Change history

Important

This content is archived and is not being updated. For the latest documentation, go to the Microsoft Dynamics 365 documentation. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

This topic is updated when a feature's release date changes or when a feature is added or removed.

Dynamics 365 Marketing

Features added to release plan

Feature Date added
Create and manage content-rich social media posts for Instagram Mar 17, 2021
AI-driven recommendations for images Feb 23, 2021

Release date changed

Feature Change Date updated
Use continuously updating, multidata-source segments from Customer Insights in your marketing campaigns General availability date updated to Aug 2021. Jul 22, 2021
In real time, monitor your customer journeys and channel KPIs General availability date updated to Aug 2021. Jul 22, 2021
Improve journey effectiveness with a built-in cross-journey aggregate dashboard General availability date updated to Aug 2021. Jul 22, 2021
Deliver push notifications to any Android or iOS app General availability date updated to Aug 2021. Jul 22, 2021
AI-driven recommendations for images General availability date updated to Aug 2021. Jul 22, 2021
Search, version, manage, and tag your digital assets with a new centralized asset library General availability date updated to Aug 2021. Jul 22, 2021
Author personalized content across email, SMS, and push notifications through a new point-and-click interface General availability date updated to Aug 2021. Jul 22, 2021
Experiment with the next action in a journey to optimize for results General availability date moved to Aug 2021. Jul 14, 2021
Set business goals for journeys and measure progress to the goals General availability date moved to Aug 2021. Jul 14, 2021

Features removed from release plan

Feature Reason Date removed
Quickly create conditional content with a new, intuitive editing experience Moved to the next release wave. Jul 22, 2021
Create deeply personalized emails with a more flexible set of data sources Jul 15, 2021
Use customer journeys to target leads in addition to contacts Moved to the next release wave. Jul 14, 2021
Use Customer Insights AI-powered segment suggestions to improve your business metrics Moved to the next release wave. Mar 25, 2021

Dynamics 365 Sales

Features added to release plan

Feature Date added
Smart sequences – command action and email template May 31, 2021
Smart sequences – branching based on BPF state, entity property, and global exit criteria May 31, 2021
Zero-click sequence assignment Mar 07, 2021
Clone an existing forecast Mar 05, 2021
Automation and adaptive sequences Feb 22, 2021
Setup and security enhancements to Dynamics 365 app for Microsoft Teams Feb 13, 2021
Custom fiscal period support Jan 21, 2021

Release date changed

Feature Change Date updated
Enable automatic intelligent assignment for leads Public preview date moved to Jun 2021. May 19, 2021
Trigger key actions and activities directly from the grid and the record side panel Public preview date moved to Jul 2021. Apr 26, 2021
Ability to customize and configure deal manager Public preview date moved to Jul 2021. Apr 26, 2021
Enhanced productivity with new record side panel form Public preview date moved to Jul 2021. Apr 26, 2021
Advanced editable grid to update deals with ability to personalize columns Public preview date moved to Jul 2021. Apr 26, 2021
Track the most relevant metrics Public preview date moved to Jul 2021. Apr 26, 2021
Interactive visual charts that can be personalized by sellers Public preview date moved to Jul 2021. Apr 26, 2021
New workspace experience that is engaging, intuitive, and accessible from Sales hub and other custom apps Public preview date moved to Jul 2021. Apr 26, 2021
Quickly filter data within workspaces through data slicers Public preview date moved to Jul 2021. Apr 26, 2021
Setup and security enhancements to Dynamics 365 app for Microsoft Teams Public preview date moved to Jul 2021. Apr 15, 2021
Enhanced experience for adding product lines Public preview date moved to Apr 2021. Mar 30, 2021
Enable automatic intelligent assignment for leads Public preview date moved to May 2021. Mar 15, 2021
Discover Sales Premium General availability date moved to Jun 2021. Mar 12, 2021
Improve trial experience General availability date moved to Jun 2021. Mar 12, 2021

