Merchandising improvements – add support to configure and observe the custom order for product attributes, refiners, and values

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
End users by admins, makers, or analysts This feature is released. Oct 21, 2019 -

Business value

As more businesses and larger organizations leverage the Dynamics 365 Retail functionality for online, call center, and store channels, the Retail solution needs to grow to support the more complex business processes that these organizations require.

By adding support for some of these complex business scenarios to our standard product, we eliminate the need for more complex extensions and customizations that can delay the organization’s ability to quickly configure and be live on a new selling channel.

In order to provide a seamless omnichannel merchandising solution and provide a consistent set of experiences to our retailers for configuration of products, categories, and attributes for any retail channel, we must refactor some of these areas to ensure consistency of merchandising features and the flow of data related to catalog, product, and attributes in all channels.

Feature details

The custom Display sort order for various merchandising entities feature will empower the merchandising manager to be able to configure the custom sort order for various merchandising entities across all end-user clients, including headquarters and call centers.

The following scenarios will be supported:

  • Observe the display order for Attributes defined in Attribute groups for products.
  • Observe the display order for Attributes defined in Attribute groups for refiners.
  • Configurable sort order of Attribute values for Fixed list attribute type.
  • Observe the display order for Attribute values for Fixed list for refiner values.
  • Observe the display order for Refiner values defined for Dimension values, fixed list attribute types, and categories.

See also

Change the sort order for merchandising entities (docs)