Moments-based

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enable moments-based marketing with real-time journey orchestration. Today’s expectations demand a new level of customer obsession. Winning and keeping customers is becoming increasingly more competitive. This requires brands to capture the moments they get with customers and use them to serve customers.

Grab your consumers' attention by leveraging the relevant touch point, set up capture forms in minutes on your web pages, plug in the channels you control, and include reminders to complete calls to action within your customer journey.