Features removed from release plan

Feature Reason Date removed
Provide business insights on top of any type of sales call Moved to the next release wave. Oct 07, 2021
Edit a Dynamics 365 record within a Microsoft Teams conversation Moved to the next release wave. Aug 02, 2021
Create activities or notes on a Dynamics 365 record from the context of a Microsoft Teams message Moved to the next release wave. Aug 02, 2021
Share CRM records in a Microsoft Teams message Moved to the next release wave. Aug 02, 2021
Lead generation and nurturing Moved to a future release wave. Jun 01, 2021
New previews page Moved to a future release wave. Jun 01, 2021
Streamline consents handling for standard and premium features Moved to a future release wave. Jun 01, 2021
New premium overview page Moved to a future release wave. Jun 01, 2021
Consolidate sales settings Moved to a future release wave. Jun 01, 2021
Never miss a detail in your customer engagements Moved to the next release wave. May 21, 2021
Seller KPIs and manager dashboards to encourage productivity Moved to the next release wave. May 20, 2021
Easily integrate your telephony provider with out-of-the-box functionalities Merged this feature with the Provide business insights on top of any type of sales call feature. May 20, 2021
Enhanced workspace experience with Sales Insights Moved to the next release wave. May 20, 2021
Personalize work queue Moved to the next release wave. Apr 11, 2021
Enhanced experience for adding product lines Deprioritized and will not be delivered. Mar 29, 2021
Improve trial experience Moved to a future release wave. Feb 02, 2021
Discover Sales Premium Moved to a future release wave. Feb 02, 2021

Dynamics 365 Customer Voice

Release date changed

Feature Change Date updated
Custom survey header General availability date moved to May 2021. Apr 05, 2021

Features removed from release plan

Feature Reason Date removed
Text analytics support Deprioritized and will not be delivered. Aug 19, 2021
Custom email address for survey invitation Deprioritized and will not be delivered. Aug 19, 2021
Power Automate survey response trigger Deprioritized and will not be delivered. Aug 19, 2021
Partial response Deprioritized and will not be delivered. Aug 19, 2021
Auto prefill answer Deprioritized and will not be delivered. Aug 19, 2021
Support for group ownership Deprioritized and will not be delivered. Aug 19, 2021
Support for report-only user access Deprioritized and will not be delivered. Aug 19, 2021
Survey reminder Deprioritized and will not be delivered. Aug 19, 2021
Over-survey management Deprioritized and will not be delivered. Aug 19, 2021
Cascading question type Deprioritized and will not be delivered. Aug 19, 2021

Dynamics 365 Customer Service

Features added to release plan

Feature Date added
Status reason filter for timeline Feb 09, 2021
Troubleshoot Dynamics 365 Customer Service issues with Solution Health Hub Feb 04, 2021
Use Edge WebView2 Process based on Chromium open source to host applications in Unified Service Desk Feb 01, 2021
Knowledge article subgrid improvement Jan 14, 2021
Enhancements to service scheduling in Unified Interface (non-URS based) Jan 13, 2021

Release date changed

Feature Change Date updated
Invoke Power Automate flows from macros in Customer Service workspace General availability date moved to Jul 2021. Mar 12, 2021

Features removed from release plan

Feature Reason Date removed
Voice channel powered by Azure Communication Services Moved to the next release wave. May 27, 2021
Topic clustering for voice Moved to the next release wave. May 27, 2021
Supervisor monitoring and barge Moved to the next release wave. May 27, 2021
Modern administration for Omnichannel SMS via Communication Services (number management) Moved to the next release wave. May 27, 2021
Modern administration experience for Omnichannel voice (number management) Moved to the next release wave. May 27, 2021
Intelligent voicebot via Power Virtual Agents and Microsoft Bot Framework Moved to the next release wave. May 27, 2021
Embedded analytics for voice channel Moved to the next release wave. May 27, 2021
Direct outbound calling Moved to the next release wave. May 27, 2021
Consult and transfer Moved to the next release wave. May 27, 2021
Call transcription and real-time sentiment analysis Moved to the next release wave. May 27, 2021
Call recording Moved to the next release wave. May 27, 2021
Call intelligence Moved to the next release wave. May 27, 2021
Invoke Power Automate flows from macros in Customer Service workspace Mar 12, 2021

