Self-service restart of Commerce Scale Unit in Lifecycle Services

Important

This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Admins, makers, marketers, or analysts, automatically - Jun 28, 2021

Business value

A Commerce Scale Unit (CSU) restart can help to mitigate transient or intermittent live-site reliability issues for customers. Having the ability to restart as a self-serve capability allows you to mitigate issues faster.

Feature details

This feature allows IT pro users to self-initiate the restart of CSU from Dynamics 365 Lifecycle Services. This restart capability can help to mitigate transient or intermittent live-site reliability issues for customers.

This feature allows IT pro users to restart CSU in one of two ways:

  • Default: By default, when restarting CSU, the system waits for all active connections to be closed and then restarts CSU service instances to minimize disruption to active connections.
  • Immediate restart: This option force-terminates all active connections and immediately starts the restart process. This option typically results in up to 5 minutes of downtime for dependent clients, such as point of sale (POS) or e-commerce.