIDATION.HREF	string	HREF
DISABLED	DISABLED	string	DISABLED
DISPLAY_ORDER	DISPLAY_ORDER	string	DISPLAY_ORDER
MANDATORY	MANDATORY	string	MANDATORY
QUESTION_ID	QUESTION_ID	string	QUESTION_ID
QUESTION_LIST_ID	QUESTION_LIST_ID	string	QUESTION_LIST_ID
TARGET_FIELD_1	TARGET_FIELD_1	string	TARGET_FIELD_1
TARGET_FIELD_1_APPEND	TARGET_FIELD_1_APPEND	string	TARGET_FIELD_1_APPEND
TARGET_FIELD_2	TARGET_FIELD_2	string	TARGET_FIELD_2
TARGET_FIELD_2_APPEND	TARGET_FIELD_2_APPEND	string	TARGET_FIELD_2_APPEND
HREF	XML.HREF	string	HREF
DEPENDS_ON_ANOTHER_QUESTION	QUESTION.DEPENDS_ON_ANOTHER_QUESTION	string	DEPENDS_ON_ANOTHER_QUESTION
IS_REST_SUPPORTED	QUESTION.IS_REST_SUPPORTED	string	IS_REST_SUPPORTED
IS_VARIABLE	QUESTION.IS_VARIABLE	string	IS_VARIABLE
QUESTION_CODE	QUESTION.QUESTION_CODE	string	QUESTION_CODE
QUESTION_EN	QUESTION.QUESTION_EN	string	QUESTION_EN
QUESTION_FR	QUESTION.QUESTION_FR	string	QUESTION_FR
QUESTION_GE	QUESTION.QUESTION_GE	string	QUESTION_GE
QUESTION_GUID	QUESTION.QUESTION_GUID	string	QUESTION_GUID
HREF	QUESTION.HREF	string	HREF
QUESTION_ID	QUESTION.QUESTION_ID	string	QUESTION_ID
QUESTION_IT	QUESTION.QUESTION_IT	string	QUESTION_IT
QUESTION_L1	QUESTION.QUESTION_L1	string	QUESTION_L1
QUESTION_L2	QUESTION.QUESTION_L2	string	QUESTION_L2
QUESTION_L3	QUESTION.QUESTION_L3	string	QUESTION_L3
QUESTION_L4	QUESTION.QUESTION_L4	string	QUESTION_L4
QUESTION_L5	QUESTION.QUESTION_L5	string	QUESTION_L5
QUESTION_L6	QUESTION.QUESTION_L6	string	QUESTION_L6
QUESTION_PO	QUESTION.QUESTION_PO	string	QUESTION_PO
QUESTION_SP	QUESTION.QUESTION_SP	string	QUESTION_SP
VALUE_TYPE	QUESTION.VALUE_TYPE	string	VALUE_TYPE

ViewResponseQuestionTicket

Operation ID:

