Knowledge article templates
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
|Enabled for||Public preview||Early access||General availability|
|End users, automatically||-||Aug 2, 2019||Oct 7, 2019|
Knowledge article templates help knowledge authors reuse the common content and maintain consistent branding, language, and messaging.
Customers will get out-of-the-box templates that they can readily use. They will also have the ability to create, edit, or delete templates as per the needs of the business. Knowledge authors in the customer's organization can use these templates to quickly create knowledge articles.
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