Dynamics 365 for tablets and IFD

Dynamics 365 for Customer Engagement on-premises deployments require Internet Facing Deployment (IFD) for users to access their data on their tablets. If you have your Dynamics 365 for Customer Engagement website available over the internet but it is not using the Dynamics 365 for Customer Engagement IFD configuration, it is not supported. To verify that your on-premises deployment is configured for IFD, open Dynamics 365 Deployment Manager on your Dynamics 365 for Customer Engagement Server. The Authentication Summary section should show that both Claims-Based Authentication and Internet-Facing Deployment are enabled.

Important

For Dynamics 365 for tablets to successfully connect to a new deployment of Dynamics 365 for Customer Engagement, you must run a Repair of Dynamics 365 for Customer Engagement on the server running IIS where the Web Application Server role is installed after the Internet-Facing Deployment Configuration Wizard is successfully completed. More information:Uninstall, change, or repair Microsoft Dynamics 365 Server.

See Also

Setup overview for mobile apps
Configure IFD for Microsoft Dynamics 365