Dynamics 365 Field Service

Features added to release plan

Feature Date added
Customer satisfaction survey integrated with Field Service customer experience portal Mar 19, 2021
Additional Field Service enhancements Mar 04, 2021
Enhanced inspections with ad hoc inspection support Mar 04, 2021
First-run experience to get started setting up Field Service Mar 04, 2021

Release date changed

Feature Change Date updated
Customer satisfaction survey integrated with Field Service customer experience portal General availability date moved to Aug 2021. May 10, 2021
Self-service scheduling for your customers Public preview date moved to Apr 2021. Apr 26, 2021
Self-service scheduling for your customers Public preview date moved to Apr 2021. Removed general availability date. Mar 09, 2021

Features removed from release plan

Feature Reason Date removed
Resource scheduling optimization available for every Field Service organization Moved to the next release wave. Feb 11, 2021

Dynamics 365 Finance

Features added to release plan

Feature Date added
General ledger year-end enhancements Aug 17, 2021
Electronic Invoicing – configurable Italian electronic invoice Jun 25, 2021
Electronic Invoicing – configurable Brazilian e-invoice for services (NFS-e) Jun 25, 2021
Electronic Invoicing – configurable Brazilian e-invoice (NF-e) Jun 25, 2021
Electronic Invoicing – configurable cross-country PEPPOL electronic invoice Jun 25, 2021
Lock asset book in depreciation journal May 19, 2021
Block posting and submission of vendor invoices to workflow Apr 22, 2021
Budget plan narrative Apr 22, 2021
Electronic Invoicing – configurable Spanish electronic invoice Apr 22, 2021
Electronic Invoicing – configurable Norwegian electronic invoice Apr 22, 2021
Electronic Invoicing – configurable Dutch electronic invoice Apr 22, 2021
Electronic Invoicing – configurable German electronic invoice Apr 22, 2021
Electronic Invoicing – configurable Finnish electronic invoice Apr 22, 2021
Electronic Invoicing – configurable French electronic invoice Apr 22, 2021
Electronic Invoicing – configurable Estonian electronic invoice Apr 22, 2021
Electronic Invoicing – configurable Danish electronic invoice Apr 22, 2021
Electronic Invoicing – configurable Belgian electronic invoice Apr 22, 2021
Electronic Invoicing – configurable Austrian electronic invoice Apr 22, 2021
Adjustment wizard for asset leases Mar 05, 2021
Collections – interest note calculation based on number of days between due and payment date Jan 29, 2021
Invoicing – improved Natura codes handling in FatturaPA electronic invoice Jan 29, 2021
Invoicing – references to original invoices in credit notes Jan 18, 2021
Electronic Invoicing – configurable Egyptian e-invoice format and integration Jan 18, 2021
Restrict ability to edit accounting distribution on vendor invoices Jan 17, 2021
Advanced Bank Reconciliation statement end date can be same as start date for subsequent bank statement Jan 17, 2021
Vendor collaboration bank changes Jan 17, 2021

Release date changed

Feature Change Date updated
Electronic Invoicing – configurable Finnish electronic invoice General availability date moved to Aug 2021. Jul 29, 2021
Vendor collaboration bank changes General availability date moved to Jul 2021. Jul 05, 2021
Tax – enhanced global withholding tax Public preview date updated to Apr 2021. Apr 13, 2021
Tax – using packing slip date as tax calculation date Public preview date updated to Apr 2021. Apr 13, 2021
Country and region expansion – Egypt General availability date moved to May 2021. Mar 15, 2021
Extended Italian localization – payment traceability improvements General availability date moved to Apr 2021. Feb 16, 2021
Vendor collaboration bank changes General availability date moved to Jun 2021. Feb 13, 2021

