Require moderator for ratings and reviews


This content is archived and is not being updated. For the latest documentation, go to What's new and planned in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts - Nov 5, 2021

Business value

With this feature, businesses can opt in to require manual moderation and manual publish of ratings and reviews, instead of having ratings and reviews automatically published to an e-commerce site. Azure Cognitive Services will continue to filter profanity in titles and content. With this feature, businesses have more control over the content that's published to their sites.

Feature details

This feature enables the following capabilities for businesses:

  • Businesses can enforce moderation before ratings and reviews are published to their e-commerce sites.
  • Ratings and reviews must be approved before they are published to an e-commerce site.
  • Moderators can filter ratings and reviews that have been approved and not approved.
  • Moderators can approve ratings and reviews for publishing or take down ratings and reviews if they have a valid business reason.

See also

Enable manual publishing of ratings and reviews by a moderator (docs)

Work with ratings and reviews in Dynamics 365 Commerce - Manage ratings and reviews (learn)