Windows 10 support for Dynamics 365 Field Service mobile


This content is archived and is not being updated. For the latest documentation, go to New and upcoming features in Field Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Users by admins, makers, or analysts Oct 1, 2021 - Apr 25, 2022

Business value

Dynamics 365 Field Service mobile is a next-generation app built on Microsoft Power Platform that provides a modern and intuitive user interface. Technicians on Windows devices, such as Microsoft Surface tablets, will be able to see their bookings, manage their work orders, and perform inspections with this rich application deeply integrated with the rest of their Dynamics 365 applications.

Feature details

The Windows Field Service app will be available for the new Power Platform-based mobile app and will include:

  • Offline support.
  • Outlook-style calendar for bookings, with intuitive user interface for quick service tasks completion and more.
  • Tailored user experiences available with Power Apps component framework with hundreds of powerful controls out of the box.
  • Access to device camera to take pictures and scan barcodes.
  • Deep-link support into the Dynamics 365 Field Service mobile app.

See also

Field Service (Dynamics 365) app for Windows 10+ devices (docs)