Dynamics 365 Supply Chain Management

Features added to release plan

Feature Date added
Parallel wave allocation May 25, 2021
Report as finished and put away when working on a scale unit May 11, 2021
Negative days support for Planning Optimization May 07, 2021
Planned order firming with filtering Apr 12, 2021
Sales order details performance enhancement Apr 11, 2021
Lookup functionality for Document introduction and Document conclusion fields on Sales quotation page Mar 17, 2021
Sales order to purchase order line deletion policy Mar 15, 2021
Contact person data entity export optimization Mar 15, 2021
Single-click sales order confirmation Mar 15, 2021
Sales return order line registration with decimal precision with and without catch weight Mar 15, 2021
Sales order data entity export setup policy Mar 15, 2021
Packing vs. storage dimensions Feb 16, 2021
Small parcel shipping (SPS) Jan 29, 2021
Integration framework for material handling equipment for automated warehouse processes (previously MHAX) Jan 29, 2021
Asset Management capabilities in the production floor execution interface Jan 28, 2021
Override the default reservation principle for materials in production Jan 20, 2021
Enterprise-scale inventory performance improvements and archiving Jan 19, 2021

Release date changed

Feature Change Date updated
Approve and save vendor-submitted bank details General availability date moved to Jun 2021. Aug 17, 2021
Planned order firming with filtering General availability date moved to Jun 2021. Jun 17, 2021
Global Inventory Accounting Add-in for Dynamics 365 Supply Chain Management General availability date updated to Jun 2021. May 18, 2021
Inventory Visibility Add-in for Dynamics 365 Supply Chain Management General availability date moved to Aug 2021. May 10, 2021
Schedule with infinite capacity support for Planning Optimization Public preview date moved to Jun 2021. General availability date moved to Aug 2021. May 07, 2021
Inventory Visibility Add-in for Dynamics 365 Supply Chain Management General availability date moved to May 2021. Mar 30, 2021
Global Inventory Accounting Add-in for Dynamics 365 Supply Chain Management Public preview date moved to Jun 2021. Removed general availability date. Mar 26, 2021
Schedule with infinite capacity support for Planning Optimization Public preview date moved to May 2021. General availability date moved to Jul 2021. Mar 16, 2021

Features removed from release plan

Feature Reason Date removed
Reorder margin and issue margin support for Planning Optimization Moved to the next release wave. Sep 03, 2021
Approve and save vendor-submitted bank details Moved to the next release wave. Jun 01, 2021
Track asset usage based on IoT signals Moved to the next release wave. May 18, 2021
Worker sign-in with face recognition Moved to a future release wave. May 18, 2021
Share product information across legal entity boundaries Moved to a future release wave. Feb 18, 2021

Dynamics 365 Project Operations

Features removed from release plan

Feature Reason Date removed
Upgrade from Dynamics 365 Project Service Automation to Dynamics 365 Project Operations Lite Deployment Moved to the next release wave. Aug 10, 2021

Finance and Operations cross-app capabilities

Features added to release plan

Feature Date added
Internet Explorer end-of-support notifications May 07, 2021
Lifecycle Services list environments API May 07, 2021
Get recommendations on best practices via dual-write table map health check May 07, 2021
Increase in legal entity limits for dual-write live synchronization May 07, 2021
Lifecycle Services Asset library performance improvement May 07, 2021
Pass legal entity context to embedded canvas apps Apr 19, 2021
Visual update for wizards Apr 19, 2021
Enhanced troubleshooting experience to manage dual-write initial and catch-up writes Apr 05, 2021
Automatic retry settings for batch jobs Mar 04, 2021
Allow admins to select default document types Feb 27, 2021
Ensure required unbound controls are filled in Feb 26, 2021
Align interaction patterns for combo boxes with those of look-up controls Feb 15, 2021
Authentication for Finance and Operations apps upgraded to OpenIdConnect Jan 29, 2021

Features removed from release plan

Feature Reason Date removed
Finance and Operations data in Microsoft Dataverse – phase 4 Moved to the next release wave. Oct 04, 2021
Manage Project Operations trial environments within Power Platform admin center Jun 01, 2021

Dynamics 365 Human Resources

Features added to release plan

Feature Date added
Years of service calculation Jul 26, 2021
Configure attachment requirement per leave type Jun 01, 2021
Configure leave units per leave type Jun 01, 2021
Leave and absence workflow experience enhancements Apr 19, 2021
Restrict employees from editing business contact details Mar 02, 2021
Benefits management workspace Mar 02, 2021
Enable leave and absence integration with payroll providers Feb 02, 2021
Enable employees to be marked as ready to pay Feb 02, 2021

