What's new and planned for Dynamics 365 Field Service 2019 release wave 2


This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

This topic lists features that are planned to release from October 2019 through March 2020. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released (see Microsoft policy).

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the day of release.

This check mark (This feature is released. ) shows which features have been released for public preview or early access and for general availability.

Feature Enabled for Public preview Early access* General availability
Mixed reality guides for Field Service End users by admins, makers, or analysts - This feature is released. Aug 2, 2019 This feature is released. Oct 1, 2019

* Some features are available for you to opt-in as part of early access on August 2, 2019, including all mandatory changes that impact end users. Learn more about early access.

Description of Enabled for column values:

  • End users, automatically: These features include change(s) to the user experience for end users and are enabled automatically.

  • Admins, makers, or analysts, automatically: These features are meant to be used by administrators, makers, or business analysts and are enabled automatically.

  • End users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their end users.

For a list of the countries or regions where Dynamics 365 business applications are available, see the International availability guide.

For more information about geographic areas, data centers (regions), data storage, and replication, click expand all on the Where your data is located page and find the Microsoft cloud service for this feature.