Customer payment predictions

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Important

This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Finance. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

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Users by admins, makers, or analysts - Jan 10, 2022

Business value

Knowing when all of a customer's outstanding invoices are likely to be paid, in addition to knowing when specific invoices are likely to be paid, can help businesses optimize the start of collection activities.

Feature details

Customer payment predictions help answer and respond constructively to the following questions:

  • When will an invoice or sales order be paid?
  • Which customers will pay on time and which will pay late?
  • Which invoices or orders will they pay?

Screenshot showing customer payment predictions.

See also

Customer payment predictions (docs)