Release date changed

Feature Change Date updated
Enable leave and absence integration with payroll providers Public preview date moved to Jul 2021. General availability date moved to Sep 2021. Jun 01, 2021
Benefits management workspace General availability date moved to Aug 2021. May 27, 2021
Enable employees to be marked as ready to pay Public preview date moved to Jul 2021. General availability date moved to Sep 2021. May 25, 2021
Enable simplified integration with payroll providers General availability date moved to Sep 2021. May 25, 2021
Enable an absence manager to manage leave Public preview date moved to Jun 2021. General availability date moved to Sep 2021. May 05, 2021
Custom field support in Benefits management General availability date moved to Apr 2021. Apr 26, 2021
Benefits summary statement Public preview date moved to Sep 2021. General availability date moved to Sep 2021. Apr 20, 2021
Custom field support for eligibility processing Public preview date moved to May 2021. General availability date moved to Jun 2021. Apr 20, 2021

Features removed from release plan

Feature Reason Date removed
Benefits notifications Moved to the next release wave. Sep 07, 2021
Benefits administration bulk actions (inquiry view redesign) Moved to the next release wave. May 27, 2021

Dynamics 365 Commerce

Features added to release plan

Feature Date added
Prevent unintentional price calculation in the call center for Commerce orders Jun 15, 2021
Unified returns processing for POS, including serial number validation May 20, 2021
Self-service restart of Commerce Scale Unit in Lifecycle Services May 04, 2021
Gift with purchase promotion Apr 23, 2021
Store commerce app with Chromium rendering engine and integrated hardware support Apr 20, 2021
System monitoring and diagnostics for Commerce Scale Unit Mar 29, 2021
Out-of-the-box support for wallet-style payment methods Mar 19, 2021
Customer check-in for curbside order fulfillment Feb 16, 2021
Support Azure AD authentication for POS manager override Jan 25, 2021
Support single sign-on for Azure AD sign-in in POS Jan 25, 2021

Release date changed

Feature Change Date updated
Synergize task management between Dynamics 365 Commerce and Microsoft Teams Public preview date updated to Apr 2021. May 10, 2021
Dynamics 365 Commerce and Microsoft Teams integration – add org structure, stores, workers Public preview date updated to Apr 2021. May 10, 2021
Independent deployment and installation packages for MPOS, CPOS, HWS, and CSU extensions Public preview date updated to Apr 2021. General availability date moved to Apr 2021. Apr 21, 2021
Highly performant and scalable customer search experience using the new cloud search infrastructure General availability date moved to Sep 2021. Apr 20, 2021
Highly performant and scalable customer search experience using the new cloud search infrastructure General availability date moved to Apr 2021. Feb 16, 2021

Features removed from release plan

Feature Reason Date removed
Enable order lookup for guest customers Moved to the next release wave. Jun 01, 2021
Support in-store inventory movement between locations from POS Moved to the next release wave. May 25, 2021
Geo-detection and redirection for e-commerce sites Moved to the next release wave. May 05, 2021
System monitoring and diagnostics for e-commerce Moved to a future release wave. Apr 27, 2021
Customer segmentation and targeting Moved to the next release wave. Feb 17, 2021

Dynamics 365 Fraud Protection

Features removed from release plan

Feature Reason Date removed
Behavioral and mobile fingerprinting Moved to a future release wave. Sep 02, 2021
Test and verify rules Moved to a future release wave. Feb 02, 2021

