Multiple attachments for an email in ER destinations
Important
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| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | 
Jan 22, 2021 |
Business value
Organizations typically communicate with customers by using emails. In many cases, when a particular document has been sent out to a customer as a reminder or a request, the customer responds by requesting corresponding documents. Sending all relevant documents at once alleviates and speeds up the communication process. For example, sending an email to a customer that contains the collection letter and all relevant overdue invoices as email attachments makes the collection process more efficient and consistent.
Feature details
This feature extends the functionality of the email destination of the electronic reporting (ER) framework. As a business user, you can use this functionality to set up a custom destination for a configured ER solution to send out generated reports to email recipients as email attachments. For example, you can configure a custom collection letter ER solution to send a customer an email with a generated collection letter and relevant overdue invoices attached.
See also
Email ER destination type (docs)