Dynamics 365 for tablets and IFD
Dynamics 365 Customer Engagement (on-premises) on-premises deployments require Internet Facing Deployment (IFD) for users to access their data on their tablets. If you have your Dynamics 365 Customer Engagement (on-premises) website available over the internet but it is not using the Dynamics 365 Customer Engagement (on-premises) IFD configuration, it is not supported. To verify that your on-premises deployment is configured for IFD, open Dynamics 365 Deployment Manager on your Dynamics 365 Customer Engagement (on-premises) Server. The Authentication Summary section should show that both Claims-Based Authentication and Internet-Facing Deployment are enabled.
Important
For Dynamics 365 for tablets to successfully connect to a new deployment of Dynamics 365 Customer Engagement (on-premises), you must run a Repair of Dynamics 365 Customer Engagement (on-premises) on the server running IIS where the Web Application Server role is installed after the Internet-Facing Deployment Configuration Wizard is successfully completed. More information:Uninstall, change, or repair Microsoft Dynamics 365 Server.
See Also
Setup overview for mobile apps
Configure IFD for Microsoft Dynamics 365
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