Dynamics 365 Business Central

Features added to release plan

Feature Date added
Upgrade to certificate-based Service-to-Service authentication for Dataverse and Dynamics 365 integration Jul 01, 2021
Get report (raw) data in Excel from the request page Jun 23, 2021
Export any list part to Excel Jun 17, 2021
Automated compilation validation in the AppSource submission process May 27, 2021
Automating parts of the technical validation in the AppSource submission process May 27, 2021
Dimension issues detection and repair tool May 24, 2021
Partner telemetry – upgrade tag signal May 19, 2021
Service-to-service authentication Apr 27, 2021
Send documents as emails with any attached files automatically added as email attachments Apr 22, 2021
Partner telemetry – signal when a field was added to or removed from field monitoring Apr 21, 2021
Country/regional expansion – Luxembourg Apr 20, 2021
Extension lifecycle telemetry include signal from dependent extensions Apr 19, 2021
Support authentication of an SMTP connection using OAuth 2.0 Apr 16, 2021
Signal about document posting added to Application Insights telemetry for partners Mar 26, 2021
Extension publishers can get page view telemetry in Application Insights Mar 24, 2021
Exclude FlowFields and fields outside repeater from ETag (OData) Mar 24, 2021
Limit recursion level in AL session creation Mar 24, 2021
Background sessions now have a timeout Mar 24, 2021
Advanced localization pack for Czech (extension) (Czechia) Mar 16, 2021
Fixed assets localization for Czech (extension) (Czechia) Mar 16, 2021
Compensations localization for Czechia (extension) Mar 16, 2021
Editing in Excel more reliably Mar 05, 2021
System requirement for the database relaxed to compatibility mode Mar 04, 2021
Barcode Encoder Mar 04, 2021
Support for migrating data from earlier on-premises versions of Business Central to 2021 release wave 1 (v.18) Mar 02, 2021
Easy contact insights and access to history of interactions with contacts Feb 19, 2021
Edit active prices in Prices Overview and implement price changes using Price Worksheet Feb 19, 2021
Schedule the installation of per-tenant extensions using the Automation API Feb 18, 2021
Install and uninstall AppSource apps using the Business Central admin center API Feb 18, 2021
Returning complex types Feb 16, 2021
Interface – handling removed enum extension value Feb 15, 2021
Monitor inventory and transaction flow with Availability by Lot window Feb 04, 2021
Variant code added to production order header, plus limited support for production BOMs and routes on stockkeeping units Feb 03, 2021
Moving the tracking of custom declarations (RU) into an extension Feb 02, 2021
Country/regional expansion – Malta Jan 26, 2021
Country/regional expansion – Kenya Jan 22, 2021
Country/regional expansion – Lebanon Jan 22, 2021
Country/regional expansion – Tunisia Jan 22, 2021
Country/regional expansion – Saudi Arabia Jan 22, 2021
Country/regional expansion – Egypt Jan 22, 2021
Country/regional expansion – Qatar Jan 22, 2021
Country/regional expansion – Algeria Jan 22, 2021
Country/regional expansion – Morocco Jan 22, 2021
Country/regional expansion – Nigeria Jan 22, 2021
Country/regional expansion – Sri Lanka Jan 22, 2021
Country/regional expansion – Bangladesh Jan 22, 2021
New AL objects – Entitlement, PermissionSet, and PermissionSetExtension Jan 20, 2021
Additional dimensions in Item Tracking as foundation for vertical solutions Jan 13, 2021
Improved extensibility of reservation management Jan 13, 2021

Release date changed

Feature Change Date updated
Automated compilation validation in the AppSource submission process General availability date moved to Sep 2021. Aug 03, 2021
Dimension issues detection and repair tool Public preview date moved to Jun 2021. General availability date moved to Jul 2021. Jun 28, 2021
Extension validation on upgrade Public preview date moved to Sep 2021. General availability date moved to Sep 2021. Apr 13, 2021
Enable Power BI connector to work with Business Central APIs, instead of with web services only General availability date moved to Jun 2021. Apr 13, 2021

Features removed from release plan

Feature Reason Date removed
Reports run in the background Moved to the next release wave. Feb 14, 2021
Report API allows passing the layout needed for report execution Moved to the next release wave. Feb 14, 2021