ViewResponseQuestionTicket

View the response to a question of a ticket

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.
Unique identification of a ticket.	request_id	True	string	Unique identification of a ticket.
Unique identification of a question.	question_id	True	string	Unique identification of a question.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
DYNAMIC_KEY	DYNAMIC_KEY	string	DYNAMIC_KEY
IS_CONDITIONNAL	IS_CONDITIONNAL	string	IS_CONDITIONNAL
QUESTION_DISPLAYED	QUESTION_DISPLAYED	string	QUESTION_DISPLAYED
QUESTION_ID	QUESTION_ID	string	QUESTION_ID
QUESTION_REQUIRED	QUESTION_REQUIRED	string	QUESTION_REQUIRED
REQUEST_ID	REQUEST_ID	string	REQUEST_ID
HREF	RESULT.HREF	string	HREF
RESULT_BIT	RESULT_BIT	string	RESULT_BIT
RESULT_DATE	RESULT_DATE	string	RESULT_DATE
RESULT_DURATION	RESULT_DURATION	string	RESULT_DURATION
RESULT_NUMBER	RESULT_NUMBER	string	RESULT_NUMBER
RESULT_ORDER	RESULT_ORDER	string	RESULT_ORDER
HREF	RESULT_STRING_EN.HREF	string	HREF
HREF	RESULT_STRING_FR.HREF	string	HREF
HREF	RESULT_STRING_GE.HREF	string	HREF
HREF	RESULT_STRING_IT.HREF	string	HREF
HREF	RESULT_STRING_L1.HREF	string	HREF
HREF	RESULT_STRING_L2.HREF	string	HREF
HREF	RESULT_STRING_L3.HREF	string	HREF
HREF	RESULT_STRING_L4.HREF	string	HREF
HREF	RESULT_STRING_L5.HREF	string	HREF
HREF	RESULT_STRING_L6.HREF	string	HREF
HREF	RESULT_STRING_PO.HREF	string	HREF
HREF	RESULT_STRING_SP.HREF	string	HREF
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
TABLENAME	TABLENAME	string	TABLENAME
MAX_RESOLUTION_DATE_UT	REQUEST.MAX_RESOLUTION_DATE_UT	string	MAX_RESOLUTION_DATE_UT
HREF	REQUEST.HREF	string	HREF
REQUEST_ID	REQUEST.REQUEST_ID	string	REQUEST_ID
RFC_NUMBER	REQUEST.RFC_NUMBER	string	RFC_NUMBER
SUBMIT_DATE_UT	REQUEST.SUBMIT_DATE_UT	string	SUBMIT_DATE_UT
DEPENDS_ON_ANOTHER_QUESTION	QUESTION.DEPENDS_ON_ANOTHER_QUESTION	string	DEPENDS_ON_ANOTHER_QUESTION
IS_REST_SUPPORTED	QUESTION.IS_REST_SUPPORTED	string	IS_REST_SUPPORTED
IS_VARIABLE	QUESTION.IS_VARIABLE	string	IS_VARIABLE
QUESTION_CODE	QUESTION.QUESTION_CODE	string	QUESTION_CODE
QUESTION_EN	QUESTION.QUESTION_EN	string	QUESTION_EN
QUESTION_FR	QUESTION.QUESTION_FR	string	QUESTION_FR
QUESTION_GE	QUESTION.QUESTION_GE	string	QUESTION_GE
QUESTION_GUID	QUESTION.QUESTION_GUID	string	QUESTION_GUID
HREF	QUESTION.HREF	string	HREF
QUESTION_ID	QUESTION.QUESTION_ID	string	QUESTION_ID
QUESTION_IT	QUESTION.QUESTION_IT	string	QUESTION_IT
QUESTION_L1	QUESTION.QUESTION_L1	string	QUESTION_L1
QUESTION_L2	QUESTION.QUESTION_L2	string	QUESTION_L2
QUESTION_L3	QUESTION.QUESTION_L3	string	QUESTION_L3
QUESTION_L4	QUESTION.QUESTION_L4	string	QUESTION_L4
QUESTION_L5	QUESTION.QUESTION_L5	string	QUESTION_L5
QUESTION_L6	QUESTION.QUESTION_L6	string	QUESTION_L6
QUESTION_PO	QUESTION.QUESTION_PO	string	QUESTION_PO
QUESTION_SP	QUESTION.QUESTION_SP	string	QUESTION_SP
VALUE_TYPE	QUESTION.VALUE_TYPE	string	VALUE_TYPE

ViewTicketStatusList

Operation ID:

ViewTicketStatusList

View the Tickets Status List

Parameters

Name	Key	Required	Type	Description
Account of your EasyVista platform.	account	True	string	Account of your EasyVista platform.

Returns

Name	Path	Type	Description
HREF	HREF	string	HREF
record_count	record_count	string	record_count
total_record_count	total_record_count	string	total_record_count
records	records	array of object	records
HREF	records.HREF	string	HREF
STATUS_EN	records.STATUS_EN	string	STATUS_EN
STATUS_GUID	records.STATUS_GUID	string	STATUS_GUID
STATUS_ID	records.STATUS_ID	string	STATUS_ID

Definitions

string

This is the basic data type 'string'.