Support for screen sharing in the mobile app


This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Remote Assist. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users, automatically - Apr 13, 2022

Business value

The ability for mobile users to share their mobile device screen will enable them to collaborate on a document that's been shared with them and opened locally on their mobile device. This enhanced collaboration with remote experts can speed up problem resolution.

Feature details

Sharing a mobile device screen is particularly useful when a document has been sent to a technician and is opened locally on their device. The technician and remote expert can then collaborate by sharing the same view of the document.

See also

Share your screen in Dynamics 365 Remote Assist mobile (docs)