Audience insights

Features added to release plan

Feature Date added
Secrets in Azure Key Vault Apr 22, 2021
Improved status updates on match and merge runs Mar 29, 2021
Machine learning-powered suggested segments to improve engagement Mar 12, 2021
Normalize addresses for enrichment Mar 12, 2021
Reorder entities in the match process Mar 03, 2021
Multi-hop relationships Feb 25, 2021
Guided experience for enrichments Feb 25, 2021
Create relationships with multiple source customer entities Feb 24, 2021
Improve business metrics with machine learning-powered segment suggestions Feb 17, 2021
Additional conflict resolution policies Feb 17, 2021
Generate unique customer IDs Feb 17, 2021
Households identification Feb 17, 2021
Prediction data usability report Feb 17, 2021
Additional semantics for activities Feb 16, 2021
Activity timeline improvements Feb 16, 2021
Visualization of relationships Feb 16, 2021
Revamped segment builder with new operators Feb 16, 2021
Separation of connections and enrichments Feb 16, 2021
LinkedIn ads integration Feb 16, 2021
Microsoft Advertising integration Feb 16, 2021

Release date changed

Feature Change Date updated
Households identification Public preview date moved to Sep 2021. Aug 21, 2021
Activity timeline improvements Public preview date moved to Sep 2021. Aug 16, 2021
Additional conflict resolution policies Public preview date moved to Sep 2021. Jul 12, 2021
Generate unique customer IDs Public preview date moved to Sep 2021. Jul 12, 2021
Revamped segment builder with new operators Public preview date moved to Aug 2021. Jun 15, 2021
Create relationships with multiple source customer entities Public preview date moved to Sep 2021. Jun 14, 2021
Multi-hop relationships Public preview date moved to Sep 2021. Jun 14, 2021
Improved status updates on match and merge runs Public preview date moved to Jun 2021. May 05, 2021
Prediction data usability report Public preview date moved to May 2021. Apr 29, 2021
Reorder entities in the match process Public preview date moved to May 2021. Apr 19, 2021

Features removed from release plan

Feature Reason Date removed
Match rules extension Moved to the next release wave. Oct 05, 2021
Conflict resolution policies for attributes Moved to the next release wave. Oct 05, 2021
Enrich addresses in your data sources Moved to the next release wave. Sep 23, 2021
Measure templates for the financial services industry Moved to the next release wave. Sep 02, 2021
Environment management updates Moved to the next release wave. Sep 02, 2021
Additional operator for measures Moved to a future release wave. May 04, 2021
Additional SQL operators for measures Merged this feature with the Additional operator for measures feature. Apr 21, 2021
Improved experience for enrichments Merged this feature with the Enrich a subset of customer profiles feature. Apr 20, 2021
Additional Power Query connectors Moved to the next release wave. Feb 18, 2021
Customization and extension of customer view Moved to a future release wave. Feb 18, 2021
Display trend of measure values Moved to a future release wave. Feb 17, 2021
Display outliers of measure values Moved to a future release wave. Feb 17, 2021
Display distribution of measure values Moved to a future release wave. Feb 17, 2021
Improvements to the export destination hub Moved to a future release wave. Feb 17, 2021
Additional integrations into Microsoft and third-party services Merged this feature with the LinkedIn ads integration feature. Feb 17, 2021
Improvements to the unification process Merged this feature with the Generate unique customer IDs feature. Feb 17, 2021
Optimizations to the data unification process Merged this feature with the Additional conflict resolution policies feature. Feb 17, 2021
Segments from enriched profiles Moved to the next release wave. Feb 17, 2021

