Try enhancements to rich text editor

Important

This content is archived and is not being updated. For the latest documentation, go to Overview of Dynamics 365 Customer Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Users, automatically - Aug 1, 2022 Oct 3, 2022

Business value

The rich text control provides a standard way to enable text formatting and embedded media support with minimal effort. This control gives makers and administrators a consistent way across their organization to enhance the user experience and encourage greater efficiency and productivity.

Feature details

Enhancements to the rich text editor control in Dynamics 365 include the following capabilities:

  • Embed any supported/allowed file and preview the supported file types.
  • Set a default font name and size.

See also

Add the rich text editor control to a model-driven app (docs)