Engagement insights

Release date changed

Feature Change Date updated
Customer profiles in out-of-the-box reports Public preview date moved to Jun 2021. Sep 16, 2021
Custom events and dimensions Public preview date moved to Jun 2021. Jun 21, 2021
Filter reports by customer profiles Public preview date moved to Aug 2021. Jun 21, 2021
Export cohorts generated from multichannel segments Public preview date moved to Sep 2021. Jun 21, 2021
Information architecture for the admin experience Public preview date moved to Jun 2021. Jun 21, 2021
Role-based access control Public preview date moved to Jun 2021. Jun 21, 2021
Support audience insights through a managed data lake Public preview date moved to Aug 2021. Jun 21, 2021
Create super segments Public preview date moved to Sep 2021. Jun 21, 2021
Metrics builder Public preview date moved to Jun 2021. Jun 21, 2021
Unknown-to-known mapping Public preview date moved to Jul 2021. Jun 21, 2021
Integrate with audience insights segments Public preview date moved to Aug 2021. Jun 21, 2021
Information architecture for the admin experience Public preview date moved to Apr 2021. Feb 18, 2021
Common Customer Insights experience Public preview date moved to Aug 2021. Feb 18, 2021
Create super segments Public preview date moved to Aug 2021. Feb 18, 2021
Custom events and dimensions Public preview date moved to May 2021. Feb 18, 2021
Cross-channel funnels Public preview date moved to Jul 2021. Feb 18, 2021
Business continuity and disaster recovery Public preview date moved to Aug 2021. Feb 18, 2021
Unknown-to-known mapping Public preview date moved to Jun 2021. Feb 18, 2021
Integrate with audience insights segments Public preview date moved to Jun 2021. Feb 18, 2021

Features removed from release plan

Feature Reason Date removed
Billing options Moved to the next release wave. Oct 06, 2021
Summary reports for data from multiple channels Moved to the next release wave. Sep 13, 2021
Export cohorts generated by a segment Moved to the next release wave. Sep 11, 2021
Export cohorts generated from multichannel segments Moved to the next release wave. Feb 18, 2021
Customer profiles in out-of-the-box reports Moved to the next release wave. Feb 18, 2021
Multichannel funnels Moved to the next release wave. Feb 18, 2021
Multichannel reports Moved to the next release wave. Feb 18, 2021
Journey maps Moved to the next release wave. Feb 18, 2021

Dynamics 365 Connected Store

Features removed from release plan

Feature Reason Date removed
Queue management Moved to the next release wave. Oct 07, 2021
Display effectiveness Moved to the next release wave. Oct 07, 2021
Store traffic Moved to the next release wave. Oct 07, 2021
Leverage Connected Store connectors in Power Automate Moved to the next release wave. May 13, 2021
Camera skills optimization Moved to the next release wave. May 13, 2021

Dynamics 365 Guides

Features added to release plan

Feature Date added
Select from multiple animations and customize animation settings Aug 06, 2021
Reworked notifications for accessibility Jun 11, 2021
Consolidated content view in Dynamics 365 Guides model-driven app Jun 11, 2021
Folders in PC and HoloLens apps Jun 11, 2021
Measure lengths and angles with new 3D toolkit shapes Apr 23, 2021
Prepare folders for the Guides list in the Dynamics 365 Guides model-driven app (for admins) Apr 23, 2021
Long-term servicing for HoloLens (1st gen) Mar 25, 2021

Dynamics 365 Remote Assist

Features added to release plan

Feature Date added
Turn hand rays off or on Jul 09, 2021
Low-bandwidth support Mar 26, 2021
Support for meeting recordings on HoloLens 2 Mar 25, 2021
Instinctual interaction improvements on HoloLens 2 Mar 25, 2021
Improvement to the Microsoft Dataverse environment selection Mar 25, 2021
Long Term Servicing for Dynamics 365 Remote Assist on HoloLens (1st gen) Mar 25, 2021

Microsoft Cloud for Healthcare

Features added to release plan

Feature Date added
FHIR Sync Agent update provides expansion maps Jun 25, 2021
Merge patients with patient links Jun 25, 2021
Use multiple medical identifiers Jun 25, 2021

Dynamics 365 education accelerator

Release date changed

Feature Change Date updated
Marketing and communication capability Public preview date moved to Jun 2021. General availability date moved to Aug 2021. Mar 24, 2021

Dynamics 365 media and entertainment accelerator

Features added to release plan

Feature Date added
Content production workflows and automation Apr 16, 2021

Release date changed

Feature Change Date updated
Virtual events with Teams integration and enhanced registration portal Removed public preview date. General availability date moved to Aug 2021. Apr 16, 2021

Dynamics 365 telecommunications accelerator

Release date changed

Feature Change Date updated
Subscriber lead and place management General availability date moved to May 2021. Apr 16, 2021